There is something so comforting about having someone come to your house when you are freaking out…read moreover a plumbing issue and the guy actually taking the time to listen to us vent. We were hesitant to call someone for a while now after reading literal horror stories about what other companies have done to peoples homes.. but not Rockstar Plumbing. Not only was our guy, DAVID GONZALES* super empathetic to our situation, he came within 2 hours and had our issues resolved THAT DAY!! He was professional, time sensitive, and attentive. He explained all of our plumbing issues in terms that we actually understand and even gave us quotes on all of the items we need to look at; he even pointed out an issue that may get worse with time and we didn't even notice it until he told us. David took the time to clean up everything before he left (we've had people leave dirt on our floors, dirty footprints, etc.) We will 1000% be using this company again when fixing our other bathroom and recommend anyone to utilize them. Whether it's a major fix or something you just need looked at and want the peace of mind knowing, these guys seriously make the effort to give you the best service.

Called at 9am Saturday 9/28 for a leaking indoor pipe. I left a voicemail and never received a call…read moreback. I previously used their service for a water main break and was pleased. Site advertises 24/7 emergency, but not true if you never call back.

Waited to write this review to make sure the AC unit was working properly through the rest of this…read morebrutal summer/fall. One Saturday during our 100-degree summer (8/24/2024) I noticed the AC was not cooling. It would come on but was not very cold. I called the company that originally installed the unit, and they couldn't get out for about 2 weeks. I then remembered that my plumbing company recently opened the HVAC side of their business, so on a whim I called them up. They sent Robert M out that day to diagnose the problem. I was so appreciative! He was great! Very patient, informative and thorough. I appreciate his demeanor and the time he spent looking into the issue. I believe he was new to the company, and they made a smart choice with him. Great customer service. My evap coil needed replaced (and he noticed a troubling dent in my outside line). He investigated my warranty and found out the parts were covered as the unit is only 5 years old. We planned to touch base that Monday. Monday the company communicated that they were trying to find the replacement parts. Aliza and Cathy in the office were very helpful and I knew they were on top of it. I did call several times to get clarification on the quote, check the status and to schedule the appointment and I never felt like I was a bother. The office staff were friendly and professional. They were able to find the part and work out the contract with the dealer and get me on the schedule for the next day 8/27/2024. Robert M and Andrew T showed up with the part. They worked with my schedule, and they did a late day install for me. The HOTTEST part of the day. I know it was brutal up in that attic, but they were all smiles. They informed me of the steps they were doing, what they were checking, etc. I found them to be very knowledgeable, polite and efficient. Don't let Andrew's baby face fool you, he's been doing this a while and knows his stuff! They installed the new coil and fixed the dented line outside. I have done several reviews (as they are my pluming company of choice as well), I will always say that I find their prices to be on the high side (maybe this is something they can work on) ...but I also realize that I am paying for their expertise, knowledge and the great customer experience. To me that makes up for some companies that will charge less but their service is terrible (no call/no show, can't get ahold of anyone, attitude, shoddy work, etc.). I hope they realize the customer focus and skillful service is what sets them apart. Please don't lose that (do they read these reviews!?)! I do refer / recommend Roadrunner Plumbing (and now air) to all my friends and colleagues.

Well darn! I should have read the reviews before calling Roadrunner Pluming back to my house to…read morefind the water leak that we have or should I say had cause my husband found it and fixed it. I will say their plumbers are very professional and I even enjoy their cute little bios that's they text you - very nice touch. That amounts to nothing really if you don't complete the job that is paid for. They did a water leak inspection and charged us $350 to tell us that the leak was likely on our water softer line somewhere. So we called Puragan who quickly came out next day and took a look. They also charged me $0 dollars. It wasn't their lines but they found a line that Roadrunner did not and bam! Guess what we found? Wet ground and eventually the leak. It was on the complete opposite side of the pool. No where near where they said the leak was likely at. We won't be needing a plumber now cause we can fix it with a few parts and some of our own labor. I want to be fair with this review. I do have a very large ranch style house with a pool. It's old and complicated but we love it and are doing our best to bring it back to its former beauty. I'm also not looking for the cheapest option. We just want to hire contractors that give us the quality work that we pay for. Not only that, if you do a good job we will highly recommend your company to others and you will have a repeat customer for as long as we live in SA. We are no contractors but grew up poor in Alaska making us very capable and handy to complete "do it yourself projects" but we are also smart enough to know what things require a professional. When I hire someone, that's all I ask.

All right, I've use these guys through the years for fixing clogs, replacing water heaters, and…read morefixing plumbing issues that had been in the house for more than 8 years. There was one pesky issue where the owner came out himself and diagnosed the problem. Always kept me in the loop and were honest with me. I appreciate that.

Had a leak under floor. Called and they had technicians there in under an hour. Sam and Eric came…read moreand both were very personable. They competently diagnosed the problem and explained to me what had to be done. The leak was in a wall and hard to get to. However, they repaired it in short order. Many times plumbing can be messy but Sam and Eric cleaned up really well. Overall they were top-notch and professional. If I have another plumbing problem I'd like them back.

Today is Sunday and had an issue with our water faucet. Blessing in disguise, we had the fortune of…read moremeeting Tyler Leija! He is upfront, straight to the point and honest tech. He explained in detail what went wrong, fixed it AND then asked if there where any other issues. My wife did remembered one and that also got fixed on the visit. Anything else he asked, I said yes and discussed our water heater. Gave me detailed information and a quote. I will be scheduling that maintenance in December but as someone who is in sales myself, I like the straight forward approach and the confidence to explained the situation. Thanks Tyler, we will see you soon!

Water heater installation looks great!!! Great customer service. Fair pricing and professional…read moretechnicians. Customer for Life!!

Noticed a puddle in my backyard near the water main. Found Simple Service through Yelp and they…read morepicked up as soon as I called and was able to schedule an appointment the very next day. Aj and David were the technicians who showed up. They gave a real-time update in regards to their arrival as well as texted a photo with licensing verification. They're very professional and wasted no time getting to work. They were able to diagnose the problem relatively quickly. Noted I had a leaky PRV. They informed me that whoever built this house used the cheapest material PRV which was prone to bursting. They replaced it with a brass PRV and some of the piping as well to make it more weather resistant in less than 2 hours. Their pricing was fair. It's $89 for diagnostics but if you find them through Yelp, they'll give you $75 off the first service call. If you're military, they also give an additional 10% off. Overall, I'm happy with the quality of their work and would recommend their services to the community.

They closed and did not tell any customers who purchased service contracts. While open they were…read moreamazing. Saddened by this.

Showed up on time and diagnosed my problem but their estimate to repair my problem was more than…read moredouble the amount of the company that did my repair. I would have been upset to overpay by that much for this service.

Responsive and good service. Called after a home inspection and no issues to resolve the few…read morefindings.

The OUTSTANDING service provided by Basin Plumbing was PHENOMENAL!!! Guillermo as acting supervisor…read moreworked seamlessly with William and Carter to tackle our repair with precision and professionalism. These men worked extremely hard under less than desirable weather conditions. Their integrity and compassion earned my loyalty as a repeat customer. It was a privilege to interact with these gentlemen as their integrity and quality of character was on full display. Thank you Kristi for taking care of us and scheduling an AWESOME crew!!! You all deserve raises!!!

Amazing service! Payton was professional, kind, and took the time to explain the situation and my…read moreoptions for repair. Best experience I've had with a plumber or plumbing company! Highly recommend!

Excellent Plumbing & Drain Service!…read more I highly recommend this plumbing and drain service company! From start to finish, they were professional, friendly, knowledgeable, and very responsive. They arrived on time, explained everything clearly, and did an excellent job resolving the plumbing issue. I really appreciated their honesty, quality of work, and attention to detail. They made the whole process easy and stress-free, and their pricing was fair. If you're looking for a reliable plumbing and drain service company that you can trust, I definitely recommend them. Five stars all the way!

Extreme Plumbing to the rescue once again! They are…read moredefinitely the best in town. With the highest degree of professionalism and great customer service, they always do the job right. Some people look to pay the least possible, but end up paying a lot more because they don't do what they're supposed to, and spend their lives complaining. At Extreme Plumbing they listen to your needs, they explain your options clearly, and they truly deliver and warranty their work as well. No extra charges, no surprises, very simple and straightforward. I am not affiliated with this company in any way. I am just a homeowner who appreciates a job well done and realizes how important is to deal with professionals. I truly recommend them.