Martin is easily the best plumber we have used and now that we found him we will not be using…read moreanyone else. He feels more like a family friend who happens to know plumbing than a service provider. But service provider he is... he has saved our back in a couple of times now. Punctual, professional, and knowledgeable.

Fast response, resolved the problem and charged fair price. We've used Martin's services several…read moretimes and highly recommend.

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Unfortunately, Mr. Daniel appeared uncomfortable with the idea of an easy installation for a water…read morefiltration and water softener system. He constantly emphasized how much work he believed was involved, seemingly thinking I lacked knowledge about the process. Additionally, he refused to provide a quote on Yelp, possibly aiming to give me an inflated price in person. He then proposed a charge of "$1,800.00" for the job!!! I reach out to another licensed plumber in yelp as well, they were professional, honest, and confident in their work. They ended up charging me only $600.00 to complete the job! For my interaction and experience with Mr. Daniel, I cannot recommend Purpose Plumbing.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

I called and they quoted a service call price. I thought it was reasonable so they dispatched a…read morerepair tech quickly. He was clean and courteous. No problem there. One star for that. He inspected the wiring to the disposal and removed it. Showed me the issue and said the charge was 241.00 which did not include a replacement. Do I pay that and then go buy a disposal and hire someone else to install it or just have them complete the job. I had a 1/3 HP and he did not have it on the truck. Had to go get one. He brought back a 1/4 HP and told me the bigger one would cost approximately 300 more. It came out to over 600.00 when it was all said and done. I use to have a home appliance warranty policy for years and there was an issue every time I used them which was seldom so I cancelled them. Goes to say I don't have a lot of experience hiring for these issues but obviously they have figured out how to make money by limiting your options. All I can say is beware of these companies and the way they handle their service charges. I will not recommend this company to anyone unless they have extra money to throw away.

Their communication was exceptionally thorough. I canceled my appointments due to an emergency…read moretwice, and they remained patient and immediately rescheduled. I highly recommend their service. Thank you, O5, for delivering top-notch, prompt service!

Adam P. Came to help with a plumbing issue today. I was really impressed by his knowledge and…read morefriendliness. Turns out it was a simple fix, took less than a minute! He didn't charge me anything and would not let me buy him lunch. I have shared the name (o5 plumbing) and my experience today with neighbors. I will definitely recommend them and keep their info for any future plumbing needs!!

My mom recently had SAWS tell here that there was a leak at her property. After several people,…read moreShawn of George Plumbing found it and fixed it. The problem that still existed was this old house had a service line that had very high pressure. He gave us an estimate on what it would cost to fix it. Well, I called them back to install a Pressure Regulator Valve along with a manual shutoff and bladder for the water heater. Now, hopefully there will be no more leaks. Shawn did an amazing job with the cost being the estimate that he gave us upon the first visit - No Surprise COSTS!!! This is our new 'go-to' for plumbing services. Cheers!

Matt & Freddie came to my sisters house to see why the tub/ shower was leaking out onto carpet…read more They checked everything thoroughly. So pleasant ! Put some silicone around faucet in tub. They were great. The conclusion: User error causing water to spill onto floor and get soaked up into carpet!!!!!!!!! Yikes. I will definitely use them again.

Mitch is great and has been a huuuuge help to me, especially after the winter storm of 2021 here in…read moreTexas! I am so thankful to have him as a qualified professional on my list of repair people! He has picked up and installed a water heater for me as well as given me sound recommendations on numerous plumping projects at my personal home as well as others. He has repaired and advised me in regards to my sinks, bathtub spouts, toilets, water heater, general plumbing, and pipe leaks. He has been very accommodating and his service is simply the best. He has taught me a lot during these projects I have hired him for and I am thankful for that degree of professionalism, as well. He arrives prompt, prepared, and ready to complete the job. I couldn't be happier and am so glad I found him on Yelp!

I had a Yelp thread with Mr Mitchell during the "freeze of 2021". Knowing that all plumbers were…read moregoing to be super busy during this time, so on Wednesday we set up an appointment for Saturday 02/20 between noon-2pm. I had lost water and turned off my main water line just in case there was a problem (Flume was showing 20 gallons/hour being used but nothing coming into the house). On Friday, I called and personally talked with Mr Mitchell to confirm we were still good for Saturday - he said we were. Saturday, I received no call or updates from Mr Mitchell so I decided to call him at 2:30pm to confirm he was still coming out. I got no answer but got an automated text message directing me to text him, I figured this was because he was on another job so I texted him when could I expect him to arrive - no reply. After several attempts to get him to respond, I decided to turn on the water myself and slowly open faucets (started outside then worked my way inside). Everything was going well so I texted Mr Mitchell that he didn't need to come out - he replied "ok". 4 minutes later I noticed a leak at one of my backyard faucets - the line is fully above ground and there was a 1" gash in the copper. I immediately (4 minutes later) responded to Mr Mitchell's "ok" text that I still needed him to come and provided a picture. Several calls and texts were never responded to - forcing me to find another contractor willing to come out. I fully understand that these were unprecedented times and would have understood him showing up later or needing to reschedule but there was zero communication the entire day of the agreed upon repair date and time. Not once did Mr Mitchell attempt to contact me during this whole ordeal. Just goes to show that in times of crisis the customer is at the mercy of the service provider. A little courtesy would have gone a long way and I would not be writing this review. Also - the repair took about 15 minutes to complete once the other contractor arrived - easy money. The person that actually came out was $100 cheaper without even trying to negotiate.

I've counted on their plumbing service for 14 years and always receive first class professional…read moreresults. Kyle is a super technician who always solves our issues promptly and correctly. Highly recommend!

Chris Wilson Returned on March 6, 2025, fixed the problems with the toilet, and showed the new…read moreapprentice the mistakes the apprentice made yesterday. Chris tightened the top of the toilet, even though it moves a little. Today A&A did the annual inspection and Chris had his apprentice flush the water heater tank, which A&A installed years ago so well. He went above and beyond when he fixed my garbage disposal by checking out the underneath. Great job!

Great experience with this company. Been using them for a couple years. Felix and Paul came out…read moreyesterday for service check, and were exceptionally kind, courteous, professional, patient and explained everything to me. Plan to continue using Big City Plumbing for services and repairs.

Had a water leak behind dry wall on the opposite side of our bathroom. Called Big City and they…read moresent out Cris Shelton and James the very next day. Cris had to cut out drywall to make the repair. He found he needed a piece of equipment not on his truck so he had to return to the business and then come back. As he made the repair he talked to us letting us know what he was doing and why. Cris was friendly, courteous and professional. Great rep for the business. Would highly recommend using Big City Plumbing.