I recently had what I thought was a minor plumbing problem but it turned into a nightmare with my…read morewater heater dying and flooding my bathroom. I called Gottfried plumbing and they came out immediately. Mark and Houston arrived at noon and jumped through hoops to determine all the problems. I live in a modular home so a wet floor is a serious problem. A quick trip back to Boerne to buy a water heater and expansion tank and all problems were solved in one afternoon. They showed me all the areas they were concerned about and then showed me all the things they did to fix the problems. They told me what to do for the next few days to avoid additional damage and mold after they went under the house to determine how far the water had spread. Mark and Chelsea are the owners of Gottfried plumbing and Houston was amazing. I am so grateful to them all and would encourage anyone needing plumbing services to contact them. These folks actually care.

We had Gottfried plumbing help us two different times for different issues. They scheduled me in…read moreright away, and their office gave us 30 mins notice to let us know they were on their way. Mark and his team are very honest and knowledgeable. They do excellent work and their prices are very reasonable. Both experiences with them were completely stress-free. I highly recommend them.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

Twice this company has been out to my parents house for repairs. This is being done through a home…read morewarranty. The first time they tried to charge them over $2000 for a simple broken PVC water line. Now they are trying to charge $250 for a flush kit on a tankless water heater that has either a faulty element of faulty sensor. THESE PEOPLE ARE ABSOLUTE THIEVES! When I called him on it he picked up and left in a hurry. So he knew he was in the wrong.

Because of high water pressure, my water heater's valve failed. Thinking it was a problem with the…read morewater heater, I turned off its water source and called my insurance company, who recommended Zeus Plumbing. Their technician, Raul, arrived and turned the water back on. He saw there was no runoff and explained that the issue likely resulted from a water pressure spike. He measured my line at 110 psi, confirmed water pressure was a concern, and pointed out that the water pressure valve regulator needed to be replaced. Raul then called the insurance company. In his initial report, he only mentioned that the failure was due to high water pressure, but he did not mention the faulty pressure valve regulator, resulting in my claim being denied. After I contacted the insurance company to explain, they reopened the claim so Raul could submit an amended report. This time, he included the pressure valve regulator but claimed that its failure was due to "abnormal" water pressure from the water district. Because he described it as "abnormal," my claim was denied again. I called the San Antonio Water System and confirmed the local pressure goes up to 150 psi, which is why a regulator is necessary, but my Watts valve is rated up to 300 psi. The city's water pressure is not "abnormal"--the regulator was simply faulty. Raul's failure to report the facts clearly and accurately--in both his initial and amended reports--shows a lack of prudence and professional responsibility. His actions led to my claim being denied twice. Why did Raul act as the expert on how SAWS manages its water pressure systems? What qualifies him to make such definitive judgments about city infrastructure? Homeowners expect technicians and their companies to provide fair, honest assessments that truly help resolve issues, not make the process harder.

5 stars! Nathan is an amazing plumber. He is fast, efficient, and extremely professional.read more

I have had the opportunity for Plumbing Bros to perform work on two different occasions and words…read morecannot describe how pleased and impressed I am with Grant and his outstanding team. In an era where transparency, honesty, integrity and professionalism are now the exception rather than rule, Plumbing Bros epitomizes each one of these traits and has set the standard and model that their competitors should follow. Especially in Boerne, where contractors and companies charge exorbitant prices or try to lure customers into expensive membership plans. I highly recommend them for any plumbing need. Outstanding!

Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!

I can't even say how impressed I am with Olde Town Plumbing. This is the best company I have had…read morethe pleasure of working with. Rob came to my house for the quote and was super nice and efficient. We were in need of a water softener and our house wasn't plumbed for it. We also needed a gas shut off valve relocated. Rob had his team working on our house within two days (it was the weekend). Justin showed up with a helper and they did an absolutely amazing job. Very fast, looks and functions great. If you need a Plumbing service, CALL THEM ASAP.

For a washing machine valve replacement, $375. They were…read morehere 45 min max. They were going to charge extra yo actually hook up the washing machine. No thanks- you can leave, now! In my next life, I will be a plumber. Robbing people with their eyes open.

I'm extremely disappointed with this company's customer service after my installation. Prior to…read moreinstallation and before they received payment; the service was outstanding. They communicated with me daily and installed my new water softener without issue. However, the new unit was installed several inches forward from where the old one was placed, and it now blocks my ability to work on my workbench. I contacted the company, explained the situation, and asked if they could simply come back to correct their mistake. I even sent a photo showing exactly why it needed to be moved. I had always dealt with "Joshua", who is the manager and he was easy to talk to and seemed to get things done. I received the follow up call from "Joe", who Instead of taking responsibility, told me it would take three weeks for someone to come out and I would be charged $199 an hour for them to fix their own error. Rather than acknowledging an obvious oversight, they chose to shift blame and offer excuses. I requested a supervisor call me, and I have yet to receive any follow-up. Good companies stand behind their work; this one clearly does not. Their lack of professionalism, poor communication, and refusal to make things right is a stark contrast to the customer service I received before payment. I will not be using their services again, and I strongly recommend others look elsewhere for a company that values its customers and takes pride in doing the job correctly.

Disappointed in Murrary Services - Do not provide them with a credit card unless you are okay with…read moreit being charged without your permission. Murray Services was working on two jobs for me - plumbing hookups and trim in a small apartment. First Job - half the payment was due up front which I paid via a credit card. When the job was complete, I asked Felicia if I could pay with a check. She did not want me to pay with a check and instantly charged my credit card that she stored on file without my permission. Second job was initially a $900 trim that became an $1800 after a few very minor adjustments. The job was done quickly, and I received a call from Josh that the job was complete, and payment was due immediately. I was out of town at this time and told him my wife would be home soon to confirm the job was complete and to write him a check for the work. Josh claimed my wife had confirmed the job was complete (my wife was not even home at this time) and refused to wait for my wife to write a check later that day. Josh and Felicia became aggressive about receiving payment that instant, which resulted in Felicia instantly charging my credit card for the full amount without my approval. When I got home a couple days later, the job was far from complete. Now Josh Murray will not return my calls or text to come out and finish the work. Josh's contracts say money is due upon completion, but the work is still not complete, and he has already paid himself in full with my credit card he stored on file without authorization.

Honest and fair. Family owned. Did great work at a veteran's home we used them for in Spring Branch.read more

Very professional, very thorough and very good. We had two faucets installed as well as some…read morestopcocks and a cartridge for the shower. The lead plumber- Juan- is a real gem. He explained everything and gave us maintenance guidelines to follow to insure our faucets would give us a lifetime of service. I'd recommend Hill Country Plumbing not only for their expert plumbing skills but for the added tips on keeping our water system as trouble free in the coming years. He didn't have to go the extra mile but he did. He also tested our water hardness to determine if that led to our problems. And it turns out it did. Thanks Juan and thanks Hill Country Plumbing.