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    Rittimann Plumbing

    4.4 (7 reviews)

    Services - Rittimann Plumbing

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    4 More Services

    Plumbing installation or replacement

    Plumbing repair

    Water heater installation

    Water heater repair

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    Recommended Reviews - Rittimann Plumbing

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    5 years ago

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    1 year ago

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    3 years ago

    Great customer service! Prompt with calls and appointments! My shower heads are working great now!

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    4 years ago

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    5 years ago

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    7 years ago

    Great Service! Had a leaking water tank in the attic, called Rittimann and they came out immediately. Prompt, clean and did a great job.

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    Zeus Plumbing

    Zeus Plumbing

    (24 reviews)

    Twice this company has been out to my parents house for repairs. This is being done through a home…read morewarranty. The first time they tried to charge them over $2000 for a simple broken PVC water line. Now they are trying to charge $250 for a flush kit on a tankless water heater that has either a faulty element of faulty sensor. THESE PEOPLE ARE ABSOLUTE THIEVES! When I called him on it he picked up and left in a hurry. So he knew he was in the wrong.

    Because of high water pressure, my water heater's valve failed. Thinking it was a problem with the…read morewater heater, I turned off its water source and called my insurance company, who recommended Zeus Plumbing. Their technician, Raul, arrived and turned the water back on. He saw there was no runoff and explained that the issue likely resulted from a water pressure spike. He measured my line at 110 psi, confirmed water pressure was a concern, and pointed out that the water pressure valve regulator needed to be replaced. Raul then called the insurance company. In his initial report, he only mentioned that the failure was due to high water pressure, but he did not mention the faulty pressure valve regulator, resulting in my claim being denied. After I contacted the insurance company to explain, they reopened the claim so Raul could submit an amended report. This time, he included the pressure valve regulator but claimed that its failure was due to "abnormal" water pressure from the water district. Because he described it as "abnormal," my claim was denied again. I called the San Antonio Water System and confirmed the local pressure goes up to 150 psi, which is why a regulator is necessary, but my Watts valve is rated up to 300 psi. The city's water pressure is not "abnormal"--the regulator was simply faulty. Raul's failure to report the facts clearly and accurately--in both his initial and amended reports--shows a lack of prudence and professional responsibility. His actions led to my claim being denied twice. Why did Raul act as the expert on how SAWS manages its water pressure systems? What qualifies him to make such definitive judgments about city infrastructure? Homeowners expect technicians and their companies to provide fair, honest assessments that truly help resolve issues, not make the process harder.

    Murray Service Company - Master Plumber and Owner of Murray Service Company in the office, with experienced Journeyman Plumber Matt B.

    Murray Service Company

    (5 reviews)

    I'm extremely disappointed with this company's customer service after my installation. Prior to…read moreinstallation and before they received payment; the service was outstanding. They communicated with me daily and installed my new water softener without issue. However, the new unit was installed several inches forward from where the old one was placed, and it now blocks my ability to work on my workbench. I contacted the company, explained the situation, and asked if they could simply come back to correct their mistake. I even sent a photo showing exactly why it needed to be moved. I had always dealt with "Joshua", who is the manager and he was easy to talk to and seemed to get things done. I received the follow up call from "Joe", who Instead of taking responsibility, told me it would take three weeks for someone to come out and I would be charged $199 an hour for them to fix their own error. Rather than acknowledging an obvious oversight, they chose to shift blame and offer excuses. I requested a supervisor call me, and I have yet to receive any follow-up. Good companies stand behind their work; this one clearly does not. Their lack of professionalism, poor communication, and refusal to make things right is a stark contrast to the customer service I received before payment. I will not be using their services again, and I strongly recommend others look elsewhere for a company that values its customers and takes pride in doing the job correctly.

    Disappointed in Murrary Services - Do not provide them with a credit card unless you are okay with…read moreit being charged without your permission. Murray Services was working on two jobs for me - plumbing hookups and trim in a small apartment. First Job - half the payment was due up front which I paid via a credit card. When the job was complete, I asked Felicia if I could pay with a check. She did not want me to pay with a check and instantly charged my credit card that she stored on file without my permission. Second job was initially a $900 trim that became an $1800 after a few very minor adjustments. The job was done quickly, and I received a call from Josh that the job was complete, and payment was due immediately. I was out of town at this time and told him my wife would be home soon to confirm the job was complete and to write him a check for the work. Josh claimed my wife had confirmed the job was complete (my wife was not even home at this time) and refused to wait for my wife to write a check later that day. Josh and Felicia became aggressive about receiving payment that instant, which resulted in Felicia instantly charging my credit card for the full amount without my approval. When I got home a couple days later, the job was far from complete. Now Josh Murray will not return my calls or text to come out and finish the work. Josh's contracts say money is due upon completion, but the work is still not complete, and he has already paid himself in full with my credit card he stored on file without authorization.

    Rittimann Plumbing - plumbing - Updated May 2026

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