I had 2 water heaters and an expansion tank installed. I requested service and they arrived…read morepromptly, did a super professional job, and did it for a fair price. I was super impressed that they did the work on a Sunday with no additional charges. I would definitely call them again for any of my plumbing needs!

I will never call again...cost me 30.00 for them to come give me a sales pitch. Wanted me to pay…read more$635.40 to replace kitchen faucet and disposal, just labor ($480)and their service plan($155 yr.), WHAT? not the faucet or disposal, I already had the new ones....what a rip! Called a reputable company and they charged me $140....quite a difference. These people have three different company names beware: Mosty Plumbing LLC, Kerrville Boerne Joe' Plumbing, Boerne Frontier Plumbing, Bandera

I first called Gallos Plumbing in September 2021. We had a suspected leak somewhere in our…read morefoundation. We didn't have a clean out, that was the first step. They installed a clean out, determined we did have a leak, pinpointed the leak all with in a timely manner. Our home is over 60 years old, and while all this was going on Murphy's law hit and we had to have a new water heater installed, a PRV replaced and a shower leak repaired. Everyone at Gallos is wonderful. David is always more than willing to take the time to explain everything in full detail. Shelly , in the office, is super responsive and keeps you abreast of what is going on. Nelson the plumber is professional, detailed and friendly. I have already recommend them to someone else in our neighborhood who had as equally great experience.

The gentleman was courteous professional and did their job. I explained when scheduling it that…read morethis was a casita a converted garage. There's only one wall that had a water line in it. Kitchen sink bathroom sink toilet and washing machine dryer attached to it. It was one shower. The water heater was electric so it didn't play into it and there is no drain lines etc for air conditioning. She said it took one to two hours. I told her I seriously doubted that I had a lot of like 45 minutes or 50 minutes. The gentleman came out they were here have 30 minutes. And we're done. When I explained the situation and said it was one line to be looked at shouldn't that cost less than a whole house. They said no one price so I paid $300 for 30 min. It won't let me correct a lot of to allotted. Sorry

Mr. Alan Rader and his team just left from my house, they installed a new HVAC system. They were…read moreprofessional, courteous, and worked quickly to get my new system up and running. During the bid process, Mr. Rader explained multiple system and install options to me so I would be able to make an informed decision. Once I decided what I wanted, he worked quickly to make it happen. I have used Kerrville Plumbing Plus for many services for both my home and business, and I could not be more pleased with their attentiveness, professionalism, timeliness and honesty. That is why I am a repeat customer!! I so appreciate working with a company that I trust, and Kerrville Plumbing Plus is just that. Thanks Mr. Rader and team!!

1 Star for getting there within an hour and 15 minutes after I called. My 94-year-old Mother had a…read morethermostat going bad, so I called them and they came out quickly and replaced it with a new Honeywell Pro t6. However, they charged me $668 for it. Really? For an $80 thermostat? I will not be using them again.

Jacob came to give us a quote on setting up a gas fireplace. He gave a preferred brand…read morerecommendation and size, advice on maintenance and how long it would take to complete. Price seemed a little steep for the work, but I haven't tried another place yet so no comparisons. He came on time and I received notice when he was on the way. Took about 30 min to arrive. He was very friendly, polite and helpful.

The technicians found small problems and fixed them with expensive fixes. One toilet needed a…read morereplacement shut off value and the whole toilet was replaced. The pipe into the house from the outside faucet was suppose to be sealed with caulk and it was never done. The front outside faucet had a leak when the faucet was turned on as the sole problem. Copper piping replaced that was fine and leaking faucet is still leaking. New toilet, four replacement faucets and some piping work on the outside faucets ran to almost $9000.

Water heater exchange. Quality was great and a great value for the dollar. The two man team were…read moreknowledgeable and courteous.

For a washing machine valve replacement, $375. They were…read morehere 45 min max. They were going to charge extra yo actually hook up the washing machine. No thanks- you can leave, now! In my next life, I will be a plumber. Robbing people with their eyes open.

Two years ago I had a toilet that would overflow on its own and I had another company come out for…read morea bid and they quoted an outrageous amount. For a second opinion, I took the Bryco recommendation from a few neighbors and got a quote that was definitely reasonable. They had to dig a huge tunnel under my home and the process took a bit longer due to all the rain that year, but were more than professional and kept us updated constantly and came out every day to check the status to see if they were able to work on it. They even worked on it when it was raining and all! Long story short, turned out, they had to replace all plumbing under my slab ! After the great customer service, price and professionalism, I knew I would use them again if another problem ever arose. Well, today I encountered another issue, and I immediately called Bryco. They were at my house within 5 hours and fixed the problem in 3 hours! They were again, extremely nice, professional, and personable. In fact, one of the guys (I think his name is Ryan) told me that he was one of the guys who helped fix the pipes the first time on my home and remembers the house and the job! It's great to know that Bryco values their employees so they can continue to provide excellent, personal service. 10/10 stars Bryco! I'd recommend y'all to anyone I know. Thank you for fixing my home P.s. Ryan also gave me a tip on how to get my extremely high water bill reviewed by SAWS and possibly taken care of. THANK YOU!

In 2022, I discovered my water heater was leaking…read more Alfred and Tobie arrived around 1:00 PM. After examining the water heater, they said the replacement would cost $2,425. They let me know that If I supplied the water heater, they could install it for approximately $700.00 - but it was obvious that I wasn't in a position to pick up a water heater on my own. They returned with a Rheem (approx retail cost $750.00), which didn't fit on the elevated base correctly - part of the heater now hangs over the edge. The job was completed in two and a half hours. When I calculated the costs of the job, I assigned $1,000.00 to parts and supplies, which left a $1,425.00 labor cost. For a two-and-half-hour job (which included the time spent picking up a water heater), the hourly labor cost was $570.00 for both Alfred & Tobie, or $285.00 an hour each. IMO, the costs were excessive and I felt that I was taken advantage of due to the situation. I contacted Bryco, but I never heard from them.

Excellent Plumbing & Drain Service!…read more I highly recommend this plumbing and drain service company! From start to finish, they were professional, friendly, knowledgeable, and very responsive. They arrived on time, explained everything clearly, and did an excellent job resolving the plumbing issue. I really appreciated their honesty, quality of work, and attention to detail. They made the whole process easy and stress-free, and their pricing was fair. If you're looking for a reliable plumbing and drain service company that you can trust, I definitely recommend them. Five stars all the way!

Extreme Plumbing to the rescue once again! They are…read moredefinitely the best in town. With the highest degree of professionalism and great customer service, they always do the job right. Some people look to pay the least possible, but end up paying a lot more because they don't do what they're supposed to, and spend their lives complaining. At Extreme Plumbing they listen to your needs, they explain your options clearly, and they truly deliver and warranty their work as well. No extra charges, no surprises, very simple and straightforward. I am not affiliated with this company in any way. I am just a homeowner who appreciates a job well done and realizes how important is to deal with professionals. I truly recommend them.

Amigos plumbing is in the Austin area. Don't let the area code fool you…read more They have a great office staff. Communicated appt time and date perfectly. Jordan was right on time. This was a Home Shield warranty claim on a LP water heater with an in-service date of 1996. That's pretty old. Jordan, the Plumber, went over all of my options very clearly. We talked about a new unit replacement, and the need to bring it up to code if I went that route. We discussed getting just a part replaced if he found the issue and how due to the age of the WH, he'd work hard to get it but it might be a few days I mentioned that I might be interested in switching to tankless and asked for his opinion. Jordan gave me an honest opinion of the headaches of tankless and the need for having a water softener to treat the water before going tankless, or no mfg would honor the warranty due to Texas' hard water. I've consulted several tankless installers and none of them ever mentioned that. They all said the I could DIY the calcification/lime using vinegar and a garden hose, or they could do it for $200. Jordan didn't try to upsell me. I told him I'd like to fix the one I have. He said he was going to take a look at it and see what was failing. I went back inside. Fifteen minutes later Jordan rang the bell and told me he did a factory reset to clear the LP line and it was fixed but he wanted to test it. He asked me to run the hot water so he could make sure the burner would turn off and on and it did. Problem solved. Thanks Jordan! The take away here is that honesty is the most precious commodity I know of. It is rare, and therefore ought to be declared when it is found. I didn't get the run around. I didn't get the up-sell. I recieved honest good service. You might not be as lucky as I apparently am and have a 1996 water heater that just needed a few buttons and knobs turned. However, Jordan's honesty made that a possibility. He could have taken some part numbers down and left me high and dry and cold. Instead, he diagnosed the issue, fixed it, and tested it, and gave me good advice on my tankless dreams. FYI- I've looked and there are tons of complaints about tankless systems of all brands due to hard water. I will be calling Amigo's Plumbing and requesting Jordan if I have plumbing needs in the future.

So funny story. I hadn't needed to use my Home Warranty until this past week. My contract with them…read moreexpires next month (which will not be getting my renewal). My water heater pilot stopped working. So I contact them, they ask what make/model of heater, then they connect me to this plumber that (as it turns out) doesn't have the part. Amigos Plumbing orders the part (over speaker - both acknowledge for an overnight delivery) and three days later - no part. Thus, no hot water. What does the Amigos Plumbing have to say about it? Pretty much "oh well, you're stuck". Also the telltale line crappy customer service uses (from a manager of all people): "What do you want us to do about it?" /boggle Really? SInce they took the pilot assembly with them, they're right - I'm stuck. Bottom line, I should one star myself for just not doing it myself. I doubt the assembly needed replacing, but we'll never know because I don't have positive control over the part anymore. I had a car mechanic and an older Suburban. If they didn't have the part, they contacted nearby parts stores and other mechanics and bought the part from them. I guess they can't bring themselves to look around...or even call the manufacturer and get on their case for failing to deliver on the promised time. Just..."Oh well".