You may recall my post one November morning after I discovered my septic tank needed to be pumped…read more I located Eberle Septic on Angi.com, and he showed up to pump the tank and did a fine job. It was discovered that the system would need to be replaced, and he offered to reach out to a company he felt was reputable. I'm not sure, but I believe this made him a contractor because he wrote up the paperwork that the septic company, Kyle Salmeron Septic, would subcontract under Eberle Septic and Chad Eberle would oversee all the work done at my home (I never saw him again). I paid Eberle $12,000 for the job, and he paid Salmeron $7,500. Kyle Salmeron and I discovered Chad pocketed $5,000 for the referral. Kyle Salmeron Septic showed up to begin work. The old tank was removed, and a very large hole was left in my backyard. A 500 gallon tank was removed leaving a hole large enough for a 500 gallon tank to be installed, however they brought in a 1000 gallon tank and it sat in my yard for a week until they ordered the correct tank. Along with the large smelly hole, my privacy fence had been cut into sections so they could get the backhoe in. My 7-station irrigation system was pulled up from the ground, PVC pipe shattered, broken main water line, electrical wires exposed, sitting in a 500 gallon pool of smelly eater. We are still assessing the cost to repair or replace. A 70+ year old tree will need to be cut down or it will fall on my home, AND the septic tank is sitting above ground, The hole for the tank was not deep enough. Kyle Salmeron neglected to inform me of his chronic illness and inability to complete the job in the two day time frame. HE NEVER SHOULD HAVE ACCEPTED THE JOB. The work took over 5 weeks. My clothing, bedding, furniture, carpet, and air all smell like septic water. To remove the tree, replace the irrigation system, repair the fence, replace the soil, sod and new grass, clean my clothing, carpet, etc., is more than I can afford and I don't see them being held accountable for any of it. I contacted the Attorney General's office and he suggested I have the BCSO document the damage. The sheriff says it's a civil issue, take it to small claims court. The damage, at a conservative estimate is well over, $35,000. I highly suggest you avoid Angi.com, Eberle Septic, and Kyle Salmeron Septic. I have taken up the matter with Angi.com and should hear back from them Monday.

Chad was hired to pump a septic tank with an agreed price. He proceeded to do a $600 diagnosis…read morewith a $200 "flush down the toilet" to find the other tank he said he couldn't find. That was not the problem, the problem was when he charged me and extra $800 without asking me if I approved of them or if I had the funds. I asked if he could dismiss those charges if I hired his service and he said No. I refused to pay him for those undisclosed fees so he called the sheriff charging "theft of service" when he was the thief in doing what he did with no approval. If you hire him, please have him disclose of all his fees because he is that one that will charge inflammatory fees and then call the cops on you. I paid him because I'm no thief. I will ensure others know around me about his poor business practices in this city. Free estimates Are just over the phone, something he won't tell you until he is there and does this thing and then charges you. Don't sign anything you didn't approve first!

had the pleasure of working with Tony and his daughter. When I reached out to inquire about having…read moremy septic pumped, Tony responded promptly and was incredibly helpful throughout the process. He took the time to answer all my questions and kept me informed at every step, which I really appreciated. He also provided valuable suggestions for future maintenance. The entire experience was smooth, and I couldn't have asked for better service. Thank you for your professionalism and friendliness!

Im completely at a loss for words. Tony just helped me with a massive clog in my septic OVER THE…read morePHONE on Sunday afternoon. I was in a panic with water overflowing using a wet vac to avoid massive water damage. He spent 30 whole minutes on the phone with me to fix it and even tried not to charge me. This guys out here doing gods work. Completely incredible.

I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

Scott came out right on time on a Sunday afternoon with his able bodied helper,his 7 yr old son…read more He did a quick thorough job for a fair price. I am very pleased with this company and highly recommend them.

We used Van Delden's services in Adkins, TX (South of San Antonio) and they were wonderful to work…read morewith!! Our technician was Charles, and he was kind, professional, and very hard working! He even marked our septic access point for us once the job was done! We highly recommend Van Delden's services!

Our alarm went off on Friday called for service they came out on Monday took care of problem. Their…read moreprices are very reasonable. Peter and another service guy came out. Peter was very informative and friendly. We have been with Van Delden for 5 years and are very pleased with them. Customer service is always helpful and friendly when we make a call for any questions or issues. Highly recommend Van Delden.

This company has you come in for 2 days to train for about 10 hours each day, stated that you are…read morehired then the day before the start date they decide to advise that they will reach out to you and to not come in. A job was sacrificed to train for a not guaranteed position in the company after owners expressed to be hired. Joe and Micheal lied and set up false promises of a job! If you're looking for a reliable company that cares for people this is not on

Stephanie from MJ emailed me and offered a detailed explanation about the different types of tanks…read moreand the different reporting systems they use. She explained to me the error that the technicians did not report that my trash tank was buried, but that this is common and just wasn't accurately reflected in the reports. I appreciated her clarification and explanation, so I'm updating my review here. I was still dissatisfied with the treatment I received from the previous employees I interacted with, and as I explained to her, if anyone had offered me the same explanation and assistance when I first contacted them, it wouldn't have ever escalated to this.

They did a fine initial install but keeping up service contract became a complete failure…read more Literally didn't show up for over a year. Calls were met with a repentant apology and promises to try to get someone to come out which never happened. After trying that twice I asked for a refund of maintenance contract fee. Nothing. It was clear the person answering the phone knew they were not doing their job and seemed powerless to fix it. We've switched to another company and gotten regular service calls like it should be.

Josh is on it. Knows his job! The way he explained the whole spect system. Never owned before made…read moreus feel welcome to the septic business and didn't try to belittle us cuz we didn't know about a septic.

We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

Received service today from Joseph Ware and can say that he exemplifies excellence in his attention…read moreto detail, professionalism and concern for a job well done. My impression of Aerobic Services in Bastrop, Texas is that they are a company with honest integrity! Cannot be more pleased!

Quick response, efficient, and reasonable price. Courteous service. have used their service three…read moretimes through the years.

Prompt, showed up when promised. Personable staff, very friendly…read more High quality work. Made sure the tank was cleaned, on both sides of the barrier. Very reasonable charge. Recommend for anyone needing the system cleaned.

16 April 2025: This is the single worst service provider that we have ever encountered! We cannot…read moregive them a quality, service, or value rating since there is zero quality, service, or value orassociated with this company. In fact the service provided by this company is actually and very accurately reflected in the company name (WASTE). They are a WASTE of your time and money! Our contract renewal was in January, as of today, 16 April 2025 we have not received a phone call to schedule a service . After deciding thatwe'd had enough, we notified the company that we were not going to renew with them, almost immiadetly, we received a call from the owner (Jim Blake) essentially begging us to reconsider. Liking to support small local businesses we agreed to give him one more chance after which Jim assured us that they would provide better service. Jim said that they'd had some issues with staff and that they had corrected those issues. For making the mistake of renewing with them, we were charged twice for the $300.00 annual service fee (they have since refunded the overcharge). We were notified in February that we owed the company $246.50 for a service provided on 15 November 2024 ( We, have since paid that bill). Soooo, here's the current status of this debacle. We have not had our service contract canceled, as requested. We have not received a refund. And it appears that they are now screening our calls refusing to answer or return them. What ever you do please don't make the mistake of retaining this company.

We have paid them $35K upfront for a new Installation. They cashed the check on day 1 of receiving…read moreit. IT HAS BEEN ALMOST TWO YEARS AND THEY HAVE NOT STARTED ON THE PROJECT. They have stole the money from us. We are a ministry 501c3 non profit. This is a lot of money for our organization. We help men and women who struggle with life-controlling issues and help them find Christ. Wade has had little to no communication with us - saying he has personal issues such as family health problems, can't find any employees, and going through a divorce. We would like our money back or for the agreed upon contract to be completed. He keeps giving us the run around. Please take your business elsewhere.