As the owners of Texas Plumbing Diagnostics, we refer all requests for septic work to Van Delden…read more We have had a tremendous working relationship with them for years. We have also used them personally. They installed a system for us at our previous home, and inspected the system for us when we were purchasing our current home. Great work, Van Delden!

Still awaiting an explanation from Van Delden Wastewater on the enormous amount of styrofoam noted…read morein the attached photos. They are not replying because they know there is no plausible explanation I have recently learned a 4'x4'x10' sheet of styrofoam was used to fill space on top of my system. I even know it was purchased at "Foam Products of San Antonio" Still wanna say I'm fabricating details Chad? You forget I have what was the lead installer on my side now BEWARE BEWARE BEWARE UPDATE #2. Because I refuse to let Van Delden simply deny accountability and my claim that there are neighbors dealing with the same issue the map below shows 2 houses circled that have the same fiberglass unit buried even deeper than mine. The homeowners are currently working with Highland Homes to "find a resolution" to fix these ticking time bombs. Highland is asking for their patience as they come up with a solution. They are having to try to engineer something to reinforce it and prevent collapse without having to replace the entire system with a concrete system like I had to and which should have been placed from the beginning due to the depth of the plumbing coming out of the house. UPDATE. since they still are not interested in taking any accountability let me describe with more detail. First of all the photos speak for themselves! The styrofoam has no business being there. What on earth could explain its need to be there? Van Delden and Highland Homes both try to blame the other. Van Delden tries to say they "have written documentation from Highland Homes that they further raised the grade after project completion! That may be the case but that still doesn't explain the styrofoam. A picture is worth a thousand words. I think these speak very very loudly Let me add a couple more including a stack of risers and some specs from the Clearstream website I can assure you there was a suit filed, lawyers were involved and that Clearstream (manufacturer of the septic system itself), nor Highland Homes were too happy with my photos, videos, or firsthand inspections We ended up having to pay $18,300 for a full replacement with a different company. Highland Homes paid us this plus a small bit more (which barely covered my lawyers fees plus the 1700 sq fr of sod that had to be replaced (4 pallets at $270/ pallet) And I do know for a fact that two of my next-door neighbors systems are buried every bit as deep or deeper than mine and Highland Homes is currently seeking to find an engineering workaround to avoid having to replace the whole system When this first happened I would have settled being out a few thousand dollars of my own money if you all would have just done what was right and owned it. Instead you want to continue to deny accountability Wish I could give a half star. My fiberglass system which is not supposed to be buried any deeper than 18" was knowingly buried just short of 4' deep due to the plumber placing main line too deep. Rather than installing a concrete system which would be capable of supporting the weight of that much soil on top they opted to install the fiberglass system and put a MASSIVE amount of styrofoam on top to fill some of the space but not weigh as much as soil would (as if that was ever going to work long term). It worked for about 3 yrs before it completely gave way and collapsed revealing their deceit. Upon reaching out to them they simply wanted to fall back on their "2 yr warranty" and because it was 3 yrs they declined any and all accountability. I live in Timberwood Park in a pocket of 19 homes built 3-5 yrs ago and already multiple homes have had similar failures and two of my neighbors have fiberglass systems buried as deep or deeper (we can measure down the clean out pipe to the T fitting as well as see how many risers were used when the septic lid is removed. I had to get a lawyer involved and we won that case without a problem. I have tons of photos and videos showing how much blatant disregard went into my installation. They are known for being price gougers. Now you can add sketchy and deceitful to their name!!!!!!!!!

Needed my septic pumped & called Bulldog after finding their company on Yelp. I read a negative…read morepost about them charging more from the phone quote to the in-person price because they had to dig septic tank cover off. I clearly described access to my tank and they were able to quote the same over the telephone & in-person price. I found the 2 techs friendly & they provided good info on system maintenance. They neatly put back the little bit of grass around the tank lid they had to remove to access the lid. Also...I would ignore that other guy with the negative review about price change. If your tank lid is buried, & significant effort has to go into just accessing the lid before any pump out work can be done & you don't tell Bulldog that, then charging more for the time & to dig it out is reasonable. I will use Bulldog for my future septic pump out needs.

I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

This man did a fantastic job. I called and he made time for me in his schedule. My septic tank…read morewas backed up. (My fault I forgot it was that time to clear it out). And my house paid for it. I made a call in the afternoon. Chad was able to come out that day and clear it for me. He even gave me a decent price on getting it cleared. I will definitely be using him again.

I hired Eberle Septic, a big mistake. My Aerobic Septic needed pumping, the last time I had it…read morepumped was back in 2021. The date, December 2025, I was out of town and my college age son was present to oversee the service. 7 months later, I needed to have my Septic pumped. Now I am very well versed on the Aerobic Septic System and clearly understand, the Trash Tank doesn't fill up in 7 months with only two living in the household. The invoice clearly stated, the Service Technician wrote, "1,500 Gallons was pumped". He told my son, if you want the rest pumped out, it will cost an additional $500. The service was $595.00! By the time my son was present to check the service, the lids were already shut and the Service Technician was packing up. Like I stated before, 7 months and my Trash Tank was full! I didn't confront the owner(s) but wanted to write this review. I am not worried about the money but the principle behind this issue. After doing some research, I found the company is Family owned. I am not insinuating nothing bad about the company but the Service Technician who supposedly Service my Aerobic Septic System who represents the Family Owned Business.

Have been utilizing Benke for several years and find them to be professional yet personable at the…read moresame time. Great service at a fair price

Benke Septic Systems installed a riser on my very old (1977) septic system. It previously had no…read moreaccess and no risers and the concrete lid had been broken by another company. They were honest enough on their first visit to inform me I did not need to be pumped out, that the scum level looked healthy and was at the right height in relation to the inlet and outlet. This is why I hired them to install the riser. I'm calling them again today for an inspection and pump out as I trust them completely. Have a great sewage free day!

Quick response, efficient, and reasonable price. Courteous service. have used their service three…read moretimes through the years.

Prompt, showed up when promised. Personable staff, very friendly…read more High quality work. Made sure the tank was cleaned, on both sides of the barrier. Very reasonable charge. Recommend for anyone needing the system cleaned.

had the pleasure of working with Tony and his daughter. When I reached out to inquire about having…read moremy septic pumped, Tony responded promptly and was incredibly helpful throughout the process. He took the time to answer all my questions and kept me informed at every step, which I really appreciated. He also provided valuable suggestions for future maintenance. The entire experience was smooth, and I couldn't have asked for better service. Thank you for your professionalism and friendliness!

Im completely at a loss for words. Tony just helped me with a massive clog in my septic OVER THE…read morePHONE on Sunday afternoon. I was in a panic with water overflowing using a wet vac to avoid massive water damage. He spent 30 whole minutes on the phone with me to fix it and even tried not to charge me. This guys out here doing gods work. Completely incredible.

they are a fraud and cheat. A new septic was put in 1.5 yrs ago. still in maintenance warranty…read more alarm has gone off twice and they want to charge me a trip fee to come check the system. they are rude in the office . their service fee is 156 dollars plus labor .

This is an AMAZING company, Family owned and operated, superb customer service and they do a great…read morejob. I love companies that are proud of their work and have a high work ethic. This is one of the best comanies out there. You can trust them, they are really good at what they do, show up on time, clean up and leave your property better than they found it. I wish more companies were like them. I 100% recommend them. Thank you for always having my back!

Reliable, excellent price and timely service. Explained the issue and delivered accordingly. Please…read morecontact him to serve your home or business

Had septic system serviced. Great company! Very personable, knowledgeable and professional. Will…read moredefinitely use again.

This business is very helpful, timely, excellent customer service! After many futile attempts to…read morefind this type of service in the area I was fortunate to find Busy B Septic. They will always be my first call and I highly recommend them!!! With appreciation, John and diane

came out quick on a Saturday-pumped out all my tanks did a great job great bussinessread more

The technician providing the service was very polite and helpful. When I said that I had forgotten…read moreto put the chlorine in this month he offered to do it for me. I gave him the tablets and he went around back and did it for me. Could not get better service.

We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.