When you need a septic "angel," Orlando to the rescue! In addition to professional and prompt service, the owner is truly one of the kindest humans I've had the pleasure to interact with. I recently had a scheduled quarterly inspection from another company on a Friday. I won't go into details except to say the aerobic system was not functioning correctly and there was a risk of waste coming back into my house. That is a scary situation. :-O The company told me they couldn't do anything until the following Monday, and because of several personal issues checking into a hotel for the weekend was not an option. After calling over a dozen companies well zero success and no options for any type of resolution, Orlando called me back right at COB. I explained the situation and my concerns to him (e.g., definitely the need to at least flush a toilet over the weekend). Orlando was very attentive to my needs and went absolutely above and beyond what any small business owner would normally be willing to do. He voluntarily came to my property and did a small "fix" to at least get me through the weekend until the system could be repaired. And he did it out of the kindness of his heart (no charge). Turns out we're actually almost neighbors. Sooooooo, on a Friday after business hours, after working a long full week, Orlando literally saved me both from possible hazardous waste flooding my house and the unnecessary additional anxiety that frankly I can't currently handle. Thank you thank you thank you!!! May all good things be gifted in life to you and yours. You deserve the best. I highly recommend for all of your septic service and repair needs. 10 stars if I could. :D Support local. Support small. #ATX read more

Arrive at my place on time They found the septic tank right away. Very polite and answered all my questions. Fished the work in about 2 hours. They restore the landscape to its original shape. Very happy for their eork. Will use them again. read more

Top marks all around. These folks were friendly and professional. Arrived on time, got right to work. Answered all questions honestly and thoughtfully. Every single individual I met or spoke with on the phone deserves top marks. When I wrote the final check I told them that I was really happy to be signing this, because I felt so good about the quality of the service. read more

Honest, knowledgeable and reliable! I right recommend this company for any septic issues.

100% - this is who you call when you need septic help. No one wants a "septic situation," so when one happens, it's hard to have time to shop around. Don't waste your time - call Godinez. I had a technician at the house quickly and he showed up with the septic plans filed with the city. The technician knew more about my septic tanks and field than I did before he even started to diagnose the problem. The team kept me informed about what they were doing, what they needed to do and when it was getting done. The pricing structure is more than fair. They have a customer for life here and I'll recommend them to everyone. read more

I called Godinez Septic first thing in the morning, after seeing out septic overflowing. They were able to get us in that day and when they arrived, the technician was thorough, knowledgeable, and hussled. I would recommend Godinez Septic to anyone. read more

I tried calling a few septic pumping companies around the Lakeway, TX and Bee Cave, TX area and everyone was booked for weeks. I was fortunate to have found Godinez Septics and they were very responsive and very fast to come to our home to help us. The team was very friendly and they easily pumped out septic system. I highly recommend! read more

Godinez Septics - Very friendly and fast team! - Septic Services Near Me

Had to have my septic tank pump/clean. John arrived on time, was very quick(about an hour), very friendly and answer all my (silly) questions. The cost was less than they estimated. I highly recommend! Scott S read more

First class operation. They know what they are doing and show up to do it. I will be using them again if needed.

Orlando and his ( family) team are excellent; knowledgeable, professional and responsive to any changes requested. Such pleasant people who do a fine job ( installing a new septic field)for a fair price. read more

We hoped to get our septic pumped before the thanksgiving weekend, for peace of mind after it got recommended by our inspector. We contacted a number of companies but only Godinez Septics indicated they could do it before thanksgiving. Communication was quick and clear. Their employee Juan was friendly, courteous and explained things well. read more

We've used Godinez Septics twice for issues with the septic pump that services our garage apartment. They were prompt, courteous, professional and more than reasonable on price. I recommend them for your septic needs without reservation! read more

If you live in Austin and need septic service, call Godinez Septics. Orlando (owner) is responsive, polite and professional. John (licensed) has been to my house several times and is very knowledgeable and honest. John is also a clear communicator and gets the job done. I feel fortunate to know these guys because our 20 year old system needs some work from time to time. Good guys! read more

After contacting several different septic companies that turned out to be flakey, Godinez Septics came through with a fast response. Godinez was also quick to come out, evaluate our issue, and provide a quote to repair our septic alarm and remove tree roots. Even though we couldn't be home when all of the work occurred, we trusted that the work was performed as described since they were very communicative and took pictures of before and after for us. They're very honest and had pretty reasonable pricing as well. We'd happily come back to Godinez for all our future septic needs. read more

Reliable and knowledgeable. Good communication / follow up. Quality work. I would use them again.

I had an emergency with our septic tank as the cap failed and created a mini sinkhole. I called Godinez and was told they would try to get by that day. I was called back almost immediately that they were in the area and would be there in an hour. Pedro came by and diagnosed the problem and provided me options for the repair. I found Pedro to be knowledgable and he made me feel better about the problem. I asked for an estimate and he let me know that his brother is the person who handles that end of the business. I called Godinez Septics due to reviews I read. Their company is as described in the reviews. read more

Family legacy business, 2 young guys (I believe) taking over from dad. Not what you'd expect in the septic world... these guys are smart, polite, and very knowledgeable. I'd put them along the lines of "future business leaders of America" or some such. Orlando is articulate, informed, smart - and helpful. Brother Pedro (who came out to install risers in a 2-day service) also very nice, polite, and intelligent (and once the first duct was found, only took him 1-2 minutes to find the other - yeah, he's done this before). For such young guys, they are superb w/customer relations, and very well-spoken and well-experienced in the field. I had risers installed (up to "code" though not necessary) and the job was quick, thorough, and didn't rip up half my yard trying to find the lids. Very clean install. Pumping the next day went well - reasonable for my 1,250 gal. tank and no problems at all. Mail correspondence was answered quickly. Keep in mind that they service generally 25-mile radius w/in Lakeway - extra for farther (but might be worth it!). Also some slight delay in scheduling, largely out of their control (City had temp. closed the disposal site for the sludge). But nothing they could control was anything but great. Recommended for sure. read more

This company is amazing. We live in Lakeway and our septic warning went off yesterday. They came by promptly and worked on it for a short time, but it still was about 20 minutes. He was honest and told me it appeared to be fine, and because he wasn't here that long he didn't charge me. I couldn't believe it. How many companies do that? Highly recommend them! read more

Orlando is very reliable and responsive. He always answers my questions with details, and provide thoughtful options for me to choose. His crews are very easy to work with and knowledgeable about the septic system. read more

Second time we've needed septic service and these guys are awesome! They came out same day, got the job done in a timely manner for a reasonable cost. Highly recommend them. read more

After about 5 years with a conventional septic system, I decided it was time to have the pros look at it to see if anything needed proactive maintenance or just a basic pump service. I read a lot of reviews about the competition, called around to businesses and everything lead me back to Godinez Septics Inc. My call was answered quickly, I explained my need and I later received an email from Orlando, to setup a time for his technicians to come by and take a look. The following day, two technicians arrived, checked my system and gave an honest answer of "nothing needed at the moment". I fully expected the typical "this is broke", when it wasn't, or "you need this service" and I didn't. But, on the contrary, I got two honest technicians who advised that a pump service may be needed in another year or so. I received a follow up email from Orlando, the following day, summarizing the possible need in a year or so for the pump service and stating that he would set himself a reminder. The professionalism, honesty and great customer service will have me coming back, when I do indeed need septic services. A hard thing to come by in today's service industry and a well deserved "Thank you" to Godinez Septics Inc! read more

Exceptional customer service and service all around!! My mom and I both is used them and would highly recommend them!!

Septic issues are usually a "NOW" moment, and these guys responded immediately. Started going through the list trying to find someone to even get back to me. Not only were they fast, they were exceptionally customer oriented, super service, really know their business and do not cut corners. I received a lot of great advice to boot. They were professional, cheerful, and very competitive in price. It is great to have a great business to refer to people. Hard to find that these days! Definitely will be promoting them! :-) read more

We would give Godinez Septics 10 stars . Pedro is always such a hard worker and his work ethic is like no one we have met before. This company always goes the extra mile, always guarantees the work, always comes quicker than any other company and they always check to make sure there are no other issues. All with a smile on their face..' I 100% recommend them. Oh and by the way, we have 3 septic systems. He has helped us with 2 of them... read more

I do not write many reviews, but these folks deserve a five star rating. They came out and diagnosed my septic issue and fixed it. Most impressive was their follow-up and the professionalism of their owner and employees. I will continue using them. read more

These guys are total life savers, SO happy I found them on yelp. I've not had very good luck having the aerobic septic system at my rental property properly serviced and the guys with Godinez Septics came out and addressed the compressor alarm almost immediately (whereas the other company that had previously pumped the tank told me it would be at least 10 days till they could send someone out). Not only was their attention prompt, they continued to research the problem we were experiencing and recommend an awesome plumber when it appeared to be a leak coming from the house. I'd recommend these guys to anyone - it's so relieving having a company you can actually rely on when it comes to septic service! Thanks Godinez Guys! read more

Working with Godinez Septics was a great experience. I needed a septic pump before going out of town, and they were willing to work with my schedule and fit the appointment in. They were polite as well. John, the tech who came to do the work was friendly, knowledgeable, and was willing to explain what he was doing, and what was needed at the time. He answered additional questions I had, and was willing to take the time to clean filters, etc. They were fairly priced, and everything went smoothly. Thanks! read more

Had septic issues - called them. Friendly, helpful, responsive and went the extra mile to help us. They diagnosed my issue, gave a quote, and fixed the problem. I highly recommend. read more

We are relatively new to the septic tank situation. This was our first issue after the system went out of warranty 4 months ago. We were looking for a better service provider and are so pleased we found Godinez! My husband called a couple of businesses on Monday morning. The septic alarm went off on Friday and it never rest after restricting water use. We were able to get on their schedule for Thursday or Friday, but they were able to fit us in on Tuesday. They explained everything that needed to be done to my husband and the service call was less than the phone quote since less needed to be done. read more

I would recommend this company for septic repairs. I've dealt with several companies, including my system's original installer, and by far Godinez Septics was the most responsive. They found the problem, and quickly fixed it. Additionally, they even took a look at another component in the system and adjusted it to make sure it was in good working order. I've heard from others in my area that you have to be careful about which company you work with, otherwise repairs can be unnecessarily​ expensive. In this case, I was really happy with their quote and service. I will definitely work with them again. read more

I wish we would have used them sooner. It would have saved us hundreds of dollars that we paid to a plumber and electrician, just to find out that we should have called septic tank pros. If you have a question about your grinder pump, ejector pump, or any other type of septic system call Godinez Septics first. They are knowledgeable, professional, and honest. They saved us from having to throw more money to the wind and repaired our tank. Highly recommend Orlando and John! read more

Answered my call and came out the same day to Belvedere to diagnose my problem. They had it repaired within a few days and kept me updated on the schedule and the part they needed to order. Extremely courteous...rare to find this level of customer service with reasonable pricing. I highly recommend Godinez Septics. read more

Very reasonable prices and went the extra mile to assure the job was done right. I would recommend these guys read more

Hello yelpers, I do not give out five stars like penny candy. I guess I have given out my age. I have a daughter who lives in Austin and she had a misfortune of doing business with a general contractor who was far from ethical. Unknown to her or myself, they used shoddy equipment and apprentice workers in numerous instances in the general remodel which included a septic pump out system.The pump failed in about 15 months and we were out of "their" stated warranty. My daughter inquired from a friend of hers who knew this company. A phone call was made and her shheeeety problem soon became the Godinez boys problem. They listened to my anger concerning the re-modeler and came to do a FREE no questions asked service call. Yes, FREE. By the way did I mention that I was in PA talking to them asking many questions because my daughter was completely ignorant of how any of the components worked. Well I was completely satisfied with their answers. They explained that they would correct the new malfunctioning tank alarm(not hooked up correctly), remove and dispose of the wastewater. Test the new pump and float assembly and explain in a reasonable detail to my daughter the way it is supposed to work. The original pump was undersized and guess what "it was installed incorrectly". So they installed a higher hp pump and any connecting pipe that had to be replaced and did a current test on the new installation and made everything good The installer of the new pump was but 29 years of age but he knew what was supposed to be done and he did it. They even replaced the lid which was not the correct with one which they had and made it a properly sealed basin which you guessed it, it was not. In addition they were affordable by my standards and us old guys value a buck. By the way I gave my daughter an early birthday present since I paid for the re installation. So excuse me if you got tired reading this story because it is the truth and I am happy that she was referred to these guys. Oh I do have one complaint, being 73 my hearing is not the best, actually it is bad and the servicer talked to fast but so does my 30 year old son. When you get older the ears and the brain are out of phase. May God bless you all. read more

Great service, Orlando can out and fixed my problem in one day, even worked in the rain to get it finished. Very knowledgeable about what was wrong and the problem was fixed professionally without costing an arm and a leg. Highly recommended. read more