Called Alpha Septic to get our septic pumped on Dec. 31. Scheduled an appointment for Jan. 2 at…read more8am. NO show and NO response to several voice mail messages. Had to find another company to come out and pump our septic.

Fast, clean, well prepared and professional. I have no reservations about using them again.read more

This started two weekd ago after very heavy rain. Our pump was working but never shut off. We…read morewere told (by another service provider) that the field was probably saturated, afterall, we had received 9.5 inches of rain in the previous week. This was July 14. Two weeks later the same thing happened. Pump never shut off. Our previous septic company couldn't get to us and recommended Sandifer Septic. I texted Caleb and he replied quickly (That was Tuesday after 5pm). We set up an appointment for Wedneday at 10:30. Caleb texted me when he was on his way (on time!). Together we found the end caps on the field lines. Caleb uncapped each one and flushed the lines (see photos) full of sludge and roots. After the lines were flushed the pump returned to normal operation and quickly the tank was empty, the pump float went down, and pump shut off (all back to normal). Nobody likes to deal with this sort of thing. But having a great sevice company brings great relief to an undersirable situation. We can now flush toilets, wash dishes, etc. Back to normal and I can't say enough about Caleb Hinojosa from Sandifer Septics. He is friendly and professional. He gave a great recommendation for finding the end caps in the future. Overall, totally satisfied with this experience. They don't pump tanks. The do install and repair work. Caleb recommended Hambone Plumbing (Justin Hamby) for pumping septic tanks. I can't review them yet but in several years when I need pumping I will give them a try. For anyone needing repairs service (not a basic pump-out), I would highly recommend Caleb at Sandifer Septics.

Super fast repairs. Great communication. Wen above and beyond. Will call again! Great team!read more

Best value and on time for the current market. Contractor was professional and provided same day…read moreseptic pumping.

Great job, will use again Driver very nice no complaints…read more Promised kept Responding 100% from call to arrival, great job

I've been using them for years. Great service, reasonable priced, they do what they say and say…read morewhat they do. This company really cares about their clients.

This is only a review of the aeribic septic system...they suck!!!! Avoid at all cost!!!! I don't…read morethinkbthere has been a year when something has not gone wrong with ours!!!! If i could replace with a regular septic tank I would!!!! They smell bad and there is always somethibg wrong with it, saving on water is not worth this system!!!! Run if you ever see one or they try to sell you one!!!!!

Showed up on time. Explained problem. Resolved it. Very good experience. I would use them again.read more

Great service when we've had difficulties with our septic system. our system has been acting up…read morelately and Chris and the team have been really helpful coming to diagnose the issue, fixing it and going above and beyond.

Very quick to respond. Came out to see the job and spent time discussing the different options to…read moreget done what we needed. Great follow up without being high pressure. He is at the top of our list and will be who we select when we get to that part of the construction.

From the owner: Our mission is to professionally install septic's all over Austin and surrounding areas at a fair…read moreand honest price. We do it all!

When you need a septic "angel," Orlando to the rescue! In addition to professional and prompt…read moreservice, the owner is truly one of the kindest humans I've had the pleasure to interact with. I recently had a scheduled quarterly inspection from another company on a Friday. I won't go into details except to say the aerobic system was not functioning correctly and there was a risk of waste coming back into my house. That is a scary situation. :-O The company told me they couldn't do anything until the following Monday, and because of several personal issues checking into a hotel for the weekend was not an option. After calling over a dozen companies well zero success and no options for any type of resolution, Orlando called me back right at COB. I explained the situation and my concerns to him (e.g., definitely the need to at least flush a toilet over the weekend). Orlando was very attentive to my needs and went absolutely above and beyond what any small business owner would normally be willing to do. He voluntarily came to my property and did a small "fix" to at least get me through the weekend until the system could be repaired. And he did it out of the kindness of his heart (no charge). Turns out we're actually almost neighbors. Sooooooo, on a Friday after business hours, after working a long full week, Orlando literally saved me both from possible hazardous waste flooding my house and the unnecessary additional anxiety that frankly I can't currently handle. Thank you thank you thank you!!! May all good things be gifted in life to you and yours. You deserve the best. I highly recommend for all of your septic service and repair needs. 10 stars if I could. :D Support local. Support small. #ATX

Top marks all around. These folks were friendly and professional. Arrived on time, got right to…read morework. Answered all questions honestly and thoughtfully. Every single individual I met or spoke with on the phone deserves top marks. When I wrote the final check I told them that I was really happy to be signing this, because I felt so good about the quality of the service.

I've been using Alcam for over 20 years without ever experiencing a problem with the company or any…read moreof their technicians. They have been very professional and responsive to any request I've made. Therefore, I'm happy to recommend them without reservation. Bob O,

I've been using Alcam for over 8 years now and have been very pleased with the service we get from…read moretheir technicians.

To any and all.... I strongly advise not to ever use or have friends/family use a septic service by…read morethe name of Ward's septic. Jack Ward and his Daughter. Charged $4800 to clean out our septic and leech field. Same problem two weeks later. Came out and refused to warranty anything and even blamed it on the rain. Didn't do it during the heat wave, so rain is not it. They were rude and refused to even further discuss it. Just drove off. Highly rude and unprofessional. I tried to communicate. The rude Daughter just walked off during the conversation. I even asked her to just calm down and have a conversation about it. $4800 is a lot of money for the same problem to persist after the service is done. I was referred any a builder friend who said they should warranty their work. They were full of nothing but excuses. I left them know I'd have to seek legal recourse. She just said "go ahead".

We have used them in the past and again today. They were great as usual. Great family business!…read more Very responsive, easy to work with and do great work.