Best value and on time for the current market. Contractor was professional and provided same day septic pumping.

Great job, will use again Driver very nice no complaints Promised kept Responding 100% from call to arrival, great job read more

The septic system backed up into the bathrooms due to water pump failure that pumps excess water out to septic drainage field. Luckily 24/7 Septic Solutions had a truck in Hutto and was able to stop by after that location. They went straight to work and pumped out tanks and troubleshot the pump as being the main problem. They were able to get everything fixed and resolved. I had them update the tank access by installing port covers as well. They had to install a new septic alarm as well. I am very happy with the service they provided. I definitely recommend 24/7 Septic Solutions for servicing your septic system! read more

There response was in good timing. They gave me a great quote ! The young man who came out was polite and knowledgeable in what needed to be done! I was very impressed by this company. Will recommend them to anyone needed this type of service! read more

Nicole was super quick to respond to our request for service. We needed to get our grease trap pumped. She responded in a timely manner and always kept me updated on the status. Even after the services were completed, she provided us with some feedback and recommendation for our next servicing. Will definitely go through 24/7 Septic Solutions again! read more

We needed our tank pumped out for a pump replacement by a plumbing company. 24/7 responded & said they could pump out the next day & for a competitive price of $585. During the pump-out, they informed me that they could also install a new pump & the cost was lower than the plumbers' quote. They finished the pump-out & new pump install the following day. The only negative is their communication. Drivers didn't show up at set appointment times. But I'm very happy that the work was done quickly with good pricing. 24/7 Septic Solutions will be my go-to for next time :) read more

My septic backed up and flooded my house today, I called 24/7 and they answered immediately, they were at my house within 2 hours. They pumped my septic and recommended some preventative maintenance to avoid the same issue in the future. Incredible service and very reasonable price. Highly recommend!! Rafael and Raul were awesome. read more

I had originally set up service with another company but had to cancel. Contacted 24/7 Septic and had an immediate response. They were able to come out the same day. The gentleman who came out was very courteous and respectful of the property. read more

I was working away when I heard a loud buzzer outside the window. It ended up being our septic, which was full. I made a few calls, and no one would answer until I tried 24/7 Septic Solutions. Someone answered right away and said they would be out right away as well. I thought it would be a couple of hours, but it was actually within 30 mnutes! The hubby and I were completely surprised by how quickly they responded. Looks like the pump is out, and since they have the pump in stock, they are coming out first thing the next morning to install a new one. The quote is really fair. I plan on passing their information along to our neighbors who also have septic systems. Thanks guys! read more

Not a 24/7 service despite how they advertise. Very poor at communication and lack even basic professionalism. Won't ever use nor recommend them. read more

24/7 Septic saved us! Our kitchen lift station had flooded and we were hoping to get help as soon as possible. 24/7 responded in MINUTES and came out within 2 days. Brian came out and quickly identified the problem, pumped the tank, and gave us a tutorial on what to do / not to do. He was more interested in teaching us how to optimize what we had rather than sell us anything. We got a magnet rather than a car so we know who to call next time. read more

24/7 Septic Solutions - Septic Services Near Me

James is very knowledgeable about his business, but unfortunately, not reliable. He helped me replace a pump and an aerator. He did not give an invoice and in less than 1-year, the pump failed. I am trying to use the warranty, but James ignores my calls and messages. I showed him the two payments for each job, but still nothing. Now, I am struggling with Franklyn Electric to use their warranty. If James shows up to help you, get all the papers from him. read more

My septic system pump stopped working at 1:00 in the morning (alarm blaring). I called around 9:30 the next morning. Two guys (Ralph and Johnny) showed up within 2 hours. They pumped out my 2 septic tanks. They installed a new pump. By 2:00 that afternoon my septic system was back to normal operation. Both men were competent and professional. They were very careful not to cause any damage to my property. I am very impressed w this company. I recommend using them. The quick response and getting up and running within hours instead of within days was unexpected and very much appreciated. read more

Made the appointment for cleanup. Arrived at the designated time and work commenced. Tanks were nearly full, glad I called or the wife would have had my butt. Tanks cleaned out, they discovered construction debris in the pump tank. tanks washed out sealed and returned to service. They assisted in returning planters that were standing features above caps. The bill was as quoted, I enjoyed the information shared, and what I would say was exceptional service. While I have read some of the other reviews that were not as pleasant, or satisfying as my own, I must recommend 24/7. I do hope you receive the same service and same experience as my own. They came highly recommended from a neighbor, who shared their experiences very positive as well! read more

Had my septic alarm go off on a Sunday, found 24/7 septic solutions available on a Sunday. James was very responsive and was able to fit me into his schedule. He found the root cause to my septic pump not working and was able to track down a pump motor for my tank. He was thorough in his explanations and what occurred. He returned Monday with the new motor and replaced it. Highly recommend! read more

My house started backing up sewage into my bathtub and my master shower and my master toilet started flooding. No toilet in my entire house worked. I called tonight, at 9:30PM on Christmas Eve. Someone showed up by 11PM. They pumped my entire system got me back up and running until I could get a new aerator since mine was not working any longer. The cost is a little higher because it's holiday hours, but seeing them was better than seeing Santa Claus! I will be switching my septic service company to this company as they were polite, reliable, and on time, and most importantly solution focused. Both Rafael and Raul weren't grumpy for the fact that they had to help me out late on Christmas Eve and they were very polite. James was also very positive and helpful on the phone and reassured me. He got help out to me within an hour and 15 minutes after I contacted him! I have a house full of people and I couldn't go into Christmas having toilets that don't work. read more

We returned from a very pleasant multi-week trip to Europe in a great mood. After a few hours of washing what seemed like an eighteen wheeler full of clothes our Lab became agitated and even without putting my hearing aids in could hear an alarm from outside. Welcome home, 'High Water Event' in process with a breaker refusing to reset. Winner, winner, chicken dinner. Ouch. We sent an email to the neighborhood contact list our area has and asked for recommendations. We received a few and I started with the reviews trying to at least not make a horrible selection even after being directed by previous customers. As always there were a few negatives, even on the 5 Star reviews, as people are people or an occasional encounter takes a surprising turn yet 24/7 seemed to be a short lister. I called the number although early on a Monday morning (well in advance of formal hours of operation). Expecting what always is encountered (voicemail) I was in touch with a real live person. Personable and knowledgeable. I described our situation and was told they would work me in the 'after 3pm' slot although the same day. I have to say I had my doubts based on experience with many trade people but figured they would be here in a day worst case. I was wrong, fifteen minutes early, in rolled a pickup truck with a couple of technicians and they got to diagnosing. Again I thought they would just diagnose with parts and such coming in the next day or so, I was wrong. Within thirty minutes, up rolled their pump-out truck and four guys were all over our place doing their magic. I was kept up to date by text messages from the team leader over the next couple hours. They emptied the tank, replaced the actual pump, cleaned up and were finished by 5pm. Wow is all I could think about, as I boasted to my spouse of 44 years about the great job I had done picking the right team. An electronic invoice showed up in my inbox, with almost to the penny what I expected after speaking with neighbors earlier. I paid electronically, they accepted all the main stream credit cards in addition to ApplePay (I used Visa but thought it pretty sharp having all the options as most of the time vendors make you pay in cash prior to leaving). A long way of saying times have not left these guys behind. Top notch, 5 star encounter start to finish. I rarely write reviews but these guys and gals deserve it. Only a positive encounter in a stressful situation. Could not be happier, from a homeowner in the Lakeway Texas area, lived in the area since early 1970's). read more

Im sorry there are so many bad reviews about 24/7. They were responsive to my request and arrived the next morning to help us out. Septic tank was full and identified the pump was out and needs replacement. fast clean and Professional read more

Got here fast - went above and beyond to make sure my problems was addressed and gave good advice for maintenance and ongoing care.

James pumped out a 1500 gallon septic for our new home. We recommend James and will refer him to others.

Would not recommend this company.Scheduled a septic tank pump out and they never showed up.I called to see why and left a phone message and also sent a text.Never heard back from them. read more

24/7 seemed super.. James said they would pump and "pressure wash" to clean the tank after pumping for a set price (good price). My pump wasn't working and they said for no cost they would check the pump/brief trouble-shooting and give me an estimate for a fix. Pump guy confirmed the pump was bad and estimated $1800 additional for a replacement to be installed. The pumping + new pump install would put me over $2400+ (steep for me) so I declined. An exact pump replacement (excellent quality Barnes pump) is about $500. Pumping job itself was about $650. After that, the pump guy said he wouldn't be cleaning out the 3rd compartment and he did not finish cleaning the 1st or the 2nd. Even though the pump was bad, he reinstalled it so tight, I can't untighten. I hope that wasn't on purpose. I let him know I needed the whole tank clean as I was told would happen. But it never happened. "Pressure washing" meant using my garden hose with a stream spray attachment (still adequate if completed). After the job, I called to let James know that the tank still needed to be cleaned more thoroughly and he said he would send the fellow back out. He never showed. After repeated calls, James said Covid was preventing the work from getting done. I left messages ... If covid did these folks in, then I'd say they are more than justified in not coming back but otherwise I'd like them to finish the job so I don't need to worry about the new pump getting compromised with something. If they would've come back, I could still give 4 or 5 stars depending on how that went. But I have to rate them very low now as I can't recommend them until this is settled. read more

Fast! Reliable! And just good people!! I called 24/7 Septic with an odd emergency. Standing in a parking lot in the pouring rain while planning an out door event. The lot was completely flooded and full of water. If 24/7 Septic hadn't arrived and pumped out 16,000 gallons of water for us, we would have not had our event. Trucks arrived within minutes of our first phone call. Everyone was super friendly and efficient. Thank you 24/7 Septic Solutions team for literally saving our event! read more

24/7 Septic Solutions - Septic Services Near Me

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COMPLETELY UNRELIABLE AND NEGLIGENT!! This guy no calls and no shows to pump out a tank until the 3rd day after he said he would and then shuts the breaker off and never returns to turn it back on causing the tank to overflow and submerge the electrical box. I had to spend over $1,000 to remedy his negligence and will be taking him to court. read more

We had appointments for 2 different days and he just didn't show. No phone call either. Would not recommend this outfit!

Our lift station had alarmed, called 24/7 Septic Solutions and James responded and was out here in just under an hour. Amazing response and service. Had been trying to get other companies to respond, they led me on "will be out there" and no show, eventually ghosting me on texts. James diagnosed the problem (realigned the float so it would not get stuck) and said would only charge service call and not for rebuilding. Awesome. Fixed in under 30 minutes. AND, they would invoice me afterward - no scrambling for cash or checkbook. James said this was his job - to respond to calls like this - have not seen anyone else provide this level of emergency service. This is my company now, though am willing to share with all of you. read more

The communication was excellent and they arrived a bit earlier than the estimated arrival time. They also took the time to explain a few things about how to maintain the septic system. We will use them again in the future! Highly recommended! read more

Tried contacting this company a couple of times and never received a response. Either they went out of business or do a extremely poor job at simply responding to customers. I'd hate to find out how poorly they communicate about work being done. read more

James just called me and is on his way over now...that is what I call great customer service...will let you know what happens

You never want to call a septic company when you have an old system. I called these guy in the morning and set up a time for the next morning. James was on time, very professional. After sucking down the septic they looked at what issue I was having and offered suggestions to fix, gave me a quote on future issues they were seeing. Taking their advice I found some collapsed pipes and was able to bandaid my old 40 year old system back into operations. Definitely would using this company again read more

24/7 Septic Solutions were professional. They were able to understand and manage all the issues occurring with our septic and not just come in and pump it out. The owner was able to explain all the details. As two ChE.s who work with professional contractors in this field, we were very impressed with their level of expertise in the field and the hard work it took to get it right. read more

My septic alarm went off and I thought my drain field was clogged. So, I called 24/7 Septic Solutions to pump out my tank. Brian was fantastic! He diagnosed the system, explained how septic tanks work, checked out the leach field, and answered all my questions. BTW, he also pumped out the tank. A+ service. Will definitely call 24/7 Septic Solutions if I have septic issues. Thank you!! read more

They came out to service our septic and pump out the tanks, and gave us advice on our septic system and replacing part of it. Called them back a few times to get service again and they never called back. When they did come, the gentleman was courteous and fast. But no idea why he won't return my calls. read more

Great price, awesome service! We thought we just needed our system drained but found that we had a few issues. These guys got it done even though it took most of the day. They came through big time and in the end, the bill was fair. I'll never go anywhere else for my septic needs. read more

James responded quickly to my request for service and had someone out the next day to look at a broken septic grinder pump after the crazy winter storm. Not a cheap repair but it was done really quickly! Wouldn't hesitate to contact them again if I needed to. read more

James and his crew were incredibly responsive, and proved to me how seriously they take the 24/7 in their name. They looked through the system, recommended what needed to be done, and performed the work the same day I called them. I've already recommended them to a few people. read more

Can I give them 6 stars! Awesome service from James and his team. Came out on Sunday to check the problem and returned later to fix. They were very thorough and really fixed the entire issue. Hats off to 24/7 Septic Solutions. read more

Very responsive and informative, both on the phone and in person. Very honest business people and very helpful. I have told several neighbors to call Kountry Fresh. read more

Brian at 24/7 was amazing. He had to make two trips to my place because i have not lived here long and had no idea where the tank was located. He advised me i could get a map from Travis county from when the system was put installed in 1985. And that is what i did. He did not charge me for the first trip because he said he had not solved our problem. He came back two days later early in the morning and with the map in hand spent three hours digging and located the tank and lid. He was able to pump the tank and get our plumbing functioning again. We had paid another company the week before to pump the system and he never even looked for the tank and charged us $630.00 dollars and the toilet only flushed Twice. When i contacted this company( ANYTIME SEPTIC) back to ask why my toilet would not flush he informed me the system was faulty and if I wanted it fixed he would cut me a good deal for $12,500.00 for a new system. Brian at 24/7 told me that was ridiculous. We just needed to locate the tank and pump it which is exactly what he did. Problem solved. He did work on it for about 4 or 5 hours. But he found the tank and the lid and pumped it out, cleared blockages from the sewer line and got my plumbing functioning as it should. I have not lived here quite a year yet and the best guess is the system had not been serviced in 13-15 years. it was long overdue and he did an amazing job. I HIGHLY RECOMMEND 24/7 Septic Solutions. He is very busy . So even if you must wait a day or two be patient. His pricing is far more than fair and He is a Man of his word. Trust what he tells you. He does exactly what he says he will. Does not try to hustle you to pay more than necessary. I HIGHLY RECOMMEND 24/7 and WOULD USE THEIR SERVICES IN THE FUTURE IF NEEDED. HONEST SERVICE. ITS A VALUE FOR WHAT YOU GET. Thanks Brian for your dedication to completing the job and your patience while doing so. read more

James with 24/7 is totally professional and does an outstanding job! He is reliable and trustworthy! We highly recommend James for all your septic problems. read more