Jack & Josh went up the hill (we really do live on a hill)…read more To fetch a pail of water (my pipe was leaking!) Jack didn't fall down & break his crown (thank goodness- he was truly stellar) And Josh came tumbling after (to assist like the true pro he is!) In all seriousness, we can always count on Cold Is On The Right Plumbing to help with any issues we may have (and there have been many lately!) Everyone is always so professional, friendly and helpful. Jack and Josh spent almost 7 hours here in the heat to get the job done on the same day that I called. They even helped haul away an old refrigerator for me! 5 stars 10/10 no notes!

Great Plumbers (and Pet Sitters)…read more We have used Cold is on the Right plumbing several times in the past for routine work. This time we had a few small jobs to tackle (faucet replacement, garbage disposal replacement). I called and they said they'd have someone out the next day. It was not a rush at all, but every time we have used them it has always been that prompt. The price is always fair and the work is exceptional. Every plumber we have had has been friendly, and offers plumbing related tips and suggestions. This time was no different. Jack was our plumber this time. Super nice guy and very knowledgeable. We were completely satisfied with the work. An hour after he left though the call came. It was Jack. He said "something has happened that I have never had happen before". I thought, "certainly he has left a tool or something behind at our house". He then went on to say "I have one of your chickens". He had left the roll up door on his box truck open while working. We have free range chickens and apparently one of them wanted to check out his truck! Of course not expecting that, when he was done he secured the truck and went to his next job, which was an hour away. We were out of town by then and couldn't do anything. Jack said he had two jobs to finish but would drop the chicken back off afterward. Sure enough, several hours later (and no doubt an exciting adventure for the chicken) Jack dropped off the chicken, and took a photo of her back home. Yet somehow the story was still not over. An hour after that Jack texted again with a picture and said "I got an egg"!!!! Apparently she was so happy with her trip she left him what she could! She was back out the next day, hoping Jack would come back so she could ride along again! This company is first rate. Every time. They do excellent work and will always go above and beyond for their customers. Highly recommended.

Quick response. Hopefully they can come out one day next week…read more Thank you. If you can tell Tom the service charge to come out and if it is applied if we use your service. Thanks again. More to come.

The technician was great -- very professional, knowledgeable, and took the time to explain…read moreeverything clearly. I have no complaints about the quality of the work or the service provided. Everything was handled smoothly, and the experience with the technician was excellent. The only reason for giving 4 stars instead of 5 is the pricing. Compared to other companies in the area, their rates were more than double. While the service itself was good, I believe the cost was significantly higher than expected.

My clean out pipe was clogged and I thought my cap disappeared. Joseph was very knowledgeable and…read morehelpful throughout the process and took him less than an hour to assess the issue, offer a solution, and fix the issue. He even had to go and get another part because the pipe itself was broken and he had to repair it and put on a new cap because the cap was broken and logged into the clean out pipe. Absolutely would recommend again. Thank you for your quick and attentive work.

We had a busted toilet and in need of a quick repair - within 2 days we had a brand new toilet in…read moreperfect working order! They were professional, efficient, and very knowledgeable. Their technicians were great to work with and gave us quality information. We will definitely be saving their contact for future plumbing needs.

Showed up on time. Explained problem. Resolved it. Very good experience. I would use them again.read more

Great service when we've had difficulties with our septic system. our system has been acting up…read morelately and Chris and the team have been really helpful coming to diagnose the issue, fixing it and going above and beyond.

We just tried Get Complete Maintenance and Repair for a bunch of repairs: fix a plumbing leak on…read moreour water supply, replace the screens and rotted wood on our screened porch, fix our disposal, weld a drain grate that was broken and replace the floats on our septic system. Totally pleased with all their work. Would highly recommend.

Very respectful, professional, and responsive. I was scheduled for the following day. The tech…read morewas knowledgeable, had the parts needed with him, and fixed my busted washer connections in 15 minutes. Ownership (I spoke with Roy directly before being put in touch with his more than capable staff) has the right priorities, deeply cares about his business, customers, and employees, and has set the tone well for the rest of the organization. Get Complete will be my go resources for needs going forward and I refer them whenever I can.

Great company. Every technician I have worked with (25+ yrs) has been kind, knowledgeable &…read moreprofessional. One of the reasons I have been a customer for so long. The quality workmanship & value are there every visit

On April 28 I called Benjamin Franklin Plumbing of West Austin because my water heater was not…read moreheating. Two "experts" came, spent 15 minutes and told me that many things could be the cause of the problem, they don´t know. They gave me two quotes to replace the heater. They charged $102.72! and left without repairing the unit. The same evening my granddaughter and my caregiver went to the attic, reset the unit. It took 10 minutes. Since then the heater has been working well.

When you need a septic "angel," Orlando to the rescue! In addition to professional and prompt…read moreservice, the owner is truly one of the kindest humans I've had the pleasure to interact with. I recently had a scheduled quarterly inspection from another company on a Friday. I won't go into details except to say the aerobic system was not functioning correctly and there was a risk of waste coming back into my house. That is a scary situation. :-O The company told me they couldn't do anything until the following Monday, and because of several personal issues checking into a hotel for the weekend was not an option. After calling over a dozen companies well zero success and no options for any type of resolution, Orlando called me back right at COB. I explained the situation and my concerns to him (e.g., definitely the need to at least flush a toilet over the weekend). Orlando was very attentive to my needs and went absolutely above and beyond what any small business owner would normally be willing to do. He voluntarily came to my property and did a small "fix" to at least get me through the weekend until the system could be repaired. And he did it out of the kindness of his heart (no charge). Turns out we're actually almost neighbors. Sooooooo, on a Friday after business hours, after working a long full week, Orlando literally saved me both from possible hazardous waste flooding my house and the unnecessary additional anxiety that frankly I can't currently handle. Thank you thank you thank you!!! May all good things be gifted in life to you and yours. You deserve the best. I highly recommend for all of your septic service and repair needs. 10 stars if I could. :D Support local. Support small. #ATX

Arrive at my place on time They found the septic tank right…read moreaway. Very polite and answered all my questions. Fished the work in about 2 hours. They restore the landscape to its original shape. Very happy for their eork. Will use them again.

I wish I could give 0 star. For any plumbing and AC services, I will recommend go somewhere else…read morebut stay away from these guys. This company is a cheap vendor in the area who works with Home warranty companies, and their main job is to stall inspection and repair with delays and phony suggestions so that home owners get frustrated and get repairs done by themselves. We had a water heater issue in pur house, this guy came and told us to do annual maintenance first before any repair can be done. Then they charged me $500 for maintenance and still couldn't figure out the problem and kept stalling with stupid reasons. I asked another local plumber from the community to check and he found the problem of dirt blockage and fixed in 30 mins and told us that maintenance work should have caught this problem in first place. They don't have quality people working for them at all. Save your money and run.

STAY AWAY from this company!!!!!!!! The Plummer was a nice guy but his boss and owner of this…read more"company" Darril was so extremely rude and unprofessional. I was forced to use this company with the home warranty that came with my house and still had to pay $250 for him to dig a small hole. The company scheduled five other jobs for my plumber to complete after fixing my water leak. Unfortunately he was unable to complete the job because he had to leave to go to other jobs so for I had to go almost 3 days without water. When I called to complain about the job not been completed, the owner literally stated, "You are not my priority", when I told him, he was being very rude and unprofessional on the phone, he said well go use somebody else "bye bye" and hung up on me. His tone of voice and attitude was extremely rude. I was already extremely stressed about the situation, and he made everything way worse. Once again, the Plummer himself was very nice. My yard looks super messed up now but at least he cleaned the mud off my porch. Anyways stay away from this company.