I could not say enough good things about Jack Ward and his wonderful crew. His daughter Is also a…read morevery hard worker, very careful and good work and back breaking. They worked harder than I have ever seen in my life and didn't quit til it was exactly right . 5 stars!! Pam L

To any and all.... I strongly advise not to ever use or have friends/family use a septic service by…read morethe name of Ward's septic. Jack Ward and his Daughter. Charged $4800 to clean out our septic and leech field. Same problem two weeks later. Came out and refused to warranty anything and even blamed it on the rain. Didn't do it during the heat wave, so rain is not it. They were rude and refused to even further discuss it. Just drove off. Highly rude and unprofessional. I tried to communicate. The rude Daughter just walked off during the conversation. I even asked her to just calm down and have a conversation about it. $4800 is a lot of money for the same problem to persist after the service is done. I was referred any a builder friend who said they should warranty their work. They were full of nothing but excuses. I left them know I'd have to seek legal recourse. She just said "go ahead".

I'm so glad I called. Having a problem with a septic tank is never fun, but instead of aiming for…read morethe fences with an astronomical estimate, they helped me solve an immediate issue with a plan for maintenance. They were fair and affordable and just lovely to connect with.

Great company! Used them twice, first time they could have sold me a service I didn't need but…read moreinstead talked me out of it, and educated me on my septic. Second time out several years later, did the service when it was needed and charged a fair price. Would recommend to my mother

It really appears that Pendleton Septic is Dr Jekyll and Mr Hyde when it comes to business. I…read moreregrettable have to recommend that you look elsewhere for Septic work. Read on to find out why! Reading through some of the reviews I found common ground with almost all -- Good and bad reviews. I found Mark & especially Mark Jr very affable but when it came to getting the work done...not so much. We dug profile holes and worked with their recommended designer and got the Septic Design plan back on 9/24/2022. I Got their quote the end of September 2022, accepted their bid on 10/10/2022 and requested a start date and completion time on the contract. They stated a Start date of 10/20/2022 and done in 2-3 weeks. Sounds good...Right?? Well... They did not start on 10/20 nor was it done in 2-3 weeks. I told mark I wanted to be out of the rental we were in and in to the new property by the end of November to avoid paying another months rent and a working septic system was the only thing holding us back. NO such luck. After paying an Extra Months Rent for the Rental, We moved in to the property on 12/9/2022 with Tanks in the ground and hooked to the house but no leach field. "Go a head and move in and we will pump it if we have to" was their response. On 12/24/2022 (Yes Christmas eve 2 months after the start date) the septic tank was in and working but still no leach field, not covered or inspected as required. I wrote an email requesting a status update as when they might be able to finish the system. Admittedly there were some weather delays, and Christmas and New Years holidays. Given that, we still had to make a bunch of phone calls and text messages to get them out to finish our project. The project is just now getting finished the weekending March 10, 2023 more than 5 (Five) Months. All work is done but still waiting for inspections. The Work they perform appears to be good work when they do show up, but getting their attention and getting them to finish was exhausting. I would really like to give them a good review but this experience dictates that they need to do Much Much better. They came by to pick up the final payment with out a Thank You or even acknowledging the payment was made, which most of us would call "Common courtesy" or Good Business relations unfortunately they missed the boat once again! I would give 4-5 stars based on the work actually done, but 1 star based on My level of effort to get them out to complete the work....Thus 2 stars overall is the best I could muster.

They installed a $20,000 system 3 years ago and while doing a landscape project I found an old…read moreactive existing tank. The engineering design required ALL existing systems drain into the new system. I have tried for 2 Months to get them to come back out to no avail. Best to stay away from this company!

I highly recommend Synergy Onsite Septic Solutions for anyone needing comprehensive and reliable…read moreseptic services. From start to finish, the experience was truly exceptional, especially thanks to the expert work of JP. JP's professionalism and knowledge were immediately evident. He arrived promptly and took the time to clearly explain the necessary maintenance and repairs for my system. The complexity of the septic system felt manageable because of his clear communication and expertise. Specifically, the work JP performed on both the primary septic components and the BAT media was flawless. He ensured the entire system was running efficiently, addressing every detail meticulously. It is rare to find such high-quality technical work paired with genuine customer care. If you want peace of mind regarding your onsite septic solution, call Synergy, and ask for JP--you won't be disappointed!

I prepaid $1,000 for a three-year septic maintenance agreement with Synergy. During the agreement,…read moreI repeatedly had to follow up regarding required maintenance visits and documentation. In April 2026, Synergy canceled my agreement. Their own documentation showed that I was due a $916.67 refund. On May 5, I was told in writing that they were waiting to receive new checks and expected them that week. The refund never arrived. I followed up repeatedly asking for payment or even confirmation that a check had been mailed, but ultimately received no meaningful response. On May 22, I filed a complaint with the BBB. The BBB attempted to contact Synergy multiple times and ultimately closed the complaint on June 12 after receiving no response from the business. I subsequently sent a formal written demand for payment. I still have not received the $916.67 refund that Synergy's own documentation reflects is due to me. What should have been a straightforward refund has now required months of follow-up, a BBB complaint, and a formal demand for payment. If Synergy issues the refund, I will update this review to reflect that the matter has been resolved.

I had a very full tank that was waaaay past due to be pumped out. This can result in a blocked…read moredrain filed and get very expensive! Mike worked me in quickly and provided great advice on finding my ports. Flowbeez price was reasonable and overall it was a good experience. I highly recommend Flowbeez for septic work.

These guys did an awesome job getting my septic system back to normal. My lines were packed with…read moreroots and overloaded the pump. Before you knew it lines were cleaned out and back to business. Mike was helpful in letting me know what needs to happen to keep the system running smoothly.

Called Alpha Septic to get our septic pumped on Dec. 31. Scheduled an appointment for Jan. 2 at…read more8am. NO show and NO response to several voice mail messages. Had to find another company to come out and pump our septic.

Fast, clean, well prepared and professional. I have no reservations about using them again.read more

Thorough and professional. Both the men on the job and supporting staff in the office…read more Also patient. Logan was the job supervisor, I sent dozens of text and emails he promptly answered each one. Which I greatly appreciate. Yes, I can confidently recommend.

This people deserve 5 stars. They are reliable and trustworthy 1000%. Who ever see this comment,…read more you can trust these people. They came 4 time to my house to fix small problems without charge. I want to do business with them in the future again.

Called for a quote, very nice, prompt service. Show up on time, did a good job. Informed me of…read morecondition of tank. Good info!

I was given a quote over the phone as 535$ to pump my 1000 gal tank. After pumping I gave them my…read morecard and he gave me my receipt and charged me $1066 no explanation. My bill was written out no comprehendible and had no name of company. Actually,I was in shock. Made a phone call to complain was told tank was 450 gal over( was not possible) went on to explain First 250 at 250$ then 100$ for every 100gal. However they already swiped my card. Couldn't stop payment. Was promised money back and I haven't received anything to compensate me. I feel very taken advantage of and the company was not transparent and shady. Not to be trusted