Summary: I…read more*recommend* Envision Imaging on Plano Pkwy for patients in the area who have Diagnostic Imaging orders from physicians and surgeons. Details: Envision Imaging is conveniently located on Plano Pkwy near Marsh Lane. Gorgeous and sparkling clean medical office building. I had an MRI and CT Scan this week at Envision Imaging. Nurse was professional, a good communicator, friendly, and cheerful. It is wonderful to have a nurse who smiles and can relax a patient. Nurse explained everything in an easy way for me to understand. I appreciate her expertise and her willingness to have short conversations with me. She gently inserted the catheter that was used for contrast dye. She also gently removed the catheter after the procedures were complete. MRI and CT technicians were also professional and good communicators. They also explained everything ahead of time so I knew what to expect. Two days later I returned to Envision Imaging to pick up my CD-ROM of previous imaging. I also picked up a CD-ROM of the MRI and CT that Envision Imaging performed. Front desk staff was friendly and efficient. They quickly provided the 2 CD-ROM that I ask for. Thank you to the entire staff at Envision Imaging on Plano Pwky. I recommend this to patients who need diagnostic imaging. - SS

I truly appreciate all professionalism in their office. From the moment you walk in they greet you…read morewith a smile and make your check process smooth. The technician that perform my MRI both times made me feel at ease. The offer you music that makes you feel comfortable. I would use the imaging office as much as possible.

Exceptional customer service from scheduling to treatment the staff is extremely efficient and…read morefriendly

There is some truth from the latest reviewer about the 2 front desk ladies. It seemed one lady was…read moretraining another one but honestly my impression was even the trainer seemed a bit clueless. Didn't give very clear or straightforward instructions when checking in. I had to either correct or interpret what she meant many times. The wait time could've been better too. We were ahead of 2 or 3 other people but they were seen quicker. Kudos on the snacks and drinks provided though.

Have used this facility multiple times. Recommend for convenience, staffing, and efficiency.read more

Oh my gosh, this place is amazing. Got my appointment walked in within two minutes. They had me…read moreback. I laid down. The gentleman, shook my hand and introduced himself and told me what he was going to do. He really cared. It was just such a high-quality place the Type of Care this place gives you is amazing and then to get your results and they go through it with a fine tooth comb and they tell you about each part of it and give you diagrams to touch and learn about what's going on highly recommend this place. I will definitely be going back here. they really care and take care of you.

We were in great pain after an injury, and we requested to be sent here for a CT scan…read more I told the local staff that my wife would need help and care due to her pain. The staff really stepped up. It was a wonderful experience. They worked with professional prowess, compassionate care, and empathetic kindness. I can not state too strongly how much I appreciate this local staff for their service.

ONE rotten Apple ruins the bunch…read more.... Stephanie racially profile me she did not care about shouting at me and my child and pcp provider assisting us about the appointment she shouted at my doctor front desk staff who referred all their patients to Akumin. If it wasn't for her having a meltdown moment and rushing running off to get another person. Because it was too much to look at me as a person. Thankfully I was blessed help from Mr.Jacob professional fast acting delivery resolving. Stephanie has serious color issues communicating with other ethnicities do to her unfortunate Doctrine teachings. Jacob has great expertise was very critical. I am thankful to Mr. Jacob. He deserves praise and everyone else was nice calming kindness with smiles. Then her why... Even with the other staff working with me, Stephanie kept giving me disheartening looks and body language. she basically tried to bait me to get upset in a professional setting then leave on my own. EVERYONE WHO WORKED WITH HER NEVER HEARD HER YELL AT NO ONE UNTIL TODAY They were even shocked. I have never thought I'll experience profile hate in a doctors office with my child and yelling at my doctors office staff is not right. I documented with all involved for record. Jacob needs his flowers great young man will never come back. Stephanie should not have to yell at anyone because she's the front desk representative it was very unprofessional embarrassing humiliating ritual, in present time. First time last time coming I came here with a kindness and excitement for my baby. I left being upset and a reminder some people won't change just unfortunate.

I had an appointment to get scanned for Invisalign and was a bit scared and anxious. I have a major…read moregag reflex and wasn't sure if I was going to be able to go through with it. Justin was amazing!!! I didn't gag once and he was so nice and reassuring!

My son came in for Cone Bean Tomography Images. They took 3D images of his mouth for his…read moreorthodontist. It took 5 minute and we were out of there. It was super easy.

everything about was straightforward low stress. I'm scheduling to check in the radiologist to…read moregetting the report promptly. Very impressed.

Registering on line was easy and helpful; much easier than doing there. I arrived early to check…read morein and was taken back for my X-ray ahead of my appointment time. Entire visit was under 10 minutes. A very good experience.

Ok so I went here for a CT Scan - first saw their booth at the State Fair. My husband and I…read morethought it is a good idea to get this done - since I have read how great they are for density and evaluations of the heart and lungs (which are a high percentage where people have silent problems going on !) He never had a complete physical yet and this wd be a great start - so I also wanted one even tho I get annual physicals - I know if Jason Witten is a spokesperson this must be a legit company and it is! We both set up an appt and our 2 heart and Lung scans only cost $99 for two people as a couple. Low and behold after the Scan we both found out things about our health we needed to be alerted to! He had a heart artery blockage and I had a leak in a breast implant . We found out fast and went to our personal physicians after our findings and got taken care of. This is LIFE SAVING -EXACTLY LIKE THEY SAY!' we are so glad we both went. Just go and get yours done -it was easy and fast and the people are caring, knowledgeable, and great. They also have lifetime packages or short term packages that you can take advantage of for savings on future CT Scan costs too. (Normally costs for CT scans are over $1000 -$2000 per area. They are beneficial to those of us who are wanting to stay ahead of their health and preventing major health issues.

Absolute SCAN, signed up for the $99 couples heart scan, understanding that I would have to go…read morethrough their tedious high sales pitch, but it was worth it... Two days before my scan they tell me that that special is now over, which I signed up for any agreed-upon and wanted to charge me $198 per person for a calcium scan, I can get that anywhere in DFW actually for cheaper and I don't have to sit through aggressive sales. Absolute scam artists, do not trust them, will not use them, there are much better places that will do scans for the same exact price.

I had my MRI done here. Facility was on the first floor and easy to find. Staff was friendly upon…read morebeing greeted and checked in quickly. Waited only a few minutes before being called back. Small clean changing room with lockers to secure your belongings. MRI tech was curious and explained everything very well. I was given ear plugs and a blanket. I then changed as they prepared my CD of my scan. It was a fairly open machine and did not feel claustrophobic while being scanned. Would be a patient here again. Only suggestion would be to have an option to listen to music with headphones during the scan or glasses that have mirrors to enable you to see out the ends of the tube.

I called and scheduled an appointmen,when I came,no one was there,it was just closed,I called them…read moreagain and they told me they decided to go home early????????

The technicians and everyone at the center are extremely nice and professional. They usually get me…read morein and out very quickly. However, for the last several years I've had problems with them not billing my insurance correctly as a preventive service, so then they want me to pay them something, when it should be 100% covered, and I have to spend months trying to get it straightened out.

This was an amazing experience and exceeded all of my expectations. This process was seamless from…read morestart to finish with the exception of me forgetting to bring my insurance card (DOH!). Not to worry though, I was able to find it in my emails on my phone and completed the registration process with a lovely lady named Geraldine. It was nice to visit with her and she was very patient and kind. I was completely blown away by the care that Delia gave me during the mammogram process. This was the most gentle and KIND mammogram experience I have ever had. I am dismayed at all of the negative reviews and hope that Solis Plano gets a little more love. I thought it was nice that the lockers in the mammogram examination area had names of strong women on them that matched a picture of the woman on your key chain. I chose Mother Teresa! Delia was absolutely the kindest and most tender person. She treated me with dignity and respect and we had a nice conversation during the exam. Delia indicated I would get my results within 2-3 business days; but you know what? Minh Nguyen M.D., Solis Mammography Dedicated Breast Radiologist, emailed me those results within 24 hours. I am super impressed! This is actually something that I won't fear and dread anymore. Thank you, Solis!

My family and I have been going to DDA for years now. Once I was in college, the pediatric doctor…read morewouldn't see me anymore (I know, right?!) so I had to find a doctor that would give me a physical so I could play collegiate soccer. (You just checked my pictures, didn't you, sorry to disappoint *wink*) (Enter stage right, Dr. Chapman) He definitely took care of me. You know all the regular stuff. "Breathe deeply. Now breathe normally. This might be cold. Turn your head and cough." He's a good doctor and I've seen him for any problems I've had since then, some of them major (shingles) and some of them minor (dizziness). Later on, I had a pituitary tumor and was referred to Dr. Extrum. Dr. X is a good doctor as well. Early on, the tumor required blood work every month. I was scheduled for monthly appointments only for him to share the results. I felt like I didn't need to spend a co-pay for him to just tell me the results just to have another blood test in 30 days, so I asked if I needed to see him and he said, "I don't see why. Just come and pick up your lab paperwork, no need to see me." Saving money is always a plus in my book, so I appreciate him giving me a break. I have seen Dr. Kusch, and he has helped me with my eczema and psorisis. They've always been good about calling me about my results as well as filling prescriptions. You can schedule an appointment online which is very helpful, though I've found that calling them usually results in sooner appointments and faster scheduling. The last time I scheduled an appointment, they said, "We have an opening tomorrow at 1:15 or the next opening we have is in two months." A busy doctor can't be a bad doctor, can he?

Avoid this practice at all costs. Their online system is completely useless - I spoke to a live…read moreagent about needing a new provider for an annual visit as my previous provider with their practice went to "signature care" i.e. charge you $2000+ a year for the privilege of being a patient. They scheduled me and confirmed the visit only to call days before the visit to cancel saying "that provider is not taking new patients." The office couldn't understand how the appointment was able to be booked by one of their own schedulers. No doctor you want to see is taking new patients, despite their own website listing every physician under the "accepting new patients filter" Just an all around mess of a practice.