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    Solis Mammography, a department of Medical City Plano

    2.1 (101 reviews)
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    5 months ago

    not at all good.. they have cancelled the appointment without being informed and surprised me on the day of appointment. very disappointe.

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    Page 1 of 3

    Ask the Community - Solis Mammography, a department of Medical City Plano

    Review Highlights - Solis Mammography, a department of Medical City Plano

    Between the excellent guidance from Cindy and the new equipment, my exam was easy, painless and pleasant!

    Mentioned in 4 reviews

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    Advanced Body Scan of Texas

    Advanced Body Scan of Texas

    2.8(25 reviews)
    0.0 mi

    Ok so I went here for a CT Scan - first saw their booth at the State Fair. My husband and I…read morethought it is a good idea to get this done - since I have read how great they are for density and evaluations of the heart and lungs (which are a high percentage where people have silent problems going on !) He never had a complete physical yet and this wd be a great start - so I also wanted one even tho I get annual physicals - I know if Jason Witten is a spokesperson this must be a legit company and it is! We both set up an appt and our 2 heart and Lung scans only cost $99 for two people as a couple. Low and behold after the Scan we both found out things about our health we needed to be alerted to! He had a heart artery blockage and I had a leak in a breast implant . We found out fast and went to our personal physicians after our findings and got taken care of. This is LIFE SAVING -EXACTLY LIKE THEY SAY!' we are so glad we both went. Just go and get yours done -it was easy and fast and the people are caring, knowledgeable, and great. They also have lifetime packages or short term packages that you can take advantage of for savings on future CT Scan costs too. (Normally costs for CT scans are over $1000 -$2000 per area. They are beneficial to those of us who are wanting to stay ahead of their health and preventing major health issues.

    I definitely should have read the reviews first before paying for the couples heart scan at the…read morestate fair. For starters. I never received a reminder call or text about my appointment. The info that I had from the fair was all that I ever received. The price for the CT was pretty fair,but it's obvious that the goal is to get you to upgrade to the more expensive package deals. As others have mentioned, the "health consultant" that you meet with prior to your service is actually a sales person with no healthcare background. Also, you have to request your images as they do not come with the final report. The experience was a little off-putting, but I did get some insight from the heart scan.

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    Gateway Diagnostic Imaging - Richardson - Gateway Richardson main lobby

    Gateway Diagnostic Imaging - Richardson

    3.8(44 reviews)
    6.0 mi

    Scheduling was super easy. The technician I worked with was friendly and knowledgeable…read more I was told it would take two days for my doctor to get my results and call me back (sounds like a standard amount of time). My doctor called me less than 24 hours later. Great service from both ends!

    Don't bother, just got to touchstone or literally anywhere else. The staff is grossly and…read morenegligently incompetent and rude. 1. I realized I lived closer to richardson location than Dallas, so I called the dallas location where 2 separate doctors had sent orders for 2 separate mri. The dallas people said no problem we confirm both orders have come in and we'll just make it to where you can schedule them at richardson. 2. I call the richardson location they CONFIRM both orders but say there is a problem and they need my doc to send a new fax, so I call my doctor and she sends the order again. I call back and CONFIRM that both MRI are going to be done the same appointment. 3. An hour before my appointment they tell me they're running late and delay my appointment by 30 minutes. 4. When I get there they make me wait 40 minutes AND THEN tell me they only have one order. I tell them that their receptionist had confirmed both orders and the same appointment for both. They do a fake apology of the sorry not sorry sounds like your problem not ours. So I only do the one MRI. The tech was rude and combative and the manager was a spineless mgmt type. 5. To schedule the other one they tell me no location has ever had a second order and that I made a mistake or the doc made a mistake. I call the doctor and they explain with a confirmation number from gateway that the fax had been sent received and confirmed. The receptionist says it was sent to the wrong number which the doctor said to them was given to her by gateway themselves. 6. After I leave they find the order, call me to schedule. They tell me they cant even do that kind of mri in the first place which im pretty sure is a lie because they dont want to see me and acknowledge their mistake given that when I originally scheduled they named both orders and confirmed all the details at that location. 7. They tell me that a survey will follow after they schedule and to stay on the line to give my thoughts and then they immediately just hang up. All around incompetent, lazy, late, and incapable of accountability. As someone with chronic pain and too many doctors this place is more a barrier to health than a credible business. Wasted my time which i dont have enough of and my peace of mind which im trying to get back. Wholly unsatisfactory and the staff should be embarrassed. I will be letting all of my doctors know. Ive never had problems with touchstone and will refuse to go to gateway again. Ridiculous.

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    Prime Diagnostic Imaging - Waiting Room - Unfortunately they have a tv that loudly plays bubble gum for the mind and endless commercials

    Prime Diagnostic Imaging

    4.2(20 reviews)
    2.8 miNorth Dallas

    Here's the story, I went in to prime diagnostics. The form my doctor filled out does not have an…read morearea to select elbow, it's Prime's form. So they wrote forearm and bicep. I spoke with the technician prior to the MRI and made sure she was aware that I needed to have it for my lower forearm all the way up to my upper bicep. Because that's where the injury was. She said she would do her best. When I went in to have my MRI read by the orthopedic surgeon, he said the MRI wasn't good and even the report given by Prime states that it does not capture the rupture area "unfortunately, the scan does not cover the distal most insertion". Which is where the rupture occurred. I've been calling and leaving messages at both doctors offices and prime for 2 days trying to get them to re-do the MRi they messed up at no cost to me. i paid cash. Both doctors offices said that they had reached out to prime and not heard back. I spoke with the Prime scheduling department supervisor and the billing supervisor. They kept referring me back to the other departments. I have a short window to complete this surgery but Prime is not providing a good service. I may have to go elsewhere and pay out of pocket again. So frustraing!

    The care at Prime was truly 10/10! From the front office to the entire management team--special…read moreshout-out to Ms. Donna--everyone was so kind and attentive. As someone who can only do open MRIs, I really appreciated the warmth, patience, and professionalism of the radiologist and team. Thank you all so much for making the experience comfortable and stress-free. - Miya

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    North Star Diagnostic Imaging

    North Star Diagnostic Imaging

    3.6(56 reviews)
    8.0 mi

    If you can't make it to the moon, at least aim for the North Star--because apparently that's where…read moretop-tier MRI experiences are happening. I recently had an MRI at NorthStar Diagnostic Imaging , Allen, and I have to say... I was not expecting to leave smiling after voluntarily entering what is essentially a very polite, high-tech tube. But here we are. From the moment I walked in, the staff operated like a well-rehearsed pit crew--efficient, friendly, and reassuring without overdoing it. There's a calm professionalism in the air that makes you feel like you're in very capable hands (and not about to be launched into orbit... probably). And then there's Zahra--the MRI professional who deserves her own spotlight. If there were an Employee of the Month (EOM) hall of fame, she'd already have a reserved parking space. Clear instructions, great energy, and just the right amount of humor to make the whole process smooth and surprisingly pleasant. She turned what could have been a tense experience into something that felt easy and even--dare I say--enjoyable. Bottom line: If you ever find yourself needing an MRI and wondering where to go, skip the rocket ship--NorthStar Diagnostic Imaging will get you stellar service right here on Earth.

    The staff are very pleasant and good. My problem is their poor accounting and refund process…read more Somehow a few visits 2 years ago ended up with a $95 credit. It was never refunded to me. I only found out after a recent visit and not until after when insurance settled and they wanted the remainder due, I found then the credit was applied. I called them twice to alert and politely complain about them having my $$ for 2 years. No explanation other than it was applied to your bill. Good customer service would have returned my money long ago. I wonder how many others are due money and have no clue. I'll choose others for service going forward.

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    Solis Mammography, a department of Medical City Plano - diagnosticimaging - Updated May 2026

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