Summary: I…read more*recommend* Envision Imaging on Plano Pkwy for patients in the area who have Diagnostic Imaging orders from physicians and surgeons. Details: Envision Imaging is conveniently located on Plano Pkwy near Marsh Lane. Gorgeous and sparkling clean medical office building. I had an MRI and CT Scan this week at Envision Imaging. Nurse was professional, a good communicator, friendly, and cheerful. It is wonderful to have a nurse who smiles and can relax a patient. Nurse explained everything in an easy way for me to understand. I appreciate her expertise and her willingness to have short conversations with me. She gently inserted the catheter that was used for contrast dye. She also gently removed the catheter after the procedures were complete. MRI and CT technicians were also professional and good communicators. They also explained everything ahead of time so I knew what to expect. Two days later I returned to Envision Imaging to pick up my CD-ROM of previous imaging. I also picked up a CD-ROM of the MRI and CT that Envision Imaging performed. Front desk staff was friendly and efficient. They quickly provided the 2 CD-ROM that I ask for. Thank you to the entire staff at Envision Imaging on Plano Pwky. I recommend this to patients who need diagnostic imaging. - SS

I truly appreciate all professionalism in their office. From the moment you walk in they greet you…read morewith a smile and make your check process smooth. The technician that perform my MRI both times made me feel at ease. The offer you music that makes you feel comfortable. I would use the imaging office as much as possible.

I've been at North Star Imaging a few times. The atmosphere is very pleasant, and the staff are…read morevery nice to talk to. I thought the technicians were professional and helpful. MB

This location of North Star is terrible. This started with all information being in mychart which…read morethey didn't review. Then they sent a form to complete which they still didn't review. we arrived 5 minutes late which they said they had to reschedule for 30 minutes later. After getting rescheduled the tech comes out and says you need to take this prescription before getting your scan due to allergies but you have to contact the prescribing doctor to get the prescription filled at the pharmacy. Two of the three prescriptions were OTC but one of the OTC prescriptions has been discontinued. For the life of me I can't understand why they would provide a prescription for an expired medication. I've contacted North Star trying to get the alternative prescription but I was told they would call me back in 15 minutes which I never received so when I called them they put me on hold and never returned to the phone. The two ladies at the front desk never have a clue and do a terrible job with patient handling.

Have used this facility multiple times. Recommend for convenience, staffing, and efficiency.read more

In and out without any issues. Everything was explained well so there's no confusion before the…read moreprocedures. And I liked the treetop images on their ceiling light diffuser.

We were in great pain after an injury, and we requested to be sent here for a CT scan…read more I told the local staff that my wife would need help and care due to her pain. The staff really stepped up. It was a wonderful experience. They worked with professional prowess, compassionate care, and empathetic kindness. I can not state too strongly how much I appreciate this local staff for their service.

ONE rotten Apple ruins the bunch…read more.... Stephanie racially profile me she did not care about shouting at me and my child and pcp provider assisting us about the appointment she shouted at my doctor front desk staff who referred all their patients to Akumin. If it wasn't for her having a meltdown moment and rushing running off to get another person. Because it was too much to look at me as a person. Thankfully I was blessed help from Mr.Jacob professional fast acting delivery resolving. Stephanie has serious color issues communicating with other ethnicities do to her unfortunate Doctrine teachings. Jacob has great expertise was very critical. I am thankful to Mr. Jacob. He deserves praise and everyone else was nice calming kindness with smiles. Then her why... Even with the other staff working with me, Stephanie kept giving me disheartening looks and body language. she basically tried to bait me to get upset in a professional setting then leave on my own. EVERYONE WHO WORKED WITH HER NEVER HEARD HER YELL AT NO ONE UNTIL TODAY They were even shocked. I have never thought I'll experience profile hate in a doctors office with my child and yelling at my doctors office staff is not right. I documented with all involved for record. Jacob needs his flowers great young man will never come back. Stephanie should not have to yell at anyone because she's the front desk representative it was very unprofessional embarrassing humiliating ritual, in present time. First time last time coming I came here with a kindness and excitement for my baby. I left being upset and a reminder some people won't change just unfortunate.

Called 972-920-0120 to set up an appt. Doctor already sent requested tests to the office twice…read more Normally the office would call the patient to set up the appt but i heard nothing from Rayus. I have Tried to call back for days but could not get through. How long does one need to be on hold? We have things to do. Answer the phone!!!!

I had an ultrasound and it went. The tech explained the procedure and what would after it…read morecompleted. Check in easy and quick.

Registering on line was easy and helpful; much easier than doing there. I arrived early to check…read morein and was taken back for my X-ray ahead of my appointment time. Entire visit was under 10 minutes. A very good experience.

I have had several images at Touchstone It's been so far good experiences with Touchstone Imaging.read more

Ok so I went here for a CT Scan - first saw their booth at the State Fair. My husband and I…read morethought it is a good idea to get this done - since I have read how great they are for density and evaluations of the heart and lungs (which are a high percentage where people have silent problems going on !) He never had a complete physical yet and this wd be a great start - so I also wanted one even tho I get annual physicals - I know if Jason Witten is a spokesperson this must be a legit company and it is! We both set up an appt and our 2 heart and Lung scans only cost $99 for two people as a couple. Low and behold after the Scan we both found out things about our health we needed to be alerted to! He had a heart artery blockage and I had a leak in a breast implant . We found out fast and went to our personal physicians after our findings and got taken care of. This is LIFE SAVING -EXACTLY LIKE THEY SAY!' we are so glad we both went. Just go and get yours done -it was easy and fast and the people are caring, knowledgeable, and great. They also have lifetime packages or short term packages that you can take advantage of for savings on future CT Scan costs too. (Normally costs for CT scans are over $1000 -$2000 per area. They are beneficial to those of us who are wanting to stay ahead of their health and preventing major health issues.

Absolute SCAN, signed up for the $99 couples heart scan, understanding that I would have to go…read morethrough their tedious high sales pitch, but it was worth it... Two days before my scan they tell me that that special is now over, which I signed up for any agreed-upon and wanted to charge me $198 per person for a calcium scan, I can get that anywhere in DFW actually for cheaper and I don't have to sit through aggressive sales. Absolute scam artists, do not trust them, will not use them, there are much better places that will do scans for the same exact price.

I called and scheduled an appointmen,when I came,no one was there,it was just closed,I called them…read moreagain and they told me they decided to go home early????????

Waited over one hour while front desk personnel played cards and joked. Paid premium out of pocket…read morecost to watch staff play cards. Totally unprofessional.

This was an amazing experience and exceeded all of my expectations. This process was seamless from…read morestart to finish with the exception of me forgetting to bring my insurance card (DOH!). Not to worry though, I was able to find it in my emails on my phone and completed the registration process with a lovely lady named Geraldine. It was nice to visit with her and she was very patient and kind. I was completely blown away by the care that Delia gave me during the mammogram process. This was the most gentle and KIND mammogram experience I have ever had. I am dismayed at all of the negative reviews and hope that Solis Plano gets a little more love. I thought it was nice that the lockers in the mammogram examination area had names of strong women on them that matched a picture of the woman on your key chain. I chose Mother Teresa! Delia was absolutely the kindest and most tender person. She treated me with dignity and respect and we had a nice conversation during the exam. Delia indicated I would get my results within 2-3 business days; but you know what? Minh Nguyen M.D., Solis Mammography Dedicated Breast Radiologist, emailed me those results within 24 hours. I am super impressed! This is actually something that I won't fear and dread anymore. Thank you, Solis!

I have been coming to Solis Mammography for several years. Had been going to the Cedar Hill…read morelocation. Just moved and made an appointment in the Prosper location. I drove from my work in Downtown Dallas to Prosper...My work kept me later than I anticipated...but no biggee I've done that before with no problems. Get here 20 minutes late and was advised id be rescheduled. Wow...They have made me wait longer than this. But all good. I will no longer be using them. Shame cause I know that everything could have been. Worked out even if I had to wait longer. Which is what has alway happened...now to find someone else. Bad service smh

Avoid this practice at all costs. Their online system is completely useless - I spoke to a live…read moreagent about needing a new provider for an annual visit as my previous provider with their practice went to "signature care" i.e. charge you $2000+ a year for the privilege of being a patient. They scheduled me and confirmed the visit only to call days before the visit to cancel saying "that provider is not taking new patients." The office couldn't understand how the appointment was able to be booked by one of their own schedulers. No doctor you want to see is taking new patients, despite their own website listing every physician under the "accepting new patients filter" Just an all around mess of a practice.

I have seen 2 doctors from this practice and they were both awful. Dr. Julie Kennedy had me on such…read morea high dose of Vitamin D that I developed symptoms of Toxicity. I have been told by other doctors that "No one should be taking that much Vitamin D." Then I switched to Dr. Mildred McAfee and she was worse. She stares at her computer screen during the whole visit (maybe researching things she doesn't have an answer for?), and only wants to have text conversations for test results. You can't practice medicine by text message. I'm done with this practice.