If you can't make it to the moon, at least aim for the North Star--because apparently that's where…read moretop-tier MRI experiences are happening. I recently had an MRI at NorthStar Diagnostic Imaging , Allen, and I have to say... I was not expecting to leave smiling after voluntarily entering what is essentially a very polite, high-tech tube. But here we are. From the moment I walked in, the staff operated like a well-rehearsed pit crew--efficient, friendly, and reassuring without overdoing it. There's a calm professionalism in the air that makes you feel like you're in very capable hands (and not about to be launched into orbit... probably). And then there's Zahra--the MRI professional who deserves her own spotlight. If there were an Employee of the Month (EOM) hall of fame, she'd already have a reserved parking space. Clear instructions, great energy, and just the right amount of humor to make the whole process smooth and surprisingly pleasant. She turned what could have been a tense experience into something that felt easy and even--dare I say--enjoyable. Bottom line: If you ever find yourself needing an MRI and wondering where to go, skip the rocket ship--NorthStar Diagnostic Imaging will get you stellar service right here on Earth.

The staff are very pleasant and good. My problem is their poor accounting and refund process…read more Somehow a few visits 2 years ago ended up with a $95 credit. It was never refunded to me. I only found out after a recent visit and not until after when insurance settled and they wanted the remainder due, I found then the credit was applied. I called them twice to alert and politely complain about them having my $$ for 2 years. No explanation other than it was applied to your bill. Good customer service would have returned my money long ago. I wonder how many others are due money and have no clue. I'll choose others for service going forward.

What a wonderful place!…read more After a terrible experience elsewhere, I decided to try Envision. Sheesh, I am so glad I did! It was a great experience from walking in the door; it's a welcoming office, clean, and the team is courteous, from booking the appointment to the actual visit! The "People in the back," Jason and Millie, who actually did the MRI, were very kind and communicative (every step of the way); they followed safety protocols (gloves, needle, etc.). I am grateful to have found this place. If you're looking for a place that treats you with heart... like a human being, this is your place! A big fat THANK YOU to Envision Imaging (Allen, TX),

Awesome place imagining!! The place is nice and quiet and the employees are very professional and…read morenice. The procedure was done with care. The mri was quick.

My experience at Touchstone Imaging was a great experience. The building was clean and well…read moremaintained. The ladies at reception were very friendly and professional. Once I went back, I told Brett (the CT Technician) that I was a little nervous and claustrophobic. He talked to me and then showed me how far I'd have to go into the scanner. He knew exactly what I needed. He was very knowledgeable and put me at ease. Touchstone Imaging is where I will go if I need any imaging in the future. Thank you for making a stressful situation a little easier.

I would give it less than a 1 if I could. Made an apt and got bumped off twice in less than a week…read more Never again

Dr. Mohammed Urrehman, MD is gentle, kind, a great listener, offers his advice and opinions while…read moreensuring you feel heard and cared for. My first experience with Dr. Urrehman was a video call for my lab and mammogram results. I loved that he was so gentle speaking and kind. I needed that in that moment and reassurance. I love that he's conservative where he can be and aggressive with treatment where necessary. He's the perfect balance Dr and I'm so appreciative to see him. Today, I had more labs and instead of just drawing labs (it was for a follow-up lab work), he took his time and went over all my options and concerns. The staff are pleasant and helpful. I haven't had a negative experience here the few times I've come in.

couldn't ask for a better experience . if i was able to give more stars they would have 10 . you…read morefeel at home at this office not like being at a doctors . this is how it should be with all offices but unfortunately this is the only one that makes me feel at home.

My son came in for Cone Bean Tomography Images. They took 3D images of his mouth for his…read moreorthodontist. It took 5 minute and we were out of there. It was super easy.

I had an appointment to get scanned for Invisalign and was a bit scared and anxious. I have a major…read moregag reflex and wasn't sure if I was going to be able to go through with it. Justin was amazing!!! I didn't gag once and he was so nice and reassuring!

Thank you so much Melissa for such a wonderful and memorable moment …read more Service was great. And you were very patient and informative the whole process. We look forward to doing our Maternity shoot with you . Thank you again .

This shop is unprofessional. Never got an appointment confirmation until the day before the…read moreappointment. I reached out to call the shop a couple days to confirm my appointment, since we traveled from out of state to be with family. I called during work hours and was never able to get someone to answer the phone. The answering message said to text, so I did. (It's the owner's iPhone - not even a business phone). She answered and confirmed my appointment immediately. I had a weird feeling about this appointment for the next couple of days, since I had seen several previous reviews stating she kept rescheduling appointments, only to never see the client. Morning of my appointment and she reached out saying she needed to reschedule my appointment. We were disappointed to say the least.

Having three boys it makes you a little expert about all the urgent cares in your area. We have…read morebeen to 4 urgent cares in Allen and so far Texas health breeze beats all of the other urgent care. Their facility is meticulously clean, modern and well equipped. They have an x ray technician on site which is a huge plus! I never had to wait and they are always punctual, honoring my appointment. E check in is made very easy using thejr website or app. So you don't have to come in early to fill out forms. Everyone is very friendly and so professional. I never had a bad experience. We used to drive to their location off 121 as we liked it so much compare to the other urgent care in Allen and are so happy that they opened a second facility closer to our home. 5 stars all the way!

Thorough, pleasant and efficient…read more Felt like I was well cared for by the nurse and provider. Also the office was very clean.

I had an ultrasound and it went. The tech explained the procedure and what would after it…read morecompleted. Check in easy and quick.

Called 972-920-0120 to set up an appt. Doctor already sent requested tests to the office twice…read more Normally the office would call the patient to set up the appt but i heard nothing from Rayus. I have Tried to call back for days but could not get through. How long does one need to be on hold? We have things to do. Answer the phone!!!!

Seen within 5 minutes for a traumatic blunt fall. From the front office person with a caring…read morespirit, good listening, and attentiveness to the smile and welcome of Jason, X-ray professional-to the back room of RN Angela with her contagious smile and caring touch-to the professional integrity of time spent with our loved one- the impeccable care rendered by Dr. Robert Wycoff, we are so very grateful for your time and expertise. Bless you each one- you MADE THE DIFFERENCE- The Tom Johnsons Allen, Texas

My daughter came in experiencing severe anxiety thinking she was having heart problems and as she…read morewas getting tests done, the lady from the front desk was shoving papers in my daughters face trying to get insurance information from her as she was laying there crying and shaking uncontrollably. The doctor, DR. Laura Pumarejo, was very rude and VERY non sympathetic, pretty much rushing my daughter out of there with no answers. The doctor asked her if she had someone to drive her home if they were to give her meds and my daughter said, "I'm not sure, I don't know" and the doctor snapped back saying, "is it a yes or no?" My daughter just moved there and had no family to get her, they didn't even give her a chance to call anyone. Horrible bedside manner towards a very young, alone and scared girl.