Another place I had gone to said my battery needed to be replaced and that the rest of the phone…read morewas fine. Unfortunately for me, that shop closes on my only day off work. So I decide to come into All Cellular since my mom had a good experience some years ago. They initially told me $45 for the battery replacement. The guy says "wait 10-15 minutes," I happily say yes. About AN HOUR later the same guy comes out to tell me that he couldn't get the home button on my iPhone to work. That wasn't a problem before. "It'll be $20 because I need to replace the entire screen now" he says. "But that wasn't a problem before coming in here" I responded. Basically, I had to have my screen replaced to have a working phone. He said "I'll pay half". Whatever. Sure. About 30 minutes later it's done. He says they only take cash. Why wasn't this mentioned during the almost hour and a half I was just sitting there? I'm extremely upset at this point and ask where I can find a Chase ATM because I'm not spending more money than needed on this little deal. A girl with really long hair who works there says "go to the Walgreens right there they have a chase atm". So I go. Oh and I had to leave my phone, that's fine no big deal. Turns out that the Walgreens doesn't have a chase atm so I paid $3 more for this whole ordeal. I couldn't map a nearby chase atm because once again, I had to leave my phone at the store. I come back to the store and the guy says it's $65. I'm like what? I only got $60 because $45 + the $10 (remember he had said he'd pay fo half of the 20 for the screen WHICH WAS HIS MISTAKE to begin with FYI). So he says ok, and I thought I would get $5 back....but of course not! And I told the girl "by the way, Walgreens doesn't have a chase atm. I had to pay $3 extra for this" and she unapologetically just says "ok". Horrible horrible and I feel like they find ways to get more money out of you. I wasted my time and my money. If you're looking for cheaper places that actually are honest and do a good job, I recommend a phone repair shop inside the flea market called El Centro on indian School ad 43rd. They've done an awesome job on my phone and don't charge you for their mistakes (which don't happen anyways)

Loved the staff they was so friendly and courteous. They treated my mom and aunt with so much…read morerespect and got the phone repaired with quickly

EXCELLENT SERVICE, HOWED UP LATE AT NIGHT ND Y OHONE IN PIECES and the gentle man in attendance…read moredid a miracle. he fixed my phone fixed some other issues and threw in a free screen protector. And he only charged me 70 bucks. Best phone repair service ever,i highly recomend it.

Excellent service! Went in for a screen repair was given a 45 minute wait time. Screen was replaced…read morein 30 min. Located inside carnicería novillo!

My mother took her iPhone get the screen fixed because it cracked and this is the sloppy work…read morethey've done! Twice she went in and they charged her $100 each time... don't get me started with her paying $200 for this mess (smdh) this is ridiculous work for a "professional phone repair" spot. Do not bring your phone here. Please look at the work they've done.

Breanna (the store manager) reached out to me and called me on the phone shortly after posting…read morethis. I will say, she did go out of her way to make things right and I truly believe that this was something that happened while she was not there and as the store manager, she was not happy to hear about. (This is not how she / her store does business, nor is it the reputation she wants) Due to her going above and beyond to address this situation, I'm changing the rating to a 4 star. If I need anything in the future, I may consider this place again. (Provided Breanna is there) *Other businesses should take note of this as well

At first it was great, I brought my xbox series x in which originally was supposed to be only a…read morecooling issue. They cleaned and reapplied some thermal paste, only for it to be brought back in a week later. After talking with some associates there it was looking like an operating system issue. Told me it should be done that Saturday after leaving it with them on Thursday. Come Sunday still no call or update so I call and they tell me they haven't had time but I was towards the front of the queue and they would update me. Come Wednesday I just called only to hear it hasn't even been worked or touched due to supposed person working on my device wasn't there Monday or Tuesday and that other peoples devices have been prioritized and now it's looking like "Monday" they say. Over a week and a half for a supposed USB operating system uninstall and reinstall. Not to mention it might not fix my issues and I'll have to wait longer. An absolute waste of time.

Excellent customer service! I went in to buy a phone, and I was presented with various options. I…read morefound the perfect one and will definitely return for my future purchases! Check them out!

sierra at the Target Store assisted me in signing up for Consumer Cellular today. Verizon gave the…read morewrong code and we spent hours trying to fix their mistake. Sierra never gave up and finally we were able to get the correct code from Verizon and get my phone set up..During that time, while we were placed on one hold after another, she waited on other customers and never lost her cool. Several seniors came by for assistance. She handled their problems, treated them with kindness and respect.. I am 87 so also a senior. I have no respect for Consumer Cellular because they employ dedicated employees like Sierra. She deserves a raise! Thank you.