I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

Extremely quick, kind, and reasonable. My family and I have used them forever! Will always…read morerecommend.

Sam was nothing but amazing. He was very professional, easy to communicate with and answered any…read moreand all my questions. I had a hardware issue with my computer and he was able to open it up and diagnose the issue for me. Even after his services, I was able to follow up with questions related to the matter at hand for further assistance and he did not hesitate to respond. If you have anything IT related, I would highly suggest you contact him. Will definitely be in touch for future projects. Thanks again Sam!

This is my second time asking Sam for his services, and I couldn't be happier…read more This time, I needed what I assumed was a straightforward CPU and GPU install. Turns out I accidentally mapped out a Ryzen upgrade path, but my mobo only supports Intel. So what started as a two-component swap quickly became a much larger operation: migrating a bunch of components across two chassis to make everything compatible. We only realized this after Sam already arrived. On the spot he pivoted immediately, and executed the whole upgrade AND components migration between both my machines within the tight timeline I'd originally asked for. He wasn't one bit fazed, and no upcharging me on the spot for the extra complexity...just calm, focused problem-solving with a genuinely friendly attitude throughout. If you want someone who's versatile, technically sharp, and just an all round awesome human being to be around, Sam is your guy. He's earned my repeat business without question.

Friendly and fast service. Got my laptop screen fixed within a week for a fair price instead of…read morehaving to buy a whole new one and it's good as new. The owner was very honest with the condition of my laptop and allowed me to consider other options in regard to pricing but in the end I'm glad I stuck with them. Highly recommend!

I found this laptop for sale for $25 and on the description they advertise that it would be $15…read moreadditional in order for me to get the charger to come with it I came by to just look at the unit and confirm that the unit is no longer part of any schools circulation therefore making sure that the laptop has been discharged from circulation at any school institution. Upon arrival and during the testing phase while I was looking at it the operating system was outdated the speakers did not work so basically this was offered as an as is unit. I had to ask several questions to the owner regarding the history of this unit. In which he did comply to answer my questions. I am hoping to come back again soon and purchase more. Please contribute by coming to this place and having your computers repaired and or service they also work on consoles and tablets.

They fixed my problem immediately No waiting…read more Everyone was very nice and easy to understand

I've been in computer repair and support for 35 years and I would like to relate the superb…read moreexperience given to us yesterday with Alice Computerworks in San Marino, (they also have a Hacienda Heights location). They have always been personable, plainspoken, honest and expedient. We dealt with Jude yesterday, who offered us either a Main Logic Board (aka Motherboard) replacement (for a two year old laptop) or to move forward in to a newer computer, at a $200 difference. We elected to purchase the newer computer, (updated processors, faster buses, fresh battery, etc). It was 3PM and they had our data xferred and everything up and running perfectly in two hours. EXCELLENT! Thank you, Jude!

I had an issue with my gaming pc. It was built 2 years ago and randomly decided not to turn on…read moreafter switching to a better power strip that allowed more outlets and usb charging. After testing connections switches and diagnostics carefully and basic tutorials off my smartphone, I decided to find a repair shop. I've only had two computers that I decided to take in to repairs. Once to Fry's and another time to another mom & pop repair. Both were over 10 years ago and both times I felt I was ripped off. After scanning througb the 1 & 2 star review's on yelp, I found this place. Jose wasn't available, but I was assured that they would find out what was the problem with my tower. Jose was nice enough to respect my lack of knowledge when it comes to PC's and I felt I got a steal. I will definately be back if I have another problem and or need to upgrade my PC.

Super unprofessional. Wrong number and hours online. The number is a number to employ who doesn't…read morework there anymore who gives you wrong information.

Ricardo and Mike were wonderful. Simple and straightforward. When I called in for an F key…read morereplacement for my macbook, Ricardo gave me an estimate, along with suggesting to call around to see if there's a better deal. He even suggested going online and buying the part myself to save money. How down to earth is that? Well, it turned out I needed a replacement asap and Idotech was close. When I showed up Ricardo was off at lunch. I mentioned I had a meeting soon and couldn't wait to leave my laptop behind for too long. Mike ended up taking care of me. He was quick and professional. I would definitely recommend giving Idotech a chance if you're in need of any service. I'll definitely come back in the future!

I brought in two mechanical keyboards to get one of them repaired, and come to my surprise they…read morewere able to fix it. A little pricey however, it was worth it.

I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

Expert computer builder and helpful through process of component selection. Local Go to for custom…read morepc builds.

It's about time I get around to validating these guys for doing such an excellent job. We have an…read moreold billing program that requires windows XP. Windows 7 ultimate allowed using this program for a while but that got real old. The BlissVector Tech guys set us up with a new PC and installed a special virtual machine as well as our original software in a way that it works absolutely perfectly and has done so for many many months. We're very happy with their service and I have recommended them to others for computer fixing needs. Thank you very much!

Came here to get my computer built after being too busy with school. The people here are fast at…read moreresponding on finding the price for your computer and also provide real time updates when coming your computer. Office is a little hard to find as they're located on the top floor and down the corridor. However, service was phenomenal and my computer works well! Work highly recommend coming here for computer services!

Here's the skinny:…read more My elderly mother-in-law lives in Arcadia, and I live in North Carolina. When I lived near Arcadia, I was her "IT Guy." Before I moved to NC, I found reviews of Sam and his service on Yelp, and I filed away Sam's number for future tech disasters. You see, my mother-in-law was never great with technology, and as she ages, technology just gets harder for her. On more than one occasion, she and technology...just don't get along, and everything went FUBAR. Here's where Sam comes to the rescue for both my MIL and me. My MIL can trust that Sam will get her tech up and running, and I, from 3600 miles away, have complete confidence that Sam knows what he's doing and then some. At at the latest tech incident at my MIL's house, Sam went above and beyond the call of duty. The fact that he has great with older folks is a big plus in my book. I know some people might balk at his rate, but you know what, Sam is worth it.

I called this service for the first time last week. Sam took the time to call back after explaining…read morethat I carelessly broke my laptop screen after dropping it. He's a real nice guy, and I'm glad I chose this service. He also took the time to fix my laptop screen and recommended me to get a laptop case to prevent further damage. I recommend this service if your laptop is broken. It's a bit pricey, but worth it. The two photos displays the before and after of the service performed.

Excellent service, very fair pricing! Fixed my PC during the weekend. Very knowledgeable and…read morehelpful!

Good job is all you can ask for. Fast and efficient. Glad to find them in my neighborread more