Great experience - I really felt like Richard was first and foremost trying to help me solve my internet installation problems. He was happy to consult on the phone, patiently waited while I got my act together after advising on the equipment and pre-work I needed to do, and then promptly arrived on time and assisted with excellent professionalism and reasonable prices. Will definitely hit him up again if I need additional help with anything similar. Thanks Richard! read more

I am a real estate agent, I had a problem with multiple emails and contact forms. Richard was able to consolidate all my emails, got rid of unwanted ones, sorted my contacts and even helped me with some challenging and complicated real estate apps and softwares. His actions helped me getting more work and making more money. AMAZING guy, I will never stop using his services, period. read more

Richard is a nice guy and smart but not sufficiently experienced. He could be fine for something simple but I would be cautious if your computer was a high end one or you had a large data recovery problem. I came in with a pretty standard data recovery issue and he ended up screwing up my computer. My Dell G7 computer was 100% functional prior and when I got it back it was broken. He had done some very invasive procedures like take apart the computer, partition table was not functional, etc. The other tech who fixed my computer told me a lot of the procedures he did were totally unnecessary. If I hadn't gone to him I wouldve recovered 100% of my files (Im guessing I lost about 20-30% of the files). I had to go to another tech and pay him to recover the files and fix my computer which was pretty messed up. read more

So glad I found Richard. Will definitely reach out to him in the future for other IT related services. Especially being local. Richard had helped us with solving a age long internet problem. Our internet would keep cutting out and there were unnecessary connections that were slowing down our internet speed. Finally get to enjoy our full 500mbps. If you're looking for San Gabriel Valley local. Quick response time and fast service. Richard is your guy! He came by less than an hour of calling. read more

Richard was very helpful! I wanted to get an SSD installed into my PC and he was absolutely able to deliver. Affordable pricing, very flexible, he had my best interests in mind the whole time. Id definitely recommend. read more

I dropped off my Surface pro with Richard because it wasn't charging and I thought it might be the battery or a bad cord. If it was the battery I knew I would need help getting it changed out so I took it to Richard to find out for sure. As it turns out, I didn't have the two sections of the cord connected correctly. Slightly embarrassing. Richard was so nice about the whole thing and didn't even hint about charging me, even though he spent time inspecting the machine and the battery. I dropped it off in the evening and had a working laptop back the next afternoon. Richard and his scheduling person were both very nice and actually communicated in a timely manner which is hard to find these days. read more

Richard was quick and responsive. A tad bit on the pricey side but overall was able to get our office up and running. He was able to troubleshoot other issues that were helpful. Would recommend this service for commercial or residential. read more

Richard responded immediately to my request, which was very helpful as I needed help urgently. Richard made several viable suggestions right away. He also provided a much faster and easier solution once he worked on my computer and my phone and streamlined a process that might have taken 2 additional hours. I highly recommend contacting Richard for your data recovery needs. read more

Unfortunately, I'd forgotten the password for my laptop, which I hadn't used in months. Within 30 minutes of my request I met with a very friendly technician and was happily on my way within 30 minutes. A very pleasant consumer experience at a reasonable cost. read more

I work in a small office and had run into a problem with our router that I could not figure out. I was going nuts and our business was suffering. When I found Richard, I was worried he too wouldn't figure it out. But he did!!! He was quick in response to my inquiries and very easy to schedule with. Richard was amazing at figuring out what our problems were and was persistent in fixing them. He was always willing to go the extra mile to get our issue resolved. By the end of the day my router was working like a dream. I am forever thankful to Richard for solving the issue and my headache. Not to mention the fact that he's incredibly kind and warm as well. I will be recommending Richard to everyone and you should too. read more

Richard responded to an emergency request within 5 minutes and was onsite 15 min later. He was kind, efficient and so helpful! I absolutely recommend him for any of your tech needs. Thank you, Richard! read more

Richard is my go to vendor for all things tech. My business instagram locked me out and I spent hours trying to solve it. Richard patiently walked me through solving the issue very quickly. Thanks to him, I can resume business as normal. He is a lifesaver and worth every penny. Don't hesitate and reach out to him! read more

Richard was very accommodating and communititive. My laptop crashed before the last day of finals week and I needed it to be repaired ASAP, Richard worked hard to retrieve the document I needed to study for that last final and I really appreciated that because not all techs would do such thing. He is very knowledgeable, and I appreciate his honesty with recommended apps. I am 100% satisfied with the work and customer service he had provided. read more

My computer OS crashed and I was concerned about the data I had stored on my computer being lost, so out of concern I called Richard. He responded quickly enough and was very nice. He told me his rates but also told me that he would come tell me what's wrong and only charge me if he actually did anything. We agree to meet later that day. He reaches out a few hours later and tells me that he can't make it and that it should be a pretty easy fix on my own and to call him if it doesn't work out, which is all fine. I get around to attempting it on my own a week or so later and I believe I messed something up in the process so I call him again. Again, he is friendly and quick to respond and shows up to my house 20 minutes later. He looks at it and at first tells me that the drive where I reinstalled the OS was wiped but I showed him it wasn't and that all my data is in another folder. So he ends up telling me that I did everything right and that there's no issue. Great! Now the issue arises. He was there for less than 10 min to tell me that my computer is fine and he didn't do anything but click update windows (which I would have done anyways). I asked him how much I owe him for making the trip out. I reminded him of our earlier conversation that he wouldn't charge for a diagnostic and that he didn't really do anything and it was less than 10 min. I told him I also didn't want to rip him off since he made the trip out there. He initially tried to charge me full price (70 dollars + 20 for a travel fee). I told him I thought that was unreasonable for the reasons mentioned above so he sheepishly said 80. I told him I still thought that was too high and said how does 50 sound even though I still thought it was too high. A long pause and awkward silence later, I directly asked him to tell me what he thought was fair and I'll pay it. He said 70 so I said whatever and paid it. He was in and out within 16 minutes. Pros: very nice, approachable, friendly and responsive Cons: was unreasonable with the price and went back against our earlier conversation regarding charging for a diagnostic read more

Swift response, great communication. Got the help I needed. He worked through the mystery of why the computers weren't working.

I needed help quickly with my damaged laptop and sent a note to a few sources for help. Richard responded quickly and offered his services same day and repaired same day! His price was reasonable and the service could not have been better. Call Richard first for all your computers needs ! Thanks again! read more

Richard helped my wife with her various calendaring and notification problems that were causing her a tremendous amount of stress in her work. He was punctual, polite, and had all issues resolved swiftly. A true lifesaver. He even went out of his way to explain how to use other functions on her computer that could help her organize herself further. Great pricing and friendly service! read more

Richard was easy to contact via yelp and his cell phone with fast communication. Very nice and helpful and was able to solve my laptop issue within the same day. He also updated by SSD to 1TB for a very resonable price. All within 3-4 hours. Would definitely go to Richard with any computer issues! read more

Richard's Tech Support is amazing! He & his team were so kind, professional, and easy to communicate with. Richard knows his stuff and was able to fix my computer with a great turn around time. I highly recommend him for your PC and electronic device repairs and upgrades! Thank you Richard! read more

Richard diagnosed my PC, which unfortunately needs replacing, due to its age. He's a polite and friendly young man who knows his stuff. I will definitely call him back for a consultation if needed. Mike M. - Pasadena read more

Richard was great! He had immediate response times, very clear, and maintained a determined patience with finding and removing my computer virus. His perseverance was admirable and friendless on point. Having grown up in our tech-era, it was clear within three minutes of watching Richard on my computer that he was smooth, efficient and through. Highly recommend and will be sending anyone I talk to with computer issues to him from now on. He was the absolute best! Stay Amazing Richard and all luck to you in your future! - Jae MacBook Pro, deep virus removal read more

Richard was awesome, I had an urgent diagnose for my Computer. My computer showing error message in blue screen. And he came and fix it right quick! Very easy to work with. He's also very polite and informative!. Thank you Richard for helping me with my PC!. read more

Richard was fast, reasonable and quick on his feet. He troubleshooted complex computer/video issues and found efficient solutions. I recommend for computer and tech repair! read more

My son wanted a custom pc for his birthday. He and Richard went over the specs till it was exactly right. It's been up and running for nearly a week now and it is everything my son was looking for...and more. Richard is phenomenal! He's very knowledgeable and his rates are extremely reasonable. I will never use anyone else for my IT needs because Richard is it! The service was amazing. Highly, highly recommend Richard's IT. Could not be happier. Thank you so much for giving Jack exactly what he was hoping for. read more

I sent Richard to help my mother who is elderly and extremely computer illiterate for some help with a virus on her Mac. Richard quickly isolated the issue , took the computer replaced the hard drive, and returned it quickly to my mother who is extremely happy with it! 5/5 Stars! Highly recommend Richard and Sybel who were extremely helpful and communicative throughout! read more

When your computer is not right then your life isn't right. Richard help me get it back on track. He was kind, helpful, and patient. I really enjoyed working with him. Thank you! He's the go-to computer guy!! Pick him. read more

My MacBook Pro need repair and found Richard in the yelp , he is very nice and professional , highly recommended!

Fast, thorough, courteous serice. I would highly recommend for any IT problems.

My GoPro casing broke while diving and water got in and flooded my GoPro 8. Richard offered to take a look for me and opened it to find it not repairable. Richard is very friendly and professional. Definitely give him a try. read more

This is the second time I've used Richard's service and all I can say is that he is clutch! Not only is Richard the consummate pro, he's kind and thoughtful as well. I highly recommend his I.T. services. I'm going to keep working with him for all my future I.T. needs. Thanks for saving me Richard! read more

I needed to have my Apple laptop checked out because we have been receiving notices from Spectrum about downloading illegal copy-write protected content - specially some online games. Found Richard on Google and was recommended by Yelp so I reached out to him for assistance. He is friendly, very patient, helpful, resourceful, and took time to help me understand potential issues with my computer. He performed some checking on my computer and it was ready to use without issue within 30 minutes. Im very satisfied with his service and I'm comfortable with his rate. His communication is great, he lets me know up front how long it'll take and cost. While I don't remember the fee with Apple service, I am certain I saved a lot of $$ and time with Richard Tech. I went back the next day with my Dell laptop for service! It took about 2 hours but that included a new hard drive swap (at cost- no extra fee) - and lots of things he did to make my laptop a faster computer! I highly recommend this place. read more

What more can you want but friendly, trustworthy, efficient, and effective help! Highly recommend! Fixed my WiFi issues promptly. And so kind! This is the type of business you want to support. And day of service!!! read more

Richard assisted me on short notice and solved the problem very quickly! I will definitely use Richard's services in the future for my business. His prices were fair and he explained the problem instead of just fixing it. read more

Richard was quick, and reliable. Had great suggestions on how not to lose my files again. Will definitely be back if I need him.

I was in a bind and Richard got me back up and running without any headaches. He was honest and up front with pricing. We got a new printer and 3 new computers at work. We had our own private domain emails etc. Richard got the printer setup with all its functions, + scan to email which is more difficult when using private business emails. It was no sweat for Richard. Lastly he copied over all data from the old computers to the new ones and created extra hot keys and tabs to make our lives a little easier. Thank you Richard! read more

i had paper jam in my printer and contacted them. i was very surprised when Richard suggested he send me you tube links I was apprehensive and requested a personal visit however later I reconsidered looked up the video and cleared the jam very grateful for the honesty and no fees paid read more