This is a bit lengthy but deserved. In Arizona, air…read moreconditioning is as important as water. Without it for nine months, you would suffer. We bought a 50-year-old home four years ago. The AC unit was at least 15 years old and struggling. We approached different companies about service and repair; one tech, Sebastian of Reiss Air Conditioning, shined in explaining the challenges of our old system and nursing it through three summers. This summer it would give out, so we asked Reiss for some solutions. They came up with a plan to replace the AC unit and update the old duct distribution system. Such a project would also require installing a new electrical panel, to replace the original. We can report that the project is completed and we couldn't be more satisfied in the work. What made a challenging project attainable? The expertise and customer focus of the Reiss crew. First, every Reiss tech -- Antonio, Phoenix, Marcus, Pablo and Marco -- was professional, on time, conscientious and patient. We set appointments and were reminded the day before and day of. Each respected our home and our time. Second, Jedi and Zane completed the switch to the new electrical box without a problem. They identified unlabeled connections and finished the project with clean tags for each appliance and location. Third, Brian and Stephen at the Reiss main office worked with us on the specs of the project, available discounts, comparable substitutions and problem-solving. They were responsive and straightforward. This was a month-long initiative due to permits, etc. but Reiss led every step of the way. And we were without AC for only half of one day. Finding a trusted partner for crucial home projects can be daunting; we recommend Reiss and the team that served us wholeheartedly.

2/17/25: Quick history - our unit is about 8 yrs old, installed by Goettl. We have had issues w/…read morethem from day one. Be it poor communication, to misinformation, to techs not putting the fuses back into the box. Needless to say, we have experienced a lot of crap w/ them. Their latest? They wanted $473 to fix/replace the whip, which apparently covers the wires outside (see photo). They didn't "want to scare us" but said it's a fire hazard; they told us this after doing their inspection, then sitting in their van for about 15 minutes -- it felt as if they were simply out there, planning their latest scheme to bilk us out of money. Needless to say, after this latest scare tactic, we opted to get a second opinion with REEis A/C. Whoa, what a difference? REEis sent out James, who was very friendly, clean, professional, NO SCARE TACTICS. :-) He jerry rigged (or should I say James rigged) the whip, simply pushing it back up into place. Who knew it was that easy? It didn't stay that way, but more on that later. James did point out that our dryer lint was blowing back into the house & building up (something Goettl never pointed out, insert angry emoji). A couple weeks later, we made the appointment to have James come back to clean the dryer vent and try again w/ the whip, as it fell back down. The whip he simply zipped into place with two zip ties. I imagine that won't last forever, especially in the AZ brutal summers, but at least it will give us time to save up money until we opt to have REEis replace it. Whew! The dryer vent was Nasty w/ a capital N. He cleaned that out lickity split. I must say, our dryer seems to be operating much more efficiently since then -- and now we know to call REEis in another 3-5 yrs to have it cleaned out again. James did mention their membership rate during his first visit but he did not apply any pressure at all to try to get us to sign up -- which is very much appreciated, and is one of the reasons why we are going to cancel Goettl's stupid Sadie membership and get on with REEis.

My home warranty paid them to do work and they need to return to fix the problem…read more 1. PVC PIPE blocking to change out air filter 1/4 of the way and filter folds 2. Electrical wires exposed should have done in a professional way not hanging there.

Absolute Air - Absolutely fantastic! My home warranty company first sent 2 contractors. The first…read morewas more interested in selling me additional services than repairing my AC. The second wanted just to refill my system with R-22 without doing anything else. The trouble being that this was the second time in less than a year that the Freon leaked out. To me it was not right to just allow this expensive, toxic stuff to just leak out. I complained and they finally sent out Absolute Air. The first guy they sent, I believe his name was Donald, was excellent. After a thorough examination, he found that my old system was leaking at the coils and condenser. They negotiated with the warranty company and after much hassle, they got me a beautiful new system. They were professional, caring, knowledgeable and efficient. Outstanding!

ADG air has serviced my home through my home warranty company and they have been great!! If I ever…read moregive up my warranty I will still use them for my A/C repairs and tuneups. Ruben was very professional and took the time to explain the outcome of my heater tuneup. He was very kind and made you feel comfortable and ask if I had any questions before he left. I highly recommend ADG Air and Ruben I did not get the name of his partner that also assisted him with my A/C heater tuneup.

We are so happy with Erick and ADG AIR! We wanted a mini-split for our spare bedroom and after…read morereviewing several companies, we arranged with ADG to do the work. Communication was perfect - Erick kept us updated on all phases of installation. They were on time always. They completed the work efficiently and we are very happy with the results. We would highly recommend ADG for all your air cooling or heating needs!

I am meticulous about who I choose to replace two complete 5-ton split system A/C units with the…read moreair handlers. With the help of A/C Discount (next door to ASAP) , I kept my original Goodman's running for 21 years. I got his quote on the best, most reliable TRANE unit, installed by ASAP and shopped it around. They were easily 3-7k cheaper for the whole job than the competition. I went in and talked to them and we had it completely scheduled and installed within 24 hours. They were polite, professional, and prompt. They explained the process, were sensitive to our animals' needs by allowing us time to let them out, and wasted no time, completing the entire installation in about 4.5 hours. The system was exactly what I wanted, two high-quality Trane 5 tons, not variable, with a gas heat pump and 2000 CFM constant-speed blower. With the good price, cost of electricity rising and more heat island effect, this system will pay for itself in 10 years, shaving 200-225 off each month's bill in the summer months. I could not recommend this company any more.

I was very fortunate to run into WAYNE some 12+ years ago and it's been a blessing. He runs a…read moregreat HVAC operation - efficient and skilled techs, friendly and responsive office staff and all at a great value. A combination almost never seen in this day and age. I have happily referred him to friends and family and will use him for as long as I have an AC.

When your air conditioner quits in the middle of a 112° Phoenix , you quickly find out what kind of…read morecompany you're dealing with. I had used Keith in the past and always appreciated that he never pressured me into replacing my older unit, even when he had previously told me that the replacement would eventually be in my future he was always honest and practical rather than trying to sell me something I didn't need. This time my AC suddenly stopped cooling and my house climbed to 90°. I called Keith expecting to wait until the next day, but after hearing what was happening, he rearranged his schedule and sent Ethan out that evening. Ethan was Outstanding and quickly diagnosed the problem as a failed condenser fan motor, explained exactly what had happened, showed me the worn out motor and answered every question I had without ever making me feel rushed. What impressed me most was the honesty. At no point did anyone try to convince me I needed a whole new air conditioner. Instead, they fixed the actual problem for a reasonable price, and within a short time my house was cooling down again. finding honest, knowledgeable contractors is becoming harder and harder these days. Keith and Ethan earned my trust through their , integrity, responsiveness, and excellent communication. I highly to anyone looking for an HVAC company that puts customer service first. Thank you, Keith and Ethan, for turning what could have been a very stressful day into such a positive experience.

I've used Nettles Air Conditioning a number of times to both service a home air conditioner as well…read moreas replace an air conditioner. To date, they've refilled coolant, they've replaced a thermostat, they've done minor maintenance and full replacement. Nettles is a small business and trustworthy. They've been referred to me by multiple people and I've referred them out myself when asked by others looking for AC service. You can take what they say to the bank. If they're telling you to get a new AC, then that's what you should be doing. If they're saying yours can be reasonably repaired, then repair it. They're always my first call when my AC starts acting up and always the last call.

These guys are amazing! I got a quote from another company that was ridiculously high and called…read moreJohnny. They were at my house in less than half hour and gave me a VERY reasonable quote. They were very honest about what absolutely needed to be done and the pros and cons of doing additional fixes. They even brought me up on the roof to show me what was going on. I'm so happy I went with them. 100% recommend them

Johnny and Claude are Kings. My husband and I suffered in 117 degrees for 2 days..I decided to ask…read moreChatGBT for an air conditioning expert/HVAC. Johnny was here with Claude in minutes...They diagnosed our issue so incredibly fast. They provide "Top Notch" customer care, guidance and education. Both Johnny and Claude brought a ladder and found out our unit had ice on and around it..they added a solution and within minutes..my husband and I were able to cool off. These 2 Kings are professional, funny and have the "Expert Knowledge" to get to the bottom of any air conditioning issue you may face. We thank CHAT GBT for referring Johnny to us. They do not disappoint and they are incredibly reasonable as far as cost..plus they are quick. I work out of the home so in addition to cooling us off..they made sure I was chilled off enough to perform my job. Thank you King Johnny & King Claude. Best HVAC company in Paradise Valley..Hands Down!!!!

My mom has been this company for close to 20 years. Last night my A/c went out for the second time…read morethis year. The first time In April was just a fuse but this time, it was the whole shebang. Ramiro came over at 8pm to inspect the unit and confirmed it would need to be replaced. This morning at 8am he came back to see the inside unit and outside to give me a quote. 2 hours later he was back installing the new unit! I have never met any repair company for any service that responded so quick and was able to do the repairs the same day as the quote. The service was fantastic and very reasonably priced. I highly recommend using this company for ALL your hvac needs.

Flash Air Conditioning & Heating LLC : This reliable company was referred to me by a friend who…read morehad their HVAC replaced by them, and were highly satisfied. I should note, they are licensed which is important to us. ( roc.az.gov) We live in Scottsdale. I initially spoke with Ramiro and wanted to know our options. Another company had diagnosed our HVAC as close to not functioning, but advised some maintenance could prolong replacing it. The Flash Air Conditioning & Heating LLC technicians confirmed the same as we had heard, but went one step further saying they felt there was a high probability there was a leak somewhere so a repair could be a short fix to try to keep the system running. We had guessed a repair would not solve the issue, and they confirmed it. We felt confident hiring them. Ramiro gave us a very fair price to replace the unit and remove the old 1990s unit. The techs came on time. They had tricky spaces to maneuver in, but still did an amazing job. They removed the old unit and all debris from the job. Best of all, the system was more efficiently cooling the house with the new AC, and when it was time for heat, that functioned just as well. Our utility bills were lower, because the old one had been running too often. Ramiro was also exceptional with helping us to register our unit for a 10-year limited warranty. Flash Air Conditioning & Heating LLC impressed us! We recommend them to our family and friends.

TSC air services our home units on a regular basis. Today they sent out Mike and James. Both…read moregentlemen were extremely professional, polite, and did a great job of cleaning up after themselves. Great job TSC at having A++ employees!

We had TSC Air out yesterday to do our routine heating check up. Our technician Joel was right on…read moretime. He checked our furnace and made sure our heat was ready for the upcoming season. We had a piece of insulation that fell off of our outside AC unit and I asked him what I could do to fix it. He said he had a piece of insulation in his truck and he just went ahead and took care of it for us. Great customer service! So glad we use TSC. Thanks Joel!! We appreciate your work!