Disappointed in Follow-Up and Customer Care I've been to this studio before and have spent a good amount here, so I expected better care. Yesterday, I went in to have my post shortened and was charged $35 just to switch the bar, which felt steep for a quick adjustment. I also purchased new jewelry for $120, bringing my total to $166 for that visit. Today, I called back because the post was still visibly poking out of my conch and felt uncomfortable. I asked if it could be shortened further, and was told I'd be charged again, due to a "shop fee and materials." That felt unreasonable, especially since it was clearly a follow-up to the service I had just paid for. I later spoke with Sarah, the piercer, who told me she had already given me the shortest post available (4.7mm). But then she said I'd need to come back in so she could inspect it to decide if it needed to be shortened further. That left me confused -- if 4.7mm is the shortest she has, what exactly would be the point of an inspection? At the end of the day, I left feeling disappointed and like I was being nickel-and-dimed. After spending $166, I expected a bit more care, flexibility, and follow-through. I won't be returning. read more

they put an eyebrow piercing sized bar in my belly button piercing. completely unacceptable and save ur time and money. they are stupid and don't know a thing about bout proper piercing practices read more

Amazing experience and actually is a place that supports the LGBT+ community. I got my ears pierced her and no only am I going back to get another piercing but looking at their tattoos as well. They give you clear instructions and very laid back which is important. No complaints! read more

I've been in for 3 tattoos now by José and I am counting down the days until I have the time to come back in for more! The vibe in the shop is amazing and calm, everyone is fun to chat with or also just chill with staying quiet! José does amazing work and is seriously such a kind human being, you can't go wrong getting absolutely anything done by him! read more

See all

José was so amazing. He was flexible with his schedule and made me feel so comfortable for my first tattoo experience. My friend and I loved talking to him and we'll definitely be back! What a swag guy. read more

Would not recommend for piercings. It's too expensive for the inconsistent quality of customer service. Paid $75 for a single piece of PLAIN, SILVER septum jewelry, so small that it hides itself! $75+ for jewelry alone.. I already have it pierced. The ring quickly and easily lost a ball, subsequently coming out of my nose. I called to ask if I could be helped because the jewelry was so expensive, but I didn't want to pay another $80. I was told yes, but the piercer was leaving before I would make it. On a different day where I had more time, I called, explained my issue again, and was placed on hold. Whoever the phone was passed to had the worst attitude. I didn't even get around to what I was calling for because he was so rude that I no longer want their help, even for free. read more

I love this shop. Probably one of the only tattoo shops I feel welcomed at. All of the staff is amazing and positive. Jose is an apprentice that has graciously dealt with my indecisiveness and does an amazing job on all the tattoos he does. I always have a great experience here. read more

Cat Tattoo - Tattoo Near Me - Addison, Texas

Place was nice and clean. Friendly staff. Ask for Daniel he was great! I would definitely come back soon

Great experience from the quick response to a message I sent, to the person that greeted us when we walked in, to meeting Chui that consulted with on for exactly what we wanted, to the process, and to the after. My husband and I were in Dallas for a be-lated Valentine's weekend getaway and drove by the studio and it caught our eye. I looked up the studio and was impressed by the reviews. My husband and I had debated about getting a "pair" of tattoos for years and had just never done it. I decided to reach out and see what they could do for us. We were immediately impressed with the overall customer service we received and thrilled when they said they could take us on the spot. We could not be happier with the experience, the finished results, and our artist Chuie. We now have a "go-to" for all our future tattoo needs. read more

Went here for all my tattoos! I saw Justin, he's amazing,well mannered and doesn't bullshit. I love how patient he was with me and the amazing job he did! read more

3.0 Stars Location Overview: You can find this studio in Addison area of Dallas/Ft Worth on Belt Line Rd and Beltway Dr in the shopping Plaza next to Cantina Laredo and 360 Smoke Shop. The walk-in of this studio is nice, it's a showcase of jewelry, and on the other side is the area for tattoos. Customer Service: The overall customer service here was ok, no issues. Car did my tattoo and she did a great job. As someone who has about 40% of my body tattooed I should know better...... But when you are going through mental stuff you don't think twice sometimes. The major issue I had with Car was that she said she charged $150 per hour and couldn't give me definite answer on how long she thought it would take. She spent 2 1/2 hours trying to get a stencil printed and had to run to their private studio to get it done and so on and so fourth my tattoo was supposed to start at 6pm. She didn't start it until almost 9pm. After being there for so long and seeing she couldn't get things taken care of until after several hours I would have thought she would have taken care of those hours and not charging me. But she did. I beat myself up for not getting a time frame, price and discussing her taken almost three hours of not working on me but u let her have her price and paid. This situation ruined the entire experience. The tattoo made up for the lack of Car's customer service. Quality/Quantity: The quality of the tattoo is great, two months later it has healed amazingly. No issues with the tattoo. I would say the quality of customer service was not up to par. Even after adjusting because of back issues or requesting to be placed differently, there was no real concern and my back was hurting more from history of pain than the actual tattoo I was getting. The quantity of artists, piercers, jewelry, style types is more than enough. Side Note: Don't be like me, ask for a price before hand. read more

See all

BLUF: Long wait time, Expensive, clueless receptionist. A coworker and I came by after work to get our noses pierced and we waited over an hour, when the receptionist told us he would be with us shortly. If his shift didn't start until an hour later, she could have just said that rather than keeping us waiting. On top of that she didn't know anything about the cost of the jewelry that's on display. When we finally sat with the piercer, he was nice/polite/friendly. My only other con was the cost of the piercing and jewelry. Was definitely more than each of us were expecting to pay. I'd likely do longer research before going back there or recommending it to anyone. read more

The artist was very responsive to email inquiries. Went in there with certain design in mind, but the artist explained how my design would heal over time. His designed conveyed the message I wanted. I still get so many compliments over my tattoo! read more

Brittany Jo is, in short, fucking amazing. I have two piercings that would not heal, no matter how clean I kept them or how gentle I was. I lost a ball on my tragus and didn't realize until we were at lunch in the area. I called the shop to see if they could swap my jewelry and (hopefully) give me tips on how to get my two others to heal. As it turns out, the two that wouldn't heal were pierced wrong. Like, very wrong. Instead of being condescending or insulting, Brittany showed me how my ears were pierced and then what a proper placement looked like. We ended up pulling both improper piercings and she walked me through how to heal the scarring (so I'm not permanently disfigured lmfao). At no point did she make me feel stupid for having shit piercings, and made it very clear I could keep them in if I absolutely wanted to (not a chance in hell). She then fitted my tragus with a gorgeous feather piece from BVLA, which is so snug but comfortable. We just recently moved to the DFW area, and despite the shop being an hour drive, I can't imagine trusting anyone else to do my piercings. She took her time to explain everything and was so genuinely kind during my visit. I can't wait to be back. read more

Sarah was dope! She hooked me up with a beautiful rose gold septum ring. It's a 16G, 5/16" clicker that's actually cheaper on buddhajewelryorganics.com (called Dia, $358 online, $420 in store ). Better to buy online and bring in. read more

Cat Tattoo - Rose gold clicker, buy online - Tattoo Near Me - Addison, Texas

I came in to get a conch piercing because they carry BVLA jewelry. I was immediately greeted upon entering, and after a discussion on price, paperwork was completed. It was busy, but Brittany was very attentive and is extremely knowledgeable about piercings and jewelry selection. She was extremely patient with me and was very thorough about the process and after care. I will be back! read more

My two star review is solely about Justin (I would've rather given this a one star however Sarah and the other young gentleman that worked there were great). I'm shocked reading that he has ANY positive reviews. Is his work decent? Yes. Is his arrogance, attitude and tone terrible? Also yes! If he would've worded half the crap that came out of his mouth differently, I wouldn't be typing this right now. Getting a tattoo is an experience that you want to feel comfortable and relaxed with your tattoo artist...and we didn't. From the moment we started dealing with him, he spoke down to us and ruined the fun and excitement of it. To put it simply, he's just a jerk. PSA - for anyone out there that is in the customer service business and you hate it, GET OUT. We're all real tired of dealing with your crappy attitudes! And for any other tattoo artists that are reading this...Be kind and think about the people that are getting their very first tattoo. You may do them every day, but we don't. Make it a fun and memorable experience, not one that forces you to leave a negative review. read more

Piercing - awesome / Tattoo - not so good Piercers are outstanding! I've had piercings from both Kaleb and Sarah. They both are super chill, and took a lot of time helping me with earning selections and placements. I felt very relaxed and with both and the piecing's look great. Cat Tattoo has a great selection of quality jewelry to choose from. I will be back for more! Let's talk about the tattoo that never happened. I made an appointment and gave a deposit for a tattoo with Car. I sent the her my design in Instagram, when I arrived she had a design that looked nothing like what I had sent her. She was such a diva about it, telling me "the design I picked was wonky." When I made suggestions abut some changes, even small requests, I wanted the roses from my design not the peonies she choose, she dismissed me, said "I have another client coming and do not have time to do another design, you'll need to reschedule." She can keep the $50.00 deposit, I do not care to work with someone with such a negative, snarky, attitude. read more

I have now gotten 3 tattoos from artists Patrick Bradley and Mark Merchant. Both of them did absolutely brilliant work. All 3 are easily my favorite tattoos. Patrick is very very good at communicating with me, especially when I'm not doing great at it. He is very committed to seeing your vision come to life and has a very humble mindset that I struggle to find in many tattoo artists today, it makes telling him what I do and don't like about parts of my tattoo very easy despite my strong anxiety. Mark works incredibly quickly, and I have complete confidence in him and his skills. I felt his mastery of the craft every second I was there and will be going back for many more. I feel safe talking to and working with every artist I've met here. Customer service is peak and the quality is even better. Could not recommend a tattoo shop for American traditional tattoos as well, but really just any style. 11/10 read more

Want a professional tattoo or piercing? Here is your place. Great professional staff with very reasonable pricing. They believe in having clean tools and making sure you get the tattoo you want. Easy to spot off street and limited parking. I HIGHLY SUGGEST to go there if you really want that right tattoo for you. The restrooms are clean also. ENJOY!!! read more

See all

The service there was so good and the people their are so nice. I don't think I have been to one better than this one!

I had two of my fingers tattooed by Matt, who wouldn't stop trying to talk me out if it even though he has most of his fingers tattooed. He promised to give me a free touch up on my tattoos, but when I messaged him asking when I could come in for my touch up he read the message and never responded. He was also extremely cold and unfriendly and I felt uneasy the entire time I was getting my tattoos done. That being said, he did great work and my tattoos look good other than the fading. I definitely will not be going back to him for any future tattoos. read more

Cat Tattoo - Tattoo Near Me - Addison, Texas

See all

I've gotten 4 of my 7 tattoos here, each with a different artist. Love all my work-I know that when I walk in I can trust anyone available to give me a great tat! I got my first tattoo here in 2011 with Jacob, before they remodeled. The new look is gorgeous, love all the rad artwork on the walls, makes you want to get more tattoos! My last 3 tattoos were with Ruben, Christy, and Cody-all awesome. Each person that has tattooed me has been gentle, clean, and friendly to the max. Theres something about people who enjoy their jobs that reflects in their work and makes your experience worthwhile. This is that place and these are those people. read more

See all

Came to Cat Tattoo from a referral by my sister who had been here quite a few times. It was my first adult piercing and I got both nostrils done by the piercer Brittney my sister was raving about. I can confirm that she is truly amazing, understanding, personable and above all professional and knowledgeable. As soon as you walk in you are taken care of and made a priority all the way until you are done, this location absolutely blew me away not only by the cleanliness and professionalism but they truly do take care of the client! From Ian checking us in to Caleb helping me find the jewelry I wanted and prepping me to Brittney doing the piercing it was seamless. Couldn't recommend more, 5 stars all the way, I'll definitely be back and will continue to put their name out there! read more

Cat Tattoo - Double nostril studs ! - Tattoo Near Me - Addison, Texas

if you are African-American or any minority, do not go here they are racist they refused me service , we're rude, i was polite. I was just asking for a lip piercing they didn't offer it but they were disgusting I mean absolutely disgusting , the guy was waving his hand in my face. If I could give this place no stars I would do not go here , do not support this business they are racist read more

The best piercing experience I've ever had. My piercer was Kaleb, he was extremely professional and explained what he was doing slowly and answered every question I had. The process was not rushed whatsoever and the establishment allows clients to see sterilization of materials occur. I am a heavily pierced individual and have been to many different shops, and by far Cat Tattoo has exceeded all of my expectations. read more

We went to cat tattoo as it was recommended to us by family who've gotten tattoos from Cat's for a tattoo for my brother. We sent a picture and was told Drew Giles would be the best artist for that work. After sending Drew the picture and several conversations- we went there for the 4 hr appt only to see that the version Drew had was nothing like what we sent. It was clip art. Something that was drawn out within minutes. I would recommend going somewhere else where the artist really puts thought into the art he creates that is personal and meaningful to the person wearing that art for life. read more

The piercer, Brittany is racist. I'm white so she thought saying things like 'it's hard to be white right now' wouldn't offend me. She isn't vaccinated and told me she doesn't know anyone who is and they don't wear masks. My piercings look great, I paid 1k for 4 ear lobe holes, however (yes, $1,000). read more

Not gonna lie, the place seems awesome! Very clean and put together... for the most part. Came in for a consultation and pretty sure I heard the piercer and some others sneak into the employee only section of the store and snort some cocaine. The piercer left the room smiling with wide eyes playing with her nose and there was someone still in the room snorting loudly. When she gave me the consultation, she was visibly shaky and on edge. Although that may be your cup of tea, I'm going to make sure I go somewhere else whose employees can abstain from snorting drugs at their place of work. read more

I drove 35 minutes to get my belly button pierced and what I came across was rude and did not make any sense. She told me that the skin on my stomach was too "dense" for a piercing and wouldn't heal well. I have never heard of that in my life and I have many friends that have belly button piercings. I am very active and no where close to being over weight. This experience made me feel unwelcome and judged. Another thing to be added is the unprofessional business card that had been giving to me with the name of her instagram and gmail. Both were under the names "Midget Smash". I dont know if this is supposed to be a joke or if I read it wrong but I believe this to be highly unprofessional and offensive. read more

Cat Tattoo - Business card - Tattoo Near Me - Addison, Texas

Matt Folse does it again! Once again I am thrilled by his work. The location is exceptionally clean, the team (and Matt in particular) will professionally answer questions, and the experience is top notch all around. If I need another tattoo, I am coming back to Matt. read more

Cat Tattoo - Tattoo Near Me - Addison, Texas

See all

I lost the ball to my belly button ring and it slipped out and got lost. I'm trying to drive somewhere right now to purchase a new titanium hoop belly button ring to replace it. I call this Cat Tattoo and ask if they have them, the girl who answered said they do have the exact ring I'm looking for (awesome!) I'm so happy, I ask what the price will be and she tells me they can only discuss the price of the belly button ring in person..... uh, okay?? I explain that I'm not getting a piercing, I only need the ring. Still, absolutely will not give me the price over the phone. This place is weird. Their receptionist is not rude, but the way she talks seems like she enjoys being difficult. It's cool, I'll give my money and tip to a shop that is helpful and enjoys taking care of their clients. Also, btw. I got my belly button pierced here to begin with by Lia Reptar. I have no complaints on her, she's actually very sweet. But the original belly button barbell ring that I got from her was stripped and is the whole reason that I lost it to begin with. I didn't even bring this up and was willing to just buy myself a hoop and avoid the issue from happening in the future, but since I'm already here and leaving this review about the phone call, be aware that if you are getting barbell jewelry here, you may be paying high dollar for jewelry that is just going to break soon. Thanks, Lisa read more

This shop was very nice, and very clean. The reason for my 3 stars is because I called prior to coming and was told the nose piercing was $40. When I arrived at the shop they told me that was not including the jewelry which started at $70. So in all I'd be paying $100+ for a nose piercing, that's outrageous. I know everyone has their price which is fine but I was just upset that it was not explained to me prior to me arriving at the shop. Aside from that the employees were EXTREMELY nice. read more

Handsown the worse tattoo experience I have ever had. DO NOT and I repeat DO NOT have Matt Folse do any tattoo for you. He has a very horrific pompous attitude, he overcharged me and didn't even do what he agreed to doing and when I came back to the studio to have him look into finishing the tattoo. He doesn't even have the design anymore to have another artist finish it. He said "he isn't even interested in finishing the tattoo". I have never seen such a terrible execution of work, lack of enthusiasm for the patron and he charged me 900$ to do half the work. Beware!!!!!!! Run. And Don't Stop here. read more

Been wanting to get another tattoo for the longest. It had been several years since my last one. I've known about Cat Tattoo for years and years now, and heard good stories about them from friends who have gone there. I walked in spur of the moment and asked if there was time to do a quick simple tattoo on my foot. The receptionist had Matt Folse come and talk to me. We talked about size and how I wanted the lettering in cursive but that I didn't have any drawings with me. He unfortunately didn't have time to do it that day since they were pretty busy, but said I could come back the next day. So I went ahead and paid the deposit and meanwhile he said he would come up with ideas for me. Fair enough. I came back the next night and Matt had drawn up the phrase I had wanted perfectly. He was really easy to talk to the whole time. The whole process took about 15 minutes. And he went over aftercare in detail too. I highly recommend him, and to also look up his work on Instagram to get an idea of what he's done in the past. If I decide on another, I will definitely request him again! read more

See all

The first of all, I want to say that this tattoo shop is incredibly clean, well organized. And all the staff are very knowledgeable. I have gone here multiple times for different piercings, Lea the piercer that I have been working with is always courteous and professional. Making sure to inform me of not only the Aftercare but giving me the disclaimers as well. Unlike some other shops I have visited, she doesn't just care about the money. She took the time to explain everything to me and make sure that I was making an informed choice. She's always there when I need to call her if I have a question with my piercing, how it's healing, what do I need to avoid and what can I do to make it easier. The staff in general are really awesome, the ones that have stuck out the most are obviously Lea, Brittany, Kirsten, and Sarah. They are friendly informative and people that I feel very comfortable around and I know I can trust. Hands down this will alwayd be my go to tattoo / piercing shop! read more

Service was great and the staff was super friendly. Sadly we didn't get to do anything the day I went but based on past experiences and today, I'll be back. read more

Just got my second wholes in my ear lobes done today and it was the most amazing experience. The piercer Brittany was very knowledgeable and helpful. She took the time to fine the perfect place on the lobes and even gave me two options for which placement I liked better. She was super nice and answered any question I had and even told me in pretty good detail on aftercare. 100% would return when I want another piercing and would recommend to a friend UPDATE: it's been about 3 months and my ears are infected. I remember telling the piercer I'm allergic to titanium/ surgical steel and I remember her telling me the earring were not that and come to find out that's what it is. read more

This place was great! My friend and I felt so warm and welcomed coming in to get our piercings and had excellent service. I got my nipple pierced and they had excellent knowledge, very sweet & warming. Very open place, but it's clean and great! Can't wait to go back! read more

Crystal Mandrigues did an amazing job on my first tattoo. She was able to work with what I drew out and gave her input on what works best. She gave her insights on what I would expect for the pain level. It took an hr and 10 min. I love my first tattoo! read more

Cat Tattoo - Plumeria with palm leaves. - Tattoo Near Me - Addison, Texas