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    Cassandra's Alterations

    4.2 (21 reviews)
    Closed 10:00 am - 2:00 pm

    Services - Cassandra's Alterations

    Clothing alterations

    Clothing mending and repair

    Embroidery

    Cassandra's Alterations Photos

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    Ruined pants from Ole Mason Jar with crooked seams
    A B.

    I wish I could give zero stars. I had Cassandra do over $300 of work to several suits, blazers, and pants. When I got them back, the seams were crooked, hems unfinished, fabric left bunched up, and the sleeve of my suit was SUPER GLUED in place. I took the clothes to another tailor to be fixed, and they were deemed "borderline unsalvageable." I cannot believe that this place has any positive reviews, as I honestly think I could have done a better job myself watching YouTube videos. I will say that Cassandra refunded me in full without any argument, which I appreciated, but also made me certain this isn't the first time she's gotten this bad of a complaint. Take your business to Anna's alterations, they do top notch work at cheaper prices than Cassandra's. I'm absolutely baffled that this place is still in business.

    Ruined hem

    I brought my bridesmaid dress to Cassandra at the beginning of February for a Memorial Weekend wedding. I had a bit of alteration requests like taking in the straps, adding bra padding and hemming the dress. I wanted to give Cassandra plenty of time to do the dress right and not be rushed by the approaching prom season. I came for my first fitting mid April and only the straps had been taken in, but it was still not enough because the dress did not fit like I wanted it to. Cassandra then made me wait for 35 minutes as she finished the dress and let me leave with it. She only ever lets you try on the dress in a small dark changing room and never lets you walk into some light to examine the dress. Upon taking it home, I tried it on again and realized the bra cups were wrinkled under the layer of chiffon and completely noticeable and the hem was not finished. I contacted Cassandra and she made an appointment with me THE DAY BEFORE I LEFT FOR THE WEDDING AT THE END OF MAY. After I had already paid $90 for all this and still unhappy I wanted it fixed. I go to Cassandra on May 24th at 1 PM and she's not there. I wait almost an hour for her to come in and fix the dress. She put the fixed the bra pads but still not to a point where they were secure in the dress as one fell out during the reception. I thought the hem was fixed as it was a problem before and she had marked the length- I realized at the wedding only part of the hem had been finished. Throughout the wedding day my dress was stepped on, and the chiffon pulled- eventually pulling the whole hem out and now I have 4 inches of frayed chiffon. Not only is the financial investment a disappointment-my $250 bridesmaid dress and $90 alterations are now ruined- but the dress was an annoyance for my friend's beautiful day. I hated that I was so worried about my dress when all I wanted to do was have fun.

    Dress front after alterations. While It would've been smarter to have a Before picture of the front, I was flashing everyone.
    Kristy A.

    Yelp lead me to Cassandra's alterations, as I searched for place in Charlotte to get a bridesmaid gown nipped and tucked. I dropped my dress off on a Wednesday and it was ready within a week. Had it hemmed and the shoulder straps shortened. Cost $65, but the dress had three layers of fabric. Also had another dress hemmed and a zipped fixed. I don't remember how much they were, but I felt that everything was reasonably priced. Most important, Cassandra and her friend did good work and were very professional. They know what they are doing. Also had a friend whose original wedding dress was botched by the vendor and Cassandra and co were able to tell her exactly what went wrong and how to fix it. She too was pleased with their expertise.

    Cassandra the dress was perfect thanks so much for everything!!!! God Bless you!!!
    Jennifer M.

    Sweet Cassandra & Edna made my day - my tailor was/is suddenly hospitalized and I needed my dress altered with gussets....after contacting 35......Cassandra saved the day!

    Inside hem

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    2 years ago

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    5 years ago

    Cassandra is just downright awesome! She communicates well and was quick to complete my alterations! She is an amazing seamstress!

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    9 years ago

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    9 years ago

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    13 years ago

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    10 years ago

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    Cassandra F.

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    11 years ago

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    9 years ago

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    Cassandra F.

    Thank you so much Morgan for your kind words.

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    11 years ago

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    7 years ago

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    11 years ago

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    9 years ago

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    9 years ago

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    12 years ago

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    12 years ago

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    Cassandra's Alterations - sewingalterations - Updated May 2026

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