The quality of the work and the detail to attention is outstanding. They listen to every request and let you know if the alternation can be done. They will also provide you a price quote before the alteration is done. The quality and price charged for the work is fair. I have had hems, zippers, formal gowns altered and the work is outstanding. I recommend Anna's alterations in Pineville NC read more

I've gone to this place a few times, and have had mixed results. I once took a jacket to have it taken in. They weren't able to split the side seams due to the pockets (or didn't want to) but they did make some very nice pleats in the back and also hemmed the sleeves for me. So a good result! I wear it all the time. But i've also had a few pants hemmed, and have had mixed results there. One pair is still way too long despite their careful measurements. ... and that brings me to another complaint I have. Now, i used to work in NYC by the fashion district, so my standards are a bit high...but they kept my measurements on file so i didn't have to try on a pair of pants every time I needed a hem. I'd bring them the pants, tell them to take 2 inches off the hem, and they would have that done the same day. Anna's insists that you try everything on for them to mark with pins...which is annoying especially when the hem length comes back wrong. Also the turn around is slow but I understand that. So i would suggest that careful communication is key, and inspect everything you get back. read more

I have been a customer of Anna's Alterations since the late 80's. They have always done a great job for a fair price. But I recently brought in three dresses and was told there would be a $5 rush fee per dress. When I went to pay, the cost was over $400 for three dresses!!!!!!! My mom had taken a dress a couple of months ago and the cost was around $75 for similar alterations. The worst part is I paid a rush fee and one of the dresses still had pins in it and wasn't even complete. I was charged an additional fee and had to come back to get it. I feel sad that I had such a bad experience with a place I've always trusted. read more

The absolute best place for alterations! I've never had a problem and they are always reasonable. I've given them my business since they opened. James and Anna run a top notch business! read more

I find them to be Costly but they always do a great job. I'd recommend them, definitely worth a try.

Anna's always does a great job at altering my clothes! They do quality work and are always a pleasure! They also are quite affordable for the work they do! Highly recommend! read more

A little Pricey but great work and done on time. They are very busy allow at least two weeks

This family owned alterations business has the best in class customer service I've experienced in quite a while. To many more years in business! read more

Fabulous alterations and wonderful staff! I've been a customer for over 15 years and they always do a wonderful job. The best thing is to stop by for a fitting and then they'll give you an estimate on when it will be ready. Generally they charge based on the sewing needs so anything between $5 for pants hemmed or more complex alterations for around $25/30. Totally worth the money and I trust them with anything! read more

$28 for a simple dress hem. No pattern on the dress, no sequins, button, etc. Small shift dress. Hemmed very nicely, but dress was wrinkle. Was told they don't have a steamer. Average service. Used to come here all the time. Not sure I'll be back. read more

I take all of my alterations to Anna' Alterations! I have been doing business with them for years and they always get it right! If you want it done right, take it to them! read more

So disappointed. Years ago this was my go to place, however they have gotten very sloppy with their work and super expensive. This will be my last visit here, their fees sometimes are more than the clothing that needs to be altered. read more

We typically go to Anna's for all of our alterations. They do a fantastic job each time!

Took 2 pairs of jeans here for shortening alterations. Wonderful job. Have had bad experiences in past with jeans alterations but not here. Will be my go-to for all alterations. read more

I had a good experience a couple of years ago for shortening pants. This time, they gouged me on the price and gave me back a stained dress. The dress was brand new in plastic since I bought it. I needed an additional slight adjustment and they wanted additional money Then once I saw the stains, (which they dismissed), I decided to take my dress and go. One pic uploaded here - looks like coffee or blood. Find somewhere else for your alterations. I will be going elsewhere from now on. read more

Anna's Alterations - My dress has this stain and a couple of smaller dot splatters. Of course they denied. The dress was in plastic since I purchased it. - Sewing & Alterations Near Me - Charlotte, North Carolina

(10/1/19) I had Anna's add some company patches onto four dress shirts for work. They were done quickly and perfectly. The price for sewing on the patches was reasonable. I've never had any issues with their work and will gladly use them again in the future. read more

I bought a sport coat at Johnston Murphy and a gift card at their store. Then directly left the mall and went straight to Anna's Alterations. I totally forgot that I left the gift card and receipt in the sport coat pocket when I dropped it off at Anna's alterations. When I picked up my sport coat the receipt for the sport coat and gift card was still in the same pocket, but the gift card was gone! When I spoke to Anna's alterations and expressed my concern, the lady said there is nothing they can do. Shortly after she actually hung up on me!!! Do not go to this business they are very dishonest and did nothing, or even said they were sorry. She just hung up on their customer! Last time I ever do business with them. read more

I recently picked up a dress from here and it is hemmed perfectly but I just got an inch or 2 off of the bottom and they charged me $50!!! That's how much the dress costs. Ridiculous! read more

They ruined my pants and the dry cleaner that hired them had to repeatedly apologize and pay for the garment. It looks like a child on a kiddie machine took out the waistband! Never will I use this place for anything read more

Anna's Alterations - Waist band removed by mistake! - Sewing & Alterations Near Me - Charlotte, North Carolina

Am awarding one of my rare 5-star ratings on Anna's because it is that good. Anything that needs to be altered can be done here. Men's suits, women's skirts, jackets and pants and one day there was a bride to be getting her gown altered! Very, very impressive. You need not an appointment, just walk in and have a seat. The lady at the cash register will ask what you need done and you will go to a designated changing room. You exit the room and will be directed to one of the many women that are there to measure, pin and mark your stuff. Repeat for each item you have for alteration. You report back to the front desk and they will give you a due date to come back for your items. It is such a professional and efficient operation that you will leave positively impressed, as I am each time. The work is perfect and if it is not, you go back to have it re-done. Most all the ladies are Asian and off to the left there is a row of sewing machines where the work is done. To the right are the fitters. Prices are very reasonable, although it borders on expensive, and the turn-around is not more than a couple of weeks. Usually it is within a few days. I see that many reviewers share my high opinion. You will, also. read more

Very disappointed with what should have been a relatively simple alteration to shorten the length of a brand new pair of mens pants. Not only was one pant leg hemmed shorter than the other, neither leg was hemmed to the length requested! I took the pants to another reputable tailor to emergency fix and he came out of his sewing room twice to complain how bad of a job they did on the pants, going so far as to call the work unprofessional. Pics of their stitch work below. The pants also came back with some mystery stains on it. I haven't even begun to process that... Will not be back. read more

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Have been a customer for over 20 years...the workmanship is outstanding as is the customer service!

Pants weren't taken in as much as was told and shown in fitting. They might be fine with hems, but I'd look elsewhere for important things like tuxedo pants for a wedding! read more

Anna's quality has gone WAY downhill since I first started coming here about 10 years ago. I go somewhere else for things i need done well but went in today to get a pair of baseball pants gemmed. I needed them in 48 hours and it is a very simple hem and was told it was a rush fee of $5 in addition to the $14 they would charge for the simple hem??!! No thank you Anna's. You are getting a little greedy. I will not be bringing anymore clothes to your shop. read more

Anna's alterations is the best!! Amazing and fast service and they've been in business for over 25 years! Support small businesses!

Was recommended to Anna's for my wedding dress alterations by the store I bought it from, J Major's. The first visit to Anna's definitely left me feeling nervous, I needed a lot of work done on the dress and they weren't exactly "warm and fuzzy". But they were quick and assured me that they could do everything and make it look exactly how I wanted. The process had to go one stage at a time so I got familiar with the staff and they definitely grew on me and remembered me every time I went back for another stage of the process. In the end, I loved my dress and they listened to every worry I had. The bill at the end wasn't the cheapest but it was probably fair for the amount of the work. read more

I brought in an intricate crocheted top that needed repair. The delicate stitching needed to be re-sewn but I didn't know how they would do it. The woman who looked at the top also didn't know the best way. She took the shirt to the back room and consulted with one of the seamstresses and came back with the best method of repair. I was so impressed that she didn't just take the shirt and hand me a receipt. She took the time to make sure it was going to be done correctly and made sure that I knew what to expect when getting the shirt back. In April, I brought 2sets of 108" curtain panels to be he hemmed; again an excellent job. read more

Bad quality and workmanship, cuts corners. Instead of taking in my suit sides, they just moved over the top button. If you want speed by all means go here, but if you want a quality tailor stay away. Im extremely disappointed i wasted 75 dollars on alterations that had to be redone. My right sleeve was shorter than my left by over 1/4 inch, i already said the button issue, my pants were suppose to be adjusted through the seat, but when i step forward with my left leg i feel it pulling on my upper thigh. The pants still are roughly 2 inches too large in the waist. read more

This used to get the place to go. Now the more popular they got they beyond overcharge, give you attitude and the quality is not what it used to be. I paid 54 dollars to take in the sides of a dress just to make it tighter. A minor alteration on a 15 dollar dress and paid 54 dollars!! They didn't even take it enough in to where I can wear it, there is not much difference from when I brought it in. WILL NEVER GO THERE AGAIN read more

I needed an alteration quickly. They fixed my knee brace Velcro strap within 30 minutes. Their work is amazing!!! I'm new to the area and they even recommended a good place to get Pizza while I waited for them to complete my strap. I know this will be the place I go for all my alterations from now on! read more

I came here the day of my birthday. I radomly broke the zipper on my pants that I planned on wearing out that night I guess my pants shrunk or something lol bc I also needed a new button added as well. Either way they got it done in a hr wh the work they already had in front of me. Now lets be clear your paying the 16 dollar fee for needing it back the same day regardless of what your getting fixed . I didnt care abt this bc I really needed those pants. read more

Excellent service & friendly employees! This place stays busy so you may have a slight wait for a fitting room if you go on a busy Saturday. However, they are very efficient and will get you in and out as quickly as possible. read more

I have been going here for quite some time and have been satisfied. This time I went to get my dress altered and said I needed it hemmed and just take the straps in a little. The lady went to pinning everything and didn't ask me how I wanted it at all. When I went to pick it up, they didn't tell me how much it was and just asked for my card. Turns out the total was over $150!!!! I've never spent more than $20 on any other alteration here and was EXTREMELY DISSAPOINTED. So, be warned: ALWAYS INQUIRE ABOUT PRICE BEFORE YOU LEAVE read more

I've taken several pants here to be hemmed. The staff is very friendly. Their work is high quality. They have even repaired hems from another place that came undone. They turn around things very quickly, and I think the prices are very reasonable. I haven't had them alter anything more complicated than pants, but I would not hesitate to take all my alteration needs here. read more

They did a fabulous job on my husbands suit. They lengthened the sleeves on 2 suits and did it same day. They added inside lining and pressed them. Also very nice people. read more

Used Anna's for 25 years. Things changed since city awards have come about. Last three visits for simple pant taper and hems have gone terribly wrong. Had them repair 2x and still not right. Worst part is they didn't (and don't) ask for feedback. Suggest finding different place unless your a bride to be with lots of money for alterations. read more

my experience at Anna's Alterations has been great! i have found the staff to be skilled, prompt, and kind. they have also done a nice job adjusting to COVID guidelines. tailor work can be intimate, and i really appreciate the effort they have put in to be able to make customers feel safe and comfortable while still doing a good job at their craft. i would certainly recommend them for any alterations read more

Both my husband and I have had several items let out/in/hemmed and everything has been great. The process is so easy and quick there. Plus, my dear husband accidentally left $100 in a suit pant pocket and they were honest enough to let us know about it. Very nice people and great customer service. read more

Went to this store to see if I can have a maxi skirt turned into a slip style dress. Asking price $200 dollar. Clearly my pockets aren't as deep as some of you who love this place so much. I'm sorry I am not sorry, there isn't a chance in holy hell I would pay that for what is a simple task of taking the dress in, cutting the top band off and using the excess material to make straps. All in all , I need to learn how to sew so I too can overcharge customers and have the public rave about it. I am in the wrong business folks...the wrong business! read more

Anna's always does a good job at a reasonable price. Recently a tent zipper repair. Excellent and fast.