Horrible experience. They ripped my bridesmaid dress and when I went to pick it up it was stained. I had to come here 4 times- 2 for the actual alterations and 2 just to get my dress fixed with the mistakes they caused. They never apologized & charged $197. If you care about your clothes, do NOT come here. Will be contacting the managers after how I've been treated. read more

Anna's Alterations - Tear - Sewing & Alterations Near Me - Charlotte, North Carolina

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I have taken in so many items here and always pleased. I have had formal dresses altered (one with sequins even), professional clothes, vintage and delicate items, basic leggings, and more! I have been going here for years and they handle items well too. Fast and efficient measuring! read more

I'm so glad I trusted Anna's with my wedding weekend dresses! They did a fabulous job with my ceremony dress and reception dress. I brought in a very simple wedding dress (strapless, midi) and fairly simple reception dress (halter, maxi). Both mainly needed tightening at the waist. They were ready to pick up within 2 weeks, and I paid around $130 for both. The actual appointment was very quick--I was pinned and dropped off the dresses in around 30 minutes. I was surprised how fast it was considering they seemed busy! All staff was friendly and professional. I will definitely be back in the future! read more

Was met with hostility and rudeness by the front desk clerk upon checkout. I'm still baffled and confused. After reading google reviews, it's clear Anna's is notorious for extremely poor, even downright rude customer service. AND many complaints about the tailorng work too... Given how many lovely and talented tailors are in the area, don't waste your time here. Not worth it when you're treated like crap and made to feel bad for ever needing a hem done lol read more

Same guy. More rude behavior. How can you run a service-oriented business and think that people shouldn't question your pricing? Do better. Fortunately, there are other options in the Charlotte area for amazing alterations. read more

They absolutely ruined an $800 dress by cutting it way too short. Then they tried to tell me they didn't know who worked with me. I did. My two pants that were done by the short hair girl came out perfectly. The other lady used the same chalk and managed to cut it 1.5 inches too short. I'm so livid and they took ZERO responsibility. I will never go here again and tell anyone who listens what a horrible experience it is. read more

Always happy with my alterations and I've been here a few times over the years! The staff are respectful, give great advice, and know their craft! I've had several long dresses hemmed and altered for my hourglass frame and have had great results each time. The price was as expected for these large alterations and the time from first visit to last was only a few weeks! Definitely recommending checking out Anna's for all of your alterations needs! read more

Eva and Tracey in their Park Rd location are absolutely outstanding. They've altered numerous designer pieces and done a fantastic job.

We had a great experience with my wedding dress! We made an appointment but it was easy to do and they could get me in quickly. Everyone is really nice and the facility is clean. They have several dressing rooms, then pedestals with mirrors to stand on. I only needed the straps to be taken in a bit and a bustle. It took 6 weeks with going in one additional time between dropping it off and picking it up to 'check in'. It was $400 for the straps to be taken in and the bustle. read more

Very helpful and handled my garments with care. Altered some shorts, jeans, and even leather and did a great job!

My spouse found a jacket he loved enough to purchase and bring home for my opinion! He hasn't bought anything except jeans, tops and shoes for many years nor asked my opinion even longer. So as Anna has been quoted to say, "it must be important enough to take in" somewhere professional to alter the sleeve length. My daughter had her wedding dress and other garments entrusted to Anna many years ago. She has only reverent reviews for Anna's business demeanor, workmanship and dependability. My husband was greeted as soon as he walked in the door and offered help by a pleasantly patient young man. He was immediately at ease and carefully explained what he needed. He was listened to and heard. Today, after a short turnaround time, he picked up his new jacket with its beautifully tailored sleeves. He had inspected them carefully and come home with an unusually happy smile eager to show me the young man's detailed workmanship. I gave him another opinion! I agreed! It made us both very thankful! read more

Needed a bridesmaid dress taken in (friend recommended this place), had basically the same dress (from same place, same style and material) and needs, to be taken in on the sides and hemmed at the bottom. when she went , she was charged 66$ aces months ago. They wanted to charge me 200$. the dress itself was 130$. I understand that it could have been a bit different but the Alterations were priced more than the dress itself. I would also have to lose the pockets.also had to be two separate fittings. I also felt like I was super rushed and had no time to even think about it, felt like I was on a conveyer belt. thankfully I was able to pick it it back up without any issue the next day. Just something to keep in mind when going here. read more

Great service and excellent workmanship! I had a few clothing items altered here, and everything came out perfectly. Quick turnaround, fair pricing, and very friendly staff. Highly recommended! read more

I initially came here because the dress shop I had purchased my dress from recommended Anna's. The staff was condescending, and I felt that I was rushed when my dress was getting pinned. when I had told the seamstress that I needed the bottom shortened she acted uninterested and put a singular pin at the bottom of the dress. they had my dress for a month, and when I picked it up yesterday I noticed the dress wasn't even shortened and the bust wasn't brought in. they charge you extra even if they mess up the hem. so I took it to someone else and requested a refund. they would not offer it and were extremely rude when we were explaining the situation. I would not recommend this place to anyone. read more

No upfront pricing, high fees even for simple work, and 3% surcharge unless you pay cash.

I requested some measurements be taken and the response received was the request is too complicated, it is to complicated to take measurements as drawn and write down the numbers. I have used them for alterations on occasions but now that I recognize their failure in customer service I will seek other sources who will benefit from patronage. Tuned away at your expense! read more

Fantastic service,great customer service and excellent people I would greatly recommend to all my friends and don't forget great price too. I was last week and get it done in about one week . read more

Don't like how there is no price list at all. I had a shirt taken in and was charged $55.00. My friend may I say who is Caucasian had the exact same thing done $20.00., and you don't know the price until you come to get your item. read more

This is a great service they take a lot of time and care, but then they do the job quick and fast. I've been there many times whenever I gain 10 pounds lose 10 pounds or get a new pair of pants that don't fit they always make it look exceptionally professional and good. read more

It was a Thursday evening and I took in my boys Takwondo suit to get their patches sewn on and I explained I needed them back in one day, the cashier explained that it was no problem and it would be an additional $7 each. Bringing the total to $15 a piece to get the patches stitched on. My husband picked up the following day and they were perfect! I thought the price was a little steep but overall it was worth it and you couldn't tell I requested a rush job. I'd definitely recommend Anna's alterations. read more

Anna's is my go-to alterations store in Charlotte! Staff is always so friendly. I never make an appointment, and I walk right in and I'm always taken care of right away. The turnaround time is impeccable as well - highly recommend using Anna's for all your alteration needs! read more

Every once in a while you get a business referral and everything works perfectly and it leaves you wondering why all customer experiences aren't that great? That's Anna's Alterations. I bought jeans from nearby Revolution and when I mentioned I needed them hemmed, the sales girl immediately told me about Anna's and not to look elsewhere, and she was so confront with this opinion that I had to check it out. Sure enough, Anna's did the work quickly and expertly. And by quickly, I mean it too. less than a half hour (I paid a small rush premium - like really small) and my new jeans now fit perfectly. Large, spacious change and fitting areas with tons of parking and close to the trendy Optimist Park area. read more

Very happy with their friendly service and quality work. I took 3 pants for waist alterations and they did a great job and were very efficient. The business itself is great with friendly employees who greet you immediately. The parking situation is a bit tight, but I suggest heading towards the very back where they have less crowded spots. read more

I've gone to Anna's many times over the years, but recently have had issues around transparent pricing. I had a bridesmaid dress altered that came back 35% more than what I was originally quoted. I understand that there might be a difference once they get in to do the work, but felt this was a complete miss in expectation and would have never paid that much for what i was asking for. will not be returning. read more

$28 to hem a simple unlined cotton skirt. Needed it 4 days later (granted, this is a rush) so $15 extra. It's good workmanship but quite expensive. read more

They saved my jacket! I have this cycling jacket that I've literally worn to death. It is 11 years old and I love it. It's the perfect middle weight, it's the perfect sleeve length, etc. But, of course, after 11 years of use and abuse, the zipper finally went kaput. Even though the jacket is an awkward synthetic fabric that is not at all normal for alterations to be done on, Anna's took it on like a champ. They replaced my zipper and now my jacket is good to go again! Plus, they hemmed some pants that were too long. Total cost for new zipper to save my $100 jacket plus hemming of my pants: $30. And I'd pay it again in a heart beat! read more

Did a great job altering my blazers! Very good for all clothing alterations and additions. Thank you!

They sewed in the wrong area and charged me to fix their mistake. Terrible service.

Awful. Condescending staff, charged extra for a complicated job, but did not perform alteration that cost extra. Will not return.

I've lived in Charlotte for two years and have taken countless items to Anna's for hemming! They do a great job and their staff is friendly. Especially pleased with their work on formal wear, mainly several bridesmaids dresses that I needed altered. Their prices are fair for the good work they do and the rush fee isn't unreasonable, although I've never paid one because their typical turn around time seems to be about a week. read more

A rare five stars for Anna's that continues to do superb alterations of all kinds in a timely and super proficient way. Have had to recently re-gear up into business attire and have found that many of my suits and sports coats have shrunken. It must be the southern humidity, of that I am certain. But whatever the cause, the alterations had to be done correctly by people experienced in men's clothing. And does Anna have the expertise. A bevvy of Asian women scurry about measuring, altering and covering the cash register, which is constantly busy. To just be in the building is a show unto itself. Lots of men and women being fitted. Have seen the most lovely and striking gowns draped on women to include some wedding dresses. And nothing phases the sew-girls (term left over from my Korea time). They all take the time to try the tucks and lengths to make sure that the customers is getting what they want. You will feel like a king or queen while there and throughout the Anna's experience. And prices are OK, considering the workmanship/womanship that you get. Big or small, simple or complicated, go see Anna. They have the right stuff. read more

Ive only lived in Charlotte for a little over a year and needed an alteration done for a wedding. I always had a close family member who we trusted for proms, wedding etc.. so trusting someone new I wanted a good place! Anna's Alterations is a great place to come for any alteration needs. It's so quick and easy! I dropped my dress off (bridesmaid) and came back for my second fitting the next week and by the 3rd week took the dress home perfect! You just walk in try on what you need fitted, walk out and someone comes to fit you in from the of the mirrors. Prices are very reasonable as well. I had a bridesmaid dress shorted at the bottom, taken in at the waist and added cups to the chest for $78.00. I am super satisfied with this place and feel confident about using them for all my future needs! read more

Yay for people who can fix my clothes! Anna's Alterations is a great place to bring your stuff for the tuck in here, let out there... My husband's pants where approximately $10 for the fix, my suit jacket was $44. Yes, it was significantly more, but due to the special construction, more work was required. Got it back looking the exact same, but they made it to fit perfectly. The turn around time can't be beat either! It was ready within a few days or a week, but knowing me, I take a few weeks to get around to picking it up. They also have a 2 week policy. If you pick it up without trying it on, you have 2 weeks to bring it back to make another change. read more

Anna's Alterations - Sewing & Alterations Near Me - Charlotte, North Carolina

Hello fellow petite ladies - this place should be on your speed dial. I'm tiny (just slightly under 5' tall) so everything has to be altered. When I move to Charlotte about 7 months ago I started looking for a tailor immediately as I was getting married and needed a few outfits for the wedding weekend taken in. Location/Atmosphere: Located in Dilworth in the same shopping center as the Famous Toastery. There is plenty of parking! The shop itself is rather large. They have about 6 dressing rooms for you to try on your clothing before coming out and getting measured. The shop is always clean. There is plenty of natural light which really helps when you are trying on the clothes. Service: You are always greeted when you open the door. The women that work there are very sweet and prompt. I typically bring my own shoes, but they always have an available pair. Price: I think it's pretty reasonable, but I'm also coming from DC and NY where alterations were pretty expensive. I had a Jenny Yoo bridesmaid dress with multiple layers altered here recently (taken in on the straps and hemmed) and it cost about $50. Notes: It's a simple process, they'll ask if you need a room, you change, come out of the dressing room and get on a provided step or platform, they'll discuss your wants and give their opinion (if asked), they'll dust and pin as necessary! They make it very simple and easy and I've never had to wait more than 2 minutes. Thanks ladies at Anna! Happy to have found you! read more

WARNING: Be sure to request the price estimate before you leave the store. I took in a very simple blouse for an alteration. I got a quote from another place for $12. I went to Ana's because it was right next to a few other stores I was shopping at. I went to pick it up today and was charged $26. I asked about the charge to the owner. I said it was fine but it would be good for them to explain what the pricing is prior to making the alterations. She said that they don't do that and it's my responsibility as a customer to ask. She was defensive, did not apologize for misunderstanding and did not like the feedback. I do not recommend them and will not be back. :( Being forthright about pricing and a good customer experience is important to me. It's unfortunate, they do nice work. read more

The staff were friendly and helpful. I am in Charlotte for the weekend and my daughter's dress had a broken zipper. After striking out with three other tailoring businesses, Ann's Alterations came through for me. Not only did they get the zipper replaced on these day but the one they put in works better than the original and their price was less than half of the first place I tried. If I lived in Charlotte, I would have no reason to ever look for another tailor!!! read more

With numerous locations and significant longevity in the Charlotte area, these ladies are the hem gathering gurus. Service is always quick and efficient. The price is right and the work is that of quality. Take your garments in and step into one of their changing rooms. Step out and grab a fair of their sample shoes to help measure your break Proceed over to one of the measuring platforms and take a look in the mirror as one of the seamstresses pins and tucks as you wish. Tell them what you want, and they will make it happen. Cuffs, hems, narrow arm sleeves, narrow legs, take the waist in, let the waist out, take the jacket in, let the jacket out, hem a dress, sew a button, move a button....whatever you need, they've got you covered. Aren't really sure what type of fit you're after? Ask and they will gladly share their opinion. Another plus here is that anytime I've needed something in a hurry, they've come through for me. They may charge a few extra bucks for the quick turnaround, but they get it done every time without sacrificing quality. Hit them up for any of your alterations needs. You'll be glad you did. read more

Anna's Alterations - Storefront - Sewing & Alterations Near Me - Charlotte, North Carolina

Beautiful work. Fair pricing. Fast turnaround. The staff and seamstresses are very accomplished and professional. Highly recommend!

Petite people, I know you hear me when I say that pants are SO DANG HARD to buy for our short little legs!! I'm 5'1" and when I moved to Charlotte a couple of years ago, I knew I needed to befriend a tailor, stat. I can't say I've befriended the folks at Anna's Alterations, per se, but I have used their services for multiple clothing items, and have always been very happy with the results. I took two pairs of dress pants to get hemmed during my most recent visit and walked out a week later with slacks that fit great - and it only cost a mere $16. Not bad, considering there's no way I'd try to do this myself. What I love about Anna's is that they have a large, airy dressing room (like the rooms at any retail store) filled with natural light from the large storefront windows. Step up on the stool with the pair of shoes you brought or choose from a variety of kicks they keep just in case just in case you forgot your own, and you'll be in and out in ten minutes flat. I'm sure I'll be back soon with another pair of gargantuan pants ready to be hemmed! read more

Great service! Appointments are easy to make. The staff is always kind and they do beautiful work! I had my wedding dress altered and I had to take it down 2 sizes and shorten the hem. They did a perfect job and I can't wait to wear my dress! The shop is easy to find and there is plenty of parking. read more