My internet was down during my grandmothers funeral meaning I was unable to watch it via Zoom…read more Atlas REFUSED to help me and the service technician made fun of me over the phone and said he'd fix my internet when hell froze over. F U Shane.

I requested a technician to check my internet connection this morning. The Company sent one guy…read morewhose name was Davis to my business site within half hour. Amazingly, he quickly found the issue and figured out for me. The technician did a really good job. Thumbs up! Thank you, Atlas Network.

Xfinity Cable is down in my yard and on top of my car and front lawn. Maybe dangerous, definitely…read moreurgent. Internet that i pay for not working obviously. It's impossible to get ahold of a service rep and i am not getting any confirmation when i try to report this online. URGENT AND POTENTIALLY DANGEROUS.

1 hour on the line trying to get an agent to help out on false promises that 1 manager gave, they…read morejust throw the call from one department to another not giving a F*** about costumers.

Perfect service. I have no complaints. I recommend to everyone who is considering…read more I had a satellite service before which would blank out in stormy weather. I haven't had that problem since.

Excellent! I called in the morning, and got a same-day install!…read more On their 500mbps plan Speedtest shows speeds of 483mbps w/ 3-4 ms ping times. When my Century Link fiber went down, I spent over 4 hours on the phone with Century Link only to be told the soonest they could schedule a tech was 2.5 weeks out! I spent the first several hours on tech support and was told they "could not schedule a tech since it was an outage" -- even though I had been without internet for 3 days. Salmon Bay saved the day. Super friendly, great install experience, and speeds that rival fiber.

Signing up for another year. Really enjoy being a customer of a local Ballard business that offers…read moregreat service and support. Great option for marina wi-fi. It's easy to unhook from the slip. My streaming bandwidth is fine for Netflix. Also, my issue with my personal router was an easy fix over the phone- no 20+ minute wait on hold. I have to use other companies in Colorado for my parents and the big providers (CL) have different outcomes depending on who I get and inevitably things are a mess. So Salmon Bay Technology is a wonderful company to talk to, and i highly recommend.

Came home to find our WiFi antenna came loose and no WiFi. Called and Erin came over right away…read morewith a new and improved antenna. Had us up and running in no time. Fantastic customer service!

They're not worth the price and neither are their agents well trained, traditional Internet…read morecompanies are much better. For all the tech Google has this is by far the most pathetic product. They should just stick to digital projects

What people has been saying about no reliability is very true. I have been using the service for 6…read moremonths now, there are disconnects every day. Imagine working from home and got disconnected from a video conference meeting, or playing an online game and disconnected from the match. I hardly have had a single day where I wouldn't have this. I hate to say this, I have used Xfinity before and even Xfinity didn't give me this much problem. Please avoid. This is not fiber service even though it has the name GFiber in it.

TALK ABOUT GOOD SERVICE! My expensive and outdated router purchased from another company in…read moreNovember BLEW OUT last night about 9.30 and left me totally offline. I had heard that model was problematic, apparently it was. I called Charles and James of NEIGHBORNET.COM to ask if there was an outage, not knowing my router was at fault-- can you believe it, JAMES CAME OVER LATE ON A SATURDAY NIGHT AND REPLACED IT with a cool new unit I lease for $10 a month, no up front costs, no charge for the call at that ungodly hour. The instant he plugged it in, I had internet. THIS is why I keep my internet business with NEIGHBORNET.COM and have since the beginning. They are like GOOD NEIGHBORS, they always answer the call! I cannot recommend NEIGHBORNET.COM highly enough! Thanks, James, for proiritizing a customer at 10:30 on a weekend night. WOW, what service!

From the owner: Local Seattle Wireless ISP startup focused on providing residential customers an alternative…read moreinternet service option.

I second the person below who says not to come here. Their estimate for scanning a simple equipment…read morereturn is 1.5 hours and didn't communicate that until I mentioned I'd come back from an errand as the wait was taking forever. Poor management and incompetence in how to prioritize and provide customer service. Do not come here. I'm going to Edmonds or Ballard instead to drop the equipment off. Even providing one star is a shame for this kind of customer service. Cannot wait to no longer have to interact with Xfinity any longer.

Don't come here. Just don't waste your time. I've come here at four different times of the day from…read moreopening to just a 2 hours before closing to mid-afternoon and there is always a 2-hour wait there's they're so inefficient it's unbelievable this company so just don't come here I'm telling you. I'm Way beyond angry I've come here five times and every time it's a two-hour freaking wait. Just do what you can do online and just forget these so-called customer service stores they are the worst of the worst of any service industry and I mean that. I hate to whip out the poison pen but it's a fact people are walking away from the door because of the two hour wait. Just don't come here and don't try to go to another store either it's the same.

I had Century Link for a long time when I lived in Westminster Colorado and was very happy with…read morethem . I never had any problems with the service or had any technical issues . Customers Service was terrific.

After a stunning 52 minutes on the phone to set up my account, a week later after paying, I was…read morescheduled for installation when I received an email and a text telling me it would be rescheduled. The link in the email led to an FAQ, a screenshot of which is attached to this review. I made three attempts to call for more information. The first two never reached a human representative, despite my repeatedly asking for one. All told, the three calls I made today totalled forty minutes. I eventually cancelled my order. It'll take two or three days to get my money refunded. I'll keep checking my account to make sure they don't keep trying to autopay themselves. Never again.

Dimitri was knowledgeable, friendly, fast and reasonably priced. He offered some ideas for our…read morestarlink cable install and did a superb job getting us set up!

Dmyitri did a great job installing our Starlink. Nice clean installation inside and out. We would…read morerecommend his services.

Typical F- Service…read more Ugh. Exactly why I hate this company...Here just to turn in my equipment and DC the service (which cannot be done online) Upon arrival theres a line out the door. You can make an appointment online however there is no distinction in the line so you are in the same queue as everyone else. Start to finish waited over an hour. Terrible.

terrible customer service. you try to call with issues and all automated. couple days out of week…read moreconnection issues for more than an hour. high bill for good speed terrible contuinit.