I believed I had established a good relationship with Antonio, NW Tech Experts supposed Outlook /…read moreGmail expert. While I paid him $315 to update Windows 11 which was difficult because of my older hardware, it wasn't the initial reason for my call. My Outlook / Gmail issue was the reason I called which he never resolved. In the end, he shocked me by turning out to be terribly undependable. During his fix time, my all-important Address Book was lost and couldn't be found. I was eventually able to recover it myself and called him back to finish completing the setup. I left (5) voicemail messages to call me back, but he never did. (He had also told me he'd call me at 9am when he had to cancel our appt. When it got late and no call, I called him. He said he just woke up, that he'd call back in an hour because he needed his coffee first. He didn't think it would take long to fix. I had an appt that I ended up missing as I waited for him to call me back. Finally at 10:05am, and still waiting for his call, I ended up having to call him. It took him more time than he estimated and he never resolved the problem(s).) Finally I called NW Tech Expert and proceeded to leave them (3) messages explaining what happen and to please call me. I even asked on one message if Antonio was ok since I was surprised he never returned any of my calls. I've been waiting now for (3) days for them to call back and still nothing. It seemed they have both blown me off and I have no idea why. I believe you can now see that they are not trustworthy. Obviously if they find your task too difficult for them to solve, they'll easily abandon you without a word!

I found Ben and NW tech experts on our neighborhood FB page. Ben always answers questions or will…read moreoffer his opinion on chats. when I got a "fatal disc error" last week, Ben was my first thought. Went to the website, saw the phone number, called it expecting to get an answering machine after 5 pm on a Friday night and my call was answered. With my issue, the diagnostic check was at no charge. he got back to me quickly with the found issue and my options. There were updates as parts came in and processes were finished. I felt confident, that Ben could be trusted with my computer. Highly recommend NW Tech Experts

I have been using ACI Micro since 1995. They custom make and repair all of my CAD workstations…read morethat I use on a daily basis. If I can't fix it or if it's time to upgrade to the best performance workstation, I go to Paul, Julie and Russ every time with absolutely no regrets. They understand what emergencies are about for my business. I can't remember even one time over the last 19 years that I've had to wait more than 1 day for a repair. When it's time to build another super CAD computer, Paul searches for the latest hardware and sorts through best and not so best with me. His research and resources are invaluable to me as I don't have the time to keep up on current hardware nor compatibility issues. When I first visited ACI in 1995, I was shopping for a 21" monitor. They were in a little "hole-in-the-wall" shop near Northgate. They were very busy with people coming and going, supplies stacked above shoulders in the shop and behind the counter so I stood back and watched. I noticed the people were NOT buying just whole computers, they were bringing in custom boards and parts from their own projects as well as buying full systems. They were UW students and Professionals alike. I had just discovered where the REAL NERDS went for their supplies !!! And the owner Paul was able to help them all. I also noticed the prices were the best I had ever seen. The presence of so many NERDS confirmed that too.

This place is not just computer repair and service. They sell computers too. It's hard to find a…read moreplace to buy computers where you can actually talk to an experienced technician beforehand. Unlike the "technicians" at BestBuy, these guys have been in business a long time and know the business inside and out. I have used them for business computers since about 2000 and will probably use them for my next personal computer purchase as well. They also do computer repair and will not charge an arm & leg for it. They will be up front with you on whether a repair is worth it or not. Prices are very reasonable all around.

IDS audio video is the most unprofessional company that I have ever dealt with. Arnost and his…read moreassistant came out to our home in March 2022(they had installed equipment for us a few years ago). He gave us suggestions for upgrading our AV and home security. He said Roku was on backorder but they would recontact us in about a month to set up installation. We never received a quote- he never recontacted us. My husband called him and he said "Oh, yes the Roku is available, call my assistant to set up installation. We called his assistant who said he knew nothing about us and couldn't get to us for at least 4 months!!! We then called Arnost back multiple times- he said that he would set something up every time we called-nothing. We reached out to another company last week, they came out yesterday- I have a quote and they will install in 3 weeks. I would discourage anyone from dealing with IDS- I have never written a negative yelp review before but this was beyond horrible customer service- unprofessional and just plain rude.

I may not need a straight jacket after all (see my review for 2M Home Services). I called IDS Audio…read moreVisual, Inc. (425-435-7848) in utter desperation because of the abominable mess left by 2M. The 2 rooms that 2M dismantled, then realized the job that they advertised they could do, which was to mount a living room and bedroom TV. they (or I should say he (Martin), could NOT do. So he left. I wasn't too fussy about the bedroom, but wanted the living room tv hung so that there were no exposed cables, wires, etc.. When 2M tore the house up and couldn't figure out how to remove the old cabling, Martin, the owner, left. Just like that. I was, needless to say, a basket case and so upset that I couldn't think straight! God was on my side when I called IDS and explained my situation. They appeared exactly when they said they would, and between Ivayla and his brother, Rumen, got to work and not only cleaned up the mess left by 2M, but did an absolutely perfect installation of two new tv's, exactly the way I wanted and left my house in light-years better condition than it was when they arrived. No muss, no fuss, they knew exactly what they were doing, worked steadily the entire time they were here. Their work ethic is superior to just about any other company I've hired over the years. Without reservation, these guys really know their cookies and are excellent at what they do. I could not be more pleased. Having the awful experience I did to start with, I was dubious about IDS, but found there was no need to be. These young men know exactly how to achieve the goals of the customer with as little disruption as possible. I recommend them without reservation and would be pleased to answer any questions you may have. Keep in mind always -- and sometimes it's easy to forget -- but the old adage could not be more true, You get what you pay for. The first time around, I hired 2M, expecting a neurosurgeon for the price of a custodian. The second time, I hired a company proficient in their field, and the quality of their work bears out that I could have saved myself tons of grief had I hired them in the first place. They don't come any better, believe me. They're respectful of your home, are very careful about not tracking dirt in from the outside, are unfailingly courteous and friendly at all times. They even helped me return some audio/video equipment that I had changed my mind about. Great service, excellent work, fair price. Who can ask for more? I will always call them for future needs of this sort, but because the work they did was done so well, I don't anticipate calling them again until it's time to replace this new tv. I doubt I'm going to have any issues with any of it. It's been about a month now, and everything is working beautifully, is aesthetically pleasing, and -- FINALLY -- I'm a happy woman!! Thanks so much, Ivayla and Rumen! You guys are THE BEST!!!

We have used Peel Tech for years now and have had good experiences. But recently we had a very…read moresimple job that only took 15 minutes max and was charged a full hourly rate of $125, which seems quite unreasonable. We've had plumbers who have adjusted their fees down when the fix was so simple, but not Peel Tech. It was a total rip-off, although the problem was fixed. I do not recommend anybody using them without getting clear information on the fees that will be charged up front. Not customer focused in my opinion.

I called Peel Tech because were were have problems with the printer set-up, internet cuttting out…read moreand a lot of email problems. I got a prompt call to setup and appointment with Scott and i was relived. Scott showed up worked through the problems and also discovered that we had two routers and that they might be fighting with each other. So he set it up so that one router became the prime source and took the information on the other router from Comcast to see if it was out of date ETC. I got and email saying Comcast Router was current and let's just leave it along unless you have any additional problems. I could not be happer with the results from Peel Tech.

I have a 40 inch Samsung TV. The request was to have it mounted over a fireplace. I was given a…read moreHome Theater Connection card by a representative at Definitive Audio. There are some points that were mentioned by Jared Jarvi (the owner) on the intial exploratory phone call that he did not live up to. When asked about price, I was told that he charges $75 an hour and the jobs are usually 4 hours long so the cost would be $300 total. I was also told he would arrive around noon. When he didn't arrive, I called and he said between 3-4 (each time I left work awaiting his arrival). I finally got a call at 4:15pm that he was on his way. The job was completed by 6pm. Less than 2 hours. Once the job was completed (which he did an adequate job - I think the TV is not quite level) he gave me an invoice for $496. He charged for 4 hours, and he did not mention that the mounting equipment was extra (otherwise I could have bought the mount myself and saved money). Thus I was charged $300 for labor instead of $150 and $196 for the TV mount. So the moral of the story is to get clarity around his hourly rate, ensure TV is level, and get clarity on the cost of the TV mount before you agree to service. I have a projector and another TV to mount, but will use another service.

These guys are great! I bought a camera system from Amazon and tried to install it myself. That…read moredidn't go well... I called two places that specialize in home security and never got a call back. I went into a Video Only store and asked if they install. They said no but referred me to these guys. I was comfortable with their shop rate (you get what you pay for). I'm too busy to micro manage so I was relieved when these guys got right to work and I could tell they were pros! I tried not to hover cause that is annoying but I was curious so I peaked in on them from time to time. I will definitely use these guys again!

I highly recommend CI Tech LLC for their recent surveillance camera system installation to monitor…read moremy home's perimeter and key entryways. I discovered CI Tech LLC online and verified their credentials using the Washington state contractor lookup tool. Additionally, I reviewed feedback on Google My Business and Yelp for further assurance. I contacted the company's owner, Aiden Won, through their website's contact page. Aiden responded within 48 hours, which I found acceptable. We arranged a meeting at my house for Aiden to assess the installation logistics and options. He asked me to consider potential camera placements beforehand. During our first meeting, Aiden's thorough assessment of my home for potential security system setups was impressive. He examined every angle and placement possibility, demonstrating his commitment to understanding the project. After Aiden's initial visit, we maintained consistent communication. Aiden was not only flexible when I suggested an alternate location for the NVR, but also provided valuable input on the system setup, demonstrating his dedication to meeting my needs. On installation day, Aiden and his colleague Michael arrived punctually at 10:30 a.m. and worked diligently until 8 p.m. They were friendly and sought my opinion on camera placement and other preferences. When unpacking the cameras, Aiden realized that his supplier had forgotten to include brackets for two cameras. He also encountered some software issues that required manufacturer support. Aiden devised a plan B to resolve these issues and assured me he would return to install the final components once the parts arrived. Two days later, with the necessary parts in hand, Aiden and Michael returned to complete the installation. They worked from 2:30 to 7 p.m. They adjusted the doorbell camera angle as requested. Aiden also addressed software and camera issues, optimizing the system settings. After setup, he ensured all cameras were correctly positioned and provided detailed instructions on managing and maintaining the system. It was clear that Aiden and Michael placed high demands on themselves to deliver quality work, which was very reassuring for me. I am extremely satisfied with the surveillance system that Aiden and Michael installed. The entire experience, from design to installation, was seamless. The software, monitoring screen, and cameras are functioning superbly. Aiden took additional time to educate me on the software and how I could best maintain the system so it will last for a long time. I highly recommend considering CI Tech LLC for your future home or business projects. Working with Aiden was effortless from start to finish. He made designing the system, choosing products, and deciding on camera placement straightforward and stress-free. I am very pleased with the installed system and reassured by Aiden's commitment to providing ongoing support and assistance with future upgrades if needed. CI Tech LLC is a dependable and customer-friendly choice for home technology projects. I believe you will be very satisfied with their work and outstanding customer care, as I have!

Super impressed! CI Tech did an excellent job adding ethernet ports to various rooms throughout my…read morehouse. Very clean install, professionally done, and their attention to detail was absolutely fantastic. Highly recommended!

I had them out to mount our television and soundbar above the fireplace. I didn't have the…read moreequipment, skill, or confidence to drill into brick so what would have taken me the better part of a day to do shoddily (probably) was completed in just over 90 minutes and looks great! Mike was super communicative, responsive, and honest about what the pricing would be. And the two people sent to do the installation (both named Jarrod!) arrived within the window I was given a call when they were about 20 minutes out. The Jarrods were friendly, efficient and offered advice when asked. Because it was being mounted to brick and an outlet wasn't exactly close (not to mention a bulky extension cord thrown into the mix) the best I could have hoped for was for all the wires to be maybe bundled kind of neatly, but they damn near concealed them completely! (they also bundled any excess cord nicely behind the television). It was such a great, low-stress experience and I would totally hire them again! Few things to note: - Most of the communication was handled through Angi via text message. - I had my own mounts, but I think they can supply them as well. (I would double-check on this one) - The labor was charged hourly with a 2 hour minimum. - The cable covers on the wall were an extra charge. (again, Mike was completely upfront about these costs and they were all included on the estimate) **Also posted this review to Google- just wanted to spread the word!**

Mike and his team were flexible, responsive, and super-helpful -- they came out and did the home…read morenetwork wiring (a big job) and were delightful and thoughtful throughout. The home network is working beautifully, and I wouldn't hesitate to contact them again for any other computer or home networking needs. Thanks team!

The techs here were quite knowledgeable and helped me recover what was thought to be forever-lost…read moredata. They were efficient and I didn't end up spending a fortune! The 3-star rating comes from the horrible experience I had with their receptionist. Not only did she lose my charger, but she also damaged the shell of my macbook. My name and number was taped onto the laptop and when she peeled off the tape and there was still residue she proceeded to try to scrape it off with something that left gray scratch marks. Not cool.