We recently had Surge Electrical out to replace an old chandelier in our very tall, two-story entry…read moreand install a new dimmer switch. Daniel and his assistant were prompt, professional, and incredibly careful working in our new home, and we were very impressed! What really stood out was the level of detail Daniel brought to the job. After installing our new 12-point pendant chandelier, he took the time to individually adjust each hanging drop to ensure the height and alignment looked just right. His discerning eye and thoughtful approach truly went above and beyond what you'd typically expect from an electrician. In addition to the install, they also did a complimentary whole-house light bulb check and swap, and provided a free inspection of our electrical panel to ensure everything was safe and working properly. The service was efficient, thorough, and very reasonably priced. We would highly recommend Surge Electrical to anyone looking for a top-quality, detail-oriented electrical team!

I had a very bad experience with this company. When I called…read morethem to schedule the appointment, I told them about the work that needs to be done. I asked for an estimate and info about their fees, they refused to give me numbers and only mentioned their $99 dispatch fee. Once their technician arrived at my house and before touching or seeing anything, he requested an additional $577 for the basic diagnosis he needs to do to give me an estimate for the repair. This information was never revealed before his visit. You can image why. So basically, you pay $676 just to get an estimate for how much the repair will cost. On top of that, their technician kept asking me personal question about my ethnicity, nationality, among other things that made me feel uncomfortable. I avoided answering him and changed the subject, yet he insisted and kept repeating his personal questions. I highly recommend hiring another company. I'm writing the review I wish I had seen before hiring them.

This is one of those experiences that I have to leave a review on. I was a bit hesitant to have…read moreTrue work on my electrical issue since he/they (True is the name of both the company and the man running the company) didn't have any reviews on Yelp. But his responsiveness and transparency convinced me to give him a chance, and his work convinced me to give him a five star review. True came out within hours of me soliciting bids through Yelp. He texted when he was on his way and showed up on time. My issue was a bit more complicated than either of us originally thought, but he was able to solve my problem without fuss or extra charges. I will definitely use Trust again and highly recommend his work/services.

True was amazing, he showed up the next day and installed my car charger right away. Also pulled my…read morepermit for the level 2 charging installation and did not charge me extra to do so. His quote was exactly as stated with no extra hidden fees or charges. Excellent customer service and was very easy to work with. Would definitely hire him again for other electrical services!

Unfortunately I had a bad experience with Milestone. Technicians were ok, but we had discussed a…read moreflat $220 service inspection over the phone that they said included any small fixes. It wasn't until I asked about pricing for the follow-up appointment that they told me the bill would cost $450. Since I didn't have the original phone conversation recorded, and therefore didn't have a paper trail for the quote, I felt obligated to pay the full bill. The whole experience felt duplicitous and deceptive; I would have never agreed to the inspection if I knew it would cost that much. I talked to their owner who offered me a 10% discount, and assured me that he's committed to fixing this mistake. However, in the meantime, I would warn others to hesitate before partnering with Milestone

It was an extremely hot evening, and I was running two portable A/C units to keep my kids' rooms…read morecool. Unfortunately, both units were on the same circuit, which caused the breaker to trip. When I went to reset it, I couldn't get the power restored. I called Milestone and spoke with Brian. From the start, it was clear that he genuinely wanted to help me identify and resolve the issue. After he requested that I text photos of the breaker panel, the problem was diagnosed. Power was restored, and my kids were able to sleep comfortably in cool rooms. I really appreciate Brian's expertise, professionalism, and willingness to help. Excellent customer service, and I'm very grateful for the assistance!

Our outlets in our living room had been not functioning for two years. We had thought it would be…read moreexpensive and couldn't afford it. Joe came in and saw that we had tripped a breaker in the outlet. Pushed a button and voila! Everything worked. While he was there, he looked at a couple other items we needed to take care of and will be sending us a quote. I am confident the quote will be fair and reasonable. We will definitely be using Qnorthwest as our "go to" electrician.

Great experience top to bottom. It all started with Patricia writing back to my initial request for…read morea quote. She was very responsive and emailed me all the details of who was coming to my house for the estimate. Jack came to our house and by this time we had 3 other folks come by. Jack was professional and told us what we needed to do baseline and what he recommended. He worked within our budget and needs and was amazing to work with. Day of install Jack, Joe and True came to the house and started work. All great and friendly. Did all the work needed in one day. Would highly recommend the fine folks at QNorthwest!

I reached out to AMS Electric via Yelp. Right away I could see that Brenda from AMS was very…read moreresponsive in her communications with me. She responded to my messages either later in the day or first thing the next morning. Andrew was the electrician that came out for my service appointment from AMS. Andrew was courteous and through in his work. He addressed the issue that we were having with an outside electrical outlet and was able to explain the causes of the issues that we were having. He took the time to make sure his work was done well & I am confident that all of the issues that we were experiencing have been resolved.

AMS Electric was so incredibly kind and gracious to schedule me in today. I shut off my breakers…read morefor heat after smelling melted plastic at the thermostat and saw the electrical melted through the wire casing. I didn't want to turn anything back on unless it was safe. I called around various places but many were booked or couldn't guarantee service with a minimum $195 troubleshooting fee. I left a message with AMS but was not sure they would get back to me. Brenda called me back right away. Despite having everyone scheduled out, hearing I had lost my heat with the safety concerns over melted electrical, Brenda contacted the owner Aaron who agreed to come out today to help me. Aaron was very courteous, responsive, and professional. He came prepared with a spare thermostat, even though I had already purchased one. His work was professional and he made sure things were installed level. The price for the same day service was very reasonable. $99 service entrance fee + repair time. Would highly recommend this company! They look out for their community and were very kind to fit me in under the circumstances on dhort notice. Very grateful to Brenda and Aaron today! Definitely have peace of mind and restored heat.

The service man was knowledgeable and experienced and capable and an outstanding job install…read moreinstalling our two pendant lights

I got 3 quotes from Yelp to trouble shoot my video doorbell problem. This company came in the…read morelowest at $79 ( see the image attached below SEE THE PHOTO SPECIFICALLY CALLS OUT ITS A FLAT FEE). As the price was too good, I called the company to confirm the quote was accurate. I explained the issue to the receptionist again over the phone, and she told me it's gonna be quoted price for sure. On the day of the appointment, the electrician told me the $79 was just the trip fee, and the actual cost to fix the problem was going to be another $169. I told him my communication with the receptionist over the phone, but he simply said a receptionist can't quote for him and when I rejected the price, he left. I then called the company to talk with the receptionist about the incidence, she flat out denied ever telling me the price was $79. UPDATE: after putting up this review, I called the company again, telling them I have the screenshots of their " flat rate" quote. The company asked me to send them a photo of the screenshot and they will investigate and get back to me.I did. I didn't hear back until today, seeing bel-Red's unapologetic response below. I am downgrading my review from 2 stars to 1 star ONE MORE UPDATE: I noticed Bel-Red says there's a "previous communication "CANned" I am not sure what that means, but this is the whole communication I got. If he can provide any communication indicating this is only the trip with a post date earlier than this communication, I would love to see it.

A Monday in August, year one of the pandemic…read more The place sells mostly to electricians, but the guy was very helpful and patient with this do-it-yourself guy. Employees showed 100% mask cooperation, and used lots of hand sanitizer. I went here to buy electrical supplies for a fancy shed I'm building. I had previously researched what I would need to run power to the structure, and it looked like I had a choice of PVC plastic conduit, buried two feet (61 cm) deep, or galvanized rigid conduit, buried six inches (15 cm) deep. The steel costs more and is harder to deal with, but the effort saved digging the much shallower trench will likely more than make up for it. Still, I didn't exactly know what to buy, so I went to a real store instead of trying to buy on-line. I had measured the distances the conduit needed to cover: about two feet (61 cm) from the connector box on the wall of the cellar to the ground, about four feet (122 cm) from the house to the structure, and about eight feet (244 cm) from the ground to the connector box in the structure (three feet from the ground to floor of the structure, and five feet to the connector box). My first question for the sales guy was the radius of the angle pieces (about eight inches, or 20 cm). Then the sales guy guided me through the additional matter of connecting the pieces together. The straight segments of conduit are ten feet (305 cm) long, and have threaded pieces on the ends that connect to the angle pieces. But because the straight segments will need to be cut, the cut ends will need compression fittings: one each where the vertical segments connect to the boxes, and one more where the cut end of the horizontal segment attaches to an angle piece. Those fittings include things to attach to the boxes, which I don't need on the horizontal segment. Another problem is cutting the conduit. It's tough stuff. Cutting it with the Dremel would require a lot of patience, and probably consume several cut-off wheels. I don't have a heavy duty saw like a Sawzall. Even if I got metal-cutting blades for my jigsaw, it's on its last legs. That leaves me with a hacksaw. The store only sold hacksaw blades in ten packs, but they weren't outrageously expensive, and each cut would probably wear down a blade. Rather than search for cheaper blades, I got a pack. I found the sales assistance quite useful. It was enough to assemble the conduit correctly, and I only broke one compression fitting. My boy came along on the shopping expedition out of curiosity. To keep him amused, the sales guy gave him a complimentary, kid-size hardhat with the store's logo printed on it. He was delighted. I drafted most of this back when "year one of the pandemic" was just "the year of the pandemic". I was back recently, looking for lamp parts; lamps are electric, right? No luck; that's not their kind of electric stuff. I also asked about circuit breakers. Also not their thing. The cashier did at least suggest Seattle Lighting for the lamp parts. I thought they deserved four stars ("Yay, I'm a fan!") for the conduit visit. I was disappointed with them last week, but I'm not going to count it against good service on things they do sell.

Great customer service, almost always they have little bit of everything keep in mind this is for…read moremostly professionals not for homeowner or unprofessionals. Highly recommend for professional electricians.

Our project is a 39,000 sq ft commercial TI with offices, a showroom (including an ADA personell…read morelift), an apartment and warehouse space. Garrett and Jesse have been knowledgeable, flexible and professional to deal with. They have come up with creative solutions to some challenges with our 40+ year-old building.

The staff here are very nice, responsive and do excellent work. I manage a building in Kirkland and…read morewould highly recommend them, as they always come out quickly and address whatever issues we might have.