The wonderful folks at Cascade Collision Center stand behind their work. 10+ yrs ago I had some damage done to my F250 truck roof. As I was getting ready to sell it, I noticed an area that seemed to be failing. I didn't have any leaks from it, but just some "cracking" in the paint and substructure. I FULLY expected to pay for most, if not all of the repair it had been so long. Let's face it, in today's society you're lucky to get a 30 day warranty! However, Cascade covered it 100% under warranty work and did a fantastic job! I did tip them well for a job above and beyond in my opinion. Highly recommended. read more

Great customer service! Got me in right away!! Highly recommended.. will definitely be back read more

Cascade Collision Center - Fixing my door!! Thank you guys!! - Body Shops Near Me - Everett, Washington

I had an unusual problem. 2 claims, 1 from Allstate and 1 of my own from Farmers. It took several months, Caliber Collision only wanted to handle the Farmer's claim, and that was insufficient. It was no concern of theirs. Gerber gave me an estimate but declined since they weren't certified to work on an aluminum body. I found Cascade and the Communication was great. Handling both claims was no issue. I was concerned that they would waste my rental allowance with over-assessment and ordering parts, leaving me truckless for a while. No issue. I turned it in for repair on a Monday and picked it up on a Wednesday. The quality was excellent. In, out, and done. read more

Brought my daughter's 2009 VW Beetle in because she got rear ended. Damage was not too severe thankfully, but messed up an otherwise excellent car. Roy and company at Cascade Collision did another fantastic job. Another seamless repair and you can't tell at all there was any damage. The car was returned to us fully cleaned and vacuumed and looked practically new. Hopefully, I won't have to use their services again anytime soon, but if something happens, they will be the only shop I call. Thanks guys! read more

Cascade Collision Center - Body Shops Near Me - Everett, Washington

I highly recommend Cascade for anyone needing quality work done on their car. Megan is awesome, and the work was done beyond my expectations. They take pride in their work and took the time to repair my beloved Cadillac back to showroom new. They are the best. read more

Absolutely great service. I ended up deciding to get rid of my car and didn't need the repair, but the service and communication from this shop is amazing. They were one of TWO shops that answered my call or called me back. They were friendly, checked in before my appointment, and direct. I'd recommend them just based on this! read more

If you are looking for trustworthy professional service look no further than Cascade Collision. They restored my truck back to new condition in a very timely manner. Megan was on the spot with all of my questions, very easy to work with. Would definitely do business with Cascade Collision again if needed in the future. read more

Everything was handled professionally and within a reasonable time completed. They worked with my insurance and it all went smoothly. The paint repair looked great. My two criticisms would only be: 1. Give me an update sooner than three days in. 2. Rock chip repair was really no repair at all as the little star looks exactly the same. But I would go back to this company for sure. The chip repair wasn't worth worrying about so I didn't say anything. That's on me. Great company. read more

Cascade collision in Everett is not only cheaper than others, but the work they did to my car was absolutely fantastic. Replaced front and back bumper and even detailed the car inside and out. The service is wonderful as you get greeted with a smile and I left with an even bigger one today. The work is perfectly done and the car looks brand new again. It shows the pride they put into their work. Beats Gerber and all the others by far. It is simple, if you do not go there to check it out you lucked out on something great. I will take my business there again and again any time. Cascade, you deserve 10 stars and I thank you wholeheartedly especially in this trying time for me now. read more

What an outstanding job. My wife's Rav was hit in the rear panel. It left a massive dent in the car. I worked directly with Roy who was awesome through the entire process. When I saw the finished product I was amazed. The quality of the work was exceptional. I work in the auto industry and I see repair work on a daily basis. My wife was thrilled which made me the hero! If you need work done on your vehicle I highly recommend you bring it here. Thanks to Roy and the Cascade team. read more

Cascade Collision Center - Damaged rear panel. - Body Shops Near Me - Everett, Washington

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Originally typed on 5/9/18: Took my car here after getting T-boned by a bone-head who pulled out into traffic without paying attention. It took about 7 weeks for the repair but that's due to American Family Insurance trying to be cheap with the replacement doors. Upon receiving the doors, Manager Roy was in touch with me practically daily keeping me apprised of the situation and the progress. When American Family tried to stop paying for my rental car Roy looped in the adjuster from Am-Fam that he'd been working with who was able to confirm to the home office that the delays were due to parts issues. I picked up my car yesterday and it's beautiful. The doors were replaced and the front quarter panel had a large scratch cleaned up. They painted the passenger side of the car and you can't tell there was ever an accident. If I ever have an accident again I will definitely be returning here. Kudos to Roy and his team at Cascade Collision Center! read more

Cascade Collision Center in Lehi is awesome! We suffered with a broken door for over a year because we were scared of the potential cost. These guys fixed it in about 10 minutes and didn't even charge us. We are so grateful for their effective repair and generosity. Thank you! read more

After following a word of mouth review from a friend, I opted to use Cascade Collision for body work on my Jetta that had been in a hit and run. Roy and Megan were incredibly personable, and I was very impressed by the amount of communication I received from the shop. They went above and beyond, in my opinion, working with my insurance company to stay within a budget to not total my car. Time management was handled professionally, juggling insurance, ordering parts, and finishing in a reasonable amount of time. The shop did a fantastic job matching paint. Having seen many not-so-great paint matching jobs, I was really nervous that my car would never look the same again. I can't even describe how happy I am with the finished product. They really know what they are doing here. Having so many options close to my home, I will opt to use Cascade Collision for any future needs. read more

Last Summer my car( a 2001 Volkswagen Cabrio) was sideswiped in a hit and run fashion. My insurance company sent me to these guys as well as a referral from my boyfriend's Dad. I was very happy with the work they did and my car looked awesome when they were done. Just like new. Everyone I dealt with was personable and friendly. Something I haven't necessarily ran into at body shops. About six months after the work was done on my car I had a problem with a trim piece coming off. It was not the body shops fault but my insurance company's fault for not paying for a new piece of trim. I contacted Mike and he told me to come in and they would fix it. Within a week they had the new piece ordered and painted. They contacted my insurance and everything was done smoothly and without any cost to me. I would recommend this shop to anyone looking for body work in the area. If I ever need anything again I will not hesitate to call these guys. read more

I've only gotten a quote so far, but by far the most honest and informative auto body estimate I've had.

It was the first time in a long time that I had to visit a body shop for repair and never up here in Washington State since I moved here in 2009. I found this place through Yelp and saw the good reviews and decided to give this place a try. One word...WOW!! You owe it to yourself to come here if you value your car and want it cared for like you would care for it!! Very impressed with the work done. My vehicle looks like it was never hit!! I hope to never have to come back for body repair, but if I do, this is the ONLY place I will come and recommend!!! The vehicle was cleaned through and through!! Great job Cascade!!! Customer for Life! read more

Will not take any vehicle anywhere else for repairs! Had my F150 rear-ended in a parking lot, then pushed into a building. Cascade fixed the damage, on time, on budget and even cleaned my rig inside and out! I would recommend them for any vehicle repair need. read more

If there were more than 5 stars to pick from, I would be picking them. The work on my car was awesome! I have been here twice and have been treated above and beyond with great customer care from taking me to work while my car is being fixed to washing/vacuuming my car out. (Totally unexpected) Thank you Mike, Megan and Roy! Martha not Stewart read more

Great shop great customer service. I am very satisfied with the work they have done on two of my vehicles they came out looking great. If I ever have the need to have a vehicle repaired again I'll be back. Thanks read more

Pulled in when I thought my bumper needed to be fixed and after looking at it and putting it back into place he told me he could glue it if it came undone again but it really didn't even need any work done. I loved the honesty and he didn't sign me up for work just because he wanted to get cash in the door. Very honest business. read more

If I could give 10 stars I would, our 2011 Kia front end was just demolished by a deer, I took it to Cascade Collision Center because I read all the great reviews on Yelp , the team there where very personable, I was impressed by Roy by letting me know all my options, when I went to pick up my car I couldn't believe it, his body work is incredible...my Kia looked brand new, I mean better than new, everything was perfect ...if you would like to see before and after shots of my Kia please contact me , I highly recommend Cascade Collision Center : ) read more

This shop is exceptional when it comes to auto body work and paint. They are reasonably-priced considering the extra lengths they go to in order to make sure the job is done right the first time. I made the mistake of trying to save a few bucks by going to a "cheaper" place for some work and ended up having to go to Cascade C.C. so they could fix all the problems the other place caused. Cascade did a bunch of things I didn't even ask for like giving me a bottle of touch up paint for future dings and applying tire shine to the sidewalls just to put a cherry on top of an already great paint job. Things like this make customers want to come back. Thanks Cascade. read more

I'd give an additional star if I could, but five is the limit. Megan, Roy, and their staff were everything I could ask for and more. They were friendly and professional, and met every expectation I had from start to finish. With all of the people I had to deal with in the course of getting my car repaired- the other driver's insurance, rental car companies, etc, they were hands down the best part of the process. The work performed looks exactly as my car did when it was new. Despite being there just for body work, my car came back with an absolutely spotless interior as well. I would not hesitate to recommend the team at Cascade Collision Center in the future. read more

What I think is that when you take your car in for insurance approved repairs and they know that Liberty Mutual has had issues with paying Cascade Collision after approval in the past for whatever the reason, then we as customers should not have our vehicle held hostage for days after the car is finished to prove a point. They just want to know if the check is in the mail? Find out instead of treating customers in this manner. Poor customer service practices! I wash my hands of Cascade Collision and Liberty Mutual. No stars for anyone! read more

My car was totaled when I was T-boned getting onto the freeway. The person who T-boned me, although being obviously in the wrong, claimed that they saw a green light and because I only had liability insurance I ended up being out about $5,000. After this happened insurance took so long to establish liability that my car had been stored at Cascade Collision center for almost a month. When insurance refused to pay for the storage fees (totaling almost $2000) I went and spoke with Roy Flowers. He immediately put me at ease and told me that they would take care of me. The owner of Cascade Collision knew that I could not afford to pay them so they graciously said that I didn't have to pay. I was speechless but their compassion and good will had saved me from being in a crippling financial situation. These people are honest and extremely compassionate and I will exclusively go to them in there future. THANK YOU CASCADE COLLISION!!!!! read more

Took my 2012 Black Dodge Ram in after a wind storm tree damage had took place left small scratches and blemishes all over my truck. They scheduled me out right away and got my truck fixed up for me in the exact time frame we had spoken about. Truck looks a brand new no over spray no signs of any of the small scratches and they detailed the entire truck. If you want a small family business feel in a big city this is your place Megan has great customer service skills and is a pleasure to talk to and Roy clearly takes pride in his business from customer service to making sure there is talented guys in the garage doing the work. read more

They did a wonderful job fixing my Liberty, after a church van slid into her in the 2010 snowstorms. They even told my insurance company that they wouldn't go the cheap route to fix my Jeep. Definitely a fan! read more

They have done an amazing job both times we had our cars in their shop. Smooth process, great communication, and quick turn around! I would highly recommend this shop for any of your repair needs. They even clean the vehicle inside and out! read more

Let me add my voice to those of others who have found this amazing body shop. Roy and Megan offer exceptional customer service. The body work was fantastic, my car looks just like new. Detailing inside and out SO appreciated. A shout out to owner Mike who cares enough about his staff to give them a Thanksgiving 4-day weekend. Happy employees make happy customers! read more

Everyone at cascade collision was very friendly and gave the first impression of a professional establishment. They lived up to that impression in every way. I was in a accident in my brand new Subaru legacy (not even a 1000 miles on it yet) and when I got it back it was perfect. all the lines on the car were to perfection and they made sure I was happy and eager to ensure everything was back to new condition. They made working with the insurance company a breeze and even got the insurance company to approve original parts for the car, not the aftermarket parts, which is huge for me. I would recommend Cascade Collision to anyone in need of their services. read more

I have been going to Cascade Collision for years, I will not let any one else do body repair on my vehicles. Quick friendly service always willing to help. You won't find a better collision center. read more

I took my 2015 Ford Escape to these guys after being hit by a semi. They did a fantastic job! They're friendly and answered all questions. My Escape looked beautiful and was completely cleaned, including tires and wheels. I highly recommend them! read more

I recently had my car in their shop , and I have nothing but great things to say about this place. Not only do the workers at the shop make you feel like family, their work is also top notch. They even went as far as detailing my car even though my car was in the shop for outer body work. I highly recommend this shop to anyone who needs any type of work done to their car. read more

Great service and body work. They finished the work on my SUV sooner than expected and it looks brand new again. I definitely recommend anyone needing body repair work done on their car to call here. They even cleaned my SUV inside and out before I picked it up! Easy to work with and great results! read more

I was recently in an auto accident that was no fault of my own. After speaking to my insurance they recommended I have someone come to my home to do an estimate. I stated that I was not comfortable with that as there may be damage to the axle, frame, etc and I would like it inspected on a lift. They understood my concern and told me I could get estimates from any company that I chose to work with. As recommended by the police I planned to get three estimates. I called this establishment with the hopes of scheduling an appointment. The woman answering the phone refuse to allow me to make an appointment without me giving her all of my insurance info over the phone. I was not comfortable doing this and said I would provide it at the time of the appointment. She told me my insurance would not allow me to go through them and I had to have someone come to me. I'm not sure how or where she got specific information on my insurance policy, but her assumptions and disregard for my concerns made it so that I chose to go elsewhere. read more

I had a front end collision on my 2004 Dodge truck that pushed the bumper into my tires. In order to drive the truck, I cut the bumper so that I could continue using it. Cascade did the collision work on the truck, and everything looked good. Work was done on time, Megan was helpful through the process. A day or so later I realized that they had trimmed my new bumper. I was never called to ask if this was necessary. So I make the call to Cascade to see if we can resolve the issue of my new bumper being cut. Ron answers the phone and after I asked for Megan (at lunch), I explain to him my problem. His answer was "How are we supposed to know to not cut it?""People cut the bumpers like that all the time". I have aftermarket wheels and tires, so I understand why they would thing that, but not sure why they would have not called first. Also stated that they will not pay to replace the bumper $568+. He said I would either need to have my insurance pay for it (file another claim), or I would have to pay. So now I am stuck with the bill to fix the issue. 2 stars because a simple phone call prior to modifying a new part would have saved this issue from ever happening. read more