My experience with Carvana was excellent - start to finish. I called a couple of times for clarifications and they provided clear information. CARVANA gave me an excellent deal. We went to them in Spring, TX where they are co-located with ADESA Auto Auction. We arrived quite early and checked in at the ADESA desk, hoping we might finish early. The person, without taking my name said CARVANA is in a different section but she would send them a message. An hour later, a different person did take my name and promised to send them a message. We watched the activity and figured out who the CARVANA Rep was who would work with our sale. 30 minutes later, I got a text from CARVANA confirming my appointment and I said I had already arrived. The Rep was still walking back and forth but we were the only people left in the waiting area - had to be us. She apologized - not her fault. The actual process was less than 10 minutes. They have the car, we have a check - waiting for it to clear. :). 1. Do not go early; 2. ADESA is not CARVANA. read more

Very easy process. Offer was higher than Cash for Cars. Would have given them 5 stars but they were unable to take our car at the point of sale. Sold it yesterday and it is still in front of house at 10:45am today. This is not a big deal except our Association does not allow over night parking on the street. read more

sold my car to these people and the check bounced. They don't have any money in their bank account.

The actual trade in and delivery process was flawless and easy. My only complaint was that our new car came with a tire that never should have passed their inspection. The tread was too worn and wires were sticking out. We requested an adjustment for the new tire we had to buy, but they have yet to respond. read more

Super quick and efficient. Great attentive staff. I sold my car to them and everything was done before me bringing in the car. They inspected it and wired me the funds after a successful inspection read more

Most efficient way to purchase a car or truck. No haggling, no mysterious finance manager. Plus an extremely thorough and expeditious process! Highly recommend! read more

Sold a car and it w!s so fast & easy. Sure beats trying to show it to indivuals . They gave us a fair price. We would recommend Carvana read more

Carvana gave me the best price for my car. The flatbed showed up on time, and the money was in my bank account the next morning. I couldn't have asked for a smoother transaction. read more

this is the 2nd time using Carvana to purchase car, the first time in 2017, the experience was good. but this time (2nd time) was really bad. the main issue is the Ford Edge 2024 that i purchased are missing a spare tire & accompany toolkit, this missing was not stated in the listing advertised . when reached out for a solution, Carvana only willing to compensate $100 (vs spare tire + toolkit cost more than $300~400). The mistake from Carvana is you should indicate the missing in the listing or provide a replacement solution instead of just $100. read more

No pushy salespeople, no nervousness about being turned down, i click on the car you want, upload documents and done. the car was delivered to my door. everything was taken care of. very good experience. read more

Quick fast straight forward and very cooperative. This was the easiest car buying experience I've ever had in my entire life. Since then I've been telling everyone how simple and easy it is. Thanks Carvana read more

Great experience selling my BMW X3 M40i to Carvana. Much easier do deal with than BMW of The Woodlands, who wasn't responsive at all, and not a low-ball hassle of working with AutoNation. The entire process was super easy, all necessary documents were uploaded, offer delivered and accepted before the time to drop off my SUV. Very seamless and professional process through all phases. There's clearly a reason they have 4.8 stars while the others are in the 2.5 yo 3.5 range. I highly recommend Carvana and think you'd be foolish to work with the others. My 2 cents. Greg T. read more

I was very happy with my purchase thru Carvana. I love my 2022 Honda HRV EX. Zaine was very professional. He delivered on time, paperwork was all set. Waited till I checked the vehicle thoroughly, and test drove it. read more

Carvana Spring - 2022 Honda HRV EX Sport - Car Buyers Near Me - Spring, Texas

Very straightforward. Completed short online questionnaire and got an offer for my car. It was much more than the trade in offered on a new car we were buying. Made an appointment and requested a check. Showed up at Carvana location, got the check after a brief inspection. Transaction took less than 5 minutes. Easiest car sale ever. read more

Best way to sell a car! Better value than anyone else. Marlin was fantastic, great interpersonal skills. Was such an easy process no waiting like Carmax or other dealerships, you set an appointment they check everything out right there with you and then give you a check, cant get much easier than that. Will do business again! read more

First let me say the process of buying and selling a car through Carvana is by far the quickest, easiest, car buying/selling process ever! in 45 minutes or less I had my previous car sold and new car bought! I took 2 stars away because the satelite/gps antenna was not workin. it was a very clear problem as it stated on the info screen in the car 'antenna problem'! Car delivery was on Friday, went thru 2 hours with Sirius coming to the conclusion it was definitely a car problem. contacted Carvana/silver rock and by the time they agreed to fix it for free I couldn't get it in to the dealer until Monday and it took 2 days for them to track down what the problem was! An unplugged antenna line in the middle of the roof liner!! Carvana should have known and fixed the problem before delivery! Other then that huge hassle and time without my vehicle Id buy from Carvana again! read more

Selling my car on line to Carvana I must say it was the easiest, no hassle, good experience I have ever done on the computer. I got a fair price for my car and completing the transaction was quick and stress free. I will definitely tell my friends about the great job Carvana has done. read more

I bought a car and sold one, Its was the easiest no pressure car purchase I have ever made in the history of car buying. I tried the Subaru dealer just before and I showed them the Carvana offer for purchasing my used vehicle and the one I was getting. I was told sell my used car there then come back and they would make a deal. Not in writing of course and with negotiation . Carvana made sure I knew, if I didn't like the car with in the 6 day try out period I could pick out a different one, up to 3rd time, then must keep or just return. And yes there is a shipping charge you have to pay but its up front and easy to see. I don't t have permanent plates yet ,I takes about a month I'm told. Doing the deal from my house is defiantly the way to go. If you don't like playing the dealer game and knowing they pay less for your trade in. Give this a try. I also sold a car to CARMAX , I like this better. I didn't need their financing so I cant say much on that. read more

All is well so far! The buying process was made easy the app provided great detail. The delivery process was quick and easy! The driver was kind and on time. read more

Our agent was great, carvana was great. Fair price on our vehicle we sold. Process took about 15 minutes once they arrived to take possession. 2nd vehicle our extended family has sold to carvana read more

Very professional and unbelievably fast. Sold my car and got the cheque with the exact amount estimated in less than 15 minutes including inspection of my car. great job read more

great price for my vehicle. easy and fast process throughout the selling process. I would use again

I just moved to Texas and had left my car behind as it had lots of miles on it. I don't know the area that well and Texas is huge and spread out, so going to all the dealerships to see any cars that might meet my needs was not convenient for me. Buying a car through Carvana was easy and pleasant for me. I found the car I wanted. It had been cleaned before delivery. The man (I wished I remembered his name) was pleasant and helpful. Buying a car didn't interfere with my work day and I believe I got a fair deal. read more

My car buying experience was absolutely wonderful! From the beginning to end. The communication was always on point and the information was clear and Straight forward. Thank you I will always Recommend you and use you any time.I need another car. read more

You guys did amazing. The delivery was great as f the car, I absolutely love. This is my second vehicle worth you guys. Just great!! Great cars, great prices, great customer service. read more

Carvana gave us an estimate of $17,800 for our vehicle; we had a small scratch and a manufacturer issue with the Entertainment System- a $65 repair or a $1000 dealership replacement. The process was time consuming but it was worth the time spent. Arrived at 8:30 and was done by 9:00 with check in our hands!! Always check Kelly Blue Book and make sure you are getting the correct information! Thank You Carvana! P.S. car loan was paid off with in 48 hours!!!! read more

Carvana Spring - SRX - Car Buyers Near Me - Spring, Texas

My car is everything I expected it to be. This is my first experience buying a car like this but my son and 2 neighbors have used CARVANA so I felt comfortable doing so also. read more

THE BEST CAR BUYING EXPERIENCE EVER!! It was quick and precise. I didnt have to deal with the hassle of going to different dealerships and waiting FOR HOURS to finish the close. Everything was done online! The vehicle I financed is just perfect for me! And watching my vehicle come down from the 'vending machine' was the icing on the cake! I was really ecstatic!! I wish I could share the video that was taken. I will (and have) recommend the Carvana buying experience to any and everyone! read more

Great service, car arrived earlier, took my tradein quick. The whole swap took less then 20 min. Thank you

This is my second experience with Carvana. The first was over 7 years ago and from beginning to end it was seamless. This second experience, not so much....I was replacing the first car that was totaled in an accident. The web site was the same and finding the vehicle I wanted with down payment and price was as well. When it came to the process, there were a few changes that made this VERY unpleasant. They should not tell buyers any delivery date upfront because as soon as the process is complete, at least 3-4 days are added to whatever was seen at first. Payment options for the down payment were not clear either. The first option they gave was to link my bank account. No problem as I have done that before thinking it was be an instant transfer but it wasn't. The ACH took 4 DAYS and with that delay I missed my first delivery date, so I had to rent a car to drive during that time Now this was my choice, but while waiting, I decided to switch cars and thought since the down payment was the same and since I had NOT taken delivery of the car, there would be no delivery fee....WRONG...the fee is nonrefundable, whether they move the car or not. So, I had to pay another delivery fee. Only after calling and asking about the ACH process, was I told I could have just gotten a cashier's check and sent a front and back image for immediate processing, which I ended up doing. Then I was told to download the app for updates on my delivery, which was supposed to be from 2:00 pm to 5:00 pm. At 4:00, I get a call that instead it would be after 6:00 pm and I could have stayed at work a full day if I had gotten that call sooner. Final delivery was after 6:30 pm (driver said 6:38 pm but came at almost 7:30 Given the mileage on the vehicle (yes I was aware of the high miles and chose it for that reason), I would have thought SOME kind of maintenance or service would have been done (oil change, transmission service, etc.) but nothing was done and I had to spend to get them done myself after seeing the maintenance history. To top it all, even though I signed up with a NEW email address, they tied my financing to a five year old email address that I haven't used so I had to call the company to correct it All in all, the experience was better than DriveTime (only because DriveTime still gives the "used car salesman" feel) but for my next vehicle, I will not be using Carvana again.... read more

It was easy to sell my car, but they knocked $1000 off my offer when I updated my actual mileage even though it was 1000 miles less than my estimate. Then, they charged $500 to pick the car up, excer they never mentioned that until it came time to achedule the pickup. read more

We've sold 3 cars to Carvana now and have had an easy and pleasant experience each time. They always offer more than the competitors and pickup/payment is a breeze. We've bought from them too, with no issues. read more

The first vehicle was delivered defectI've. check engine light on, rear view mirror always dark, paint was a disaster. Burned right through the clearcoat. Returning was a breeze. The paperwork was a nightmare. mine still shows I own the two vehicles and they have no process to fix this. I hope I don't have to try and explain where the money went because they were both cash deals. I think if it was financed they would have a better method. Getting hold of live people who can actually help is a problem as well. The replacement vehicle was truly outstanding though. of course the transaction sucked. But their error was in my favor. No wonder they are struggling financiall. read more

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It was the easiest most efficient way to buy a car I have ever experienced. It was so simple and Carvana was available for any questions. I loved it. read more

Simply one of the easiest things I've ever done. Filling out the information online took no time at all. Uploading information was very easy. Communication was on point.. Crew picked up my vehicle on time and spent maybe 15 minutes going over the car and doing a minimal amount of paperwork total time on scene probably 30 minutes. if you're looking to sell your car with no hassle, Carvana is the way to go. read more

The buying and pickup experience was great but the truck had some major recall issues and mechanical problems. Luckily the ford dealership was able to take care of it but I had to pay the extended warranty deductible read more

It was fast and easy no question ask from start to finish i love the process Carvana make it very simple with their up front prices and a variety of vehicles to choose from. read more

10 out of 10, I highly recommend. The process was quick and painless. I got pre-approved, picked my vehicle and about 35 minutes later I was the pround owner of a new car. The whole process was seamless. No sitting in a dealership for 6 hours faking a smile and forcing small talk. Wonderful. read more

Had a great experience selling my car to Carvana. It was easy from start to finish, very well documented, got all the help that I needed. Did everything online except for dropping the car, which was my choice by the way. Easy, quick, simple, got an honest price on my car. read more

I do love my car but there were faaaar more damage than listed on the website. when I brought it up, they advised me of the age of the car... I am fully aware this isn't a new car but the point of them showing the minor imperfections and leaving out the large one's kind of stinks. After paying a non-refundable 1200 delivery fee, I'm a bit more invested in the purchase which is why I kept it. Just wish i could a gotten something back on the additional damage on all 4 rims as well as the paint issues. read more