great experience, got way more for my truck than the dodge dealership and carmax and the new truck…read moreI bought is amazing. thank you again

I have purchased several cars from Carvana. My satisfaction is what keeps me returning. Carvana has…read morealways been customer oriented and completely transparent in all of our dealings. They completely eliminate the usual runaround when purchasing a car. Carvana will definitely sell me my next car, as they did my last four.

Easiest car buying transaction ever! Andy is personable and sold us a Honda Odyssey at a very fair…read moreprice. Would definitely do business with him again

So happy we found this car lot! After months of looking to purchase my daughter's first vehicle…read morewe finally found a trustworthy & reasonable place. Andy was extremely helpful, very knowledgeable of vehicles & easy to work with. Great customer service & reasonable prices. Would definitely purchase again from here.

Alicia was very helpful and professional, she was able to answer all of my questions with…read moreknowledgeable understanding. Polite and greeted me with a smile! Great speedy service!!!!!

I had the best customer service experience with Beverly today. She was so so kind. I've been…read morebattling depression & she was kind enough to ask how I was doing plus words of encouragement. Despite the computer issues today, she still provided excellent customer service & was very patient plus called me back as promised. That meant the world to me. Kudos to Beverly!

Chase in the morning system not working in the morning. Called after 12 and asked if the system is…read moreup and they said it was. When I went to the bank, sorry it's still crashed. Time to upgrade your IT system. If you can't bring the system back in an hour. You need to re consider your IT team. You are a bank, not a fast food business and we are in 2026. If you don't want to keep your infrastructure updated, you should consider shutting down. How do we trust you with our money??

I mostly use the ATM Drive up kiosk for my banking needs but the few times I went through drive…read morethru and it inside it has always been a good experience.

Been a member since 2010 and love my credit union and the branch manager! I wouldn't leave for…read morenothing!

I have been coming to this credit union for quite a few years and the reason I keep coming is…read morebecause of the excellent customer service. Jacob Rivas is the guy you want to ask for. He is polite, professional, and courteous. He is always very welcoming of anyone coming into the credit union and he is always willing to help with any banking service. Jacob is the prime example of what true customer service should be. Keep up the excellent work.

Slow, incompetent, and all up in YOUR business. I'm looking for a new bank. Don't waste your time…read moreat this location.

This location is experiencing assaults and robberies, the bank is well aware that their customers…read moreare getting robbed after leaving this branch. I was robbed today 6/9/2018 @11:57am Despite several customers reporting this issue they do not warn their customers nor get security. I am going to close all my accounts with this establishment ASAP!

Edit: Edit: emailed the email provided and did not receive a reply…read more Edit 2: They told me the shipped my car to a completely different city. They want me to pick it up there and the car is not operable. They want me to cover a 800$ tow I had a car loan that I paid every month for almost 2 years with no missed payments. One day my car was towed by a towing company by mistake out of the front of my apartment. I went to a tow hearing and the judge ruled for immediate release of the car. When I went to pickup the car they told me First Tech picked up the car and it was in their possession. I called first tech and they're charging me 2000$ in fees and threatening to sell the car any day if I don't pay in full. This is 4 times the amount the impound yard was charging me originally. The repossession department is not budging and their priority seems to be to sell the car. The car is not even running and at most will sell for 500$ since it's not even running. I want to pay the car in full 10,000$ plus interest so it doesn't make any sense from a business perspective for them. They must be getting some kind of tax break from this for them to be willing to ruin a loyal customer. I am reopening my small business and was hoping I could create a long term relationship with this credit union but now I am at risk of losing my car because of an illegal tow and my credit.

Jason Warren at First Tech Federal Credit Union is a top-notch associate with this firm. He is…read morehonorable, responsive and has never failed in helping me with my finances. Thank you Jason for always assisting in your most professional manner. Looking forward to many more years in our relationship at First Tech. Carol Daniel

Place is like a Walmart store 30 register lanes and only one open. Obviously they have no regard…read morefor customers time, one employee in the front and nevermind the help in the back coming forward to help.

Have had this bank for over 15 years. Recently (the past year or so) it has all went to hell and a…read morehand basket. I am closing all my accounts with them including checking, savings, credit card, and loans. I have had issues with my cards just not working and having to get 4 new cards in one year and friendly but entirely unhelpful support. My last straw was finally their lack of help after being a loyal and good standing customer of theirs for so long when I fell on some hard times. They were the only bank that was absolutely unwilling to help me during my time of hardship, while all other credit/loan companies went over and beyond. They have always taken all the money that they can as soon as they could and charged abundant penalties with no remorse. While they were not obligated to help me, given our history and that everyone else was happy to do so, I will not be back in the future as I begin to grow my family and business and would like to know that my bank is more friendly and supportive in the future. I have banked with capital one for almost as long via their credit line and have had nothing but good reviews, no fees, better support (both over the phone and virtually), better interest rates, more forgiveness and ability to work with me in pursuing my financial goals and obligations. I have now opened my debit and savings with them, and will not be back here.