Easiest car buying transaction ever! Andy is personable and sold us a Honda Odyssey at a very fair…read moreprice. Would definitely do business with him again

So happy we found this car lot! After months of looking to purchase my daughter's first vehicle…read morewe finally found a trustworthy & reasonable place. Andy was extremely helpful, very knowledgeable of vehicles & easy to work with. Great customer service & reasonable prices. Would definitely purchase again from here.

Horrible place to shop, they are rude, and the cars are raggedy as hell!…read moreDo not waste your money or your time, Beware!!!!

Don't expect anybody to come out and see if you need any assistance or questions with any of these…read morevehicles. It's really not a good sign when you've been walking around for about 20 minutes and notice half of the cars have one flat tire or the hood open for some reason. At least it's the home of the $500 down vehicles.

So I'd give this place a ZERO STAR Review, but Yelp doesn't allow for a ZERO Star Review. This is…read moremy second branch I e been to and both experiences were fairly different. I went to the first one at 5815 Gulf Fwy Suite B360, Houston, TX and was approved for a 10K loan but was not aware that some of the documents were necessary for approving the loan were not received. I had to travel back to Hawaii and was not aware that my ID was not properly uploaded into their documents and that even though Sylvia took a photo of my ID on her iPad, and I uploaded a photo into their portal as additional information requested. Long story short, I wasn't notified in enough time that my photo came out "blurry" and by the time I spoke to this branch and tried to submit the documents, the loan kicked out and gave me a declined notice. Keep in mind, I was already approved for 10K and was just missing my photo identification even though this branch took a photo of my identification at the branch. What also was upsetting was that every time I called this branch took speak with Sylvia, I kept getting the run around... and with the time difference between Hawaii and Texas, I was always missing her or she never returned my call, or their branch gave me some excuse that she left early or she wasn't there, which was frustrating. At the end of the day, after going back and forth with the branch, I learned that the "system" kicked me out and auto declined my loan due to not uploading my ID in time. Mind you, Sylvia was hard to get a hold of during this entire process and while I was in Hawaii due to a family situation with my parents getting into a car accident. I am back here at this branch and wanted to try and give them another chance at applying for a loan. It's the holiday season and a loan would help out as far as Christmas shopping and staying ahead with our bills. I walk in and speak to Juana who takes my information. I also ask her about the Military SCRA department and she goes on to tell me that as long as she has been here with OneMain, they have never heard of offering a lower rate with being Active Duty Military. Her branch Manger chimed in and said that she's been with OneMain for 5 or so years and never heard of that. I begin to tell them that they may be misinformed because my husbands loan and the loan that I previously had was under a lower rate to due my husband serving as active duty. She (the branch manager) kept insisting that my information was incorrect. And we both eventually leave it alone after I stated that the current loan that my husband has and the previously paid off loan I had was under a lower military rate. She (Juana) asks for all the other information, like how Sylvia did and proceeded to tell me after all my documents were in that I was offered a 13K loan with a 27% interest rate, or somewhere around there. Mind you this was after everything was uploaded and we are sitting at one of the first desks as you enter this establishment . Juana then walks me to the back office to finalize everything. I was in the phone with the OneMain Financial Branch in San Antonio, as we have a loan out with them and are almost done with paying it off making a payment to the San Antonio Branch. And asked if they can provide me the Military Rate Department or their SCRA department and the San Antonio location was happy to give it to me @1-844-859-1878. Since I'm in the phone, Juana keeps walking back and forth from her front office desk to the room in the back where she put me in. Here I am thinking wow, great...I came in requesting for a 15K unsecured loan and they offer a 13 K loan. Not bad and could be worse, right!?!? So I walk out to inform Juana that I'm finally off the phone and she comes back into the room in the back where she brought me. She then proceeds to tell me that based on the information I provided, I was only able to get an unsecured loan amount for 4K. I didn't understand that after providing all the documents, the loan offer went from $13,000 to now only $4,000. I was flabbergasted to say the least!! And instinct was telling me to just decline and walk off, but they already made a HARD PULL on my credit l, so I decided to sit and hear out the terms of everything. So as she was going over the documents with me, she was a bit forceful and aggressive when I asked her why on the computer screen did it say that I was putting my car as collateral? She was like, I need toy to click this option to see the offers!! I was like ok - first you tell me 13K, now I'm down to only 4K and the PC screen shows that I'm putting my car down as collateral for a 19k secured loan? I'm now all sorts of confused. And instead of being pissed off with the 4K offer and just walking away, I decided to go ahead and take it, since they already made a hard pull on my credit (offering me an initial 13k when my credit was pulled (after receiving notification from my credit

From the owner: OneMain Financial has been a trusted personal loan lender for more than 100 years and is proud to…read morehave served millions of customers nationwide. Get a personal loan to help with debt consolidation, home improvement, major purchases and more. Our local team is ready to work with you one-on-one to find a solution that works for you.

Just finished purchasing a 2025 Explorer Platinum and could not have been more pleased with the…read morecustomer service of Clinton Chandler, our Sales Consultant, and the rest of the team. Clinton had found exactly the vehicle I was looking for and brought it in himself. The whole process was quick and smooth.

We went to buy a car at the advertised online price. Once we went in we were told about almost…read more$3000 worth of add ons that drove the price up. Apex GPS $995, windshield protectant $699, dent removal $ 495, paint and interior protection $499. The first 2 mentioned were already put on the vehicle and not included in the online price and we would be forced to pay for these things we didn't want. In another review they responded " We offer value-added options, as most customers find tremendous value in the offerings. If there was an option that was not already attached to the price of the vehicle, they are just that...options." These most certainly were not options and we walked away. See the attached texts from the dealer. For future customers, this is an illegal practice deemed by the Federal Trade Commission and you should, as we did, report this to the Department of Motor Vehicles. As you can see in the photos this is in fact their sales practices. Very disappointing to go all that way for such awful business

Been a member since 2010 and love my credit union and the branch manager! I wouldn't leave for…read morenothing!

I have been coming to this credit union for quite a few years and the reason I keep coming is…read morebecause of the excellent customer service. Jacob Rivas is the guy you want to ask for. He is polite, professional, and courteous. He is always very welcoming of anyone coming into the credit union and he is always willing to help with any banking service. Jacob is the prime example of what true customer service should be. Keep up the excellent work.

Well, I sold you this exact car to CARVANA on 03/11/2026. On 03/27/2026 I bought is back less the…read moreMercedes Benz floor mats, the cigarette lighter and the passenger side cargo net. The floor mats and lighter have been replaced at a cost of $358.96 but the net is gone forever. I sold the car to you for $ 23,200 and bought it back for a little more.

Carvana Review - Great Service, But a Few Disappointing Surprises…read more My overall purchasing and trade-in experience with Carvana was smooth, and I want to highlight the exceptional service I received from my concierge, Darius, and his assistant, Paul. Every time I called into the center, the representatives and supervisor were also incredibly helpful and professional. Their customer service is definitely a strength. I did, however, remove one star due to a few issues with the vehicle itself. When the car arrived, there were paint defects on both sides that were not advertised online. I submitted photos of the damages, but Carvana only provided compensation for detailing based on one side, even though both were affected. On top of that, the car arrived needing an oil change, which was frustrating--especially since I purchased the extra protection package that supposedly includes oil changes. I ended up having to pay out of pocket for the oil change and was told I "should be reimbursed" after submitting receipts, photos of the oil level, and going through a review process. Honestly... what? That part of the experience felt unnecessarily complicated. I still haven't gotten the detailing done because I'm trying to find a shop that fits within the amount they offered. All in all, the process itself was seamless and the staff were wonderful--but the condition of the car upon arrival and the back-and-forth over reimbursement kept this from being a truly 5-star experience.