Purchased a Nissan 350Z from Lone Star Auto Center in February 2022. Work with George and Tony they…read morewill do a great job by answering any questions and going out of their way to ensure you are comfortable in making a purchase. Car is in great shape, what they informed me about the condition of the vehicle was verified by a mechanic. They even helped me get it shipped to Atlanta at a very good rate. I would definitely recommend working with this dealership.

I just picked up a Ford F-150 from this place. The finance manager was more than willing to go…read moreabove and beyond to make sure I get the best deal possible. They took care of me from the moment I walked in to the place, the customer service was unmatched compared to other cooperate dealerships. I will continue to go here first for a vehicle if I need one, and would also recommend this place for anyone who is looking to buy a used car.

So happy we found this car lot! After months of looking to purchase my daughter's first vehicle…read morewe finally found a trustworthy & reasonable place. Andy was extremely helpful, very knowledgeable of vehicles & easy to work with. Great customer service & reasonable prices. Would definitely purchase again from here.

!!!!! PLEASE READ BEFORE BUYING!!!!!…read more We bought a 2017 BMW from here in March, and I wish I would have listened to my gut about this place. The night we were driving the car home (right after purchasing) the drivetrain error came on along with the check engine light. I immediately text Tyler, our salesperson. It was a Thursday and he told us to bring it on the following Monday. Of course once you drive off of the lot they treat you like they could care less. They had the car the whole day and when we called before closing to see what the deal was, they just said the light wasn't on. Driving home, the light and error came back on. We've spent thousands of dollars just trying to get estimates and attempts to at least get it drivable. My son is heartbroken as we all are. He can't even take the college courses he needs to because his new car isn't safe. The consensus is that the BMW needs a full engine replacement which is way more than what we owe on it. It has been driven less than 2000 miles over six months....mostly from taking it to repair shops. The car has been sitting in the front of our house collecting dust for months while we still owe 12k plus insurance. In the grand scheme of things, this is minor, but we were also promised a replacement interior door panel which never arrived. It's a shame that a business like this is able to continue taking advantage of people. We were told by Tyler that the car was in great condition. I do believe they violated the DTPA. They either knew the issues or just bought it straight from eBay or somewhere and never inspected the vehicle. I have text messages with proof the lights were on on the date of purchase. We are in the process of seeking legal action so please feel free to reach out if you have a similar experience with Crown Auto. Slevasseurart@gmail.com

BEWARE!! I purchased a Ford Fusion in April. I have had my car in the shop twice.... one for a head…read moregasket and NOW for a new fuel pump. DO NOT BUY!!

my daughter was sold a vehicle that was titled and now we are stuck with a payment for a car that…read morecan't be driven. Don't trust what he tells ya

I had the car for 2 days and the alternator went out got home to discover a buster front engine…read moremount, had a small oil leak also. The attendant insulted me by accusing that I was trying to use him for a rental. I came here because I believed in this place, from a previous experience. Car may look good but don't let your eyes fool you. They don't try to help.

I was looking for a cheap car for my nephew. I didn't think much of this place from the outside…read more But once I stopped in and started looking at the cars i was shocked by the high quality of vehicles they had. I ended up giving my nephew my old car and I bought one for my self from Athena auto sales. Very good cars and great customer service. I would highly recommend this place!

This is the worst possible place to buy a car from. They act like they are willing to help and then…read moreturn around and screw you. I bought a car with a check engine like on because they said they couldn't legally sell the car with the check engine light on and to bring it back in and they would fix it. When I returned all of the sudden there was nothing they could do for me, I was on my own. Then the "mechanic" just became a detailer when I came back. Don't trust them, she was also very very unprofessional!

Will tell you how willing they are to work with you with on any of the cars problems. When you go…read moreback they will just bring up they are sold as is and you are on your own. Will tell you anything about the car to get you to buy at it. Their mechanic turns out to be just a detailer who knows things, but they won't tell you that until after the fact. Almost everything they told me before about the car has turned out to be the opposite

They work quickly and are very friendly, when you get there you should meet Samese. He is very…read moreenthusiastic about helping people

First off sam wanted to say there wasn't in-house finance but then it changed to two cars then…read morelater on said they Were able to finance all of the cars on the lot but obviously there's interest. So after looking for about 15 minutes I decided to test drive a Kia four-door standard and it had a flat tire and check engine, he could only do a 3000 mile or three month warranty even though I was planning on paying full in cash and then proceeded to try and talk me into his personal in-house finance. Finally after I pulled back into the lot post test drive the car literally started dying while I was in neutral E brake on sitting in the spot it smelt like it was fixing to catch on fire I asked him to hook up the computer to get the reading code and it said it was misfiring in multiple places why would they put a car out in front knowing the condition of it and then trying to sell it for the Kelley blue book top price LMAO. After saying something about it Sam and a mechanic started arguing with me saying "where else in America could you go buy a car" for someone who wants to take my money they're pretty bad at it. Do not recommend!

Mike, was fair to deal with and treated me with honesty…read more I would recommend him. Especially for older model Jeeps or diesels engine European models.

WARNING: CARS HAVE MAJOR ACCIDENTS. OWNER, MIKE, DOES NOT PROVIDE CARFAX. When asked why he said,…read moreit costs me $600/mo ! What a joke. Any used car dealer don't give you full carfax and maintenance report is a RED FLAG. He told me the 2014 Jeep had no accident. While test drive he did not let me get on highway. I felt the car is vibrating on high speed, he said is traffic now !! I Bought the Carfax and see what I found ! 2 MAJOR ACCIDENTS. On the Roof as well. The car was almost SALVAGE, flipped over. He was trying to trick me 100%. Not a loyal, transparent business. He buy cars with major issues from auction, mainly diesel engines because he is a diesel mechanic. Just make them running and sell them a little under price if market WITHOUT GIVING CUSTOMER CARFAX. Also his son writes FAKE REVIEWS for this business. STAY AWAY.

Very easy no hassle car buying Kandi was amazing…read moreAnd financial department was amazing also Would recommend Rivera Auto Group to any one Thank you

This was a very great place that I do recommend to anyone trying to finance a car. The process is…read moresuper easy. Car salesman Yuna is very friendly and works very hard. Also Walter is the man and gets to work to find the vehicle that fits what's going on in your life. I like my new 2013 Dodge Ram already!!

My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered my numerous…read morequestions and when the paperwork was complete there were no extra or hidden fees. My finance manager, Margaret, was also pleasant and well-informed. She explained the protection and maintenance plans clearly and concisely. I purchased a Jeep Grand Cherokee on a Friday afternoon around 4:30 pm and was able to retrieve the vehicle the next day after it was detailed and filled with gas. The experience was less-stressful and easier than any of my previous vehicle purchases with no pressure at all. Roger even gave me a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

**BEWARE! Avoid AutoNation Chrysler Dodge Jeep Ram Spring.**…read more I am a retired 100% disabled Navy veteran living on a fixed income. This 2021 Ram Limited 1500 is the last vehicle I will own. I bought it new from Ram in May 2021 for nearly $75,000 because the manufacturer markets it as a high-end luxury truck. I expected AutoNation Chrysler Dodge Jeep Ram Spring at 21027 Interstate 45, Spring, TX 77388 to stand behind it. After three visits I am warning others to stay away. Their prices run about 30% higher than other shops in the area. I learned that the hard way on a simple oil change shortly after moving here. My second visit was for the well-known leather dash separation problem that affects many 2019-2021 Limited trucks. After waiting more than 30 minutes just to speak with a service writer, I was given false assurances. The representative promised to open a service request and said I would get a text with next steps. I left thinking the issue would be handled. No one ever contacted me. Months later I returned to follow up. After another long wait I met a completely different attitude. The representative was dismissive, said the dealership was not responsible, and quoted a repair that would cost me a significant amount of money I cannot afford. They took my information and photos and again promised "someone will contact you." No one did. I am here today only because of a mandatory recall. If I had any choice I would never come back. When service was finished, a man called my name, handed me a piece of paper, and said they were done with my truck. He never introduced himself. He turned and walked away without saying "follow me" or offering any explanation. I followed him out of the customer area to my vehicle. He handed me the key, said "have a good day," opened the door, pulled the service tag off the rearview mirror, and started walking away again. I had to stop him and ask what they actually did. He said they "completed the recall notice." I asked directly what that meant. He replied that they checked it and noted it was "good." That is the entire explanation I received. My assumption is the technician determined the truck was not affected and no work was performed. He appeared to expect me to read his mind. I left the dealership hoping I never have to return. This is disappointing and concerning. The pattern is the same every visit: long waits, empty promises, dismissive staff, and zero communication. Their reviews show this is not an isolated incident. It is how this store operates. This is a widely documented manufacturing defect on the dash. Ram has not issued a recall for it and this dealership will not repair it at their expense. On a fixed income, paying several thousand dollars out of pocket for a known problem on a $75,000 "luxury" truck is a real financial hit. The extra stress of the runaround, the wasted time, and the worry about paying for a repair I should not have to pay for has worsened my service-connected anxiety and health issues. The dealership's 2.3-star rating matches what I experienced: poor service, no follow-through, and no willingness to stand behind the product unless they are forced to. I rarely write reviews. I am writing this one so other veterans and fixed-income owners can save themselves the money, the frustration, and the extra stress. Do not buy here and do not bring your vehicle here for service.