If you drive a Toyota, I highly recommend this service department. It's cheaper for me to get an…read moreoil change and tire rotation at this dealership than just about all of the major oil change places and what's great is they use Toyota parts and update everything to Carfax. I typically show up with no appointment and I'm in and out in about an hour or so. Obviously, if you show up at peak time, or on a Saturday, it can take longer. There's a Taco Cabana within walking distance, so I typically walk over there, have a few margaritas, walk back and I'm out the door. If that isn't your thing, they have several nice, large waiting areas with complimentary fountain drinks and coffee. The customer service is just outstanding! I've been coming here for several years and have never had a negative experience. Every service representative that I've delt with has been a pleasure and on many occasions, have surprised me with a coupon or discount that I wasn't expecting. I will always drive a Toyota and as long as I live in this area, I will always give my business to this dealership.

I bought a Toyota Tacoma and with out my consent the dealership charged me with an extra charge of…read more$4k security system and $3800 for a bumper to bumper warrant, and $1500 gap insurance. Ive informed the dealership, but nothing has happene. So disgraceful. Don't buy from her.

The staff there is very friendly and nice. I believe I spoke with Eric. He was a pleasure to work…read morewith. I do recommend him if you're looking for a car. However, they do have one major problem. The selection of cars is very small. Also, there's cars on the lot but apparently they haven't been looked over yet. I wanted to buy a vehicle same day but the car I wanted to look at hadn't gone through the process of going through the shop yet. I didn't understand how they couldn't just look at it the same day and see if there were any issues with it. I called back a couple days later to see if it was available and it still wasn't processed through the shop. How long does it take? By the time they have the car ready I've already purchased another vehicle.

Long story short: do not buy a car or have any work done by these people; NexCar can't even do an…read moreoil change right and will expect you to pay for it. I bought a car from NexCar in July 2025, and I just got around to changing the oil on it. I found that the technician at NexCar cross threaded the drain plug (this damages the oil pan, leads to oil leaks, and can put metal shavings in the oil), and I know NexCar did this because they change the oil on all their cars. To remedy their mistake, some gorilla put RTV silicone all around the plug and WAY over tightened it (this further damaged the pan and can put silicone in the oil). I immediately took pictures and videos of their horrible repair and got a repair quote from a local shop. I sent these to Beto, a service representative, and he took days to respond after repeated calls. Today, after the car has been waiting in a shop for three days, I called again just to be informed by the owner that the cars are sold "as is" and they won't pay for the repairs. If I bought the car from someone on Facebook, I would assume such risks. However, this was an established business with seemingly good reviews. NexCar strung me around for a week waiting an answer and repeatedly ignored my calls. What NexCar did was crooked, and businesses like them give used car dealers a bad reputation. If I could leave a 0 star review, I would.

YELP Review for Hunter Cavieves - North Freeway Hyundai…read more 20440 I-45 North Spring, TX 77373 North Freeway Hyundai I45 I went to look at Hyundai vehicles back in late December '25 and Hunter Cavieves came over and assisted me with looking at different Hyundai models. I went in to look at one particular model and before I knew it he had me looking at others. He was a great help at giving me different options and I even test drove several different models. I narrowed it down to a 2026 Tucson and he also assisted in getting my price as to what I was willing to pay. I finally decided which one I wanted and it was actually parked in the showroom floor with a fancy red Christmas ribbon on it. I came by later that evening with my youngest daughter and finalized the purchase. He has been the greatest and biggest help and I highly recommend working with him. I have been driving it for 8 months now and I am really impressed and enjoying my Tucson. I enjoy everything about it and have been on short road trips and it's been great. The ride is very comfortable and it's also loaded with many features. The stereo sounds awesome too! I really like the screen set up and all the cameras and its different angles. I stopped by to get an oil change at the dealership and Hunter saw me and came by to see how everything was going. I can't brag enough but he is a great person and very friendly. He is currently working in the OnLine Sales Dept and his office is in the front showroom floor. If you're interested in looking at vehicles I highly recommend talking to him. My two previous Service Dept visits were also great. My visits were for an oil change and also a system update. Audry and Mia were very friendly and kept me updated as to what the service Dept was working on and approximately how long the work would take. I found out that Mia is no longer working there but just wanted to also brag about her as well. I feel that my 2026 Tucson is a great vehicle and it's a solid one!

My experience with North Freeway Hyundai was absolutely terrible, and I would seriously think twice…read morebefore taking my vehicle there for service. I brought my vehicle in for what should have been a routine oil change, tire rotation, and windshield wiper replacement. When I picked up my vehicle, I discovered that my windshield had been cracked. The crack was not there when I brought my vehicle in. I immediately contacted the dealership, and I was told that they needed to review their cameras to determine whether the damage was already there before I arrived. I know for a fact that it was not. I went back to the dealership the following day at 12:00 PM, as I had discussed with my service advisor. I ended up sitting in the lobby for two hours because I was told the service manager, Brandon Burris, was at lunch. Despite the fact that I had already communicated that I would be there at noon, no one seemed prepared to address the situation. Eventually, we had to go looking for him ourselves and found him in his office. When he finally spoke with us, I found his response to be extremely disappointing. There was no apology, no real sympathy, and no sense that he understood the inconvenience this situation had caused me. He also didn't explain how it happened or why I waited 2hrs in their lobby just for them to tell me they can't do it today. Instead, I felt like I was being rushed out of the dealership. I was told that I would need to bring my vehicle back on a Tuesday or Thursday, because that is when the glass technicians come. I explained that I work and that those days did not work with my schedule. I then asked whether a rental vehicle could be provided so I could continue handling my responsibilities while my vehicle was being repaired. I was told no, and I was told that the windshield crack was not considered a safety hazard -- despite the fact that the crack continues to spread. What makes this even more frustrating is that I now have to make additional trips to the dealership to correct a problem that did not exist when I brought my vehicle in for service in the first place. The technician, Kevin Maxwell, failed to report the incident to his manager. That means I had to be the one to discover the damage and bring it to their attention. Whether it was an oversight or something else, from a customer's perspective, that is extremely concerning. To make matters worse, I still had to pay for the services performed, and I have not received any restitution for the damage or the additional time and inconvenience this situation has caused me. The most disappointing part has been the lack of empathy and accountability throughout this entire experience. Mistakes can happen, but what matters is how a business handles them. I expected North Freeway Hyundai to acknowledge the situation, take responsibility, and make the process of getting it resolved as easy as possible. Instead, I felt like I was being treated as though I was the inconvenience. I came in for routine maintenance and left with a damaged windshield, additional trips to the dealership, more time taken away from work and my personal responsibilities, and a customer-service experience that made the situation even worse. If you value your time and expect your vehicle to be handled with care, I would strongly recommend doing your research before choosing North Freeway Hyundai for service. My experience was extremely disappointing, and I would not return for service based on how this situation was handled.

** Absolutely Fantastic Experience at Planet Ford Spring!**…read more I can't say enough great things about Planet Ford in Spring! Salesmen Cameron and Sal were outstanding, but the absolute greatest is Charles, head of the Sales department -- this man is a legend! Not only did they get my husband into a gorgeous 2026 F350 (that truck is incredibly sexy!), they went above and beyond to match us in vehicles. Charles even found a 2025 Bronco Raptor tucked away in the back that hadn't even made it to the sales floor yet -- still covered in plastic! It was like Christmas morning. We've now purchased 6 or 7 vehicles from Planet Ford over the last 11 years and will absolutely keep coming back. We've already sent friends their way and will continue to do so. Charles, I absolutely love working with you -- I owe you some BBQ very soon! Thank you Cameron, Sal, and especially Charles for making this such an amazing experience. Top-notch service from start to finish! Highly recommend!

Randall Reed's, Planet Ford in Spring is doing their part to save lives. Come in an hour before…read more4:30PM to donate. They've got goodies and then donation goodies...I do believe you'll be pleased with their selection.

My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered my numerous…read morequestions and when the paperwork was complete there were no extra or hidden fees. My finance manager, Margaret, was also pleasant and well-informed. She explained the protection and maintenance plans clearly and concisely. I purchased a Jeep Grand Cherokee on a Friday afternoon around 4:30 pm and was able to retrieve the vehicle the next day after it was detailed and filled with gas. The experience was less-stressful and easier than any of my previous vehicle purchases with no pressure at all. Roger even gave me a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

Extremely Disappointed With the Service After the Sale…read more About a year ago, my father purchased a beautiful 2024 Buick Envista from AutoNation in Spring. While we love the appearance of the vehicle, unfortunately, we have experienced multiple mechanical issues, and trying to get assistance with the warranties on this vehicle has been an absolute nightmare. The original bumper-to-bumper warranty has expired; however, the vehicle still has a powertrain warranty as well as an additional GM/GMC protection warranty that was purchased with the vehicle. For the past TWO HOURS, I have been calling back and forth trying to simply determine what coverage applies to the vehicle and where it needs to go for service. GM/GMC directs me back to the dealership. I call AutoNation and get transferred from person to person, with no one seemingly able to provide a clear answer. At one point, I was even directed to call Chevrolet, which makes absolutely no sense to me considering this is a Buick purchased from AutoNation. This is TERRIBLE customer service. There was certainly no confusion when it was time to sell the vehicle, sell the additional warranty, complete the paperwork, and accept payment. But now that there is a mechanical problem and we actually need assistance with the warranties that came with and were purchased for this vehicle, suddenly no one seems to know who can help. Customers should receive the same level of attention AFTER the sale that they receive when a dealership is trying to earn their business. I have called repeatedly, been transferred multiple times, and left voicemails, including for management, and I still have not received the assistance I need. After spending hours trying to get a straightforward answer regarding a vehicle purchased from this dealership, I am beyond frustrated. I am requesting that someone from AutoNation Spring management contact me as soon as possible, review the warranties attached to this vehicle, and provide a clear resolution regarding where the vehicle needs to be serviced and what coverage applies. Selling the vehicle should not be where customer service ends.

Just picked up a Ferrari from Matt, Gary and Cody. Couldn't be happier with my purchase. They are…read moregreat car guys. This was my 5th car purchase with Exotic cars of Houston. Great people and great cars.

Incredible service and incredible car from randy McCall and the team at exotic cars of Houston…read more Very accommodating to my time and schedule. Great finance options and easy closing. This is my second car from randy. The trust level I have in this team I realized after closing I never started or test drive the car. Randy and team know the cars and quality and are always forthcoming about the vehicles. Many more to come with the great quality cars they have.

I purchased a vehicle online from Uptown Imports after being assured by Angello that everything was…read morein good condition. However, upon receiving the car, I discovered multiple issues that were not disclosed prior to the sale. The audio system is defective, with severe distortion even at low volume. I specifically asked about the radio as it looked like it was post-factory installed. The vehicle came with only one key, which was in terrible condition (I'd rate it 7 out of 100). On top of that, the car was never detailed before it was shipped -- the interior was dirty, and the engine bay was filled with leaves and debris, which is shocking for a vehicle with only 38,000 miles. The doors had glue all over them as someone had taken them apart and tried to put them together. None of this was mentioned beforehand and the list can go on! I contacted Angello immediately to address these issues, but after multiple attempts, I've received no response except "I will forward your message to the director" I got a loan for the can and cannot register it in California because Uptown imports did not send the pink slip to the DMV or to the bank (as they are supposed to) Eventually they ended up sending it to me! (WHAT?) How are they in business of selling cars if they don't even know what to do with the pink slip?! This level of communication and customer service is completely unacceptable. If a business can't stand behind what it sells--or even respond after the sale--that speaks volumes. I've waited long enough for a resolution and am extremely disappointed in how this was handled. Buyers... beware!

There is a great team at this dealership! I lost my car in May due to a hit and run driver. No one…read morewould help me get into a car. This dealership looked at my numbers and presented me with several options that I qualified for. I was in my new car in a matter of hours over two days. The SUV I'm in now is everything I could dream for in a replacement to my totaled car. I truly thank this company a lot for their help!

Purchased a Nissan 350Z from Lone Star Auto Center in February 2022. Work with George and Tony they…read morewill do a great job by answering any questions and going out of their way to ensure you are comfortable in making a purchase. Car is in great shape, what they informed me about the condition of the vehicle was verified by a mechanic. They even helped me get it shipped to Atlanta at a very good rate. I would definitely recommend working with this dealership.

I just picked up a Ford F-150 from this place. The finance manager was more than willing to go…read moreabove and beyond to make sure I get the best deal possible. They took care of me from the moment I walked in to the place, the customer service was unmatched compared to other cooperate dealerships. I will continue to go here first for a vehicle if I need one, and would also recommend this place for anyone who is looking to buy a used car.

Traded my SQ5 for an all new Q5. Amazing vehicle, with a high bar set by the SQ5…read more Salesman Jon Niskanen handled both deals, and was GREAT! The Q5 is phenomenal, super comfy, luxurious, and tech-loaded -- with easy interfaces and user-friendly voice control ("Hey Audi" does most things not phone-related.) Strong recommend Audi North Houston. Steering recommend, my highest, for Jon Niskanen. Easy negotiation, great car, zero pressure dealership.

I went to get my oil change April 2 and paid 215 dollars and was told there no leaks or issues with…read moremy vehicle and after that I noticed I had a small oil leak and took it to a different Audi dealership and said that the north location put on my parts wrong! And was talked down to by a different advisor that was not even helping me with my vehicle