Long story short: do not buy a car or have any work done by these people; NexCar can't even do an…read moreoil change right and will expect you to pay for it. I bought a car from NexCar in July 2025, and I just got around to changing the oil on it. I found that the technician at NexCar cross threaded the drain plug (this damages the oil pan, leads to oil leaks, and can put metal shavings in the oil), and I know NexCar did this because they change the oil on all their cars. To remedy their mistake, some gorilla put RTV silicone all around the plug and WAY over tightened it (this further damaged the pan and can put silicone in the oil). I immediately took pictures and videos of their horrible repair and got a repair quote from a local shop. I sent these to Beto, a service representative, and he took days to respond after repeated calls. Today, after the car has been waiting in a shop for three days, I called again just to be informed by the owner that the cars are sold "as is" and they won't pay for the repairs. If I bought the car from someone on Facebook, I would assume such risks. However, this was an established business with seemingly good reviews. NexCar strung me around for a week waiting an answer and repeatedly ignored my calls. What NexCar did was crooked, and businesses like them give used car dealers a bad reputation. If I could leave a 0 star review, I would.

Will NEVER purchase another vehicle from them actually plan to give them BACK there vehicle due to…read morethe disrespect I encountered with there billing office because of a 4 day late payment when I've been faithfully paying them $480 every 2 weeks for the pass year and have NEVER been over 1 week late they will threaten you cuss at you and hang up in your face oh and don't believe the reviews they ask you to make those when you purchase the car

Outstanding purchase experience!!! Joey was a fantastic salesman. He asked great questions. He…read morelistened. He worked to find us the right vehicle, we got a fair price and the finance department was super helpful. Make sure you go see Joey Perri at North Freeway Hyundai in Spring. He will treat you very professionally and will find exactly what you need. Paul

Outstanding job by the service department... said no satisfied customer ever…read more I brought my car in for a recall after being encouraged multiple times to have the service completed at this dealership. When my vehicle was returned, it had 1 mile of fuel remaining--not one gallon, one mile. I understand that dealerships don't normally fill up your gas tank after service, but when the service manager, Clay, specifically promises that the vehicle will be fueled before it's returned, I expect that promise to be kept. Instead, I was left wondering if I'd even make it to a gas station. Thankfully, I have AAA and was able to get two gallons of gas delivered. Without that, I could have easily been stranded. What made this experience even worse was the complete lack of accountability. No courtesy call to let me know the fuel level was critically low, no apology, and no effort to make the situation right. I even would have been willing to meet someone at a gas station with the loaner vehicle to put gas in my car if they had simply communicated. Instead, Clay suggested that I drive all the way back to the dealership in Spring to have them fill it up--even though he knows I live in Katy. That would have meant wasting a significant amount of gas just to correct a mistake the dealership made. Customer service is about keeping your word and taking responsibility when something goes wrong. Unfortunately, I experienced neither. Very disappointing.

This review is for Leo the sales rep…read more I did NOT but a vehicle from Leo despite coming in 3 times and doing a deposit But that is the point of this review because Leo still treated me like a person even after he realized he was not getting any money from me because the price of the vehicle didn't go down enough to justify the 6% interest rate Highly recommend Leo

** Absolutely Fantastic Experience at Planet Ford Spring!**…read more I can't say enough great things about Planet Ford in Spring! Salesmen Cameron and Sal were outstanding, but the absolute greatest is Charles, head of the Sales department -- this man is a legend! Not only did they get my husband into a gorgeous 2026 F350 (that truck is incredibly sexy!), they went above and beyond to match us in vehicles. Charles even found a 2025 Bronco Raptor tucked away in the back that hadn't even made it to the sales floor yet -- still covered in plastic! It was like Christmas morning. We've now purchased 6 or 7 vehicles from Planet Ford over the last 11 years and will absolutely keep coming back. We've already sent friends their way and will continue to do so. Charles, I absolutely love working with you -- I owe you some BBQ very soon! Thank you Cameron, Sal, and especially Charles for making this such an amazing experience. Top-notch service from start to finish! Highly recommend!

My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered my numerous…read morequestions and when the paperwork was complete there were no extra or hidden fees. My finance manager, Margaret, was also pleasant and well-informed. She explained the protection and maintenance plans clearly and concisely. I purchased a Jeep Grand Cherokee on a Friday afternoon around 4:30 pm and was able to retrieve the vehicle the next day after it was detailed and filled with gas. The experience was less-stressful and easier than any of my previous vehicle purchases with no pressure at all. Roger even gave me a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

If i could give this place 0 stars i would! We are first-time car buyers, and unfortunately our…read moreexperience was disappointing. When we first arrived, I sat outside for nearly an hour and walked around the lot without being approached by a single salesperson. Eventually, I had to go inside myself to get assistance. The buying process itself wasn't terrible, but our salesperson, Omar, seemed very disengaged throughout the entire experience. He rarely spoke to us or made any effort to explain things. As someone who has worked in sales before, that is not what I would expect from someone trying to earn a customer's business.After completing the paperwork, we took the car home and thought everything was finished. A few days later, while both my boyfriend and I were at work, we started receiving nonstop calls from Omar and Muhammad. When I finally had a chance to answer, Omar told me, "If you and your boyfriend don't sign this right now, we're going to repossess the car."I was extremely confused. We were in the process of adding me as a co-signer, and as a 19-year-old first-time buyer, I had never gone through this process before and didn't fully understand what was happening. I told them I could sign immediately, but my boyfriend was eight hours away at work and could not.I was then told that if he did not sign within an hour, they would repossess the vehicle. Rather than calmly explaining the situation or working with us, we were met with threats and pressure. It felt as though Omar and Muhammad were more concerned about covering themselves and avoiding trouble than helping their customers.We worked very hard for this vehicle, and being threatened with repossession over paperwork that we were actively trying to complete was completely unprofessional and unacceptable. First-time buyers should be treated with patience and respect, not intimidation. If you're a first time buyer i suggest not going here!

This is the worst possible place to buy a car from. They act like they are willing to help and then…read moreturn around and screw you. I bought a car with a check engine like on because they said they couldn't legally sell the car with the check engine light on and to bring it back in and they would fix it. When I returned all of the sudden there was nothing they could do for me, I was on my own. Then the "mechanic" just became a detailer when I came back. Don't trust them, she was also very very unprofessional!

Will tell you how willing they are to work with you with on any of the cars problems. When you go…read moreback they will just bring up they are sold as is and you are on your own. Will tell you anything about the car to get you to buy at it. Their mechanic turns out to be just a detailer who knows things, but they won't tell you that until after the fact. Almost everything they told me before about the car has turned out to be the opposite

Just picked up a Ferrari from Matt, Gary and Cody. Couldn't be happier with my purchase. They are…read moregreat car guys. This was my 5th car purchase with Exotic cars of Houston. Great people and great cars.

Incredible service and incredible car from randy McCall and the team at exotic cars of Houston…read more Very accommodating to my time and schedule. Great finance options and easy closing. This is my second car from randy. The trust level I have in this team I realized after closing I never started or test drive the car. Randy and team know the cars and quality and are always forthcoming about the vehicles. Many more to come with the great quality cars they have.

My experience here was better than I expected…read more I came here because I needed to get my convertible roof top replaced since I recently bought a used convertible from their sister dealership in Austin called Austin Expo Cars. The top came with a torn roof and I had an agreement signed with them stating that they will replaced it with a brand new one after I bought the car. Sure enough, a few weeks later they shipped the new roof top to Uptown Imports and I was to directly coordinate with them from there on out. My main point of contact was Narius Irani, or also known as "Wally". I was apprehensive at first because I wasn't sure how well he would be able to get a hold of or how professional he would be. I had instances in the past where I would try calling other businesses three times, leave voice mails and text, and not get a reply back until a few days later (I opt not to mention who or where at this point). Wally was an exceptional person who answered all my calls and responded to voice mails promptly. He handled my (stressful) situation well by setting a solid date on when I could have the roof fixed and even scheduled for me to pick it up on a Sunday (closed). I was pleasantly surprised at the professionalism offered and would recommend contacting him for your next business. It may not seem like much, but when you have other people owing you parts and labor worth a lot of money and the only proof is a small piece of "I owe you" paper, the "unknown" factor scares you. I'm just glad I did not have to go through my company lawyer for this one! In the end, although I did not purchase a car from them, I had the pleasure of dealing with Uptown Imports. Just FYI, my roof was repaired by Joe Ram. He did a fantastic job on my convertible and put emphasis on quality. One of the straps that he was going to re-use was broken and I had it replaced at no cost. I believe others would have just re-used it.

I purchased a vehicle online from Uptown Imports after being assured by Angello that everything was…read morein good condition. However, upon receiving the car, I discovered multiple issues that were not disclosed prior to the sale. The audio system is defective, with severe distortion even at low volume. I specifically asked about the radio as it looked like it was post-factory installed. The vehicle came with only one key, which was in terrible condition (I'd rate it 7 out of 100). On top of that, the car was never detailed before it was shipped -- the interior was dirty, and the engine bay was filled with leaves and debris, which is shocking for a vehicle with only 38,000 miles. The doors had glue all over them as someone had taken them apart and tried to put them together. None of this was mentioned beforehand and the list can go on! I contacted Angello immediately to address these issues, but after multiple attempts, I've received no response except "I will forward your message to the director" I got a loan for the can and cannot register it in California because Uptown imports did not send the pink slip to the DMV or to the bank (as they are supposed to) Eventually they ended up sending it to me! (WHAT?) How are they in business of selling cars if they don't even know what to do with the pink slip?! This level of communication and customer service is completely unacceptable. If a business can't stand behind what it sells--or even respond after the sale--that speaks volumes. I've waited long enough for a resolution and am extremely disappointed in how this was handled. Buyers... beware!

Purchased a Nissan 350Z from Lone Star Auto Center in February 2022. Work with George and Tony they…read morewill do a great job by answering any questions and going out of their way to ensure you are comfortable in making a purchase. Car is in great shape, what they informed me about the condition of the vehicle was verified by a mechanic. They even helped me get it shipped to Atlanta at a very good rate. I would definitely recommend working with this dealership.

I just picked up a Ford F-150 from this place. The finance manager was more than willing to go…read moreabove and beyond to make sure I get the best deal possible. They took care of me from the moment I walked in to the place, the customer service was unmatched compared to other cooperate dealerships. I will continue to go here first for a vehicle if I need one, and would also recommend this place for anyone who is looking to buy a used car.