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    Texas Best Auto Service

    5.0 (1 review)
    Closed • Closed

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    9 years ago

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    G Motors - OBD2 scan diagnosis

    G Motors

    (63 reviews)

    They were awesome! Very quick to respond! A few different people called me in regards to the truck…read morewe inquired about. We went and looked at it same day. Their showroom was really nice and the sales professional, Mark, greeted us and had the truck pulled out and waiting for us when we arrived. We drove it and he answered all of our questions. This was not the right truck for us so we did not make a purchase yet. Not pushy at all. Mark set us up on a computer in the showroom and let us browse all of the inventory so that we did not have to walk the lot in the Texas heat! They have a fantastic selection of vehicles. All makes an models! We are still searching for that perfect used truck and will be back here. They have a huge selection of work vans as well, which we need. Thanks for being quick, friendly and not pushy! We will keep you in mind as we continue our search!

    If I could give 0 stars I would. They misrepresented the vehicle i purchased stating nothing was…read morewrong with it when in fact there are multiple issues. 28 fault codes to be exact. I am having to pay for a new transmission just so i can drive the vehicle safely. I brought the vehicle home on 5/16/26 and it has sat for over a month until i was able to find funds to take it to a transmission shop for a repair. The joy of a new car (even used) was stripped from me and the experience with them ruined all future purchasing experiences. I will never be able to trust someone selling me a vehicle. I will have anxiety and trauma that I carry the rest of my life and I have a lot of years to live. I was then told by the manager today that "I'm just trying to save $15" by refusing to pay for them to ship me my tags. I paid all fees due for them at the time of purchase and I will not pay this crooked dealership another dime. I am being forced to pay $8500 for a new transmission. I did all the research I could, asked why the vehicle was on the lot so long, had the salesman start the vehicle and show it to me before I even considering making the 6.5 hour trip. He told me (I have it in email) there is nothing wrong with this explorer. I informed the salesman about all of my struggles as my prior vehicle was totaled by someone running a stop sign and that I had been searching for this type of vehicle. He still acted with bad faith and sold me this vehicle. He is also a veteran so I naturally thought he would be a better person, but unfortunately he wasn't. As being a licensed insurance agent for the state of Texas I am held to a higher standard. If I were to conduct business the way they do my license would be taken from me, I could face jail time or have fines to pay. I have to take Ethics every license renewal and have to follow a good moral code. Which I pride myself on. They lack the very basic ethics training and have no moral code. I don't understand how someone could sleep at night screwing over many, many people. This dealership has multiple bad reviews, a F rating with the BBB and I'm praying God will soon let them reap what they have sown. Hard working Texans have trusted these people and have been screwed over. I am praying also that people will stay far away from this dealership so that others don't have to face all of these challenges. Even if I would have purchased a warranty with the dealership I don't feel they would have made the vehicle right. I feel they would have still ignored me like they do to other people. I had to stay on hold for over an hour just for the manager to take the call. Please stay away! One last thing, this experience has also affected my toddler who reminds me daily that I went on an airplane to buy a new car but it was bad car so it's parked in the garage. They will get their bad karma.

    Autostrade

    Autostrade

    (3 reviews)

    Red flags! Found a vehicle I liked there and reached out. Got a call about it and decided to think…read moreon it. After looking at the Carfax it made it very clear why it was so cheap. Accident. I mean insurance total loss with rebuilt title. That's a nope. It other calls from them while I was at work. They left no voicemail. Finally spoke to Mariah and told her I wasn't going to move forward and she said that's fine she would remove me from call list. The next day I get another call. I'm confused. I called back and told them yet again I'm not interested and guy told me no worries he would remove me. Ten minutes later he called me again about the car while I'm in a meeting. I'm an attorney. I was in a critical call with a client so I stopped the call to tell him and made it quite clear to stop calling me. Hopefully they understand no means no and after someone says stop you need to respect that. Don't buy here.

    STOP! Do not purchase a vehicle from this place. Scam and fraud. Read all the bad reviews first. I…read morepurchased a 2020 Ram from here and 9 days later the lights on the dash lit up. The truck was shaking and wanting to stall out. Thankfully I was able to get it back home. I contacted the sale rep and informed him of this problem and told him I would be taking the truck to the dealership for a full diagnosis. After said inspection I was informed that the truck was misfiring. The repair would cost me $1,297.78. The very next day my family and I took the truck on an hour drive to the medical center. And as soon as we got a few hundred feet of the hospital the truck started shaking and smoke started coming out from underneath the truck. I quickly pull into the parking lot and park and got my family out as quickly as possible. Standing at a safe distance we just watched as the truck was cover in smoke. I took the truck back to the shop and was informed that the motor was shot. And that I was going to need a new motor. WOW! I've recently contacted the Carlos Mora, the GM/Director, or who ever he is and shared with him the events that took place and informed him that I would like a full refund. However, he was more concern with playing the role of an investigator than taking care of the client. How quick he was to take my money and assist in the purchase of the truck. But to do right by me, the client, is just not in their play book. Now, I find myself in a battle to have my money refunded from this place of fraud and discerption. I will not allow this place to steal from my family. People work to hard to just have businesses like this steal your hard earned money. I don't care how long it takes to get my refund. This Autostrade put my family's life at risk and gave us horrifying experience. Please if you read this take your hard earned money somewhere else other than this place. Autostrade is a big scam. I wish there was a option to not put any stars! Why is it so hard for businesses to do the right thing by the consumer?

    Honda of Tomball - 2022 Honda Accord Hybrid Sport.

    Honda of Tomball

    (163 reviews)

    Sales department was great. Dealt with Matt and Richard. I was looking for a new Honda and calling…read morearound for estimates. Most places gave me the run around. I sent a message to Matt and within 10 minutes I had the out the door price I requested. Didn't feel forced or like I was being played one bit. Already had the car picked out and everything. Expected to be in and out since I had my own financing but they were able to beat it. All in all they got me the car at the price we spoke about. Financing. Now I can't say I've ever been to a price were financing was 100% truthful and wasn't trying to squeeze extra money out of you.I was talked into an extended warranty plan. I asked if this was the only time I could add a warranty plan and was told yes. Later found out that wasnt true. What rubbed me the wrong way is i.was never given any manual, booklet or any paperwork regarding the warranty. Couple days after purchasing the car, I reached out to the finance manager regarding information about the plan. I was sent a picture of the chart he showed me in the office. In the office, I was told I could cancel at anytime. Glad that was one truth. Cancelled it before my first payment. Do NOT sign up for the warranty through financing. It added $4600 to my financing! I was able to find a better plan for $1040 and you can get it as long as your car is under 6k miles. Wouldve given 5 stars if it wasn't for that issue. TLDR: Sales team was great, friendly and honest. Got me the car and color I wanted. Financing (like any other place), will.try to squeeze extra money out of you. Don't get the extended warranty from dealership unless you like paying 3x what it's worth. Possible to get it cheaper outside dealership.

    Leon is so kind and really helpful in parts. So thankful for his professionalism. He helped me to…read moreget a battery for my key fob to keep me running. Busy and clean place.

    Crown Auto Sales

    Crown Auto Sales

    (7 reviews)

    So happy we found this car lot! After months of looking to purchase my daughter's first vehicle…read morewe finally found a trustworthy & reasonable place. Andy was extremely helpful, very knowledgeable of vehicles & easy to work with. Great customer service & reasonable prices. Would definitely purchase again from here.

    !!!!! PLEASE READ BEFORE BUYING!!!!!…read more We bought a 2017 BMW from here in March, and I wish I would have listened to my gut about this place. The night we were driving the car home (right after purchasing) the drivetrain error came on along with the check engine light. I immediately text Tyler, our salesperson. It was a Thursday and he told us to bring it on the following Monday. Of course once you drive off of the lot they treat you like they could care less. They had the car the whole day and when we called before closing to see what the deal was, they just said the light wasn't on. Driving home, the light and error came back on. We've spent thousands of dollars just trying to get estimates and attempts to at least get it drivable. My son is heartbroken as we all are. He can't even take the college courses he needs to because his new car isn't safe. The consensus is that the BMW needs a full engine replacement which is way more than what we owe on it. It has been driven less than 2000 miles over six months....mostly from taking it to repair shops. The car has been sitting in the front of our house collecting dust for months while we still owe 12k plus insurance. In the grand scheme of things, this is minor, but we were also promised a replacement interior door panel which never arrived. It's a shame that a business like this is able to continue taking advantage of people. We were told by Tyler that the car was in great condition. I do believe they violated the DTPA. They either knew the issues or just bought it straight from eBay or somewhere and never inspected the vehicle. I have text messages with proof the lights were on on the date of purchase. We are in the process of seeking legal action so please feel free to reach out if you have a similar experience with Crown Auto. Slevasseurart@gmail.com

    Texas Best Auto Service - autorepair - Updated October 2026

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