tooba, is a very profesional sales woman. i bought a car with her and i will recommended to visit gmotors.

If I could give 0 stars I would. They misrepresented the vehicle i purchased stating nothing was wrong with it when in fact there are multiple issues. 28 fault codes to be exact. I am having to pay for a new transmission just so i can drive the vehicle safely. I brought the vehicle home on 5/16/26 and it has sat for over a month until i was able to find funds to take it to a transmission shop for a repair. The joy of a new car (even used) was stripped from me and the experience with them ruined all future purchasing experiences. I will never be able to trust someone selling me a vehicle. I will have anxiety and trauma that I carry the rest of my life and I have a lot of years to live. I was then told by the manager today that "I'm just trying to save $15" by refusing to pay for them to ship me my tags. I paid all fees due for them at the time of purchase and I will not pay this crooked dealership another dime. I am being forced to pay $8500 for a new transmission. I did all the research I could, asked why the vehicle was on the lot so long, had the salesman start the vehicle and show it to me before I even considering making the 6.5 hour trip. He told me (I have it in email) there is nothing wrong with this explorer. I informed the salesman about all of my struggles as my prior vehicle was totaled by someone running a stop sign and that I had been searching for this type of vehicle. He still acted with bad faith and sold me this vehicle. He is also a veteran so I naturally thought he would be a better person, but unfortunately he wasn't. As being a licensed insurance agent for the state of Texas I am held to a higher standard. If I were to conduct business the way they do my license would be taken from me, I could face jail time or have fines to pay. I have to take Ethics every license renewal and have to follow a good moral code. Which I pride myself on. They lack the very basic ethics training and have no moral code. I don't understand how someone could sleep at night screwing over many, many people. This dealership has multiple bad reviews, a F rating with the BBB and I'm praying God will soon let them reap what they have sown. Hard working Texans have trusted these people and have been screwed over. I am praying also that people will stay far away from this dealership so that others don't have to face all of these challenges. Even if I would have purchased a warranty with the dealership I don't feel they would have made the vehicle right. I feel they would have still ignored me like they do to other people. I had to stay on hold for over an hour just for the manager to take the call. Please stay away! One last thing, this experience has also affected my toddler who reminds me daily that I went on an airplane to buy a new car but it was bad car so it's parked in the garage. They will get their bad karma. read more

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I wish I can give them 0 stars. This place is a scam, sold me a car and when I went to go pick it up the check engine light was on. They refused to fix it, this costed me an extra $5,000 to fix. Broken cam shaft on a car with 50K miles.... They refused to answer my emails and phone calls, service department refused to touch the car... this place needs to close down. When I say avoid this place, do your self a favor and go to an actual dealership. read more

Can't be trusted, the cars are have deleted codes but ones you take it and run it they appear and then you are screwed. The owners also hire people then threaten to call ice to avoid paying them. Very unprofessional behavior read more

I had a very bad experience with this dealer. We agreed on a $300 payment at first, but later they tried to charge me 500 without any explanation. It didn't seem professional, and they weren't clear from the start. I'd recommend being very cautious and asking for everything in writing before making any deals with them. read more

Stay far away from this dealership. My wife and I had been looking forward to building out a van for traveling for a long time. We finally found one and purchased it, expecting it to be one of the happiest days of our lives. Instead, it turned into a nightmare. From the beginning, I wasn't comfortable with the deal and felt like we were being taken advantage of. I won't get into all the details, but the sales process left a very bad impression. After getting the van home, I discovered it didn't even include the tools needed to change a flat tire. Then I was locked out because the door locks were faulty, and the only key they provided was a temporary key with no remote buttons. I had to pay for a locksmith just to get back into my own vehicle. The biggest issue came shortly after. The dealership sold us a Ford van with a bad engine and failing turbos. They had apparently cleared the engine codes because it drove fine during the test drive. However, after only about 50 miles, warning lights started appearing on the dashboard, and the van eventually died. I contacted G Motors the next day and spoke with Martin. His response was simply to "go get it fixed." When Ford inspected the van, they estimated the repairs at more than $22,000. To make matters worse, the extended warranty company denied the claim because the engine problem had already been the subject of a previous claim by the prior owner. In my opinion, this dealership knowingly sold us a vehicle with serious mechanical problems and then refused to take responsibility. Our excitement over buying our travel van quickly turned into a costly and stressful experience. I would never recommend buying a vehicle from this dealership. Based on my experience, I strongly encourage anyone considering doing business with them to think twice. read more

It's really a clean used car business, I went in to look at a Jeep that had a price of $12,900 on their website. I met with John, he seemed OK and was a very nice pleasant salesman to work with. John had the Jeep pulled out front ready for me to test drive. So I test drove the vehicle and everything was looking good until I met with the Finance guy Iram or something like that. I made a $10K out the door offer. He went to the owner and came back with a $16,200 offer?? So their $12,900 price vehicle is now $16,200? The finance guy tried to explain all the extra charges that were involved? I stated that was way to much, so I made another offer of $15k. Once again he went to the owner and came back with the same $16,200 out the door price. So I told him this is my last offer $16K. Thinking, surely they would come down $200 to make the sale. The finance guy stated that the owner is starting to get MAD? So NO, it's still $16,200? Can you believe that, they wouldn't come down $200 to make the sale? What a total waste of my time. I'll never go back there.. read more

I purchased and financed a Nissan at GMotors on April 24, 2026, but never took delivery because I didn't have insurance yet. Three days later, I contacted them to cancel the deal, explaining it was a rash decision and that I am autistic. Management initially agreed to cancel but only offered to return half of my down payment. When I asked why and requested to speak with a manager, Finance Director Gaby claimed it was merely a "courtesy" and obscured who was actually in charge. He insisted there wasn't one specific manager I could speak with and provided no names. Over the following weeks, I repeatedly called to reach management. The front desk told me a manager named "Glenn" would call me back -- he was supposedly in early mornings or late afternoons. Glenn never called. Multiple times the front desk claimed he was on vacation or unavailable. I now believe "Glenn" was fabricated to string me along. After all, she claimed to not know Glenn's last name, but who doesn't know their manager's last name? I also repeatedly asked to see the voluntary cancellation paperwork. Gaby kept delaying, saying he needed management approval, but never sent it. When my Power of Attorney and I finally went to the dealership in person, Gaby and the finance team still refused to provide any manager names. They surprised us with a credit card payment agreement claiming the down payment was non-refundable -- a document I and my PoA had not seen in my original paperwork packet. They wouldn't even let us read or photograph the cancellation form before signing. We walked out. Only after a manager named Allen Mood finally got involved did they agree to a full refund -- but only after we signed that cancellation form that falsely claimed I had time to consult an attorney. This entire process was filled with evasion, delays, and what felt like deliberate misinformation. I eventually got my full down payment back, but only after weeks of unnecessary stress and games. Buyers should be extremely cautious with GMotors. The lack of transparency and shady handling of a straightforward cancellation request is unacceptable. Since GMotors behaves like that in what should be simple, you can imagine how things are in other matters. By the way, the finance officer, Imran, claimed to me that only Ally Bank would finance a cargo van personal purchase. So, GMotors wouldn't call my bank for financing. The issue? It's not true. AI powered search informs me this is a deceptive tactic, pressuring someone into going with a particular lender for whatever reason. read more

I should have checked this reviews first before I purchased a car from G motors in Tomball. I never realized that this many people had experienced what I went through with G Motors dealership. I singed a car purchase contract on June1 2026 and picked up on June 16,2026 . When I picked up the car I noticed a warning light on the car's dashboard. I asked a man there to check it but he forced me to take it out saying that it is tire sensor problem, it's a minor problem and they don't have a tool for the sensor problem. I went to repair shop and discovered this car had many other problems. A man from a dealership knew this car had problems and sold the car to the customer. I went back to the dealership for this matter. They denied my request to meet with the General Manager about this issue. One of two sales men falsely represented himself as the General Manager but he was not. I had previously spoken with the actual General Manager, so I knew he was lying. Even extended warranty that a sales man suggested me to buy saying that it covers toe to toe or head to tow warranty policy but it covers very little, it's useless. Most of the repair costs came out of my own pocket. I am not very familiar with the law, so I do not know whether their actions were legally permissible. However, if so many people are suffering from similar problems because of the way they conduct business, and they continue to face no legal consequences while creating more victims, I believe that those of us who have been affected should consider taking collective action. If you are interested in joining such an effort, please send me an email. My email address is gafiusallc@gmail.com. I believe that a society where people are held accountable for the harm they cause to others is the foundation of a healthy society and a country governed by the rule of law. read more

G Motors off Highway 249 completely scammed my parents. They purchased a vehicle there after being assured by the sales staff that their service technicians would address the check engine light that came on during the test drive. We trusted their word and took the vehicle home for my brother. After only a day and a half of driving, the car stalled out completely. Now the dealership is refusing to take responsibility and telling us we are basically out of luck. They claim the current issue is "not related" to the check engine light that was already present before the sale. We are now facing thousands of dollars in repairs on a vehicle that clearly had existing problems before it was sold. Buyers beware -- do not rely on verbal promises from this dealership. Make sure EVERYTHING is documented in writing before signing anything. read more

BELIEVE THE REVIEWS ON HERE. THEY WASTE YOUR TIME. Spoke to Juan on the phone about a car on their website went in to go see it a few mins after the phone call. I show up and the owner is out driving the car i went to go see as a personal car. Didn't see the car, wasted my time to go up there only for the car to not be there. I hope they get new professional staff and a new owner so this place actually improves their customer service, ratings, and overall business. read more

DISHONEST DEALERSHIP! Price quoted on TrueCar and Gargurus was about 11k, and both sites said dealer fees were included in the price. I even had a drive off quote from Truecar of $11,9XX, which TrueCar said they should honor because the quote comes from them. I get there and hand them the quote and they say "No problem", run my credit, then tell me the total price is over 15k. $1999 Reconditioning fee, $900 Nitro fee, some other $200 fee. They will not honor their online prices! read more

Fraudulent, unethical. Pure scum. Sold a car that presented well, only to find out all codes had been erased. Needs a new transmission, brakes, and multiple other defective issues. Not safe to drive. Will not return calls, prompting legal assistance. Even their attorney won't return calls. The only option is to sue, or fix it for extra thousands of dollars. All other avenues with the state of Texas will be pursued. read more

sales team was good, please do research prior to doing business with the dealer, I made a purchase 4/1/26 with a agreement to make some "minor" repairs before sighing paperwork and here we are 4/14/26 and i still do not have my vehicle. I have to call if i want any kind of update, as they are not capable of calling customer with update. every time I talk with someone the keep moving the goal post. "We need more time" or the parts did not come in etc. read more

I've bought 20+ cars over the years, this was the WORST buying experience I have ever had in my life. I was lied to by sales people, managers, told the car was inspected, it arrived, and needed almost $8,000 of work to be road worthy. The dealer refused to take it back, I was told to get it fixed and they would help me cover the costs, a week later they called me saying they didn't tell me that and want me to send it back after spending thousands on repairs. I wouldn't send my worst enemies to this dealership. What an awful experience. Pushy, liars, and thieves. read more

Good team. My personal opinion is that they have way more stock vs turnover. I did purchase a vehicle from them. MY FAULT... I didn't look over everything and now have some issues that I have to fix but I did get a good deal. read more

G motors off of 249 completely scammed my parents! They purchased a vehicle from here, and we promised that their service technician team would take care of them After reporting a check engine light on the test drive. My Family took the vehicle home for my brother. He drove it 1 1/2 days before it stalled out on him and now this company is telling us that we are SOL! Now we're going to have to pay thousands of dollars because they will not cover and supposedly none of this is related to the check engine light they came on during the test drive! FRAUDS! read more

I made a deal with them over the phone and paid a deposit for a ford f150. I drive there the next day and arrive to a truck filled with smoke, dirty, steering wheel caked in brown smoke, headliner has brown smoke, tailgate not working, alignment problems, and shifter issues. The biggest is the smoke cause I'm not a smoker but I really liked the truck. They apparently fixed everything and still got it dirty and smelly. They charged me $900 for the "cleaning". 2 hrs out driving back home which is a 6 hr drive ended up being a nightmare as it took 10 hrs to get home because the front diff was leaking & it started with multiple misfire on 2 cylinders after scanning it with an OBD2 scanner. The manager there told me to "email service cause they don't talk on the phone". Meanwhile I'm stuck at a gas station 2 hrs away from them. I had to continuously stop and fill the front diff several times using 2 quarts to make it home. I've replaced the air filter and did a deep cleaning of a total of 5 hrs with steam cleaning and ozone generator and now the smoke smell is gone but they screwed me out of that $900 "cleaning" they did. The they want to charge me to mail me my registration paperwork even though I paid $225 for documentation fee which covers all documents regarding the sale. They are a bunch of low life rats out to steal your money. I DO NOT RECOMMEND THIS PLACE AND REGRET DEALING WITH THEM. read more

G Motors - Multiple misfire - Used Car Dealers Near Me - Tomball, Texas

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if I can put 0 stars I will, Definitely I apply for a Hyundai Elantra 2025 by phone, they run my credit and I drove there to see it in person, everything okay from there, when I arrive I notice that the car has too many water marks inside including roof, so I decide to don't move forward with the car, they show Me two more cars, just show me, obviously I did pass on them, but since they have my and my wife information due the first car I request to run my credit, they literally run my credit without my concern on the other two cars Because I'm receiving on my mailboxes the requests that they did. I decide to call them to inform the situation, and they transfer me to the financial guy, he was trying to avoid my situation saying "you don't have to worry about" and when I complain he just turn rude and start getting mad about. I'm just leaving this here that way if you're planning to see a car from them please go to another dealership, My experience was terrible the lady who show me the cars (Tooba) she didnt know even how to turn on the lights on a car, so you can imagine. Hoping this work and they can start been honest sellers and of course save you'll from buying something from them. read more

I think we have a lemon. On the way home the engine light came on. Molding started coming off the car. I got enamored by the appearance of the dealership and trusted Laura who shook my hand and said she'd tell me if it was a problem. The car is beautiful but hiding issues. We are stuck like chuck. Beware of purchasing here. read more

These people are crooked gypsies literally. This guy is trying to sell 700.00 nitrogen filled tires on all his cars and 300.00 GPS which he would not take off your car. i was going to finance less than 10k and he tells me it was 8% interest which is fine but he came back 350 a month for 60 months. I do not know who he is getting to buy all his made up add ons which he immediately drops off if you get mad at him. read more

I live in St. Louis and was looking at a truck at g motors. I had a friend that lives in Texas drive down to Tomball to look at it for me. It had a few issues. I told the sales person if they fixed the blend door (HVAC) I would purchase it at asking price. It was sent to the shop and the sales person text me daily keeping me informed. 3 days later it was ready....... But for $1,000 more than what they had it listed for. They would not honor their ASKING price!!!! read more

Ok. I just bought a 2017 cadillqc xts ftom them. On the test drive it rode really well. But when I got it, it rode like a haywagon. Turns out it has a magneride, and they lifted the car for 2 hours to do stuff with the tires, like put nitrogen in it, etc. And when they did so they seized up the suspension, making it lock up. I'm going to take it back and have them put a new magneride in it. They do, I'm raising this to 5 stars. read more

This place is corrupt from top to bottom. All the managers and sales people are blatant liars whose only goal is to take your money. The term customer service isn't even in their vocabulary. I'm pretty sure they buy their cars from auctions, detail them and put them for sale on the lot without any inspection. Please pay attention to all their 1 star reviews and ignore most positive reviews as they are almost all fakes. read more

they sold me a car that the transmission is out and i have only had it for 5 days. they will not work me and trade the car for another one nor will they cancel the contract. they have blocked my number and will not answer my calls. everyone here is a fraud, the employees must get paid damn good money to lie to customers! dont buy from here!! i have all proof they painted over everything to hide the problem.. scammers dont buy from here with all these bad reviews and all the wrong they do to everyone why are they still in business!! read more

The worst car dealer ever, I do not recommend it at all, we found a vehicle online at a reasonable price and after having made the credit application they saw that we were approved so they changed the deal at the last minute saying that the owners of the dealer had raised the price of the car and guess how much, almost 4k, I have really never seen someone so dishonest, scammers, stay away, do not buy from that place, they make you waste your time in its entirety plus they run your credit before everything and then propose you a deal, terrible place read more

They were awesome! Very quick to respond! A few different people called me in regards to the truck we inquired about. We went and looked at it same day. Their showroom was really nice and the sales professional, Mark, greeted us and had the truck pulled out and waiting for us when we arrived. We drove it and he answered all of our questions. This was not the right truck for us so we did not make a purchase yet. Not pushy at all. Mark set us up on a computer in the showroom and let us browse all of the inventory so that we did not have to walk the lot in the Texas heat! They have a fantastic selection of vehicles. All makes an models! We are still searching for that perfect used truck and will be back here. They have a huge selection of work vans as well, which we need. Thanks for being quick, friendly and not pushy! We will keep you in mind as we continue our search! read more

avoid going here, and avoid the man name martin or whatever his name is, he sold me a car he claimed to be good condition literally the next hour it started leaking oil and the engine gave out. he was super pushy towards selling a warrant, he said we are obligated to buy the warranty since it comes with the car, he ran a credit check even after we told him not too, this dealership is full of human scum do not go here, also the car was 18,000 but somehow they added 10,000 to it TEN THOUSAND, also the martin bald head guy he was super disrespectful towards my parents, do not go here find another dealership read more

I purchased a 2016 Ford Expedition around 5 months ago, and it has been nothing but trouble since the very first day. I made numerous attempts to contact Gmotors to inform them that they sold me a faulty truck, but they completely ignored my emails. Every time I called, they just redirected me to email the service department. Fed up with their lack of response, I took my truck to another mechanic who confirmed that Gmotors had sold me a defective vehicle. Now, I am stuck with a hefty $14,000 bill to replace the motor. Stanley Williams read more

If I could give these guys a zero rating I would. They tried to swindle us out of $3000 saying that we had to have some sort of vehicle maintenance fee before we could take the car and that was part of the loan from the bank. Seeing as how we're not naïve nor stupid, we called them on their BS and knocked them down to $11,900 on the sticker that was listed for 15 K. (Via threat to the attorney general, given this "tactic", we made the Safe assumption that they had pulled this before ).Needless to say, we got a lemon anyway. My third time driving it every single light went on in the 2011 Mini Cooper, that ran perfectly on the test drive, and a couple of drives thereafter. They also moved the car from one dealership to the other right before I went to go pick it up, and I had to call another Uber to come get myself, and my daughter AND the car seat and drive us six more miles. Walking into this place you can tell that it's a place with people that want to swindle you. It looks like a place that someone decorated after they came into a bunch of money, but they don't really know what they're doing, so they just buy a bunch of expensive shit and put it in the same room, thinking that it'll look posh. It also smells like cheap cologne, that you smell on the guys to try to sell you that gold shit lotion at the mall I highly suggest you look them up on the Better Business Bureau website, and every other review you can find. That was my mistake here. It's an absolute scam of a business, and I'm surprised it's staying open . read more

"Buyer beware" when shopping at G MOTORS. They are, in my opinion, extremely dishonest. When I saw an advertisement they had for a cute, used car I liked, a friend and I went to G MOTORS to see that car that they had pictured in the ad. They presented that car to us, or one they said was the one pictured in the ad--the car looked exactly like the one pictured in the ad and met the description--and G MOTORS said the price in their ad was not negotiable. The car was white, with factory decals on it--stripes. When we accepted G MOTORS offer in the ad, which was the same offer they had repeated in person upon showing us the car, we asked for the final purchase price. They gave us the advertised price with several additional fees added, including a stocking fee, taxes, an additional fee, etc. and we understand that to be the final price. We asked them to prepare the paperwork for purchase. Instead, they called us an hour or so later, after closing time for them, and said that they wanted to confirm the price and that the price was about $1000 more -for the stripes that were on the car in the ad and on the car we saw. G MOTORS had said nothing previously about any extra charge for those stripes--no mention the stripes cost "additional" in the ad, and no mention by anyone at G MOTORS showing us the car that the stripes cost "additional", no mention by the salesman and no mention by the finance manager, just a couple of hours earlier before they closed for the day! Needless to say, this new "added" cost was a total surprise and appeared to me to be a deceptive trade practice and in my opinion was a "bait and switch" scheme. Until I agreed to purchase the car and was about to make payment, G MOTORS said nothing about the "extra" charge for the stripes. Cute car but I would never do business with such a company. As I said before, buyer beware--worse business behavior I have seen in Houston in 45 years of living here. read more

The entire team at G motors worked with me to ensure I got a great deal on a sprinter van. They really went above and beyond to ensure that I was happy and my vehicle was in perfect condition. Thanks so much, y'all! read more

G Motors - Used Car Dealers Near Me - Tomball, Texas

Bought a Ram Promaster 42k miles. Once I got back to my office later I noticed tons of problems with it such as air bag, headlights, blinkers, tires were bald, scratches all over and other home made repairs done to it with door bearly hanging on. This thing has left me stranded on the side of the road 6 times now all different issues each time. The ignition went out as well. They def sold me a hunk of junk that's been mostly unusable and unable to pass inspection. Will never buy here again and will warn everyone I know. Started calling them the next day about issues and all I was told every time is someone will call me back or call the dealership. 7 months later and over 7k in repairs still things going wrong with it. I've put less than 4k miles on it since I've bought it. Would not recommend G Motors to anyone. read more

G Motors - Used Car Dealers Near Me - Tomball, Texas

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If I could rate zero stars I would. Manager Imran was nice when trying to get your business. After the deal is done attitude changes. Nothing but lies and deceit comes from him. He said he would fix my headlights on a 2014 SRX Cadillac. I couldn't drive at night the headlights would only work on high beam. How did the car pass inspection when the headlights are dim. Gmotors any location is not to be trusted. Everybody's experience is different with Gmotors and mine was horrible. I was embarrassed to show that I got a new car and couldnt drive it at night until I could fix it. Also the loud roaring sound that was not there when I test drove the car. I had to pay an additional $1500 to get my car taken care of to drive it after 3 months from the purchase. They are scammers and liars. You will reap what you sow. read more

This dealership is obviously run by unprofessional children. I contacted them multiple times in one day and every time I was told someone would be calling back in 5-10 minutes, but they never did. I even stepped out of work to call and was told I would receive a return call before the end of the day. Still nothing. I finally text the sales manager about my negative experience and they attempted to blame me and send belittling text so I HAD TO BLOCK THEM. What a horrible experience with terrible people! Stay as far away from this dealership as possible, so many red flags! YIKES! read more

worst dealership in the city. they gave us a faulty vehicle. never ever should anyone come and buy a vehicle from here. they scammed us thinking we got a good van read more

Miserable experience. Slog my way through their atrocious process only to have them snake they car out from under me. Snakes. Dirt bags. However, I was Lucky. Others bought a lemon from them with no recourse. Don't engage. Stay away. You're welcome. read more

Bait and switch. Lower prices on Craigslist and higher price on website, but will only honor the higher price. No escalation path. Pass.

Horrible place to buy a car! Dont buy anything from here people and especially dont believe any promises made by alan lol. He is the biggest liar of them all. He thinks people who buy from him bother him after the sale is final. read more

Do not trust G motors, managers suck and don't return phone calls and ignore your calls. mechanic has no idea what he's doing. If check engine light is on all they will do is clear the codes and lie to you about it. read more