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    Carvana Austin

    3.3 (325 reviews)
    Closed • 9:00 am - 7:00 pm

    Services - Carvana Austin

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    Audrine M.

    Got an online offer from Carvana after answering a few questions regarding my car. The online process was easy and quick. I had to put in how I want to receive my payment online and then got an appointment scheduled to handover. Easy peasy. When I came to their location, the helpful attendant checked the car and that was it. Was done in minutes. Took me longer to drive to their outlet. Quick note - Carvana offer was far higher than any other offers I received including Carmax

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    18 days ago

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    Olivia O.

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    29 days ago

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    1 month ago

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    Olivia O.

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    6 months ago

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    2 months ago

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    Olivia O.

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    6 months ago

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    14 hours ago

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    Olivia O.

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    2 days ago

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    13 hours ago

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    Olivia O.

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    3 days ago

    This was a smooth transaction and everyone was polite and on time to our agreed schedule.

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    Olivia O.

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    7 days ago

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    Olivia O.

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    2 months ago

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    Olivia O.

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    1 month ago

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    Olivia O.

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    7 months ago

    Helpful 11
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    5 months ago

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    4 months ago

    Honestly couldn't have imagined a better experience! Carvana gave us 50% more than in person dealerships and picked the car up next day!!

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    10 months ago

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    5 months ago

    The trade-in of my old and purchase of something new was so easy (and the prices were good!) I will never go thru a dealership again!

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    5 months ago

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    4 months ago

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    Olivia O.

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    2 months ago

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    Olivia O.

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    2 months ago

    I sold my car here. great experience. quick and easy. Professional. highly recommend.

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    Olivia O.

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    5 months ago

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    2 months ago

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    Olivia O.

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    2 months ago

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    Olivia O.

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    11 months ago

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    2 months ago

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    6 months ago

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    1 year ago

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    6 months ago

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    6 months ago

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    7 months ago

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    4 months ago

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    4 months ago

    TJ is a super great guy! If i could give more than 5 stars I would based alone on his costumer service. Great experience super quick process

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    4 months ago

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    Olivia O.

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    4 months ago

    car buying was an absolute breeze and the people I spoke with were so friendly and helpful.

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    Olivia O.

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    4 months ago

    Really easy process. Total of 30 minutes spent from beginning to end of process. Decent price and easy pickup. Highly recommend it.

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    1 year ago

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    9 months ago

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    1 year ago

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    Page 1 of 9

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    Review Highlights - Carvana Austin

    “I tried KBB, CarMax, and various dealership over a week and nobody could match within $500 of carvana offer.”

    Mentioned in 6 reviews

    Read more highlights

    Roger Beasley Mazda South - 2025 Mazda CX30 2.5 S Preferred

    Roger Beasley Mazda South

    (537 reviews)

    I drove all the way from Houston after work about 3.5 hours to get my new car, and honestly, it was…read morecompletely worth the trip! I called ahead and they were kind enough to schedule an appointment and hold the car for me, which I really appreciated. The deal was too good to pass up for a slightly used 2026 Mazda CX-50 Meridian. Rickywas my salesman at Mazda South/Roger Beasley, and he was wonderful to work with. He was friendly, welcoming, and answered all of my questions without ever making me feel rushed or pressured. A special thank you to Mike, who was absolutely incredible! He went above and beyond to help me finish the purchase and made sure everything was taken care of. He was patient, attentive, and so helpful throughout the closing process. He really made an already great experience even better, and I truly appreciate how much effort he put into making sure everything went smoothly. The long drive from Houston was definitely worth it, and I'm so happy with my CX-50! Ricky and Mike made the whole experience easy, pleasant, and stress-free. I would definitely recommend this dealership to anyone looking for a car!

    Couldn't be happier. The Service department worked with my schedule and I was able to be seen in a…read morematter of days NOT weeks. I was provided a loaner but Mazda went above and beyond to get my vehicle back on the road again. From Sales to Service the experience is exceptional. Thank you Roger Beasley Mazda South!

    AutoNation Toyota South Austin

    AutoNation Toyota South Austin

    (972 reviews)

    BattleBend Springs

    A big thank you to Austen Vasquez, service department, for taking such great care of me today. I…read morepicked up a screw on the highway and made it to the dealership with just enough air left in my tire. Austen got me into service right away and had me back on the road in no time with a new tire. And thank you to Derek Ochoa, new car sales, who took the time a year ago to thoroughly explain the tire protection plan. Because of that conversation, I was covered today and didn't pay a penny out of pocket. Great service all around.

    If aren't buying a new Toyota from here and you live within 1-350+ miles from here you must make…read more$1000+ per hour in your occupation. Never met Rito before this week when we bought our new Grand Hybrid Highlander at $8500+ below MSRP. Ordered pretty much what I wanted and more. Rito was VERY personable and spent a perfect amount of time orienting me to the new car. Other than the long drive getting here, there was very little downside. To the reader saying there must be something. It is through Costco Auto Program. Only two within 400 miles of Houston. One I never contacted in N Texas. The one in Roundrock was an awful experience..., to where even if they matched the price, the people that work there would be either very nice or rude as f. Had one or two employees made me feel like they were in a hostage situation ("get me outta here"). Selling cars does not give a dealership carte' blanche' to be rude. Nobody in Houston came within $5K on price, with many stating over and over again that I'm going to get taken. Nah, lazy people who aren't willing to do their research and drive 6 hours are getting taken. My wife has a RAV4 Hybrid and when we need a new Toyota we'll go see our friend, "Rito" at Autonation South Austin. Thank you!

    South Point Dodge Chrysler Jeep Ram - Quote

    South Point Dodge Chrysler Jeep Ram

    (447 reviews)

    BattleBend Springs

    just had the best experience with Alex Cerza. Car buying has…read morenever been this smooth. He listened to our needs, found the right truck with no pressure sales. I recommend him above all.

    Evening all. I encourage people to read this review and then decide if you wish to do business…read morewith South Point Dodge Chrysler Jeep. I recently took my Jeep there because a noise was coming from the rear of the vehicle. Despite their horrible reviews, I thought that it couldn't be as bad as the reviews. I was wrong. I dropped vehicle off on a Saturday am - Phillip said they would take a look and call. I didn't receive a call from Phillip Saturday but did receive two calls from the dealership trying talk me into trading my vehicle, trade it before maintenance fees etc and before the mileage eats the value away. Interesting but, the vehicle has the "max" warranty plan. I called on Monday, no status - Tuesday - received an estimate for almost 8k...with a bunch of stuff to do - even though most of it had been done within the last 100k. Anyways - talked on Tuesday...Silence till Friday when I called enough to get a response. Phillip said it should be out by the end of the day. No news Friday, Saturday and could not get anyone to call me Monday. Tuesday - took the day off to go to the dealer for a response. The adventure went from bad to worse. I arrived around 1000 am - tried to find a parking spot. All the parking spots next to the building were filled with inventory, to include the 4x handicap spots. I parked in the one spot left in front of the door - marked visitor. A couple of people came out of the dealership and told me to move my car. I identified myself as a disabled veteran and that they had parked vehicles in the handicapped spaces. The response - there is a space at the end of the second row in the parking lot. This response - you have to judge for yourself. I moved my car and then went into the dealership to find a manager - amazing - none to be found. So - I then went to find Ashley - Customer Service Manager. Ashley went to find Phillip- who was with a "customer". Then Ashley took me to Ivan who could not reach Phillip. We ended up walking into the garage bay to try to find out the status...The tech thought they had the parts, but wasn't sure about the specific parts they were replacing....Going to save the additional writing, you get the picture. Vehicle was finished Tuesday afternoon. Called back to discuss the parking issue - tried to talk to Walter the GM - no response, finally spoke a sales manager. Also sent the Southpoint President a note - no response.

    Group 1 Ford of South Austin

    Group 1 Ford of South Austin

    (961 reviews)

    BattleBend Springs

    Good advertised price. Decent value on trade with a little negotiation. Smooth process through…read morefinance without high pressure tactics on extras. Avoid Saturday if possible, but even on a busy Saturday we got through in about 4 hours from arrival through test drive to purchase.

    The Epitome of a Terrible Dealership Experience…read more If you are an out-of-state buyer, do not work with this dealership. This ranks as the absolute worst customer service experience of my life. What should have been a straightforward purchase turned into a masterclass in dishonesty, terrible communication, and shockingly combative management. Here is the breakdown of how the horrible experience: During negotiations, the salesperson agreed to secure an extra key for the car, confirming their manager would easily approve it. Shortly after, they backtracked, claiming no one was available to cut the key before delivery. To compensate, they offered $200 cash, only to renege on that offer shortly after too. Next up with the front bumper. From the very beginning, I noticed online that this sporty car lacked a front license plate bracket. Imagine my surprise when I discovered they went ahead and drilled holes right into the front bumper anyway. For anyone who appreciates sports cars and lives in a state that doesn't require a front plate, permanently defacing the bumper is a dealbreaker. After pushing back on the drilled holes, staff initially belittled my concern and claimed they couldn't fix it. They finally proposed using bumper plugs, but tried to make me buy them myself for $85 and expected me to take a drill to the car myself to install them--risking cracking the bumper. I eventually got them to cover the cost and agree to the installation. Once my deposit and wire transfer cleared, communication completely flatlined. Getting an update on the bumper plugs required an exhausting loop of calling the sales person, reception, leaving messages, and texting with either no responses at all or extremely delayed. When I finally reached my salesperson, they claimed the parts department was still waiting on an update. Suspecting something was off, I called the parts department directly. They checked with the other parts department and confirmed the parts had not been ordered yet. When confronted, the salesperson insisted they were ordered on a specific date. They eventually sent a confirmation email that conspicuously omitted the order date. I called the manufacturer directly and discovered the order had actually been placed just an hour after I called them out. Realizing I was dealing with dishonest practices, I gave them a chance to earn back my business or unwind the deal. When I spoke with the sales manager the next day, he argued with me like an unruly child, aggressively defending every mistake and telling me my concerns were "ridiculous" in a borderline yelling, highly combative manner. When I called out his unacceptable treatment of me as a customer in real time, he straight up told me I wasn't a customer to him and that he had zero remorse for how he was handling it. Throughout the purchasing process, finance had repeatedly assured me that the deal could be fully unwound at any point if I wasn't happy. Yet, when I asked to pull the plug, the sales manager flat-out refused, claiming he "wouldn't allow it" and stating I couldn't do it. When I finally went back to the finance person he told me that the sales manager said that if I called back to have me reach back out to him and that he'd agree to unwinding the deal. When I did, the sales manager refused to return my deposit. The finance person confirmed my hands were tied regarding the deposit due to the paperwork. Trapped by the deposit, I was forced to push through and buy the car. And to top it all off, when I finally got my car, the fuse box cover under the glove box was missing (to which the dealership refused to replace), there were coffee stains on the inside center console, brown spots from road use all over the car paint that I had to pay over $800 to get clay barred out, and a literal dent down the whole side of the passenger side door along with a deep scratch stretching those two doors (none of which was visible in the online listing). Save your money, your peace of mind, and your time. Take your business anywhere else.

    Carvana Austin - car_dealers - Updated September 2026

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