This is an initial review as I want to give them a chance to make things right and I will update…read morethis review in the near future... I purchased a truck from here on May 9, 2023. Exactly 1 week later the engine light came on for the catalytic converter. I called and let them know and they said to bring the truck in the following week. When I picked up the truck, the mechanic said that he put in a bottle of Rislone and drove it to Reno and back and that should have fixed the issue.. this is where I started thinking my purchase here was a mistake as the mechanic lied to me saying that he paid $60 for the Rislone. Even the most expensive places in town sell it for under $30.. but hey, I wasn't being charged for it, so I brushed it off. After that the truck seemed to be running ok until exactly 1 week later and the engine light came back on for the same thing. I call them back and they said I could bring it back in, but I would have to pay this time... why should I pay for something that they claimed to have fixed? Not to mention the engine light coming on for the same thing twice in the 3 weeks I've owned the vehicle. Putting in a bottle of cleaner and resetting the engine code is not a fix. So the lady says she'll talk with the owner and call me back the next day..so far, no call back from anyone. At this time I would not recommend this car lot to anyone. Also, if this doesn't get taken care of soon, I will call the BBB to report them.

Best experience buying a vehicle, EVER! I don't hand out 1 star or 5 star reviews casually. They…read moreneed to be earned, and this dealership deserves it. I recently impulse purchased a 4WD vehicle here in response to the surge of winter weather so I could get to work in blizzard conditions. I have to say, they treated me with great respect and also provided in-house handshake financing without much scrutiny at all. There was no typical BS, no four square or trying to milk me of extra money. Their price was fair and it didn't take long, I was in and out of there in less than 30 minutes. They also let me park my car in their lot for a few days when I would have basically been snowed in while I took my new used vehicle to work. I've bought a lot of cars in my years, some new and some used and have never had such a wonderful used vehicle sale from a dealership, ever. I won't just recommend this place, I will come back here first when I'm back in the market for another vehicle. I'll post a picture of my 95 Jeep Cherokee when the sun is up to show off my new beloved vehicle!

Easy Peasy car buying experience. Jeff Chung was great to work with and kept me very informed…read morethroughout the process. I've bought two vehicles from Carson City Toyota and wouldn't go anywhere else.

The sales rep Jeff Chung helped us find and bring in a new Corolla, which are tough to find right…read morenow, we appreciate his help. He was great to get along with as well as patient! Thank you!

The reviews don't look good for this dealership, too bad. No I won't buy anything from them, need…read moreto fire the head person, who thinks it's ok to sell a deflective truck.

This dealer is horrible they sold me a $50,000 used truck and complete brake failure less than two…read moremonths after purchase needs all new pads and rotors and they refuse to pick up any of the cost. I'm stuck 500 miles from home and have to pay out of pocket for complete brake replacement. They are scammers do not buy from them

My family and I were on our way to Lake Tahoe and my transmission blew after passing mono Lake…read morethank God for the trustworthy amazing mechanics and Shannon with her great service and help as they got us home in less than a week and was able to find a refurbished transmission the work was amazing. My car runs amazing now and we were able to drive all the way back home to Long Beach California. I highly recommend Carson service center. The price was extremely fair considering I had to replace my transmission. They did not gouge me or overcharge me due to my vulnerable situation they were very accommodating and this is a place. I would definitely go back to if I lived in Carson City.

One of the last (and best) honest service center/auto repair place! The people are actually nice…read moreand takes good care of their customers!!!

Good running cheap "Bic-mobiles" they're great for 4-5 years, then you get another. The sales lady…read moreis awesome. If I need an A to B car, this is the place.

Definitely the pinnacle of small auto sales businesses in the area! Heidi was so easy to work with…read more She's got the patience of a saint and is quite knowledgeable. I spent quite a bit of time and multiple test drives, but we reached a deal on a car with no difficulties at all. She even got me more for my car than was quoted elsewhere. For me, Heidi and Karl are absolute models for how to operate a small business in this town. If you need wheels look nowhere else! They're the best!! Very happy. I will definitely refer people to them.

My friend bought a vehicle here a few months ago and have had nonstop problems since the day she…read moredrove it off the lot. When she tried reaching out multiple times to discuss options, she was either ignored or yelled at and hung up on. They did not honor their word or stand by the agreement made at the time of purchase. If I could give 0 stars, I would. This dealership takes advantage of people and sells cars that are not reliable. Beware before buying from them!

Good service good people! Had machine shop work done, very pleased.recommend this shop for machine…read morework and repair at both locations.

Bought a 9000$ 1998 ford mustang "everything new and ready too go" blew up not even 6 months later…read more due too after market oil gauge not put in properly it was duck taped and that's how they did it don't trust anyone here there unreliable and just scam artist in general. 0 stars if I could!

AJ (the owner) sold me a 2010 Ford escape with tires that appear to have good tread, but after…read moregetting my first oil change, the auto doctor in truckee informed that that not only was I sold a car with tires that are 9 years old, (which is illegal), but also the oil gasket was stripped by the last person to do the oil change (the dealership). After owning the car no less than two weeks, I was quoted $2,200 of work to be done, on a car I paid $20,000 for. I called AJ and he refused to make things right with replacing the oil gasket, and he wouldn't even offer to replace the tires. The only agreement we could come to was that we split the cost of tires, and he quoted me $300 to split the tires which I agreed. Today he called me, quoting me double, close to $600 for getting the tires, make me pay $600 for his mistake. I'm reporting them to the Better Business Bureau and I strongly advise anyone who reads this to avoid this business. Not only is the owner breaking the law by selling me a car with tires that are 9 years old, he endangered my and my families well being and safety, so he can make more of a profit. This man and business is unethical, avoid at all costs. I deeply regret buying a car from Budget Auto Sales.

WORST car dealer ever! Yes, there lot is not great, nor are there car selections... which should…read morehave been a RED FLAG for any car buyer. They sold me a LEMON. I've since been making payments on one of the worst vechiles I've ever owned. All while it sits in my driveway BROKEN. SCAM SCAM SCAM. They will fix up cars just long enough to last thru your test drive!!!! BUYER BEWARE!

My son filed a complain with BBB in Nevada about a problem on a jeep wrangler with problems not…read morereported at the time of the sale with any response from them yet since more than a month ago, so once they take care of it we will post their performance and how they take care of the customers, in the mean time be careful with them. Sep 05, 2014