We received an online quote for our car and it was at the top of Kelly Blue Books offer so we…read moredecided to go with Car Max. So happy we did. The process was super easy and within an hour and a half we signed paperwork and everything was completed. Everyone was so friendly. Highly appreciated the smooth transaction!

They lied about the options that came with the car. When I got it home it did not have massaging…read moreseats, a heated steering wheel, or active park assist. I had already put new wheels and tires on it so I asked for a price adjustment and they said "those options dont change the value of a vehicle". Odd, since two of these were ones they chose to advertise on the landing page for the vehicle. They told me to take it or return it. They were not even nice about it. After I posted my review I was contacted by 'Kevin' from CarMax and he negotiated $1,000 for me on the condition I sign some papers. He said they would be in touch. I got one call saying they were waiting on the check and paperwork and that was a month ago. It was a mistake to come to this CarMax and I would absolutely warn you against it. You'll notice the postive reveiws come from 'Elite' reviewers - hmmm like its coordinated. I really wish I had bought my truck at Corwin Ford Reno which is where I bought the one I traded in.

Great experience at Key Acura of Reno…read more I first came in about a year ago for a recall repair, which was handled quickly and professionally. Came back recently for an oil change and had the same level of service. Scheduling was easy, service took under an hour, and my car was returned beautifully detailed. Ethan was friendly and helpful, and I received a thorough multi-point inspection with clear recommendations and no pressure. Quick, efficient, and honest. I'll be back.

I had a great experience at Acura. I bought my car from a different dealer, there were some recalls…read moreon my vehicle so I took it in. They fix the recalls me with no problem at all. They washed my car for me. Super friendly, very nice service writers. They told me they had a great deal on oil changes and that they will service any vehicle for that. So of course I brought my other car in and they did an oil change with full synthetic oil, which I definitely prefer. It was a great experience. I will definitely bring my cars in for oil changes and whatever is needed.

Thank you for that wonderful insights. It was very accommodating to ask follow up questions and…read morebasically ask the whole processing of papers and the know how. Congratulations!

1 star is too high for this dealership! These people are a scam. We just attempted to purchase a…read morevehicle that the salesman said was a smoke free vehicle and came all the way from California to find this vehicle was heavily smoked in! They are a scam. Worst part is its been 4 days and I still haven't received the refund of my deposit or the expenses I have incurred to travel here. I would never give them my business. THEY ARE SHADY!!!

It's not often you come across service this outstanding, which is why Misty Winkleman deserves…read morerecognition. Misty is an exceptional service representative and a fantastic point of contact at Bill Pearce BMW. She makes every appointment clear, smooth, and easy, while always being informative, attentive, and incredibly knowledgeable. What I appreciate most is how efficiently she handles everything--she works at a lightning-fast pace without ever sacrificing quality or care. On the rare occasion something needs attention, she handles it with ease and makes the process feel comfortable and stress-free. That level of service goes a long way. As my warranty is coming to an end, I'll likely be in the market for another vehicle soon--and honestly, the ability to continue working with Misty is a huge factor. That's how valuable she is. I would strongly consider purchasing another BMW simply because of the service and consistency she provides. She is truly a top-tier service professional, and Bill Pearce BMW is lucky to have her. Experiences like this are exactly why I'll continue to choose BMW in the future.

I just purchased a car from Bill Pierce BMW and I had the best experience ever buying a car. The…read moreservice was excellent from the moment I walked in. The sales manager Alex, my sales person Jon and Henry in finance were knowledgeable, patient and on point! And I love my new toy!!!!

Good service, long waits (for appointments)…read more I brought my Tesla to the shop a day early because I was out of town for 3 days 2 nights and they accommodated it, so I appreciate that a lot. It's also nice to get loaners though availability of that is a bit more variable since a ton of people have Teslas now. So far can't complain!

I recently bought a Tesla. The vehicle won't charge for some reason. I took it to the service…read morecenter for help. They told me to pull the vehicle into the service bay. I went since, expansion the situation. They insisted I needed to drive to a supercharger to charge, despite me expelling the vehicle wasn't charging. So I followed their advice, drove to a supercharger, and it didn't work again. Tesla service center didn't even try troubleshooting the issue or asking question, they just misled me now my car is out of power. Honestly the worst service I've received from a service center. They turned customer away who was in need with an issue with their product. Don't make my mistake. I'll stick to driving my other electric car, a BMW i3.

Muscle Motors is one of the best places to check out if you're looking for any type of vehicle. I…read morereally appreciated the honesty and care that Mr. Russ Martinez showed, even while I was just browsing. He's clearly knowledgeable about cars and provides excellent customer service. This is definitely a trustworthy place, and I highly recommend it.

josh was friendly and did a good job at seeking us out car! he made sure we were happy and…read morecomfortable with the final numbers!

2/7/26 First time…read morevisiting an Audi dealership.. I was browsing online and found a car that peaked my interest.. Read reviews from various sources and was impressed with the ratings and the "no pressure".. on the lot.. We met Daniel on the lot.. Very easy going and knew all his detailed info on the Audi's.. Coming from being a Lexus owner- I had lots of questions.. Took two out for a road test- and actually liked the Q5 over the Q3.. Glad we stopped in..

Both sales and service have been absolute incredible experiences and I would highly recommend Reno…read moreAudi to anybody