I just purchased My new camry from Jeff Chung at Carson City Toyota and I would have to say It was…read morethe Best car buying experience that I have Ever had. The entire staff was very friendly and Knowledgeable. The model and color of the vehicle that I wanted to purchase was not available when I first went to the dealership. The dealership team was able to get that car shiped in just 2 days. Great Job! Happy To Be a Customer David W

Very quick and friendly service from Kyle and Jeff Chung! Pulled a brand new vehicle out of…read moredetailing just to give me a test drive. Very detailed and helpful through the selling process with info I wasn't quite familiar with. Thank you both! Taylor

Just want express my appreciation for great customer service by Michael Kitchener service writer…read more He does his job in a very friendly and professional manner. Throughout this service and repair he has communicated to me at each step What a refreshing way to do business Thanks

My friend bought a vehicle here a few months ago and have had nonstop problems since the day she…read moredrove it off the lot. When she tried reaching out multiple times to discuss options, she was either ignored or yelled at and hung up on. They did not honor their word or stand by the agreement made at the time of purchase. If I could give 0 stars, I would. This dealership takes advantage of people and sells cars that are not reliable. Beware before buying from them!

Sold me a car without either registering it, and without the Title (yes I paid for it, it's in the…read morereceipt) It's been one year and I had to recently ask repeatedly to figure out why I still don't have the title that I paid for. He seems trustworthy, but based on my experience, he doesn't care about his customers at all, until they start coming back to remind him

They appear to be a scam!! I know someone that bought a vehicle and never received it! Now they…read moreare trying to get their money back!

The reviews don't look good for this dealership, too bad. No I won't buy anything from them, need…read moreto fire the head person, who thinks it's ok to sell a deflective truck.

This dealer is horrible they sold me a $50,000 used truck and complete brake failure less than two…read moremonths after purchase needs all new pads and rotors and they refuse to pick up any of the cost. I'm stuck 500 miles from home and have to pay out of pocket for complete brake replacement. They are scammers do not buy from them

Daniel was the salesperson who helped me get my son into a 2016 Dodge Dart. He was awesome! He made…read moresure he listened carefully to what my son's needs where for a reliable vehicle and matched us with the perfect option. He went above and beyond to ensure I left the dealership feeling confident my son would be safe And have dependable transportation.

I almost purchased a 2013 Subaru Impreza advertised at 91,499 miles from Eagle Valley Motors. After…read morerunning the Carfax myself, I found a "Potential Odometer Rollback" warning. The history showed 65,292 miles in November 2023, 167,827 in July 2024, then 68,282 on an August 2024 emissions inspection. None of this was disclosed during the sale. The salesman, Toby, was extremely pushy about payment. He insisted we pull cash from an ATM, rode with us, and became frustrated and rude when I chose a money order and a wire transfer instead. We declined the dealership's financing and extended warranty. We never took possession of the vehicle. We canceled the money order and wire, returned the key, and issued a formal written cancellation. The main reason we walked away was the undisclosed odometer discrepancy. The high-pressure payment tactics made that decision easier. If you shop here, run your own vehicle history report and do not let anyone rush how you pay. I would not recommend them based on this experience.

I am beyond frustrated with my experience with Fox Preowned…read more My 2017 GMC Acadia was towed to Fox Preowned for repairs. A replacement transmission was purchased for $2,285 and delivered directly to Fox Preowned's address. The repair documentation provided by Kiefer shows that I was charged $4,000 for the transmission -- approximately a 75% markup over the documented purchase price. That transmission was never installed in my vehicle. I later learned that the 2017 transmission purchased for my vehicle was returned/exchanged in connection with obtaining a transmission for ANOTHER CLIENT'S vehicle -- a 2014. I NEVER authorized my transmission, or the money/credit associated with it, to be used for another client's vehicle. When Fox Preowned had to move out of the building, Kiefer drove my still-unrepaired Acadia back to my house. AFTER this happened, Steve Lewis personally told me in writing: "If I can help with your transmission issue I will." Despite that, nothing was resolved. My vehicle was left dismantled to the point that I can't even have it conventionally towed to another repair shop. I now have to pay another mechanic to come to my property and determine what was actually done. My expenses and losses from this mess have exceeded $10,000. I have receipts, payment records, texts, photographs, repair documentation and other records supporting my experience. I have also filed a Nevada DMV complaint and a claim with the dealership's surety company. Nearly five months without a functioning vehicle after paying thousands of dollars is completely unacceptable. To say I'm pissed off is an understatement. I absolutely cannot recommend Fox Preowned.

I had a great experience with Fox preowned. We bought my daughter a Subaru Impreza 2014 and it's…read morebeen a great car yeah a year later the AC compressor went out nobody could've known that but for a used car, that's all-wheel-drive we were lucky to get it. Not sure what these other people are talking about. I had a great experience with the owner himself.

See, here's the thing: anytime a person buys a car, and especially a female, they just don't want…read moreto drive off with a piece of junk that dies 500 yards away from the lot. Too bad that's such a sweet sentiment with no place in the real world of used car lots. Unfortunately for me, the car I purchased was only the second one I'd viewed and test-driven but my father, the guy I thought knew more than I did when it came to cars and their mechanics, convinced me it was "the one", ya know like if this was my future husband he'd be plain, a little beat up, old, poor, and about to die. (Quite the catch, right?) This is where I utter a rather inappropriate, although appropriate, expletive like F%*K. But hey, Brandon (the owner and chief salesperson) told me he'd give me a deal. We quibbled about the price for all of one minute (I got him to drop it 500 dollars, but I'm sure he made an easy $1,500 off of the transaction) and I drove off with my new (er, used) merchandise and not a "yippee" hand pump in sight. Not pleased with my new piece of mechanics but when you don't have much money to spend on a set of wheels, you settle for what you can get (isn't that just typical?). So somewhat content for all of a week and a few days until I had to fill the gas tank annnnnddddd the car didn't start. SERIOUSLY. I sat in the gas station for a minute and a half turning the key in the ignition trying to get the damn thing to start. It did but grudgingly. And I drove off hoping it was a one-time mishap (only sort of hoping, I knew it wasn't so I just had to wait until the next tankful of gas to test it again). Then, it happened again. Fill the tank full of gas and the damn thing doesn't start. OMG, I'm that girl from the ridiculous movie where she's screwed over and the snake salesman snicker with audience at her stupidity. F$*K. Not only that, but the "Cruise control" didn't work since day one, so there's the second tally on the WTH list. Oh wait, I'm not done. Third, my key FOB doesn't work and it'll cost $250 to get a new one. Thanks so F%$*#@G much. So what do I do, but bring it back to the dealer and plead my case? Brandon got riled up like a humiliated child and accused me of accusing him of knowingly selling me a car with a defect and blah blah blah. Long discussion short, I had my legal jargon all in a row and he knew it. After all, his associate sales guy told me that Brandon knew about the problem with my car and advised me to just "leave the car running when filling it with gas". Right. There's a reason that signs around the gas station say "Turn off Engine." Duh. And since he clearly didn't divulge the defect of the engine, it leads me to believe that he doesn't exactly check over his cars before he sells them, which is ILLEGAL. My advice? DO NOT BUY A CAR FROM KING'S AUTO OUTLET. DON'T. DON'T. DON'T. (Bold, italicized, underlined and the whole schebang.) *6 month later update: My car engine DIED. As in, the very engine broke to pieces and, if it was the rib cage of the person bursting forth with gory violence, you'd understand how incredibly HORRIFYING that experience was. SIX MONTHS. 6 MONTHS and my piece of shit car was DEAD. Thank you, King's Auto Outlet, thank you. If I was a truly aggressive person, I would have left that broken engine on the front porch with a nice red bow. (Unfortunately, that would just be a little too extreme. But one can daydream.)

Easy used car buying experience…read more Happy with the negotiations. Wife loves her SUV. Great post-sale customer service.

My family and I were on our way to Lake Tahoe and my transmission blew after passing mono Lake…read morethank God for the trustworthy amazing mechanics and Shannon with her great service and help as they got us home in less than a week and was able to find a refurbished transmission the work was amazing. My car runs amazing now and we were able to drive all the way back home to Long Beach California. I highly recommend Carson service center. The price was extremely fair considering I had to replace my transmission. They did not gouge me or overcharge me due to my vulnerable situation they were very accommodating and this is a place. I would definitely go back to if I lived in Carson City.

One of the last (and best) honest service center/auto repair place! The people are actually nice…read moreand takes good care of their customers!!!

I just purchased a Honda Ridgeline from this dealership. I was extremely satisfied with the…read morecustomer care I received. Salesperson Roger was absolutely upfront, and attentive. Sales Manager Aaron took a personal interest in my satisfaction. Jodi is an absolute pleasure! in short, this is a great team! I'm 69 years old, and have bought many cars in my lifetime. I can honestly say that this was the most-painless auto purchase I've made. Once I decided to buy, I was out of there, with multiple new vehicle, in less than three hours. Need a car without the hassle? Michael Hohl Honda! Ask for Roger!

Will always come here to service my Civic. Paula is the best! Makes scheduling so easy and answers…read moreany questions I have about due services.