This pharmacy is so ridiculous they take FOREVER to get you your prescriptions. This is peoples…read morehealth we're talking about here and they don't give a shit. The lady on the phone is rude and not compassionate what so ever. I called to have my prescription transferred from carepoint pharmacy yesterday and today I call and still they say they don't have it! when I called carepoint they said they should have it and that they transferred everything to them so there is no excuse on why they don't have it yet it's so annoying just to get one prescription they make it as difficult as possible!

I'm still in line! There are 20 people in line with 1 person working. The line hasn't moved at all…read more Horrible!

So I'm sitting here waiting on my booster shot and there is a family of three I. The room right now…read moreas we speak. One of the little boys is screaming because he just doesn't want the shot at all and the other little boy is walking around the store with dad picking gout gifts because he is a big boy! The doctor has gone In And out of the patient health rooM several times filling prescriptions while the parents try to make the last little boy get his shot. Why am I waiting until the parents convince the last kid to try not to cry and holding g up the entire line of waiting humans of 12 and I'm glad the parents are getting the so vaccinated but I got things to do. Now that's not the bad part of this story... as I've watched the pharmacist go in and out of the health room from the family and the medicine department he hasn't changed his gloves not onetime since I've been sitting here for 30 minutes. I mean he's already give. Mom, dad and one son shoots, grabbed the door handle of two doers several times and touched medication in between the parents calming the you g boy down. Now when I go in here I will require a change of gloves and bleach wipes for any surfaces that I need to come I. Contact with.

So this I went to Urgent Care at 8:30 this morning for a scratchy throat, for which they called in…read morethe Rx's at Walgreens. I waited 3 hours to come in....but after waiting 20 minutes in the 7th place in line with no movement, I had to leave for another appt. (there was only 1 worker at the Rx counter). After 3 more hours I attempted to again pick up my Rx's. I was 3rd in line this time...but it took the full 25 minutes to reach the counter. After a few minutes, the clerk told me only 1 of the Rx's requested was ready, but she told me if I wanted to wait another 15 minutes, one of the remaining two of the Rx's would be ready. I asked her please notify me when the remaining Rx's would be ready...hopefully by the end of the following week.

Amazing service and medicine done under one hour also clean, friendly and great serviceread more

absolutely the worst pharmacy around. They have AI to answer the phone and then send you to a…read morevoicemail to leave a message you may or may not get a and then if you can get somebody they put you on eternal hold.

My prescription was at CVS in Target but went refill and they were out so they found some at CVS on…read moreGeer rd. Went to it and they had a 30 day supply and said to come back about a week before my pills were gone so they could order some to fill my prescription to 90 days like prescription was written. But when we went back the pharmacist accused us of pharmacy shopping and refused to fill my prescription to 90 days and said I would be lucky if I got a 30 day refill. Now CVS is filling pet meds talk about going to the dogs!!!

Customer service needs to be greatly approved at this location. I recently got out of the hospital…read more I was put in the hospital the first time because I was experiencing a rapid decrease in blood pressure. Because of this I was taken off blood pressure medication. When I was released from the hospital, I was given a prescription for Losartan Potassium 50 Mg Tab with the instructions to take it if my blood pressure got over 140/90 which I did until the day before yesterday. Then my blood pressure skyrocketed. I still had my regular blood pressure medication, Losartan-HCTZ 100-25 Mg Tab. Since it was after 5 pm and the doctor's office was closed, I decided to go and talk to the pharmacist. That was a big mistake. What resulted was being talked to like a child just because I could not understand which Losartan the very rude pharmacist was referring to. First of all this pharmacist that I had never seen before had a very heavy accent and my hearing is not what it used to be. All I could get out of it was Losartan. I asked him which one and he just kept saying Losartan. Then he told me that I needed to listen when a pharmacist tells me something and that he had told me four times. I said that I am a retired teacher and I know how frustrating it can be to have to repeat something over and over, but could he please repeat it one more time because I didn't catch it. Is it Losartan Potassium 50 Mg Tab or Losartan-HCTZ 100-25 Mg Tab? He refused to tell me so I ended up having to take a guess. Fortunately, I guessed correctly. My question is this? Should a pharmacist have more patience with a 60 year old confused, hard of hearing, little old lady than that? I was polite and respectful to him. Shouldn't I at least deserve the same? At the very least he could have just pointed to the correct medication. I brought in both of them. It was such a terrible experience that if I see this mighty pharmacist there again, I will leave and come back later to get my prescription. Maybe better yet, I should just go to another pharmacy where I am respected in spite of my age and lack of hearing.

The customer service was terrible Yareli I believe and another lady were lazy and rude we asked…read morethem for help finding an item and they simply said they don't have it, the only reason they get a 3 star is because Armando was very helpful after 2 employees just said no without checking right when we went up to him he started searching it up and just like that the item that they just said no to having was found in under a minute how lazy do you really have to be to not search it up.

I arrived at this and completed most of my shopping my Wife indicated it to me that she wanted…read morespaghetti tonight. So I went to the meat section and inspecting the meat. It was all brown and had different colors to it.. But it was just really bad in General. I contacted the store manager and showed her the pictures I took of the meat and how bad it looked, and she immediately copped an attitude with me and I felt this is not a position that she should hold if she does not listen to customers who are loyal to the store and she has a problem with issues that are appointed out within the store. Somebody maybe needs to look at how she addresses customer service or needs to be retrained as a manager on how to deal with the public. I have some pictures if upper management want to see what I'm talking about and feel free to contact me and I will let everybody know.

They always polite and they are very helpful and always has my medication on time and they even…read morecall when it ready

Here at Rogers drugstore, Everyone is on a first name basis, And they genuinely care about the…read morewell being of all the people who are customers. I will never change or go to another pharmacy again

if I could select zero, I would.... This is possibly the worst pharmacy I have ever been to... the…read morepeople are rude, inconsiderate, they completely act like they are better than you!!!! I will not be returning to the Rite Aid pharmacy on Mitchell Road

I been a customer of this store since it was located on Hatch rd. staff has changed over the years…read morethen it was located on corner of Whitmore and Mitchell rd. I have no complaints about the employees, but I am missing so many points that I never have used. I always get my prescriptions there and some of the merchandise, but I was surprised to find out how many points I had for shopping there for so many years. the majority of employees there are nice and helpful, but it is true that some are super rude and appear to be annoyed by their customers. If you don't like people, please get another job. Customer service it's what makes a store a pleasant place to shop.

I was looking for wrapping paper just a few days before Christmas. Literally everywhere else I…read morechecked was out. Rite Aid had what I was looking for. I was pretty in and out. Couple things I noticed was the store seemed pretty understaffed and even a little messy. They did have a pretty decent selection of mini one shot liquors tho! I saw Patron and Grey Goose to name a few. Prices were good too.

wow, I just called, and there was no answer--I let it ring for two minutes. IDK what's going on…read morewith this store. They hardly have any stock now. Also there are never enough employees available. I guess customer service is not a priority here. The other one is town is great.

The staff is always friendly and helpful! I really appreciate the personal attention provided here…read more I encourage everyone to support this small local business!

Kid forgot meds. Had them call doctor and wire order to pharmacy. They took my insurance and was in…read moreand out faster than my local Walgreens. Thanks Groveland pharmacy!