I can see why this Walgreens has two star rating. I had a craving for holiday Danish butter cookies and they had it for $3.50. I tried to purchase two of them and put in my phone number however, my phone number and never existed in their system. The person behind the counter, a young man in his late teens early 20s, kept arguing with me that my account... My phone number is not in the system. After I purchased it at full price, While I was at the parking lot, I contacted the wall greens 800 number and confirmed with someone by the name of Andrea at the corporate office that Walgreens had switched their reward programs. Evidently the staff here are too stupid to know or explain that they switched of the reward programs to their customers. Luckily, I found a female staff member who understood my situation though there were some language barrier but she fixed my issue and was able to give me the cookies at the discounted price. I expect nothing more from this location. Customer service has never been there number one priority. It's evident that their employees here are only working and looking forward to go home. Quality: C Price: B Service: C Will I return here? Only if CVS across the street is closed read more

This pharmacy is so ridiculous they take FOREVER to get you your prescriptions. This is peoples health we're talking about here and they don't give a shit. The lady on the phone is rude and not compassionate what so ever. I called to have my prescription transferred from carepoint pharmacy yesterday and today I call and still they say they don't have it! when I called carepoint they said they should have it and that they transferred everything to them so there is no excuse on why they don't have it yet it's so annoying just to get one prescription they make it as difficult as possible! read more

I'm still in line! There are 20 people in line with 1 person working. The line hasn't moved at all. Horrible!

Customer service stinks. I just hauled in a box to drop off for FedEx, got looked at like I was an idiot and the first thing out of the person's mouth - "too big, don't take it" - like I'm automatically supposed to know what she's talking about. Nice customer service. Never been here for this service, never coming back. I would rather drive to another city. read more

Super hard to get ahold of them. I was trying to get a medication for my boyfriend but everytime we called they didn't have it ready. Which is ridiculous because we needed the medication urgently!!! read more

Absolutely unprofessional and rude. They said they'll get our pictures ready in 5 mins. After waiting for half an hour , we went up to the front and brought it up that we've been waiting , they said come tomorrow. Why ? because we were "impolite" for asking for an update. Super rude annoying and they don't care. Even after reading this review I'm sure they'll like "we don't care". read more

prescriptions have been ready within 30 minutes to an hour of them being ordered. Very pleased with the service I receive at this location. 5 stars (-: read more

This review is for the pharmacy. Literally the WORST pharmacy ever. You can never get a hold of them and you call them and they hang up on you. They legit pick up the phone and hang up on you. Sonia the pharmacist is the only helpful one there. Really debating on switching pharmacies because you cannot get a hold of them at all. Unless you go there and wait in a line for an hour. read more

My son is very afraid of needles and he needed a vaccine. The woman pharmacist (I wish I could remember her name) was extremely kind and patient. She talked to him and made him feel comfortable. I really appreciated her in that moment. The store is so lucky to have her read more

For backstory, I went on a camping trip a few months ago and bought a disposable camera it had a switch that pops up a little red bit which indicates the flash and when I went to get them processed the old lady kept spinning the dial which when that happens and there are no pictures left delete's the picture and she said "why is it still red" and it took all of my willpower to not scream at her that it was just the flash so I was hoping that it didn't delete the picture's but when I got them in the mail half of my picture's were gone read more

My children's prescriptions never are ready! I need to call several times because they're always said they're working on them. sometimes I had to wait over a week! that is not reasonable. worst pharmacy. I never had an issue with Walgreens,, only at this particular one. read more

I had this experience a couple of months ago but I very much haven't forgotten it, I had recently bought some DESIGNER sunglasses, I was directed to return them through fed ex in Walgreens as told, however a couple of days later I recieved an empty box, when I opened the box it was empty with only my return slip, I never received my refund on my end because the company told me they never received the sunglasses back, came to realize that they sent me the exact same box I had returned but empty. Walgreens sent me back my box empty when they never were supposed to send it back to me, and also stole the designer sunglasses. That is very unfair and definitely needs the review even months later because that is not fair. I never got my money back and walgreens got to keep some designer glasses read more

I waiting weeks to get a script delivered to my home. Every time they failed. They wanted to blame Fedx for not coming in for days. I literally was waiting in their store and a Fedx guy walked right by me. DO NOT DO BUSINESS THERE if you need your prescriptions! read more

This is the WORST PHARMACY hands down that I have EVER used. I would give them -10 stars if I could! Their phone is always busy, you literally cannot get through. I tried from 9 am to 8:30pm and finally got through, only to be told that "our phones have been down all day" which was total BS. Every time the phone would ring through they would pick up the phone and then cycle the call back into the cue. This happened over and over all day. As soon as the phone rang they would put it back in the cue again. Just Crazy. The lines to pick up your prescriptions at the store usually take 30 minutes to get through, weather drive-thru or walk-in. I cannot understand how a nationwide chain can be so poorly managed, and why they just don't hire more help! Sooo... So I called Walmart pharmacy in Turlock and am having all my prescriptions transferred there. It turns out that in some cases with prescriptions that my insurance does not cover, Walmart's price was $15.00 cheaper! Go with ANYONE BUT Walgreens if you don't want to go gray before your time! read more

I hate this place. Long lines and 1 cashier. You'd think you can jump out and grab something quick and fast but save yourself and just go to Walmart. read more

One of the worst and rudest pharmacy ever. It seems like i need to wait two hours just to be told my medicine isnt ready. and the workers at the actual pharmacy are always in the worst mood and mean to so many people. and dont even bother calling to just wait another two hours to end up purposely being hung up on. Needs a better system or new management ASAP. Its so sad to see this at a pharmacy where people come to get medication they need to only be treated like they're a burden. read more

I never been treated worse. A pharmacist named Stephanie, spoke to me and my doctor's office unprofessionally. This left myself and the doctor's office shocked. I don't know what made this woman so mean and uncaring. Very unfortunate for Walgreens. I hope she has better days, and learns to treat patients kindly and with respect. read more

Rude girl they have working here . Already had attitude ringing me up . Once I paid she didn't even hand me my bag she basically threw it at me . WALGREENS DO BETTER. if you work customer service do your job as you should no need for the stank faces . read more

The pharmacy is problem, you have to wait in line and usually there isn't help in Spanish. The rest of the store is average, although the prices are very high. Don't come here if you don't want to wait in line, or if you don't want them to waste your time. Would probably not recommend, go to the CVS across the street instead. read more

This Pharmacy is the worst. For both the drive thru and in-store pick up, the wait is over an hour long. To even sometimes be told "that you're medicine isn't ready, to come in an hour". This place is so understaffed! And to be frank, you'll be dead before you get your medication. NEVER COME HERE! read more

this Walgreens is the same as most around here. Btw they have $1 Rockstars . && a picture printer , & redbox. read more

Walgreens - a view of a walgreen store from inside a car - Cosmetics & Beauty Supply Near Me - Modesto, California

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This pharmacy has the worst customer service. They need new management ASAP I wouldn't recommend this place to anyone. If this keeps happening to you file a complaint (800) 925-4733 corporate read more

The staff in the photo department are super nice and helpful! They reprinted my invitations after 3 attempts of me messing them up. They printed them instantly at no charge The pharmacy department is a different story. They always make me wait or ask to go back, my prescriptions are never ready. read more

Pharmacy is always such a super long wait rather it be walking into the store or in the drive thru... only come here cause it's close to home... wish the waits weren't so long. read more

Ran by here first thing in the morning to send off a FedEx package and it was quick and painless. They offered text and emails alerts and my package was picked up by 10am. Definitely would recommend. read more

Slowest pharmacy I have ever been to. Took me 1 hour to get my medicine and I had prepaid and only had 4 people in front of me in line.

Review is for the pharmacy only. It took 45 minutes just to get up to the window, with 3 cars in front of me. Friendliness and customer service seem to not be important here. read more

There's a FEW in the pharmacy that's helpful that being said you call in ahead so they have your meds ready & 100% they don't have ready you wait 20-30 minutes they never do what they say not happy people it's like your wasting their time they act like their way understaffed an over worked toward costumers the appreciation is non existent in this place read more

Worst pharmacy ever, they take almost an hour in drive thru every time. Then sometimes the pharmacist is not around so they make you keep circling around wasting more time. Save your time and get another pharmacy. read more

Huge Thank You To Liz!! Really nice & friendly girl.. with outstanding customer service.. even when I rushed 5 mins before closing time!

I think they need to navigate their appointment system for the Covid vaccination a little smoother for the people coming in I've gone in twice and haven't been able to get vaccinated due to system errors for the first visit second visit they ran out of the mixture for the dose after waiting an hour to be seen for my vaccine I recommend people making an appointment at your local urgent care for faster and easier results very unsatisfied with this location read more

I have never had to wait this long at a pharmacy. The wait is horendous! Customer service is not the friendliest either. The manager in this store needs to really rethink how their pharmacy is ran. read more

Honestly shitty as pharmacy I moved from Cvs to here and regret it I have waited on the phone 1-2 hours and don't get to be able to talk to no one and when they finally answer they fucking hang up and I have to call again!! Also for some reason they have 2-3 files on each of my children I have asked to merge them or something and they say no and every time I go pick up there medication it can't be found or it's a problem not just theirs but mine also! Oh not to mention I have waited on drive through over 1 fucking hour when there's just 1-2 cars I front of me they are so fucking slow for some freaking reason it doesn't matter if your inside or outside waiting for your medication if you have nothing to do and want to get your medication and wait 2 hours this is the place I tried delivering my medication to make it faster and nope that don't work either I'm in Modesto they send my medication to Tracy and got lost there there's always a problem here and yes I will be changing pharmacies!!! read more

This place goes hard there's a worker then man she's the nicest person alive shoutout. Overall it's not as good but that person rocked it.

I'm so disappointed with this pharmacy. They are very uncaring and argumentative. I realize that it's busy, it's always busy. So why can't customer service be a priority? read more

Yo this shit take more time than a jack in the box drive thru at midnight how it take me 30 mins in the drive thru to get medicine with only 2 cars in front of me. Id give this shit zero star i was able to write this fine review while you guessed it in the drive thru read more

I develop some pictures via their online website. Upon my arrival I was immediately greeted. I then was given my photos and when reviewing them some of the pictures color quality were not good. I was assisted by Tina she offered to re-edit and print them for me. She edited each pic and printed them one by one. Tina went above and beyond! Amazing customer service! Thank you Tina for your time and support read more

Walgreens - Cosmetics & Beauty Supply Near Me - Modesto, California

Omg... an hour wait in line just to be told the Pharmacist is working on it now. Doc called it in 2 hours ago.... I just don't know why I continue to use this Pharmacy... it is this slow everytime. They then tried to convince me that 8 pills would last me 28 days! Incredible!!! If you know of a better place, please let me know. read more

They definitely need to hire more people in the pharmacy, I waited 25 minutes in line with only one person ahead of me. This is ridiculous.

terrible service at the pharmacy. long wait times and the workers are on the phone and helping the people in line at the same time. hire more people to do separate tasks. makes pharmacy waits for sick people almost an hour long. read more