If you're ordering medication that needs to be refrigerated, they can't guarantee you that will…read morestill be useful after delivery because they have nothing to do with the Postal Service and the promptness that it takes when something needs to stay refrigerated. Spent almost $200 on a medication and delivery took two days with normal ice pack... and they take no responsibility if the medication is no longer useful. If you're going to use this pharmacy, be sure to pick it up in person or you're screwed.

Went to River Oak pharmacy to get my Covid vaccine they said that it was going to be a $40 co-pay…read moreand that it was no longer covered by the government and I said well it's supposed to be covered because I have United Health insurance and then some administrator came back while I was in the waiting room and said I had to "pay an administration fee and you can't ask for reimbursement from your insurance company and you can't turn it into anywhere and we're not giving you the shot unless you sign this paper saying that you understand that you can't ask for any reimbursement for this from any place else and you can't tell anyone about the fact that we charged you a fee or report it any where, and that we made you sign this paper." Part two: then when I got the shot they told me that it was only $25 and when I paid for the shot they gave me two receipts one for the $25 and another one for $140 showing that my insurance company covered the $140 so what's up with all of that?

It's one of if not the best pharmacy I've used in my life, they are very courteous, quick on…read morefilling my prescriptions and knowledgeable about my medications. I have never had an issue with this pharmacy as I have with other chain pharmacies like your prescriptions not filled when you go to pick them up making you wait up to an hour to receive your prescriptions when you called them in two days earlier so I wouldn't have to wait.. I believe you will be very happy using Florida Avenue Pharmacy not to mention their prices are very affordable as well if you have to pay cash for your medication.

Very nice employees. But if their Contract with your Insurance Company doesn't pay enough for…read morethem. They refuse to fill your prescription and they deny service. Very POOR Professionalism. Seriously against Insurance Standards. Just REDO your contract. Especially when the specific medication is coming from a 3rd world Country. Really? I'm NOT dumb. You made your money off of it. Very sad you're taking out on your customers. I will continue to spread the word. I'm educated in insurance. This was done to the wrong person.

So, I was just at this Kohl's Sephora in Turlock and ended up waiting for over 5 minutes at the…read morecounter before I left. I spend a lot of money at Sephora and would have spent another $150 today just because I needed cleanser, but there only seemed to be one lady working, which isn't enough, but also, after the obligatory I will be with you in a minute she just ignored me. I was patient until I just decided why give my money to a store that can't staff appropriately and the their employees think it's fine to ignore customers. So I left. I will order what I need online.

Not being very talented when it comes to finding which products to use, let alone applying it…read moreproperly lol I stopped by the Sephora inside Kohls at Countryside Dr in Turlock and began browsing with a goal to find a better eyebrow makeup routine. Not knowing exactly what I was even looking for, I was approached by Shelly R. From the very beginning Shelly was so patient with me. She was super helpful and the absolute sweetest. She took the time to show me which products would work best and how to apply them properly for the look I was going for. I usually feel so intimidated walking into these stores... like ULTA and Macys beauty section. Usually just get ignored and the employees look annoyed whenever questions are asked. But Shelly R. made me feel comfortable and was more than willing to answer my questions and show me step by step how to apply the products I purchased. Thank you Shelly R. for all of your help and being super nice!

My prescription was sent over to their pharmacy Friday morning. I called Saturday morning because I…read moredid not hear anything about my prescription being ready. I spoke to a representative and was told that they are still working on it and it should be ready soon. I told her that the prescription is time sensitive and if they can please fill it as soon as possible. She said that they are working on it right now and that it will be ready soon. I didn't hear back from them and called towards the end of the day to ask for an update. I was told by another representative that they actually do not have the item and that they placed an order for it. It should be available on Monday. When I told her the situation and that I was already told that it would be available today, she responded that they are not talking new patients at this time and that they should not even be filling my prescription. She said I should have called yesterday to see if they would accept my prescription and not assume they would fill it. Additionally during our conversation as I was explaining why this prescription was so important she started speaking to a customer. I would understand if it was an urgent matter but she was asking the customer how her day was going and mentioned she hadn't seen her in a while. I wish there was an option to provide 0 stars as a 1 star review is still too much credit for the experience I had.

Great drug store their sister store is in Gustine. If they don't have it here Gustine will or they…read morewill get it for you. Staff is great and very knowledgeable and helpful.

Let's talk small family Pharmacies in a city populated with nothing but large Walgreens, CVS and…read moreRite Aids. Modesto is starving for personable one on one service, a place where service is the most important thing. Familia Farmacia is the Cheers of Pharmacies; "Where Everybody Knows Your Name!" I can't say enough good things about. I have an extensive array of prescriptions, one of which my insurance refuses to cover. For years I'd being paying $200 a month for it at Walgreens; waiting in line for an hour, then being told I was one day early to pick it up. Familia Farmacia is truly family owned and operated. Veteran Owned. Miguel and Issac and their staff of the nicest people remind me of service long forgotten. Their not trying to get rich on patients like me, they are honest and reasonable. The money I've saved there is off the scale. I've saved hundreds of dollars in a very short time. Even their over the counter medications cost less than. They'll even deliver in an emergency. During the Covid 19 Pandemic they've donated gloves and masks to local hospitals! When I had a surplus of paper towels, I donated it to them Issac and Miguel. This is a safe, clean and sanitized business. I do my part, coming is masked and gloved, and they go above and beyond to keep me safe. In a time when there is seemingly no choice but to be treated horribly but uncaring, overwrought big chain Pharmacies; where you take your life into your own hands to visit, after being harassed by homeless on the way in and up leaving. Familia Farmacia is the Answer To My Prayers!!! God Bless Them!!!