Highly recommended! Absolutely fantastic customer service…read more I'm really proud to write this one review because this business tries It's best to go above and beyond to solve all the biking needs of its customers. My son's aventon bike was serviced here today and I have to say that everything went smoothly and very professional thank you e bikery. A+

Never been in here before but I recently inherited a decent but not well taken care of e-mountain…read morebike. I brought it in to these guys and boy they really made me feel at ease right away. I didn't know anything about e-bikes but they definitely do and the whole crew there took the time to check out my bike and give me a fair and detailed assessment of what needed replacing and what could be fixed or just simply adjusted. Their great demeanor and helpful attitude has made me a customer for life. Great job guys :-)

Huge shoutout to Robert and Caesar at Ventura Cycling Center!…read more I brought in my classic 1971 Schwinn that probably hadn't been ridden in decades. Robert got a new tire installed while Caesar tag-teamed on getting the right brake pads installed to get her roadworthy again. Now I'm cruising under the summer sky on a bike that's hitting the streets for the first time in over 50 years! The entire experience was fast, friendly, accommodating, and transparent from start to finish. It's rare to find a team that genuinely cares about helping you bring a piece of history back to life. Couldn't ask for more. Highly recommend!

I had one of the worst experiences I've ever had with this bike company. From the beginning, their…read morecustomer service was unprofessional, unhelpful, and constantly gave conflicting information. They made promises they never kept, delayed updates, and ignored our concerns for weeks. The biggest issue was how they handled our money. We felt like they were trying to scam us by charging unexpected fees and making it extremely difficult to get a refund or even a clear explanation of where our payment had gone. Every time we asked for answers, we were met with excuses or no response at all. If you're thinking about buying from this company, I'd strongly recommend being cautious. Make sure you get everything in writing and understand exactly what you're paying for before sending any money. Based on our experience, the service was terrible, communication was awful, and the entire process left us feeling completely taken advantage of. I won't be doing business with them again.

Best place to service and upgrade your bike. Knowledgeable volunteers who teach you along the way…read more Useful used parts and the tools you need to do the job. Thanks!!

The guy that helped me today was very helpful and courteous. I will be coming here for all of my…read morebike needs.

Brought my bike in to Connor for a break-in tune up and after riding it all week, I can honestly…read moresay the bike feels incredible. The shifting is crisp, everything feels dialed, and the bike rides smoother and more responsive than when I first got it. You can tell he actually cares about the details and takes pride in his work instead of just rushing bikes through the stand. Super knowledgeable, easy to talk to, and took the time to make sure everything was set up right. If you want your bike to feel the way it's supposed to, I highly recommend having Connor work on it.

Terrible experience. I felt significantly overcharged for the work performed, and the quality of…read moreservice did not justify the price. The technician did not appear knowledgeable about the repair and was unable to resolve the issue to my satisfaction. Communication was also disappointing. I found the interaction rude and unprofessional, which only added to the frustration. My biggest recommendation is to pay with a credit card only. Avoid payment methods such as Zelle or other irreversible transfers so you have some level of protection and the ability to dispute the charge if the work is not completed properly. Based on my experience, I would not use this service again and cannot recommend it to others.

Excellent customer service! professional bike repair shop with great prices. Support local…read morebusinesses!!!

I had bought a new rear cassette and the 1st bike shop put it on wrong, the second bike shop didn't…read moreknow how to repair it and John my third stop, correctly installed the part in under 5 mins. Next time I will stop by John's shop first to get it done right the 1st time! Thanks again for your help.

We came on a Thursday and parked on the side of the store near residential…read more It was quiet and we were the only ones there for our online booking with a e-bike + side car and 1 regular e-bike. The friendly employee had us sign a waiver and taught us how to turn it on and ride it with our dog inside the side car. We had a great time and had no problems with our e-bikes for our 3 rental. Only difficulty was coming out of the establishment because the bike routes don't open up until closer to the beach so we biked on the roads at first. Would come back for another sesh!

PLEASE READ. This place is no longer at this location. We attempted to call the number provided and…read moreit went straight to voicemail every time. Going through their instagram, it looks like they are still in business but moved it somewhere. The website is not updated either. How are you suppose to find this place?!?! Like?!?!

Super central location, friendly and knowledgeable staff, nice bike bikes, Steep prices. Like…read moreunnecessarily steep. But it iiissss Ojai.

Thank you for your technical advice, and helping me get the right parts for my dinosaur bike. I…read moreunderstand and appreciate that you go out of your way to do so.

Took my bike in for bleeding my brakes a new back tire guys were super helpful. Super nice. Happy…read moreto do business in the local market. I highly recommend this place.

Stopped in to look at some mtb gloves and check out a local shop. What a great store with amazing…read morestaff. Met the owner Ben and got to talk trails and bikes for a few. Great shop. Nice bikes and good prices. Thx guys.