Lifesaver for last minute UCSB parents for a bike new or use…read more Service it's well owner is very nice The shop is friendly

We passed through and thought to check out the campus. Came across this bike shop and the staff was…read morereally welcoming. We had our dog with us and was the life of the party. We got set up and off we went. They shared notable stops for us the check out and off we went. The bikes were comfortable and brakes worked perfectly when needed.

Steve helped me cut a u lock off my bike for half the price compared to what the other iv bike…read morestore quoted me. He was also honest in advising me when I asked about selling my bike. Kind guy and respectable business!

Steve was great. I brought in bike parts new, I'd inadvertently purchased and he quickly made me a…read morefair offer. Really respectful guy!

Thank you Trek Bicycle of SB for helping me with getting new tires and brake pads on my E bike the…read moreknowledge and friendliness of everyone working there was amazing and fast repair time this will be my new go to bike shop for all my needs!

Had my bike given the level 2 tune up and switch tires to tubeless. Quick turnaround time and bike…read morerides and feels brand new. Everyone I spoke to was nice and accommodating and they complimented my bike even though it wasn't a Trek. Olive helped me at drop off and pick up and explained everything very well from pros and cons of tubeless and helped me choose my components. A great experience.

Nice work putting my road bike back together following packing it up in Hawaii and transporting to…read moreSanta Barbara. Thanks again!

Amazing customer service. They help me with so many different things, including trying to find…read moresolutions to keep on popping my back tire and they did it.

Nate is the G. He fixed my Cervelo S5 ticking noise, knowledgeable and patient. Shout out to Nate,…read moreGabriel and Everett!

Nate and his team really went above and beyond to help me in a pinch. They were the only shop that…read morehad a part that I needed and I live about three hours away, so Nate (Owner) drove to his other shop picked up the part and had it shipped to me. It's rare to find that find of customer service these days. Thank you Velo Pro Cyclery!

They work quickly on your bike, which is great. The downfall of that fast service is sometimes they…read moredon't fix things properly the first time, which was my case. I took my bike there several times. They said I needed to replace my tube. I paid for parts and labor. Less than a week later, the tube was flat again. I took it back, they said the tube wasn't properly installed the first time. I left my bike with them again to have it reinstalled correctly. Again, tube went flat. The last time I visited, the worker didn't even bother to inspect my bike or listen. She suggested I replace the whole tire, instead of them properly fixing the tube, then quoted me on parts and labor for yet another tube installation and tire. If you're in a time crunch and need a quick fix, go to them. But for quality service and lower prices, I recommend going somewhere else.

brought my bike in just to get a flat replaced, but they forgot (or didn't know how to?) to tighten…read morethe chain, so a couple of hours later when I was biking, the chain got loose, jammed, and I crashed causing one of the chain links to break. Honestly, it would be better to do it yourself or take it to another shop.

Highly recommended! Absolutely fantastic customer service…read more I'm really proud to write this one review because this business tries It's best to go above and beyond to solve all the biking needs of its customers. My son's aventon bike was serviced here today and I have to say that everything went smoothly and very professional thank you e bikery. A+

Never been in here before but I recently inherited a decent but not well taken care of e-mountain…read morebike. I brought it in to these guys and boy they really made me feel at ease right away. I didn't know anything about e-bikes but they definitely do and the whole crew there took the time to check out my bike and give me a fair and detailed assessment of what needed replacing and what could be fixed or just simply adjusted. Their great demeanor and helpful attitude has made me a customer for life. Great job guys :-)

I definitely recommend this place! I turned over my bike, which I had bought used several years…read moreago. It wasn't in the best shape. It needed a tune-up and the brakes fixed. José knew just what to do. My bike is in better shape than it has ever been since buying it. The cost for the work was very reasonable. I will definitely be back with my other bikes. Thanks again José!

5 stars all the way! Great service, Mr. Gonzalez was super friendly and extremely helpful. They…read morehave a customer for life!

We really loved this place.. We wanted a stationary…read morebike..and oh my goodness. SO MANY GREAT CHOICES! They had a brand new one I liked already assembled! The price was great as well as the staff. I appreciate the care of this small business here in Santa Barbara.. Thank you Play It Again Sports! Great place!

This was a cliche experience. We bought a used bike, and within two miles riding it out of the…read moreparking lot, the rear tire went flat. We returned to the store and were told by the small bald manager that "maybe we ran over something" and that he couldn't do anything. Please staff, at least feign sympathy when you remind us BUYER BEWARE. Other staff were great.