Nice work putting my road bike back together following packing it up in Hawaii and transporting to Santa Barbara. Thanks again!

Super friendly and helpful staff! Always are able to provide what I need or get it quickly. Also offer good advice for doing some repairs at home. read more

Amazing customer service. They help me with so many different things, including trying to find solutions to keep on popping my back tire and they did it. read more

This bike shop has a good selection of bikes, helpful staff, and lots of accessories, including gloves and shoes. Plenty of off street parking in their lot. I came in to get a basket for my bicycle and got it installed immediately free of charge. Great shop!! read more

Velo Pro Cyclery - Bikes Near Me - Goleta, California

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Stellar customer service! My daughter has visited this shop before but yesterday was my first visit. She had previously told me this shop had the best customer service. Now I know why. Yesterday afternoon during our ride, my daughter and I rolled up to pick up a tiny part and were met in the parking lot by Brian. Due to Covid, the shop is operating a little differently than prior to the pandemic. Our visit was quick and easy. Brian had us on our way in no time! He was super friendly, knowledgeable and helpful. Like my daughter, this is now my favorite bike shop in the area. Thank you Brian and Velo Pro Cyclery! read more

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I've been here about half a dozen times in the last 10-12 years. Customer service and employee enthusiasm is always subpar. The only reason I come here is because I am extremely busy, it's close to where I live and work and they have a decent parking lot. That's it. The end. read more

Great experience even though we just needed something basic we still got a good knowledge transfer

Was on a bike packing trip from San Jose to Ventura, when I had a flat out side of Goleta, needed a new tube since I didn't trust patching the old one, and I never travel without one good spare tube. When I tried to mount my tire I just couldn't get it to seat properly. I went back into the shop and they got it to seat with a cool "Parks tool" I tried to pay for it in addition to the tube, but they said, "Don't worry about it," What a cool shop. read more

I was very pleased with the service at Velo Pro Cyclery . Matt took his time to fit me to my new bicycle properly. Thanks Andy read more

Nate was extremely professional, knowledgeable and thoughtful while helping me with my bike purchase. Very happy with my bike purchase and will definitely buy through Nate and the Velo Pro team again. read more

Velo Pro Cyclery - Bikes Near Me - Goleta, California

New to Goleta rode up to have a fender looked at on my E-Bike I was told at the front door by a staff member they don't work on E-Bikes. Even if it's not a E-Bike issue. So if you have a E Bike no need to stop at this shop. Found a shop down the road and they were glad to accommodate I see you're retort to my review. I was willing to leave my bike for the service. Which I did at Bob's Bike shop. The small very easy repair was done within a few hours. And with complete caution to my safety and there's with covid -19 . I will be purchasing all my accessories and future bikes at Bob's. His staff was friendly attentive and responsive to my needs. You're employee was non of these things. Good luck with you're future Buisness. read more

These guys were really Friendly and helped us right away. They have great Prices compared To other shops we went to. Thank you again for fast And friendly service. I'll Definitely be back ! read more

I broke a rear wheel spoke riding from Ventura on a rim brake bicycle on Saturday afternoon. VeloPro Cyclery was the closest shop to my location so I proceeded to attempt to have the wheel repaired. Max was able to match a spoke and true my wheel so I could safely ride back to Ventura. His demeanor was very professional and his expertise exceptional. The time spent was minimal compared to what it could have been on a busy Saturday. Many thanks!!! I will visit your shop in the future. read more

This has been my go-to bike shop for years. What compelled me to finally write a review was the service we received when we stopped in to fix a broken bike petal. There's no question, the man in the service center knew what he was doing. He fixed the problem in less than 10 minutes, found a replacement that fit my budget (aka as little as possible), and even threw in a water bottle holder that was lying around for free since I needed a new one. All in all, I was outta of there in 15 mins with new installed bike petals and a water bottle holder for less than $10. read more

worst bike shop I've been too they said they changed my break pads I checked they were still the same. told them to remove the noice from the back tire rotor was hitting the break pads didn't fix it correctly do not recommend at all paid 85 for nothing. read more

Just came for the first time and I will be coming back. One of the few places in Santa Barbara / Goleta with quality BMX parts. Not to mention all the mountain/street/electric bikes they had. They replaced my inner-tube, tire, and even the pedals and seat that I got on the spot within 10 minutes! Will be coming back here for sure! read more

Buy Local! Everyone here was very helpful. Kyle is the man!!!! Went in and got a 2019 Fit BMX special ordered. Got it in no time. read more

Great bike shop! I've been here a couple times and they've always been super helpful and shown that they cared more about the helping out their customers than selling products. If you live in Goleta or Santa Barbara this is the shop to go to. read more

The guy in here was super nice and helped me find the right shifter part for my gear shifter. Great customer service!

I cannot say enough good things about Velo Pro Cyclery, both the Goleta location and the SB shop. All the employees are knowledgable and helpful and fun/easy to chat with about bikes on any level. I recently had a particularly fantastic service experience. I totally blew out a rear wheel at high speed on my evening ride. When I dropped the wheel off to have a new tubeless tire installed, Kyle and Kenny discovered I'd actually cracked my rim! I told them I had big riding plans that night and all weekend (cuz, who doesn't, right?) and Kenny's solution was, since my Specialized wheel was under warranty, to swap it out with an identical new wheel from a floor model and get me back on the road/trails, ASAP. I only have the one bike, and I ride 6x/week. What could have been a TERRIBLE process of filing a warranty claim and waiting for a new wheel to be delivered and built, turned into a pleasant, expeditious, 2-3 hr turnaround to get me back and riding. I was bragging about the special custom service from my bike shop to my friends that very evening, from the saddle! :-) read more

The BEST bike shop experience I've ever had! My boyfriend and I bought some old bikes on Craigslist that were desperately in need of new everything. We wanted to do most of the work ourselves but we had no idea where to start. We came to velo pro and Kyle did a quick evaluation of the bikes and told us what he thought we'd need. We were able to find almost everything we needed here and he ordered the rest for pick up. He took time out of his busy day and showed us how to install the new inner tubes and tire. Extremely patient and no doubt an expert at what he does. Will be coming back for all my bike needs definitely :)) read more

Been taking my bike to Velo pro for a couple years now. They always get my bike done quicker then expected. Their prices are very competitive, and i really appreciate their knowledge to help keep my bike safe to ride. I will continue to take my bike to get repaired here and recommend anyone buying a bike to at least give them a chance. read more

We went in for 4 inner tube repairs and we were charged for an additional 3 brake adjustments which was an additional $30 which were NOT authorized or forewarned. (We were waiting outside for 20 minutes! He could have at least gave us a warning) We were quoted at $64 for repairs and we walked with a $111 bill. $30-$40 dollars extra is NOT a huge concern for our safety, BUT we DID NOT ask to have certain repairs done. Was charged $111 and I only had $74 in my bank account. read more

These guys are awesome. I'm a relatively new biker, and I think I come in with a lot of kind of stupid questions and simple repairs, and since I'm a woman, I'm always afraid of being overcharged in these kinds of shops, but I always walk out of this place feeling like I got a good deal on great service. They also get major bonus points for not buying into the pretentious local bike shop attitude that tends to be prevalent. They are down-to-earth and super helpful, and never try to upsell you. They get one star off for the time when I took my bike in and, after getting a receipt and an estimate, ended up getting charged more than double for additional service that seemed necessary, but nevertheless they should have consulted me about. To be fair, the service was all fairly priced, but I was upset that they didn't let me know beforehand that I was going to have to pay more than double what I was expecting to pay, and that they didn't call to make sure that I was okay with the additional repairs before just going ahead and doing them. But like I said, they are really nice, helpful people, and if I didn't live in Seattle now, I would definitely trust them with my bike for years to come. read more

GREAT SERVICE AND STAFF! I had a flat tube and needed to replace a cracked tire. I usually ride with my son attached so there was quite a bit of wear in the back. Kyle was fast and efficient when replacing. I had my 2 year old with me so it was great how quickly he was able to make the repairs and took the time to explain to me everything that was going on. Would definitely be back. read more

I took my bike here to get the brakes done. After I noticed the rear brake was extremely squishy and obviously had air in the line. I took it back to have them redo it. However the manager told me I just have old brakes and that I was out of luck. He was extremely rude and did not offer any solutions for me. I went over to Bicycle Bobs and got the kit, and bled them myself and they now work great. There are way too many bike shops in town to put up with this sort of poor service. read more

This is the go to bike store in Goleta. The guys at this shop were knowledge, friendly, and super helpful. Definitely go see these guys for all your bike needs! read more

I was a visitor to the area to complete some climbs. After completing the first day I noticed a terrible noise coming from my bike. By this time it was after 4 p.m. and I was getting desperate. I didn't arrive at the bike shop until approximately 5 p.m. at which time the mechanics dropped what they were doing to assist me. Got my problem sorted and essentially saved my trip. On top of that they did not try to sell me parts I did not need. I am eternally grateful to these guys, thank you!! read more

Had a great experience yesterday. Went in looking for a work stand and some tools and Brian and his coworkers got me set up nicely and answered all my newbie bike maintenance questions, offering additional advice I felt was above and beyond. Very friendly. I went home, cleaned and tuned up my bike on my own and went for a long ride later that day on a bike that felt (almost) brand new. read more

I kind of had mixed feelings about this place, on the one hand, they would always work on my old clunker, a 50 lb all steel flying pigeon bicycle, on the other hand, the guy there told me the next time I bring in my flying pigeon, he was going to have to charge me double to work on it. When I really think about it, they don't charge me that much for labor, charging me double is peanuts really, and to be honest the guy said it in the nicest way possible, but I was so embarrassed I just never wanted to show my face again. But they sell Linus bikes, and I told myself once I finally got certified in the field I was working in I would buy myself a new bike. I visited their Santa Barbara location last week and spoke to a very nice guy who I do not remember the name of. He answered my questions and I said I would think about what kind of Linus bike I wanted and come back to order one. I came back this afternoon and Julius helped me, I test rode a dutchi, ordered an 8 speed, brooks saddle, schwalbe tires, basket, car rack, the works. He really spent a lot of time on us, even showed us how to attach our rear car rack. I'll update this review once I pick up my bike in 5 business days!! read more

Killer customer service and knowledge. I was having rear derailleur issues and couldn't figure out how to fix it. Instead of trying to sell me a new one (that I didn't need) for $150, they showed me a step by step fix and I bought a grease and a couple small tools. I was able to fix the issue myself in 20 minutes and was back to riding later that day. Honest people! Great spot to take your bike! read more

I've had all of my bikes assembled, serviced and buy new parts from this shop all the time, and have purchased a couple bmx race bikes from them in the 90's. The service is awesome, the guys are quick to service my bike and I am happy to wait the time it takes especially in these times. They greet you and treat you with respect and are attentive to your needs and ensure you're bike is dialed and ready to ride. I trust these guys 100% with my bikes and know they are ready to shred when I pick them up. Glad you guys have been around for so many years to provide great service and look forward to many more years of amazing customer service. read more

Wait for their big parking lot sales, and you can still bargain down the prices. Much better selection than their downtown store.

Cant thank them enough for fixing my bike just before a big triathlon. They called when they knew what was wrong and had an exact quote for cost. I will definitely return when my bike needs more work! read more

The hippie with the man bun tried to sell me organic coffee out of his free trade thermos.

I've taken my Surly Pacer here two times for a tune up, and each time they've done a great job. Friendly people who plainly take pride in their work. read more

I do most of my own work on my bikes, but when I'm stumped this is where I go. The excellent techs have helped me with drive train, brakes, and suspension work with my mountain bike. They are knowledgeable, friendly and reasonably priced. Best of all on multiple occasions they have worked with the manufacturers to get parts fixed under warranty which has saved me significant cash! Brian in particular has done some great work on my brakes and suspension. Their retail stuff is great too - a perfect size bike shop and knowledgeable staff. read more

Great service! They did a great job getting my old bike back up and running. They took the time to explain everything to me, and it was a great deal as well. read more

6 stars! I brought my 12 year old mountain bike in for replacement tires and a tuneup. It rides like new! Courteous staff. It was repaired quick! read more

Best bike shop in SB area. Most knowledgable staff, expert mechanics, great service and prices. I take both my road bikes and mountain bikes here. Always excellent and friendly! read more