My husband and I decided today was the day our biking journey would begin with our 1yr old…read moredaughter. We early got over to SB, parked and got ready to ride. I placed my foot on my petal and I heard a snap! My bike chain was off, this other chunk was bent and Day 1 of biking was not off to a great start :( My Husband, the optimist, led the way as we stopped at three bike rental shops in the area in the hopes that they could recommend a repair shop nearby... each shop didn't have a recommendation. Awful. I thought this town was friendly... Is this SB? Finally, we went by bike rental shop #4 and the guy at the front desk referred us to Hazards. I called the shop and spoke to the nicest man. I explained what had happened with my bike and he was very honest in explaining to me that without actually seeing the bike, he wouldn't be able to tell me whether he could fix it or not. He didn't want to get my hopes up but asked us to come by and he would gladly take a look. We made our way toward the shop. As we walked in we were greeted by friendly faces. The man I spoke with was in the back of the shop working on a bike. He came out front to look at the bike and said he could repair it in 30min. We said we would go grab a bite to eat and return. He offered to let us store my Husband bike at the shop. Very nice of him to do so. When we returned, my bike was ready. Before we left the kind man who saved the day said to my hubby... "by the way, I took a look at your bike ....since you're carrying precious cargo on it (my daughters seat is attached to my husbands bike) there's a wear issue with the back wheel. It doesn't need to be repaired now, but you definitely want to go easy on it". We were very appreciative of this man's above and beyond care and concern for his customers. We are definitely telling all our friends and family about this place. Excellent customer service.

Excellent advice and service. Bought a specialized Roubaix comp carbon. Love the bike. Tyler was…read moreextremely helpful with the purchase. Had it ordered and ready to ride in a week. If you ride Specialized, this is your bike shop.

Nate is the G. He fixed my Cervelo S5 ticking noise, knowledgeable and patient. Shout out to Nate,…read moreGabriel and Everett!

Nate and his team really went above and beyond to help me in a pinch. They were the only shop that…read morehad a part that I needed and I live about three hours away, so Nate (Owner) drove to his other shop picked up the part and had it shipped to me. It's rare to find that find of customer service these days. Thank you Velo Pro Cyclery!

Seriously the nicest guys! I put my e-bike together myself (scary) and I took it in for a basic…read moretune-up because I didn't trust myself putting the wheels on. They did an excellent job and even showed me how to use my bike after! Some of the tips I received didn't even come in my manual . All their feedback felt genuine and honest and that's the best customer service you can get! SN: I have a Rad bike and they do know how to assemble and service those bikes.

Highly recommended! Absolutely fantastic customer service…read more I'm really proud to write this one review because this business tries It's best to go above and beyond to solve all the biking needs of its customers. My son's aventon bike was serviced here today and I have to say that everything went smoothly and very professional thank you e bikery. A+

I definitely recommend this place! I turned over my bike, which I had bought used several years…read moreago. It wasn't in the best shape. It needed a tune-up and the brakes fixed. José knew just what to do. My bike is in better shape than it has ever been since buying it. The cost for the work was very reasonable. I will definitely be back with my other bikes. Thanks again José!

5 stars all the way! Great service, Mr. Gonzalez was super friendly and extremely helpful. They…read morehave a customer for life!

Great group of people who know their stuff about bikes and bike repairs! Came by for a tune up on…read moremy wife's bike and noticed the huge selection of pre owned and rebuilt bike. If you're looking for a bike or an affordable price on a new ride for your little one, come check them out. Great selection and they'll take your donations and make them usable again!

Friendly and knowledgeable staff to help with any bike fixing needs! Get ready to learn something…read morenew and your hands dirty but happy after a hard days work! Stop by to learn how to fix a flat. Thanks guys.

I have been frequenting this shop since the early 1980s. It gets better in some ways, and a little…read moreworse in others. But like a trusty old bicycle, it keeps its integrity as the place where students (and lucky staff and faculty) gather to work on bikes. I went in today and was surprised that the student employees were ready to help me right away. The repair came to a very low price and I left, yet again, with a smile. Extra star for the recent increase in female mechanics. The mechanic who worked on my bike was thoughtfully bantering with her supervisor and putting theory into action. I hope to enjoy this shop for another twenty years.

They work quickly on your bike, which is great. The downfall of that fast service is sometimes they…read moredon't fix things properly the first time, which was my case. I took my bike there several times. They said I needed to replace my tube. I paid for parts and labor. Less than a week later, the tube was flat again. I took it back, they said the tube wasn't properly installed the first time. I left my bike with them again to have it reinstalled correctly. Again, tube went flat. The last time I visited, the worker didn't even bother to inspect my bike or listen. She suggested I replace the whole tire, instead of them properly fixing the tube, then quoted me on parts and labor for yet another tube installation and tire. If you're in a time crunch and need a quick fix, go to them. But for quality service and lower prices, I recommend going somewhere else.

John built my first road bike with the most beautiful, lightweight, and reliable wheels I have ever…read moreowned! He's professional, caring, and extremely passionate about his work and I highly recommend him to any cycling enthusiast.

Dropped my road bike here for a tune and maintenance. John was extremely thoughtful and reasonable,…read morehad my bike back to me the same day! Only did what was necessary of my requests to keep costs reasonable. Highly recommended!

Best around because the way it was is how I refer…read more Nice Friendly and helpful Ot slick Just old school

Had a tire blow out and got fixed up in 15 minutes. Only place in Carp to fix your bike. Hung out…read moreoutside with Dixie the house cat. Thanks !