Lifesaver for last minute UCSB parents for a bike new or use…read more Service it's well owner is very nice The shop is friendly

We passed through and thought to check out the campus. Came across this bike shop and the staff was…read morereally welcoming. We had our dog with us and was the life of the party. We got set up and off we went. They shared notable stops for us the check out and off we went. The bikes were comfortable and brakes worked perfectly when needed.

Nice work putting my road bike back together following packing it up in Hawaii and transporting to…read moreSanta Barbara. Thanks again!

Amazing customer service. They help me with so many different things, including trying to find…read moresolutions to keep on popping my back tire and they did it.

Thank you Trek Bicycle of SB for helping me with getting new tires and brake pads on my E bike the…read moreknowledge and friendliness of everyone working there was amazing and fast repair time this will be my new go to bike shop for all my needs!

Had my bike given the level 2 tune up and switch tires to tubeless. Quick turnaround time and bike…read morerides and feels brand new. Everyone I spoke to was nice and accommodating and they complimented my bike even though it wasn't a Trek. Olive helped me at drop off and pick up and explained everything very well from pros and cons of tubeless and helped me choose my components. A great experience.

Steve helped me cut a u lock off my bike for half the price compared to what the other iv bike…read morestore quoted me. He was also honest in advising me when I asked about selling my bike. Kind guy and respectable business!

Steve was great. I brought in bike parts new, I'd inadvertently purchased and he quickly made me a…read morefair offer. Really respectful guy!

Highly recommended! Absolutely fantastic customer service…read more I'm really proud to write this one review because this business tries It's best to go above and beyond to solve all the biking needs of its customers. My son's aventon bike was serviced here today and I have to say that everything went smoothly and very professional thank you e bikery. A+

Never been in here before but I recently inherited a decent but not well taken care of e-mountain…read morebike. I brought it in to these guys and boy they really made me feel at ease right away. I didn't know anything about e-bikes but they definitely do and the whole crew there took the time to check out my bike and give me a fair and detailed assessment of what needed replacing and what could be fixed or just simply adjusted. Their great demeanor and helpful attitude has made me a customer for life. Great job guys :-)

They work quickly on your bike, which is great. The downfall of that fast service is sometimes they…read moredon't fix things properly the first time, which was my case. I took my bike there several times. They said I needed to replace my tube. I paid for parts and labor. Less than a week later, the tube was flat again. I took it back, they said the tube wasn't properly installed the first time. I left my bike with them again to have it reinstalled correctly. Again, tube went flat. The last time I visited, the worker didn't even bother to inspect my bike or listen. She suggested I replace the whole tire, instead of them properly fixing the tube, then quoted me on parts and labor for yet another tube installation and tire. If you're in a time crunch and need a quick fix, go to them. But for quality service and lower prices, I recommend going somewhere else.

brought my bike in just to get a flat replaced, but they forgot (or didn't know how to?) to tighten…read morethe chain, so a couple of hours later when I was biking, the chain got loose, jammed, and I crashed causing one of the chain links to break. Honestly, it would be better to do it yourself or take it to another shop.

Loren was super helpful and managed to get me back on the road within 5min of me getting a flat.read more

Shout out to my man Loren who fixed me up with brand new disc brake pads and brake cables and lubed…read moreup a squeaky chain in less than 45 minutes. He was fast, knowledgeable, and super friendly even on a busy day. We were on a bike tour from San Luis Obispo to Santa Barbara. Good thing he fixed me up with fresh brakes because then he recommended that we take N Refugio Road from Solvang to Santa Barbara. Hardest climb of my life on loose gravel, steep gradients, with loaded bikes. Hardest descent of my life for sure tested out those brand new brake pads. Don't ride off the cliff edge. Great views. 10/10 would do again.

Bryan scheduled a service repair while out of the country on vacation to service my etrike. He is…read morevery knowledgeable, very helpful & has the best customer service. He answered all my questions & helped me deal with the e-bike company. I would highly recommend him & will be using him for all of my services repairs.

Bryan answered his phone while he was on vacation, and scheduled to come set up an e-trike I'd…read moreordered for my aunt online. He was helpful, and friendly, and she is excited to start riding. Thanks, Bryan!

Excellent customer service! professional bike repair shop with great prices. Support local…read morebusinesses!!!

I had bought a new rear cassette and the 1st bike shop put it on wrong, the second bike shop didn't…read moreknow how to repair it and John my third stop, correctly installed the part in under 5 mins. Next time I will stop by John's shop first to get it done right the 1st time! Thanks again for your help.