I had an amazing experience at Carl's Jr.! The food was fresh, hot, and exactly what I was craving, but what really stood out was the customer service. The staff was incredibly friendly and welcoming from the moment I walked in. They were patient while I decided what to order, answered my questions with a smile, and made sure everything was correct. It's rare to see such positive energy, and they truly made the visit enjoyable. My order came out quickly, and they even brought it to my table and made sure I had everything I needed. You can tell they care about their customers. read more

Carl's Jr. offers some of the best comfort food for any cheat meal in my humble opinion. That said, The Carl's Jr. at the Traffic Circle located at 4511 E Pacific Coast Hwy, Long Beach, CA 90804 also offers some of the best customer service I've ever received. While everyone works incredibly hard to serve their community, I especially want to thank Seriam for all that she does. Any time that I patronize this restaurant, she's professional, courteous, exceptionally hard working, and apparently never in a bad mood. She greets everyone with the same level of enthusiasm, and she goes above and beyond to create a welcoming atmosphere should you happen to pick up your order rather than hit up the drive thru. She patiently ensures that you have everything that you ordered should you check the bag in front of her, and she always asks if there's anything else that she can do before you leave. I worked in the food service industry for nearly five years, and I definitely understand how demanding the industry is and how outrageously entitled some patrons can be, but once again, Seriam consistently delivers top quality customer service every single time. If you're in the area and In-N-Out or The Habit's lines are too long, I'd strongly recommend this location due to the establishment's cleanliness, speedy service, and A+ customer service from Seriam. Thank you guys for all of your hard work. read more

I'm not at Carl's often, but when I am I like this location! The associates have always been very warm and friendly and the food truly comes very fast if you enter the drive-thru. I'd recommend downloading the rewards app for promotions; the points add up pretty quickly. Usually I'm a Western Bacon Cheeseburger person, but yesterday I tried the Western Bacon chicken sandwich. The breading was a little on the salty side, but it was hot and fresh so it hit the spot. read more

Carl's Jr - New Western Bacon Chicken Sandwich mmm! - Fast Food Near Me - Long Beach, California

Hi girl, mostly during the week and find the place is always clean, the staff is fabulous and extremely accommodating. And my favorite is their breakfast menu. I specifically like the sausage egg and cheese biscuits. I've also enjoyed their breakfast burritos. The pricing is great as far as the sausage egg and cheese biscuits. Can't beat it! And they make the biscuit fresh during the week so you might have to wait for about five minutes which I really don't mind because they come out so beautifully. And I did enjoy their fried fish during lent. I've never had it before and it was quite good. Very crunchy. Used to love McDonald's fish sandwiches, but they have gone way downhill. The quality structure of the actual fish itself at McDonald's has totally lost its consistency and flavor. But the one at Carl's Jr., thankful for the new version and love the crunch! read more

This location made my sandwich just like how it looks on the commercials. I was impressed. So much care and attention in making it, also, glad they finally having something good and affordable on the menu like the $5.99 sour dough sandwich. The prices were getting ridiculous here, but I figured out a hack. You can get a Big Gulp at 7-11 free with the purchase of a Fritos bag. Cost me $2.50. Then go head to carls and get the $5.99 single sour dough or $9.99 double sour dough. Total is under $13 for a full meal. You're welcome, read more

Big shout out to the friendly and efficient staff of Carls Jr at Traffic Circle. Very helpful with smiles on their faces. They should be working on a high end restaurant. read more

The food was very hot and fresh!! Staff was very organized kind and efficient! The kitchen looked clean from the drive through- Best tasting food from a carls, hit this up when I'm Long Beach! read more

Carl's Jr - Fast Food Near Me - Long Beach, California

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On January 1, I placed and order on the app. I ordered 2 single famous stars no cheese and 1 with no onions, 2 double western bacon cheese burgers, 2 orders of onion rings, 3 shakes and a cheesecake. My order was missing a famous star burger and the cheesecake I ordered was missing. The famous star was not made correctly as I asked for no cheese and no onions. The one famous star that mad it into the bag had both cheese and onions so to me it was basically inedible. I called the restaurant today at 8:16 pm and got a scratchy line. The manager that came on refused her name and I told her what happened (I stated what happened and she insisted that I come right now so she can replace the missing items. I told her that I am not coming back today) and she said that they were a franchise not corporate store when I asked for the corporate number. Then I asked for the franchise owners number and she paused then 10 seconds later she hung up on me. To say the least I was more then livid. I couldn't get customer service on the phone so I sent them an email. I voiced my complaint to them and requested that somebody call me. (I guess you cannot ever expect them to actually pick up a telephone and call you.) After several attempts I sent them the following message. ---------(CKR Case #: 226742)--------- Why can't you just call me like I requested. I hate wasting my time typing. I was wronged by you and your app. I was missing a cheesecake and a famous star. And the famous star that I did get had cheese and onions on it so it was uneatable. So basically it was missing 3 items. I had a horrible experience with the franchise. I call to complain and the wanted me to come right then to replace the items. Was not going to drive down there. Also the telephone was scratchy and I had a hard time understanding the conversation. Also, I asked for the customer service number for the corporate office and was told that it was a franchise and not a corporate store. Then I asked for the number for the franchise owner and caught flack for that. I said I want to call and speak with the owner and the woman manager that I was speaking with just hung up on me. I am really disgusted with the first use of the app and I am really disgusted that I have to do this via email. I would rather have a conversation for a couple of minutes the waste my time typing this out. So please call me as I stated in my last email. 562-7xx-xxx1 James Edmiston ----------------------------------------------------------------------------- So to reiterate, Carls Jr. app sucks and if you ever need to speak with someone directly don't hold you breath. James Edmiston read more

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Carls Jr just has an OK burger. The fries and the jalapeño poppers just doesn't have that amazing taste that I would expect. It doesn't feel fresh and it just doesn't hit the spot for me. The inside is nice and at this location they had cool Halloween decorations as well. I got their original burger and their zucchini burger with waffle fries and jalapeño poppers. Mediocre at best. The thing that made this place stand out in my book was the extremely nice personnel and the fast and prompt service. Just for that reason I would go back and try more things from their menu and try to make sure I found something that was above and beyond or at least different from any other fast food place. read more

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I hadn't been to a Carl's Jr in years, but I was nearby and starving after the gym as I had no breakfast. Ended up ordering from their 2 for 5.99 menu and all they had was the sausage egg and cheese biscuit and the grilled cheese breakfast sandwich with egg and sausage. Not a fan of sausage, I wolved both down and they were decent. Service was excellent as the employee who took my order was very kind and efficient. The restaurant was very clean with no foot traffic inside, which was kind of surprising since it was later in the morning (9:30ish). read more

I got a spicy chicken sandwich for $3.84 and the flavor was alright but good for the price. The place was clean as well to dine in. The BEST part about this location is how kind and attentive the staff always are! The kindest ladies work here and give excellent service all the time!! They even recommend the deals to look for. read more

Carl's Jr - Spicy Chicken Sandwich - Fast Food Near Me - Long Beach, California

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I work nights, so I come by this location frequently. The young lady with glasses who works at night is very sweet and helpful. I usually get a single western bacon burger, and it's always really good. Just a bit pricey. (9 dollars!) But it works out because i collect points on the app and get a free one after awhile. read more

This Carl's NEVER seizes to amaze me! Today I meet Josefa S and my LORD she will put a team of people to shame because she was a team all by herself! She took drive-in orders, bagged food, got drinks, took food to tables for guest who had already ordered AND took orders for guests who walked in. Thoroughly impressed by her is an understatement! Whatever this staff needs to continue being awesome... upper management, PLEASE give it to her! She deserves some flowers and then some! She did all these tasks, didn't miss a beat, smiled and kept on moving! How awesome is this lady! [ORDER] - Chicken Sandwich w/ lettuce, tomato and pickles - Fries Everything was freshly made and prepared - Per usual! Thee BEST Carl's HANDS DOWN!!! read more

Carl's Jr - 8.16.23 Spicy Chicken Sandwich, Fries and Honey Mustard - Fast Food Near Me - Long Beach, California

Great service. This is hands off the best carls jr so far in long beach. The cashier Gloria was so polite and her customer service was extraordinary. Please keep this up. This is my go to carls jr for sure. Thank you you staff. read more

Carls Jr prices are sky freakin' high ! Just spent $20 on a not-so-great-burger and small proportions. I recommend anywhere else.

Honestly, never thought I'd make a review like this, but you don't see good customer service anymore. I almost don't even look for it, but I went through the drive-through here and oh my God the two ladies at the window were so nice. They literally put a smile on my face and they were just doing their job! Foods good! read more

Order came out quick. The interior was very modern and surprisingly well kept. The staff was helpful to get us more sauce and our forgotten soda cup. Good spot for a quick and easy meal. Loved their festive decorations. read more

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Seriam was so nice and had the best customer service ever!! The food was good too but the customer service was amazing.

Best Carl junior location in Long Beach. The service is amazing and the food is always fresh :) the location is always clean even after the free burger day today!! I will always come here read more

Carl's Jr - 2 for 6 - Fast Food Near Me - Long Beach, California

Best Carl's Jr in Long Beach. I been coming here for years. Cannot say much about the inside since I'm always in the Drive Thru. I can always get my Double Western Cheese Burger / Santa Fe Chicken Sandwich fast & they have never screwed up my orders. Everyone seems nice & attentive. Definitely Thumbs Up read more

Top notch people with whatever walks in their door. I've seen them calm people down with mental illness. The staff is very adapting to whatever comes their way.. read more

I find out Carl's Jr. has Beyond Meat Burgers when stopping to use a restroom at a different Carl's Jr. I ask about the ingredients then decide to try the option at a later time. The Beyond Famous Star is tasty overall though I wonder how it will taste with Vegan Cheese and Vegan Mayo since I have the meal without either. I don't know if the ketchup has honey in it or not. The tomatoes and onions taste so good alone. The fried are decent. The special sauce is a mix of ketchup and relish which is fine though doesn't seem overly necessary due to the flavor from the onions and tomatoes. Customer service is on point. read more

Carl's Jr - The Beyond Famous Star - Fast Food Near Me - Long Beach, California

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Not only the best Carl's Jr., but probably the best fast food dining experience I've ever had. The lady that took my order on this date around 11:00 AM is by far the best staff member I've ever met in any restaurant. Greeted me with enthusiasm as I walked in. Attentive to me once I got my food. Super vibrant personality. Everything was super clean here. She even came out from behind the counter to clean all the tables herself. I looked back at the kitchen and every station was immaculate. Kudos to her staff. All while also working the drive-through window. And still had time to check on me multiple times. Somebody give her a raise! Matter of fact, give her entire staff a raise because the food itself was near perfect. Everything came out hot fresh and super well assembled. Everything was perfect and nothing was lacking. read more

This is the BEST location I've ever visited! Food is always hot and fresh and the service is beyond friendly! Kudos to the staff :)

This Carls Jr is amazing food is always fresh every time I come to this location. The food is kind of expensive but so is other locations near me. Service is decent but I would rather wait for fresh food if I'm paying like $15 a meal. This location always looks clean. I would say this is one of the better ones to eat at if you always want fresh food. read more

Always amazing coming to this Carls. Food always tastes great. Everyone is incredibly friendly and helpful. Super clean every time.

The cleanest Carl's Jr I have seen. Special recognition should be given to Sariem (the small built lady cashier) who's really the only person working. She should be promoted to manager. Why not 5 stars, the other employees are 1/2 attentive. read more

Wow! I'm surprised how fast my food was ready by the time we filled 2 drinks & barely sat down. So I ordered the hand breaded chicken tenders, hand breaded chicken sandwich, 2 spicy chicken sandwiches, a famous star with cheese, a super star with cheese, 2 fries, & 2 drinks. All are hot & yummy. (I'm writing this review while eating, lol.) Customer service is awesome, staffs are happy & upbeat. She walks around & asked everyone "Are you doing ok? Do you need anything else? What a great way to start my day. Wish I live close by so I can come here every other day just for the vibe & the food of course. They're yummy & affordable. Thank you! read more

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I may get a beyond burger every once in a while, but that's it. I mainly get my ice for my energy drink here, everyday. This Carl's Jr is more of sentimental value to me than anything. I grew up coming here practically every week in my youth. Anyway, I'm here giving a review because I've witnessed the staff and management here give the utmost respect & dignified appreciation to the transient community (one of my vulnerable communities) and I, for one, really appreciate it. Samiriam, Gladys, Marissa, & all the staff here deserve honor & appreciation from upper management. The service has been consistent for the last 5 years I've returned to the area. Many thanks from my community to yours. read more

Carl's Jr - Good, charbroiled burgers, great, attentive, courteous staff & hard work everyday! - Fast Food Near Me - Long Beach, California

The best customer service I've ever had. The Cambodian lady who was my cashier was very accommodating and was full of great energy. Place was very clean and had nice atmosphere for a fast food restaurant. Food came fast and restrooms were clean. Food also was fresh and surprisingly looked almost identical to the pictures which is extend rare for fast food. read more

I don't usually go to Carl's Jr. but I was hangry and needed food. Mirna O's name is on my receipt (drive thru) and she was very polite and professional. Service was very fast and the food was fresh and good. read more

I've never had a problem with this Carls Jr. until tonight. Any other time I've come here the food has been BOMB that's why I always come back, but tonight my burger was drenched in mayonnaise & ketchup I couldn't even eat it. It was so much mayonnaise my bread was soggy by the time I sat down at my dinner table and I only live 6 minutes away from this Carls Jr. $13 dollars down the drain... love it read more

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Enjoying a small pup patty this time because the large was too big for a pomeranian. So glad we don't have to wait in the long lines of in-n-out. read more

Forgot one of my sandwiches and made me paid for a whole sandwich you guys didn't even put it. Dude didn't even hand me my receipt. read more

Carl's Jr - Fast Food Near Me - Long Beach, California

I drive past three other Carl's Jr. Restaurants to go to this one. The drive through ordering is impeccable and friendly. The food is out fast and accurately, and cooked perfectly "by the book." The restaurant is clean and welcoming despite the moderately sketchy location. They seem to find the best, friendliest and most efficient workers. Best Carl's I've ever been to.... read more

Excellent service, well prepared food, a great fast-food experience. A pleasure to eat in, or drive through. They've never gotten an order wrong. read more

I couldn't get enough of Carl's Jr back in the day. I almost aways ordered the same thing: The #1 Famous Star meal. I've been there four times within the last month or so and it is definitely not the same. I'm not sure which one is worse; the mounds of hard lettuce or the cold fries I always get. I'm giving three stars because of the kind welcoming lady that works the drive through at nite. If not for her, sorry Carl's Jr my rating of you would be 1 star. read more

That was a disaster. It was $27 for two burgers and a combo... they got my drink wrong, wrong burgers, didn't taste good... they ran out of receipt paper and wanted to use my phone to take a picture... I said, "No!" I tried calling, and it sounded like a fax machine. I thought about going to the manager after work, but that is stealing my time to try and fix a problem that Carl's doesn't care about. read more

I'm disappointed! I always love the side salads at Carl's! However it seems like they've made some changes... they use to give croutons on the side and the salads were always freshly made. I'm 8 months pregnant and was craving a side salad from Carl's sooo bad during my lunch today so I went and picked one up. Sadly I had to remove most of the lettuce as you can see they now only use Romaine lettuce.... no croutons were provided and it looked like it had been sitting there for days. Never again. I was so disgusted, didn't even eat it. read more

Carl's Jr - Fast Food Near Me - Long Beach, California

Being thru many fast food places, i have never been impressed by fast food customer service. Fast food industry is one of the toughest customer service jobs. You get yelled at, spit on, threatened all the time and you still have to give the customers smiles and work in an often understaff and hostile setting. So when I drove up to the drive thru I was really impressed by the ladies' super positive attitude. These staff really deserve recognition. My receipt says Sariem helped me but there is also this other lady with a pony tail that is super friendly. read more