I had the most pleasant experience at this location yesterday. I came in with a group of about fifteen people. The service was friendly and efficient. The food came out hot, fresh and delicious. They recently remodeled and it was honestly such a lovely experience for fast food. read more

Was there hour ago i order the 2 cheese burger for 3.50 make small meal end the guy charge me 15.33 dollars over charge call end call carls no one answer read more

If you're going to charge over $7 for a burger, can you guys actually put everything on it?? I clarified cheese on the famous star. There's no cheese on it. Why can't you guys get it right? This burger is not worth what it costs. read more

I had to be in Lompoc today. I made the mistake of going here. I wanted and ordered a hamburger. No mustard or any other liquid topping. I was given a cheeseburger with mayo. Now, I used to eat a Wendy's when my kids were growing up in the 1990's. I believe I will wait 30 more years until I go back. read more

Terrible. Asked for fresh fries & after spending $37 couldn't get them. Ordered a super star burger that I received flat as a pancake, looks like it had been sitting for hours. Employees standing around the drive-thru window talking instead of taking care of paying customer requests. This place sucks, and we won't be back. read more

This location looks like it hasn't been renovated since Carter was President. Seriously...it's time to blow up the interior and start over. We stopped here for a quick meal and felt like a time traveler at a theme park ride. Chevy Nova anyone? In Florida, many fast food places are taking the structures down to the ground and building fresh. Carl Karcher needs to step up and make this a place for dining pleasure, not purgatory. read more

I walked inside and was instantly hit with a horrible sewer smell, couldn't even smell any food cooking. The place just looked dirty and disgusting read more

Totally disgusting environment. Floor is sticky, grimy, with food and debris all over. Smells of sewer inside, literally. Staff obviously has no regard or concern of cleanliness of facility. Will never return, without a major remodel. read more

They don't answer the phone. I need to ask some questions it's seem they don't want to be bothered.

Are Burger King milkshakes suppose to be like drinking flavored milk? You would think after the remodel there would be some pep in their step, but nothing was quite acceptable except the fries (how can you really mess those up, though). Milk shake was obviously barely churned as it has the consistency of strawberry milk. Bun was soggy and falling apart and they handed everything over so quickly as to be in some sort of rush. For what? The empty line? Probably not even worth writing this review about, but just goes to show fixing the outside doesn't quite fix the inside. read more

This is the third time in as many weeks the burger was made wrong - when the receipt says no pickle, onion or cheese and the cooks can't get it right. It's not like they were busy, it was 11:37 and nobody on the drive thru - 2 stars because the person taking the order was super nice and very professional - I'll be taking this place off my list for lunch. How do they get this wrong? What if I had a cheese allergy? The manager said she was sorry but I have called the other times and nothing changes - try at your own risk. I would not risk it. read more

The quality of food here has gone down from a place to go to. I used to come here a lot. It has changed, a lot. Customer service are still good here but with crappy quality food, nah. I was surprised seeing few customers here, probably they really like it here. O well, not for me. There are other places in town where I can enjoy a good burger for pretty much the same price with a better quality. Their soda machine was not maintained, too. It tasted awful, more like a diluted soda when I tasted it. Good thing they have another machine that still has good taste with it. Not coming back here unless my wifey is craving something from here. I dunno. read more

Carl's Jr - Classic decor, nice. - Fast Food Near Me - Lompoc, California

Went on a Friday afternoon to get a couple of Western burgers and fries. The line was long which was good because I figured I'd get fresh food instead of pre-made food. I was wrong. When I got home, the burgers were lukewarm and looked pre-made, and the fries looked like the bottom of the pan, little pieces mixed with some waffle fries, again, bottom of the pan so lets get rid of them! My dogs enjoyed the treat though. This was my first time back to Carl's Jr. after over 10 years because of their consistent bad food and terrible customer service. For these reasons, we stopped going. During this Chinese virus scare, want to help the food industry by patronizing a different establish each week. After this experience, I'm done with this place. This place gets a big fat ZERO! read more

I just got an order. Zucchini was cold like it was sitting in the warmer. Yuck!!! And the fries are cold and limp! Not impressed. Do Your Job people!! read more

Man if I can give this a zero I would I went there to try out new Double Deal Jalepeno one and Guacamole one so we order just the sandwiches to make it easier. So I went to pay for my food and the drive thru cashier said what was my order so I repeated it he reorder my order. So we finally got our food five minutes later and I had a gut feeling had my wife check the burgers and mine was missing jalapenos and my wife's burger look like beat up and tore up the top bun look like the brown layer was rip up and it was really crusty the jalapeno burger looked like it got punch or smash by something never going there again Thought Carl's Jr was gonna be good last time I ever go there read more

I ordered the all natural burger and this WHAT I got! It's actually not first Carl's Jr place I visited, but I newer had such burned bread before!!! And they said its normal as usual they do the meat and bread... Yes, I'm apparently never eat burgers before so I can't see the difference between burned and normal bread !!! read more

Carl's Jr - a hand holding a half eaten cheeseburger - Fast Food Near Me - Lompoc, California

Got my order completely wrong, gave me a breakfast burritocwjen I asked for a steak burrito. Almost forgot the drink I ordered. The lady at the drive thrucalso refused to give me a receipt so I cant leave a review straight to corporate. This was the worst experience I have ever had at a Carl's jr. I will never return to this store. I felt like she just wanted us gone and didnt care. read more

It's so frustrating when you order something you drive home and then realize that they miss stuff in your order and then have to drive all the way back to get it. the sad thing is, is that I heard the cooks talk about my burger and how it was supposed to be made so I thought they had it. Come to realize when I get there that it's not even made. read more

Good place for a quick eat. Love the six dollar burgers because of the buns and the big carl. Also like the jalapeño bar for more jalapeño in my burgers. Also like the milkshakes. read more

Carl's Jr - Inside - Fast Food Near Me - Lompoc, California

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Thank you! For the first time ever, a fast food restaurant understands the concept "lettuce wrapped". The lettuce is replacing the bread! It should be a substantial amount to make me full, i'm getting my money's worth and not feel cheated or left hungry. My lettuce wrapped chicken sandwich was enough. Well done!! read more

I rarely ever go to this particular Carl's jr because it is always a bad experience but since it has been so long I decided to give it another try. I ordered a beyond burger and even ordered it special such ad no mayo ect..the bun was so hard and flat on both sides I couldnt even eat it. I should have known better then to go back to this store. Never again read more

I haven't been to this Carl's Jr in several years. Today I was craving French toast sticks. I ordered them well done and it was amazing. The cashier Ana B was really nice. It's great to see good customer service in a fast food environment. read more

Every time I've gone, I have special ordered the same thing (teriyaki burger, no teriyaki, no swiss, sub american), and not only is it ALWAYS done right, but my food always looks so PRETTY! I know that's so dorky to say, but with fast food, presentation isn't really a concern for most places. The staff is always so nice, and not only is my burger so beautiful that I want to take a picture (but I don't cause I get too excited and devour it), but it's always consistently delicious!! One of my favorite fast food places in town. read more

I was kind of nervous to go there since I read the bad reviews previously. I redeemed my free five dollar meal box. Placing the order was easy and so was redeeming the coupon . Plus the chicken was pretty tasty . Either that or it tasted good because it was free . read more

You get what you pay for. Just your typical Carl's Jr. experience. Nothing special. This time we decided to go with one of their burritos. A little overpriced for what you get. You'd be better off going to a Mexican place, paying less, and getting something fresh and better tasting. If going to Carl's just stick with their burgers. read more

The workers here really need some more training. Yes i understand it is a fast food resturant, but that doesnt mean the standard of customer service should be any less compared to anywhere else. The drive thru people hardly speak english, they repeat back 5 times and each time they repeat it back, they always change something about the order which makes it wrong. They dont give you their full attention at all, and always forget to either give you the sauce you ask for, the extra napkins, or even the right order of extra cheese or changing your fry selection. If we had another Carl's in town, we would for sure go there, but since we live a block away and the only other ones are in Santa Maria, this one will have to do for now. read more

Just went there to get some food and went through the drive thru. Made sure we had the right number of items and we did. Forgot to open box for the burgers and sure enough when we get home the order is wrong. Most disappointing thing when you're hungry and expecting what you ordered and see it's something else. Almost just threw it away I was so angry. Updated rewiew and rating is mainly for staff and quality control as far as ordering in drive thru. Food is stlll descent. Will update again later as long as I get the correct items... read more

We got there at 4 and ordered. We did not get our food until 435. 3 burgers, chicken strips and fries. Not too big of am order. Then the Mr acted like she did not speak English. The worst service ever. We will never go back. read more

Place is usually dirty. They charge an extra $1 surcharge for using debit card. Steer clear. Not that great

I don't like that they charge for using your debit card. The food is one of the best compared to other Lompoc fast food restaurants. Whenever I enter, the atmosphere is nice. Filled with televisions and 50s inspired pictures. Their fries are amazing and hamburgers are filling. Sometimes it seems like you're not eating fast food! read more

Had a teriyaki burger here and it was cold in the center. Did not send it back just took a couple of bites and tossed it....so disappointed because I was sooo hungry that day. read more

The other day I order the RANCH CHICKEN TACO. The chicken had no flavor and the flour tortilla, when it got wet from the ranch dressing , stuck to the wrapper,and when that happen the whole taco fell apart. The paper wrapper stuck to the tortilla and it was like eating glue. I will never ordre or go into that restaurant ever again. read more

Slow service and the place smells like a sewer. Ughh! We took our food as take-out and are in the car.

Hope the owner of this Carl's Jr. sees this: This afternoon, I went to the drive-thru window, and asked for a burger and then decided to get the combo with it. I repeated the price written on the menu to the young lady taking the orders, to verify that's what I would be charged. During that short transaction she cut me off twice. Then, still at the menu, and since I dont usually buy sodas, Coke or otherwise, I asked her what kind of Coke was the one shown with a black label, and she answered me by saying "No, that's Mexican soda"! I was surprised at her answer. I repeated the question and also asked if it was caffeine free, she finally told me it was Coke Zero, which i took to mean it was artificially sweetened, so I asked for regular Coke. She asked me if I wanted a medium or large size combo. I said medium. When I looked at my order on the screen, I noticed it was about $1.50 more than shown on the menu. When I tried to ask about that, she cut off her mike, for the 3rd time! So I drove around to pick up my order and this young lady looked drugged or something was going on! And her hair was long and all over the place, and a mess. When I told her I thought she got my order wrong, she walked away abruptly, then when she came back I told her I thought she was overcharging for my order, she said very rudely, "You asked for medium! You should have said small!" I asked her why she hadn't offered me that choice, and she replied "We're supposed to sell you know!" Then she walked away again. She ended up over charging me, even when she went back and got me a 'small' Coke. She interrupted what I was saying to her or trying to ask her several times, very disrespectfully, and looked at me in such a sullen manner! Very rude! I will never go there again. That girl has no business misrepresenting your restaurant. read more