This place only has two stars because y'all didn't get the pleasure to be blessed and helped by the amazing ONE & ONLY - Angel. NOW THIS MAN RIGHT HERE KNOWS how to make a customer smile. This amazing, hard working gentleman, with a CLEAN haircut is EXTREMELY PROFESSIONAL while handling customer service like it's his second nature !!! MANAGEMENT- PLEASE GIVE THIS MAN A RAISE AND A DARN PROMOTION because he certainly deserves it!!!! When you can HEAR your drive through person SMILING - THATS A DAMN WIN !!! Just hearing him living his best life while working, watching him be unapologetically himself and keep having fun, while making sure my drive through time wasn't too long.. Bro you're awesome. Don't let anyone dim that shine Angel !!!!! YOU THE REAP MVP OVER THERE !!! KEEP IT UP G !!!! lowkey my burger was trash but you were tight so it's ok read more

Tried the new snack wraps cause we all know the original ones were the best, and honestly disappointed. The size and the size of the chicken and everything just lacking. They have a new sauce for the chicken tenders and I gotta say the creamy chili - is so good! I was hoping it would be the same sauce on the spicy version but it's their spicy sauce they put in everything else so was not a fan. I like the convenience of ordering ahead and using the app but what is the point if they still get your order wrong? I add it to my order - then for condiments (ketchup) they tell you to ask for it before the pickup window to not slow things down.. I mention it to the person at the register too.. and still none? read more

McDonald's - Need to keep this sauce around. - Fast Food Near Me - Lompoc, California

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I want to give recognition and praise to Adriana one of the managers at my local McDonalds. I cant begin to tell you how special I feel. The other day when I was in the restaurant I went to use the Kiosk in the restaurant when Adriana walked past me and greeted me by my first name. Mind you I had not placed an order yet so her memory was not refreshed by an order where it shows the customers name. She very sweetly while multitasking during the commotion and loudness of lunch rush she so very sweetly said " Hi Breeana" To some people thats not a big deal to me I found it to be an extremely sweet gesture of kindness. I cant imagine the hundreds of people she sees on a weekly basis but she knew my name and addressed me as such. If she ends up reading this I would like to tell her Adriana you are an amazing person and I cant begin to tell you how impressed and grateful I am that you remembered my name I am nobody special but you made me feel so important and you absolutely deserve to be recognized for you exceptional customer service and interaction. I could not allow the sweet gesture to go unnoticed. Never have I ever had someone from a fast food chain remember my name and address me as such it warmed my heart and my 8 year old daughter even said "Mommy she knows your name"thats how far your small gesture of kindness made a impact on me and my daughter. You deserve recognition and I hope whoever handles customer comments and feedback takes the time to tell you and or show you my appreciation and comment. God bless you. read more

Ok so were not from the area. The family was just in town for the weekend for the Spaceport soccer tournament. The Sunday we left, it was my youngest son's birthday and he wanted McDonald's for breakfast. Look, I'm not a McDonald's fan, despite the years of free endorsements from Chad Ocho Cinco saying it is the best food/restaurant ever made. But the birthday boy gets his choice. Luckily, this one has a play area so it was a win win. I have to say, I was very impressed with this location. It was super clean. Staff was super helpful, friendly. The staff were not your typical 17 year olds who hate life. Even the other patrons seemed to be happy. There were several, what looked like to me to be, church groups having meetings. Impressive. Even the bathrooms were clean. Anyway, all in all, I was happy with our visit, and I know my boys were too. read more

Horrible I go and they always get my order wrong I even reminded them and still got it wrong and got my sauces wrong horrible in general and don't recommend going read more

I ordered a sausage egg McMuffin and I took a bite of what then ended up being a hamburger beef patty with onion on an English muffin. I understand making mistakes but this one was too weird. read more

McDonald's - Fast Food Near Me - Lompoc, California

Has anyone had a cheeseburger from there lately? What's with the cracker-thin pattie's?!? Most recently, ordered what WAS my fav, the 2 Cheeseburger Meal. The Pattie's from both sandwiches together wasn't even a single patty's worth of meat!!! And, yes, the price of the food went up. The service has been suffering a bit, too. Fries are almost always old, never fresh, and super chewy like they were refried. You specifically request napkins, utensils, etc. and get none, even when you pay for it. No attention to detail anymore, either. So less for more becomes the understatement of the year now. Wow-just wow! Guess the family will go somewhere else like Carl's, Wendy's, or even Jack in the Box where you can get a real sized burger. read more

Not open till 1am like they claim online. Pulled up at 12:30 all screens were off and drive-through blocked off.

This Mc D has plenty of parking, a pretty quick drive thru depending on the time of your arrival. Staff is friendly and restrooms are pretty clean. There's a kiosk if you want to place your order yourself inside or place the order with the cashier. Food is what you'd expect from mc D. Pretty quiet inside of the restaurant with some soft music playing. Ordered sausage egg McMuffin with hash brown and oj. Price was around 10$ read more

McDonald's - Sausage egg McMuffin, hash brown, OJ. - Fast Food Near Me - Lompoc, California

I'm giving this place a shout. I know. It's McDonald's. But in this town, for 80% of the residents, it's probably a weekly even daily stop. Whether it's a coffee, or breakfast, lunch or dinner for the fam. I imagine they do $20-$50k a day. Most people that come here are probably impatient too. Including myself occasionally. But the workers HUSTLE. The drive thru is stellar especially if you use the app (I wish more people would). Almost never wrong. And if you have to pull up and wait it's only for a few moments. The inside is clean and has the kids play place. Just go inside to pick up once at the counter and you'll see these people have their foot on the gas. No standing around. It's a thankless job with a lot of grief. But I appreciate them all. CRANKING out your food. Have some compassion for these good people. A+++ read more

I ordered thru DoorDash and McDonalds only gave me 2 of three Big Macs order. They are the ones who messed it up door dash can't even verify everything is there cause of the stickers. SMH I called and I had to get a refund thru DD but she was rude. Not to mentioned why are the Big Macs so messy. Jeeze new management Please! read more

There's a big improvement at this place. Newly renovated indoor and play place. Free wifi for limited time. I heard that they will kick you out if you are just there to use the wifi, unless you'll buy something every 30 minutes. They have touch screens for you to place your order instead of talking to the cashier. I prefer coming here than going to walmart's mc donald. I guess it is just the vibes. Mc Donald has been consistently good, for me. I can compare the quality versus Carl's Jr, which I used to like. People hang out here, the seniors, I guess I can see myself coming here soon. Lol. Always ask for the deals they may have because the touchscreen does not show all of it. Cleanliness has improved also which I like. Drive thru sometimes has a long wait, or they will have you park then they will bring your order to you. I now like Mc Donald for being consistent, and the quality too. read more

McDonald's - Just for 2 people only, jk. - Fast Food Near Me - Lompoc, California

My husband and I went 5 minutes ago today and they made us wait on the side for them not to give us our order right and my husband said two times for "ketchup" tbh We're not happy with the lady that brought us the food read more

McDonald's - a hamburger with lettuce on it - Fast Food Near Me - Lompoc, California

Terrible service and food. Ordering online for curbside delivery was a no go. Their website does not announce curbside pickup is no longer available, you have to pick up through their drive through, then if you want to cancel the order, they are not at all clear if it's cancelled or not, then, after a long wait in the drive thru (should've checked the food before driving off) the three orders of fries were stale and cool, the spicy chicken nuggets had very little "sauce" and the burger was also cool. McDonald's used to be one of my favorites for fast food (my monthly cheat day) but not anymore. The quality of the food has gone down dramatically and service as well. I'm not blaming the staff, it's a failure of management. My new monthly fast food cheat day is Carl's Junior. Their offerings are still done well. Had to give a one star just to post. Pathetic read more

I ordered two chicken sandwiches and they did not put any sauce or lettuce I also ordered chicken nuggets and they only gave me half of the box. I always come to this McDonald's and I don't know why their job is "so hard" . This is the worst customer service I've ever been to. I also asked for lettuce and mayo and they never gave it to me on my sandwiches read more

McDonald's - two muffins on a yellow wrapper - Fast Food Near Me - Lompoc, California

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Food was hot still before closing and Ricardo at the window was very helpful and made sure my order was right and how I wanted it

You come here for the play place not the service. Your toddler will enjoy the turn and twist of slides and many obstacles this play place has to offer. This is one of the cleanest play places in the area. The service is a hit n miss. Often time they forget to bring the fix in for the oatmeal or get your coffee drink right. However, they're always happy to fix it. read more

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Manager Lilliana was a complete rude person . Cutting me off mid sentence. She didn't want to compensate me for HER mistake and the fact that I had to drive back from my home to the restaurant because LILLIANA (night shift manager ) got my order wrong . This is the SECOND time I stop by during her shift and she gets my orders wrong . She really needs to be trained better especially with how she talks to customers . She was very unprofessional which sucks because I've never came across a very rude "manager " like her at this site before read more

These guys have messed up just about every single order I've made here. Even when asking for sauce they can't seem to get it right. Terrible customer service. read more

Came in during breakfast hours to get an Egg White Delight, they tell me they are out. Than I asked for a fruit and yogurt parfait, and they don't have that either. Okay....than I asked to an artisan chicken sandwich and they're unwilling to make it because it's "breakfast hours". Are you shitting me? You have nothing that I want for breakfast but you also can't make something you have available just because you don't want to. Wasted my 20 minutes in line for crappy service. read more

I've ordered a quarter pounder 2 separate times. Both came too raw for me to be comfortable eating, the first time I gave it a pass because mistakes happen but this is the second time now, I definitely will not being coming back. Used to never have this issue at this location before, I've also gotten egg shells in my breakfast sandwiches several times. I usually am not one to complain, but with this being a consistent issue I felt the need to give a review. read more

I just moved to Lompoc and have gone to this location a few times and each time ordered the Big Mac. How can you go wrong on a Big Mac? Not enough sauce that's it...the first time was forgiven but this second time no way. The burger just wasn't a Big Mac. It was dry and just not what was expected. And to add to it they must have ran out of sesame buns because it came with a simple bun which would have been nice to have been told. You can't have a Big Mac without enough Big Mac sauce and without a sesame bun!! read more

The lady in drive thru was super rude to us and not helpful at all. We ordered through the app and went to pick it up in drive thru, because it said curbside was closed. We didn't know if we had to wait in line or not. Once we got to the window. The lady was super rude and gave us so much attitude. I'm not mad that we had to wait in line. I'm upset about how much attitude and how rude she was with us, when it was or first time ordering off the app. Who ever was in DR on 5/26/19 at around 10:20 pm needs to fix her nasty attitude read more

Brand new McDonalds on S. Broadway, Santa Maria now has to be staffed by brain deficient employees. This location used to be the epitome of efficiency. Then they tore it down and built a new one. The old crew must have quit in the interim. Now you drive up in the a.m. and they don't even greet you, just silence. Drive up to the window and they appear confused on how to serve a cup of coffee. At lunch you are now always asked to wait. Is it a surprise that somebody orders lunch at...lunch?? It is always mind boggling to me when a business entity invests so heavily in a franchise and lets it be operated by indifferent employees with no concept of customer service. I will have to say the Bradley location by Hobby Lobby still runs well. Must be different owners. SMH and wonder. read more

I just came from this McDonalds and I had a coupon I received TODAY for two quarter pounder meals for 10.00!! But VANESSA the mgr said she does not know how to do it and never seen a coupon like that before. I have a full sheet of coupons from them I showed her. She was just not sure how to close her register tonight. I will NEVER go here again. Vanessa needs that mgr position taken and go back to class! read more

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THEY. ALWAYS. FORGET. MY. SONS. HAPPY. MEAL. TOY. I bring it up to them just so they know my son was very disappointed (he's 3-4, when we started going here) and to deal with an upset toddler who is excited for a happy meal doesn't get the toy. Usually their out or they just forget and at times just add a girl toy after they ask me my sons gender at the speaker. I bring it to their attention and they don't care about my complaint. I let it slide three times!!!but I was not happy about then it happened again and I let them know and lol I get was rude service. read more

Just an update, like a dummy we went back... The play place is still closed. Saw multiple other families upset about the closure... Come on

This with Orcutt Mc Donalds got to be the worst McDonald's in history gave it a 1 star would love to give a negative 5 and mexican manager very rude I order a big order of 20 piece mc nuggets 4 mc doubles 3 happy meals 2 cheeseburgers and 1 6 piece to get my food ice cold and look like this been just there for weeks was 1 time I went this was at both McDonald's the 2nd time I tried to make it easy I order same order but asked for the burgers all plain and no sauce for nuggets man I ended up with onions all over and the 20 piece looked like some were bitten off and not cooked I recommend going to Wendy's in Lompoc get the 6 dollar Biggie bag way more better than McDonald's also know a employee there who order breakfast there while he was working a Sausage Mc Muffin he ended up vomiting quickly his stomach was bad he got food poisoning believe I used to work at mc Donald's and this one went down hill for sure but don't take my word for it if u keep going you will see what I mean! read more

The photos below will show you what the water looks like from this McDonalds after 3 days. This is the same water that is in your coffee. read more

McDonald's - a coffee cup on a desk next to a keyboard - Fast Food Near Me - Lompoc, California

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Horrible customer service. Not a single smile in the building. No greeting or goodbye. Definitely needs to be fixed. I've never seen such bad customer service from a franchise. read more

I refuse to go there. This business actually allows panhandlers to sit and beg money from you as you come out of the drive thru. Every day a new person sitting on a bucket. Why is nothing done about this? Their lack of concern for their customers makes me question what the quality of their food is. Obviously poor management... Corporate where are you? They are severely bringing your reputation down. I went in and someone had spilled their drink on the floor and they put the yellow caution placards up. But they had never mopped it up. It had been there so long it was completely dried. read more

Staff is disgustingly rude. I went in with my boyfriend to order some chicken nuggets and I let the cashier know I wanted ranch so she can charge me and avoid swiping my card twice. As the rude staff call out for my number I ask them for ranch which was not on my tray. They said it wasn't on the receipt. And i said okay that's not my problem I let the weird cashier girl who was shaking know I wanted ranch. And then 4 other girls come along stating it wasn't on the receipt. Like duh I know that clearly they don't know customer service skills. The worker messed up and I couldn't even get some ranch as a courtesy for them screwing up. Instead they argue back with you. Jesus I know it's a McDonalds you can't expect much but to not have customer service skills at least is absurd. read more

The question is what is going in with this McDonalds?. 99c burritos the only place that sell them for $1.99 even when they are under the $1 menu, it's just a tortilla with minimum stuff in it. They want to sell you everything, if you want more sauce they want to sell it even the food requires it. Are things that bad at this McDonalds that the owners have to sell everything. All I have to say, I can wait 37 minutes to get to SB or SM and buy my stuff there. Not to mention the bitter attitude of the people helping you. What's going on with this place.. read more

Every two weeks I take my son here so he can play in the Play Place while I write. I have to say it is a good place for me and my son. I can watch him play alone and with other kids. Since we just moved to Lompoc from Orange County my son hasn't had a chance to make many friends to play with but he gets a chance to do that here. We usually order a happy meal and ice cream as a treat for a good two weeks and the food is everything it needs to be. This is not a four star restaurant and they sometimes give us yogurt instead of apple slices but none of that is difficult to remedy. Often, if they are not busy they will hold off on getting our ice cream until we have finished our meal which is really nice of them. Anyways, I am really grateful for this McDonald's and the safe place it is for my son and for me. I saw some bad reviews for it and just wanted to voice my gratitude. read more

Good fries and breakfast but the mcchickens are nasty . The lettuce is definitely expired and gross. This has happened multiple times. read more

McDonald's - Fast Food Near Me - Lompoc, California

Food is ok. Service is hit or miss excellent or sucky. One thing I hate is ordering and saying "and that is all" and then being asked "is there anything else" or "will that be all"...it's like I just said it!! Really!? read more

Great. Food is great. Only some byes which is bad for me. Probably need more renovations then cooking food. read more

Really enjoy grabbing my Big Mac from time to time. McDonald's is an American establishment that may not serve the healthiest of food but, iit's definitely provide you with a sense of comfort, I sound like a total foodie. I also love the fact that they have $1.00 dollar sodas. Cheers Yelpers read more

Good McDonalds. Has never missed something in the order or had cold and stale fries. I recommend this McDonalds, workers are also very nice.

I'm lovin' it! I love the app and mobile ordering! Vera! The cute manager with short hair and tattoos is super nice and always has a smile.