This message is to Satisfied C
Thank you for the comments you made about our company on Yelp.
First, we want you to know that we concur with what you wrote about our designer. She would not agree to meet with you at night. We are very sorry, but as she explained to you at the time, we never, ever meet with our clients after our normal hours of operation.
The previous meetings she had with you were during our normal working hours. During your last meeting with our designer, she offered to meet you again at your convenience any time during our working regular hours. You preferred an evening meeting and chose not to continue with our company.
We at Carey Bros. Remodeling make every attempt to act professionally at all times. However, we also have families. As such, we have established business hours that allow us to work with our clients and to be with our families. We work very hard to be as accommodating as possible to our client's schedules and needs. Unfortunately, there are times when it just doesn't work out.
Here is a recent post about us on Yelp that you may have missed:
5 Star Client Review
We enthusiastically recommend Carey Brothers Remodeling! Our remodel included two full bath rooms, a powder room and our foyer, and rebuilding our deck. We're very pleased with the results, both aesthetically and in terms of improved functionality and accessibility. The brothers both have decades of experience and amazingly extensive knowledge of the construction industry, including the latest methods, tools and materials. They did most of the work on our job themselves and their work is excellent. The sub-contractors they brought on the job were also top-notch. Carol Carey did a great job on the design of our remodel and helped us choose beautiful fixtures, finishes and colors. They kept on schedule and on budget, and always showed up when they said they would. In addition, they are always cheerful and fun to be around, taking some of the stress out of remodeling. We would definitely hire them again!
And there are more. The following Yelp URL will give you an insight into how we interact with our customers and how we perform our work. Several of these reviews can also be found on HOUZZ as well.
https://www.yelp.com/not_recommended_reviews/carey-brothers-remodeling-brentwood
5 Star Client Review
igonzals6
Relationship: Client
Project Date: August 2013
Project Price: $10,000 - $49,999
We had the pleasure of working with James and Morris Carey for a major renovation of our back yard. From the very beginning, they were very personable and made us feel comfortable. They are knowledgeable, trustworthy, accommodating, reliable, and very creative. One of the many positive things we noticed right away was that no matter how chaotic our yard looked while they were here, they would clean up and put tools away in the evening before they left. We had several conversations and they would listen carefully. We realized that because whatever design they presented to us always contained our personal preferences. They gave us options and have a network of professionals they can recommend for special projects. By the middle of our project, we were practically finishing each other's sentences. Whenever we spend time in our new backyard, we feel like we are on vacation somewhere special and our conversation always includes our appreciation for them and their creativeness. We have other projects in mind and plan to call them when we are ready to proceed. Vic & Irene Gonzales
5 Star Client Review
My wife and I hired the Carey brothers, James, Morris, and Carol to help us remodel our 15-year-old house in a gated retirement community. From the very beginning of the project to the very end they were available to us. They answered all our design questions, gave us suggestions and recommendations for products, finishes, colors, services and more. They cheerfully made changes and adjustments when requested, did purchases and took deliveries, returned goods that were flawed, broken or otherwise unacceptable. All in all, they made the project as stress-free to us as possible, and in the end, we have a beautiful, comfortable, functional and trouble-free home. read more